My dry cleaning was done as promised. Phil was very nice and has a a well established family run…read morebusiness in Wilmington, Delaware. I wanted to give his business a try and I'm glad I did. Thank you. Patty

What a great dry cleaner. So convenient and close by. Locally owned, makes it even better!read more

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

I have been coming to the Wash Factory for years always clean and professional, today was a…read moredifferent story I had to wipe out the washer and the floor needed to be swept lint and hair clusters all over the floor The bathroom had no toilet paper , very disappointed. I have been recommending the wash factory to all my clients , I hope this is a one off experience

They closed their doors and didn't give me time to pick my clothes up! Phone is disconnected!read more

Over priced and I went out of my way one day to pick up my jacket. Hours posted are open til 6:30…read morepm. I barely made it at 6:15. CLOSED. Nice.

Had a great and fast experience! I needed two pairs of jeans taken in and they were able to do so…read morefor a great price and within 1 week! Highly reccomend.

I was in Pennsylvania for a class reunion and needed a suit dry cleaned. This place was close to…read moreHomewood Suites where I was staying. I brought the suit in at 8:30 AM and they were able to get the suit dry cleaned and back to me around 3PM. Amazing! Very reasonable price! Perfect!

Absolutely the worst place to bring your clothing!!! I brought seven business dress shirts in for…read morethem to clean. When I found that two them had the collars torn by their machine (in the exact same place on each shirt), I brought them in, with the receipt. The woman sales clerk told me that there is nothing they can do about it, because I picked them up more than 48 hours ago! Well, there IS something I can do about it...never go there again, and file a complaint with the BBB!!!

These folks never had their act together and have since closed. Very poorly run, always had…read morestaffing problems plus the parking lot is a nightmare for anything but Wawa. Wait, no, it's a nightmare for Wawa too.

A little expensive but well worth the money for hard to get stains. I only recommend taking your…read moreclothes here for hard to get stains. Customer service can improve some.

This place overcharges, its ridiculous. They try to make it seem that they are giving you a…read morediscount and will offer you 50% off, but it really is not a discount when they are charging 3x higher than other dry cleaners. I expect my clothes to be laundered at the Four Seasons at this rate.