Our washing machine went out, so we went to the Laundromat while we waited for the new one to be…read moredelivered. The space was very clean, and the washers/dryers finished their cycles quickly. The staff member who was there was very helpful. Highly recommend.

Exceptional! Clean laundromat in a convenient location. Plenty of washers and dryers. Very friendly…read more, helpful workers.

Thank you for the last minute save of daughter's prom dress! I so appreciate you going the extra…read moremile for us. My experience here has always been great! Use this business.

The owner is extremely rude and unprofessional. There are too many choices out there. Would rather…read morespend my money with a business who appreciates their customers and has good customer service skills.

Great service. Wonderful people. They always take great…read morecare of us. Great work and on time. So helpful

I took a rug to them to get cleaned. The rug is an older rug with wear and it was given to me by my…read moremother. Customer service was great and the people are really friendly. However. When I got the rug back it stunk. It stinks so bad that I'm am embarrassed to have people over. I myself don't even like coming home now because the smell is so bad. Especially after I paid $250+. I figured for that price, the whole rug would have been submerged and cleansed. I also got add on services like pet smell removal. I don't think that happened. Rug still looks very dirty and when I got it back it was full of dust. Calling it a loss and probably going to give it away to goodwill. I feel bad for leaving this review but now I'm out of money and a rug.

website says open until 7 PM but when you get there hours on the door indicates 6 PM. I showed up…read moreat 6:20 and was SOL.

The absolute worst business on the face of the earth. They dyed all my shirts pink. Ruined them…read more Look at the other reviews--it's not just me. They ruin like half the clothes that come in. And they treat all complaints with complete indifference. They don't even answer the phone or call back. How is it even possible to dye clothes if dry cleaning? They must be washing the clothes and just starching after to make it look like dry cleaning. Five years from now we're all going to be hearing in the news how this place was a front for drug money or something. It's so obvious in retrospect. They only take cash. No phone line or voicemail. I could not even see any equipment. It screams shell organization to laundry money.

Discover the top dry cleaners nearby, known for their friendly service and hassle-free experience.read more

Consistently outstanding work & customer service. Prices are very reasonable & customer friendly…read moreManagement.

I came here years ago and they did a nice job. I moved to Ferncreek area almost to Mt. Washington…read moreand dry cleaners out there don't do half as good job. The staff is friendly and they go beyond the service to clean. They do outstanding job. Pleased customer!

They have good prices and reliable service! We don't use dry cleaning that often but we always go…read moreacross town to DryClean America. Can't recommend them enough!

Zero stars! Dropped off my husbands suits for my grandmother funeral and they lost them. This was…read morea Saturday afternoon and closed Sunday. The lady said Ill call you if they show up. Um, no! Im not leaving without the suits. I had a funeral the next day. No sorry or nothing. I ended up having to drive to another location to get them which was 30 minutes away. I should have gotten a refund. That was $500 worth of suits shhe didnt give a crap if I got although she was paid to clean them. Very unprofessional. I wont be back. Beware.

THEY GAVE MY WEDDING DRESS TO SOMEONE ELSE AND HID IT FROM ME!!!!!…read moreI had my wedding dress dry cleaned here and it was supposed to be ready on Saturday, December 14th.  I was told I would receive a call when it was ready to pick up.  On Saturday, December 21st, I called to see the status of the dress.  Olga stated she did not have it but would call me back today and let me know.  I received a call from a woman who had picked up my wedding dress.  She called the name and number on the dress because the item has the contact information and ticket number.  She stated she did not have her dress and they gave her husband mine dress instead.  Thank God, this decent woman called me and informed me - PACIFIC CLEANERS DID NOT INFORM ME OF THIS UNTIL AFTER I FOUND OUT!  The woman and I were going to meet and she was going to give me my dress.  Pacific Cleaners called the woman and said she needed to bring the dress back to the store and so she did.  The woman called and told me this and I said I would meet her at the store - meanwhile no call from Olga at Pacific Cleaners to inform me of what had happened from the time I called to inquire about my dress this AM.  Olga eventually called me while I was on my way (the woman had informed her she let me know she had my dress) and then apologized.  She did not tell me what had happened prior to the woman calling me and informing me of the situation.  I asked to speak to a manager and Olga stated I could call them if I wanted(not I will have them call you).  I got to the store before the woman did with my dress and said where is my dress.  Olga said the woman with my dress was not there yet.  I said "How does this happen, when you have tickets with people's name, phone number, and item number printed large on the receipt attached to the item?  Do you not check tickets or name of customers when picking up items, especially an expensive wedding dress?"  Her reply was "It was a new employee."  I asked the name of the employee and she would not tell me; she was the only employee in the store today when I went to pick up my dress  and the woman's husband picked up the dress today.  There was no manager I could speak to and "I would need to call on Monday at 11AM to speak with Lorena (manager).  I called the number provided for Lorena and a woman told me she was not in and did not know when she would be.  I left my name and number, explained the situation, and told her to have her call me.  No phone call from manager.  HOW DO YOU NOT CHECK TICKET NUMBERS AND NAMES ON WEDDING DRESSES THAT ARE THOUSANDS OF DOLLARS?   My wedding dress was given to someone else and taken to their home and their reply is "it was a new employee."  Olga never called and told me my wedding dress was given to another woman this morning - I had to find out from the other customer who let me know, not the dry cleaning company!! How unprofessional  and untrustworthy!!!!  The fact they gave my wedding dress to someone else without checking information and tried to hide that they made a mistake is completely unacceptable!!

I have a bad habit of over-dressing. If I could change outfits eight times a day, I would. I also…read morefrequently buy things that are dry clean only. This dry cleaner is near where I grocery shop, incredibly efficient and friendly, and reasonably priced. They also have bottles of water - they don't need it, they're DRY cleaners.

I don't expect much from a dry cleaner other than to get my things reasonably clean, that's it. In…read morethe case of Nu-Yale though, I don't think it can get any worse. They managed to ruin a 1,000 dollar Japanese futon by "hand cleaning" it. The store clerk even admitted to the damage, and stated that they tried to repair it. They admitted some fabrics don't hold up well to their cleanings, but we were never told of any risks when we handed over our nice hand made futon, so we couldn't make an informed decision. When we politely made a request to speak to a manager, the manager never called us, and when we went back to the store, the clerk told us the manager is refusing to speak to us... which I thought was odd... I tried calling their head office and eventually got a hold of someone there who was very short with me and initially claimed they definitely didn't cause the damage, but then later after some further questions admitted that they COULD HAVE caused the damage but would not take any responsibility. They offered a refund of the cleaning and nothing else. When I asked what they would do if they were in my situation they became frustrated and said they were done speaking with me and hung up on me. Keep in mind, I never insulted or cursed or yelled at this person, they were just angry from the beginning of the call and didn't want to talk to me. I don't know about you, but this doesn't seem like a company that really cares about its customers or its business. We never made any specific request, we just wanted a reasonable offer to make things right. Even if they compensated us for a new futon, that should hardly be anything to a company like this, but they chose to lose a customer and reap negative reputation that comes from it. It's not my business, but it's certainly not how I would have handled it. To Nu-Yale if you are reading this. If you would have just offered to speak to us when we asked, I'm sure we could have come to a satisfactory conclusion.