Great job on all clothing, Professional staff, always…read moredone on time never encountered any problems.

I've used this place for several years now and always appreciate the qur cleaning and the…read morefriendliness of the people who work the counter. Highly recommended!

There's no website there's no phone number. I have no way to get information aside from Google…read moreresults which show that this location is supposed to be open on Saturdays from 7 to 2. I arrive today at 8:45 and it's closed.

Signs in the store indicates that they are an affordable dry cleaning service. Took three dresses…read morethere. I almost fell over when he told me $30 per dress. No thanks. I'll go back to my old dry cleaner. I only switched because of location. Garments were clean, but for the amount dry cleaning I do in a month, I'll go broke there. Nothing affordable about this place. Also, like previous review by another customer, I too felt like I was bothering him.

The quality was fine but I have an issue with the cost. I took two pants to be hemmed shorter 2 in…read more and a frayed flag to be repaired. We wanted the flag to be fixed only on the frayed section and they took it upon themselves to stitch all the way around the flag without letting us know first if we wanted that done. All in all they charged us $20 per pant to stitch up 2 in. and $13 to repair the flag. Seems a little steep to me. I didn't pay $20 for each pair of pants. I didn't expect a hem to be that much either. The cost for three pieces cost us $57. I know things are expensive everywhere but this just seemed like a money grab to me. I won't be back to this establishment.

dropped my comforter off Sunday and I told the girl at the counter it needs a good cleaning the dog…read morestepped on it with dirty feet (wasn't even that bad) i paid for it at the same time of drop off. 41$ it was ready to be picked up Monday at 1:00. I get it home and it still has the same smell as I dropped it off and the few dirt spots were still on there. never even attempted to clean it. so I tried to call and now nobody answers the phone. oh yeah and not to mention the girl at the counter when I dropped it off didn't even know how to work the credit card machine because it wasn't reading my card then I figured it out. she literally said I don't know I never used it before. my rant is over heading to the laundry mat now and I won't be going back ever again! very disappointed.

I brought in a pair of Belgian linen drapes and although they were pressed nicely, they were just…read more as dirty and dusty as before - reason I wanted them cleaned. When I called, they politely explained me the process but it means little since the end product is unsatisfactory.

Haven't received the product back yet so can't answer to that. But the length of time, 12 days, to…read morealter six pair of pants and the length only is way way too long. This needs to be addressed to a much shorter. Beyond that everything seems to be fine and I'll know when I get it back.

CVTROTTER5@YAHOO.COM 2162724020…read moreVickie Trotter We recently closed our dry cleaning business and have a well maintained HydroCarbon dry cleaning machine for sale. It is a 40 pounder, 3 tank, spin cartridge filter Hydrocarbon dry cleaning machine. It was purchased brand new in 2005. If your interested the price is 20K but negotiable. We also have a 15 horse power Hurst Boiler (Gas). This was purchased brand new in 2005 as well. We are asking $8000. Price on this item is negotiable as well. You can buy both if your interested for 25K. I can be contacted at your availability. Victoria Trotter.

I been taken my dry cleaning here now for over 10 years. The owner is a solid, down- to-earth guy…read more Top notch. They have a new lady there that is one of the most uncouth people I've ever met and does my belong in any kind of with that deals with human interaction and communication. She is very unprofessional and didn't know how to talk to people. Over my last two visits there jabe been yellow stains on my shirts, pants and/or jacket. She has the audacity to accuse me of me putting the stains of the clothes, that they were not done by cleaners and/or there is nothing she can do about it. So I just have to chalk up dinner jacket? Discard my button work shirts? She is very detasteful and has shifted my whole view of this place. Rarely do I write reviews but I'm this case, it was a must. I will not continue to do business with them and do not recommend them at all.​

I used to love this place. Was always quick and efficient. They seem to have gone down hill in the…read morerecent months. Not open at regular published times. Adding kiosks instead of people and still aren't open. The phone contact on the door doesn't work. When they do pick up they don't know when the store will open.

Bernie was absolutely amazing! I don't often have things that need to be dry-cleaned so I wasn't…read moresure where to go. Originally their hours were until 7pm which is ultimately why I picked this location. But due to staffing, they had to adjust and now close at 5. When I expressed my issue to them (I work until 5:30) they insisted on making this exception. I was able to send my son before 5, so it worked out, but I was so impressed with that quality of customer service. You don't see it much these days. My husband suit coat turned out great. It's old, but it came back THE NEXT DAY with fixed buttons and looking brand new. I think I may start buying clothes that are dry clean only JUST to take my business there. The work is great, the prices are affordable and the turnaround time is so helpful.

Just landed in Cleveland from California and found out my suit wasn't ready for the wedding…read more Needless to say, I was panicking. I went online and found Alterations Express right on Royalton Road in Strongsville, and I am beyond impressed. Susanna, the manager, was absolutely outstanding. I walked in, explained the situation, and within 15 minutes my pants were fixed and ready to go for the wedding. Not only was Susanna amazing, but her entire staff was professional, pleasant, and incredibly helpful. So no matter where you're from or where you live, if you're ever in the Cleveland area and need alterations, this is the place to go. Ask for Susanna -- she'll take great care of you. Highly recommend!

Warning, don't try to have anything altered that you have to try on!…read more Last week, I went into the shop for probably the 5th time to have a pair of jeans and a pair of heavy denim pants hemmed. I was told to put the pants on and flip the light switch to indicate that I was ready. It was 100 degrees that day and I was wearing a light one piece romper (not a top and bottom). I held the heavy pants up from my collarbone to my hip and turned on the switch. This young, heavy, kind of frizzy haired girl came in and goes *gasp* "MA'AM!! This is SO inappropriate, you have no top on! This is a place of business, OMG, OMG!!" I told her if she was that uncomfortable I could just leave. She goes "Nooo?" and proceeds to "OMG" for the duration of pinning the hem. She then asked if I could put the other pants on on top of the romper...I declined. I told her she was going to have a really hard time with her job. She treated a woman who could have been her mother like some kind of flasher/s-x pest!! In a dressing room, adults understand that entails dressing/undressing. This is *OMG* too much for them. This Inappropriate Ma'am will take her business elsewhere. The pants did come back intact, which honestly, surprised me. In hindsight, I should have just left.

I brought in my duvet and they had it ready 24 hours later. They washed it twice, got some dark…read morespots out of the white duvet for me, and charged just $23 (cash or check only). I don't really use this service often, but will definitely keep this place in mind for all my dry cleaning and laundry needs. The lady handling the front of the business was friendly and helpful. And to me the best part is they open at 7am on weekdays; I wish all businesses did that.

From the owner: Parma Laundry Service is a family-owned commercial laundry business built on the principles of…read moreintegrity, quality, competitive pricing and excellent service. We offer a wide range of services to meet any of your needs, specializing in nursing homes, hotels, motels, and government institutions. We have been serving Northeast Ohio for more than 50 years. Our commitment to quality, personalized attention to detail, and dependable service are the reasons for our longevity.