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    Dry Cleaning Valets

    5.0 (2 reviews)
    InexpensiveDry Cleaning

    Services - Dry Cleaning Valets

    Dry cleaning

    Stain treatment

    Dry Cleaning Valets Photos

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    12 years ago

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    The Cleaners - Heel cap not attached properly.

    The Cleaners

    (11 reviews)

    I had a shoe repair done for the first time. My shoe was repaired at a very reasonable cost and was…read moreready on time. I would use them again.

    This review is only for the cobbler experience I had (not for dry cleaning). In April, I took my…read more20-year old red patent leather pumps to get new soles because the old ones were crumbling off. I chose to go here because of the good cobbler reviews and the location was convenient. I picked them up 5 days later and when I got home saw that significant damage had been done to the uppers of my shoes and the soles that had been applied were already coming off and were smeared onto the bottom of the shoe. Even the heel caps were unsecured. The damage to my shoes had been covered in red shoe polish, which came off when I touched it. I was devastated. These shoes were a gift from my husband early in our relationship and are my favorite. They are not replaceable and have high sentimental value. I called the store and they did acknowledge that they knew something had happened to the shoes, but didn't tell me. They gave me the cobbler's information and I left him a message. When we talked on the phone he said he had sanded the upper because it had gotten some of the old sole on it and then covered it up with the polish. He said he could make it right. I went back to the store and talked to the cobbler in person. At this point, I didn't have a lot of trust in his judgment given that he didn't fix the original damage when it happened and didn't tell me what had happened. After a bit of back and forth, I asked for a refund. He said the owner would cut me a check. I also asked for compensation for fixing and/or replacing my shoes, but he insisted he could fix it. Given the lack of judgment and lack of honesty and accountability, I refused. I had to follow up with The Cleaners twice about the refund check only to find out that they had directly credited my original form of payment, but no one communicated with me about any of it. I ended up taking the damaged shoes to Dardano's in the hopes that they could repair the damage and they were amazing. I should have gone there in the first place (they were appalled at what had happened to my shoes). I cannot recommend Frank the cobbler here at The Cleaners and suggest extreme caution depending on what you need.

    Speedy Cleaners

    Speedy Cleaners

    (3 reviews)

    This cleaners ruined a $200 prom dress. I dropped off my daughters prom dress, came back to get it…read moreand he tried to claim someone already came by to get it. I told him that wasn't possible because I was the only one that knew where it was. Then he said he never had it. I told him he just pulled up my name by phone number and I had only ever used them for this dress. I asked that he spin the wheel and there is the dress. The top part is as shown in the second picture, the first picture is how it started. He took no responsibility and said, "It said dry clean, we dry clean" with a shrug of his shoulders. My daughter and her friend had planned to swap next year, so much for that! I'd give zero stars if I could. Agree with the other review that this guy lacks any customer service skills, business acumen, or ability to do the right thing.

    Owner of this cleaner is a thief, if I could I would rank this business zero stars. Took a pair of…read moreslacks and a pair of jeans in to get hemmed and also dry cleaning for the slacks. His policy is prepay only and never gives you a receipt. I was told to come back a week later for services I paid for upfront. After a week I came back and the jeans were ready but the slacks were not. Once again he told me come back a week later so after another week I came back for my slacks. He then tells me my slacks were misplaced and he cannot find them. He asked me again for another week so he can locate my pants. I asked him to call me once he found my pants. After another two weeks passed without hearing from him I stopped by to pick up my pants. He told me he had lost them. I was rightfully furious and demanded he refund the alteration fee and dry cleaning fee I paid for plus reimburse me for the cost of the pants. His response was give him more time to locate my pants (it has now been over four weeks since I had originally dropped them off) and he refused to refund the alteration and dry cleaning cost and refused to reimburse me for my pants. The owner of this business lacks any sense of small business ethics and basic human decency. I am reporting this to BBB and will follow with a civil suit as a matter of principle. You will not get away with ripping people off!

    Dry Cleaning Valets - dryclean - Updated May 2026

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