Update: Grout Doctor Don made our 24-year-old tile look like new. In the kitchen and two bathrooms,…read morehe cleaned tile, painted over all the grout lines with a grout slurry (getting approval on the color with us first) and replaced caulk. Don is very professional, and communication was excellent. Plus, he and Fred were fun to work with, and they left everything clean.

Unfortunately we hired Don from the Grout Doctor to repair some minor deterioration of the grout on…read moreour shower floor after 7 years. When he came to inspect the shower floor and give us an estimate, he said that he could fix it and make it look much better. Once we hired him, the problems began. To begin with, we thought that he would repair or at least match the color of the entire floor not just some of the sections. Considering he used a bright white grout instead of the original grey grout, the floor now has the appearance of having dumped paint onto the floor of the shower. When I brought this up to him the day of the "repair", he indicated that it would darken, however it hasn't and likely won't. In addition, sections where the old grout meets the new grout the grout has, in just 2 months, deteriorated / disintegrated and now looks much much worse that it did before the "repair". After I complained about this he is now saying that the sub-floor has serious issues and needs to be replaced. He made no mention of any issues with the sub-floor during the inspection, during his work of at the completion of his work, only when I complained about the quality of his work. He took no responsibility for his work and said that one complaint wouldn't hurt his business. We are now going to have to hire someone else to replace everything he did and of course pay for it again. I would highly recommend that you Do NOT hire the Grout Doctor .

The work was a four star review (some issues but hired a handy man to fix) but the major issue is…read morethe mess left behind. Grout all over the counters, stairwells, door handles, hand prints on walls, down the railing, siding of the house, large puddles in rooms that were not tiled, in the bathtub, etc. Trash was left in my house (drinks, papers) and the grout was never cleaned off the floor itself. Their recommended handy man even commented on their mess on the tiles.

Can't say enough good. Professional, responsive. Good communicators. On time - start AND finish…read more Very solid crew. Excellent work, and good cleanup. We'd recommend them to anyone. Our stained and unattractive tile and grout looks like new!

Excellent in every way: price, performance, communication! 5-Star rating! Scheduling was easy via…read moreKimberlee, & Gabriel did a great job on the carpets.

Had them out a couple of weeks ago to clean carpets. Very happy with the results. Technician was…read moreprofessional and did a great job. Carpets dried very quickly. Would highly recommend them and will definitely use them again.

Elite was so prompt in their service - they came 24 hours after I called to request service They…read morewere on time, respectful of pets in the home, and did an amazing job! We are so thrilled with their quality and customer service!!

My goodness, these guys are very efficient,friendly AND the carpet looks brand new! Willie was in…read moreand out, gave me some tips on keeping a clean carpet then left with a smile. I will keep this business as a go to!

I cannot be happier. Had Greener Steamer come out today to tackle my downstairs and my couches. We…read moreall know I have pets and kids in and out of this house. I'm amazed. The carpet looks new and my couches are so clean. They did the full lower level (including a room), my sectionals (2), and a set of stairs for an amazing cost. I'm already planning my upper level. This house is huge so I decided to see how I felt about one level before going all in. Needless to say, I'll be a forever customer. I'll need them for upstairs and after pool season, we all know downstairs will need another cleaning. Fully recommend!

great service. On time and friendly. carpets look great. will definitely hire them againread more

This service is a must if you have tile floors. The service people were efficient, neat and showed…read moreup right on time. They spent the time to do the job right and my floors and shower look brand new. These folks know what they are doing. Ryan and his coworker were polite, respectful and got right to work. I am pretty picky and I have nothing but good results. I feel like I have brand new tile!

From the owner: Cleaning tile and grout is a backbreaking task that can be tedious at times. You will usually have…read moreto spend several hours on your knees and hands as you scrub the grout lines. Even worse, you will see the problem is back in just a few weeks. If you are lucky, grout cleaning may be necessary again within a month or two. Whether it is in a few weeks or a month, cleaning grout and tiles all over again can be frustrating. Here is the answer: pick up the phone and call the experts of The Grout Medic. We have professionals in Dayton who understand what the locals of the city need. We know what to do when we see your situation because most of us have been there. There is no need to go back to that tough job of cleaning your tiles in a month because we guarantee that our work results last for a long time. The Grout Medic will keep those surfaces clean and sturdy. No need to get your hands dirty because our pros will take care of the whole process. It does not matter if the grout is already stained or even if there are cracks in your tiles. We will take care of the problem right away whether it is a simple or a very complicated one.

Highly recommend! Fair pricing and excellent results! Just had brand new carpet installed and my…read moredog had an accident. Ken was able to get the odor and stain out! Thank you Ken!

Ken Doctor is awesome! I love his cleaning process - hot water deep extraction and rakes carpet…read more Looks brand new. He was also able to get paint off the carpet from a recent renovation & cleaned area rugs as well as oriental. Very satisfied!

They where priced right for what I needed. They gave me options on their services to suit my needs…read morefor mold remediation. They where on time and professional. Showed me pictures of the work done. Before and after. Very pleased with their work.

This was my second service from Brahler's, the first a year ago for restoration following water…read morethat seeped into ground floor rooms following torrential early morning rain. Once called, techs arrived within a few hours, pulled carpeting away from walls and placed fans to dry the areas. Speedy, follow up to check progress as promised and the fans were removed when the floor and carpeting were dry. I received a call from Brahler's a week or two ago, reminding me of their work described above and saying they are available for carpet cleaning as well as restoration. I'd been thinking of having carpet and upholstered furniture cleaned, and their call was the incentive to do it now. If I could rate the company above a 5-star, I would. Before the appointment, lamps, end tables, coffee table, and other items that could be taken from the carpeted rooms were removed. The two-person crew called when they left their prior appointment and arrived at my condo at the appointed time. I reviewed with the lead tech what I wanted, answered a few questions to confirm all tasks, and specifically pointed out two *old* stains that previous cleaning companies had failed to remove. Then I got out of the way. Three and a half hours later, they were done. The lead tech said the upholstery would dry quickly, but the carpeting could take 12 to 24 hours. This morning, 16 hours later, I found the upholstery and carpeting dry. Those two stains I pointed out are gone! The furniture and carpeting are 12 years old and it all looks new, refreshed. I am over the moon happy with the results and the professional handling of my carpet and upholstery cleaning from placing the order to waving good-bye to the techs as they pulled out of the driveway! Note that charges are based on square footage to be cleaned. If you have those figures available, the person making the appointment may be able to give you an estimate of the cost. Other companies may be able to do it for less, but, in my opinion, they won't be able to do it better.