After a recent basement flood Rapid Response Restoration came in and removed all damaged furniture…read moreand belongings, tore out damaged dry wall, removed mold and cleaned tile flooring. Vance and Manny worked tirelessly to make my basement dry and safe again. I am so glad I found them - fair pricing and dependable, professional service. Many thanks for helping me through a very difficult situation!

I spoke with the owner, Daryl, over the phone regarding an inspection -- the customer service I…read moreexperienced was unparalleled. Daryl requested photos and a description of the issue which we discussed in depth. Even though the service requested was not appropriate for Rapid Response Restoration, Daryl still offered to provide advice and help any way he could. That type of customer service is rare these days -- Daryl is a good and honest man.

I discovered 2 inches of water in my basement 3 hours before I was leaving on vacation with my…read morefamily. I called around and Ken was the only company to call back immediately and walked me through the process of what was going to happen, costs, etc etc. I told him I was leaving for vacation (this was a friday at 3 pm) and he got 3 guys to come out. Dennis, CJ & Daniel absolutely crushed it and worked their butts off making sure everything was squared away for the weekend and cleaned everything up. My basement is about 700 sq ft and there was a huge mess. If you are ever in this predicament and don't call this crew, expect even more drama in your world. Thanks again everyone!!!

We have nothing but positive things to say about the services Belfor Property Restoration performed…read morefor us on our water mitigation and property restoration project. Matt Hankey and his team were great from start to finish. They showed up on time, kept us well informed and their quality of work was excellent. Giving us advice on how to keep the project moving along and working with the insurance company adjuster to assist in preparing the estimate were of great value to us.

I hired this business located at 924 Ogden Ave. Lisle, IL 60532 and I am very unhappy with the…read moreresults and when the man in charge started yelling at me on the phone, I hung up. First, I was told he would be at my condo at a certain time to give me estimate and when he didn't show up, I called and when he called me back he said he didn't know anything about it. He finally came out and we went over what I wanted done and I asked him to email me the estimate. After a week of not receiving anything, we called him and he said there was a problem with the email, but he gave us a quote over the phone. $3700 to clean a 1 bedroom condo and seal the floors. We never did get a copy of the estimate. We needed it done right away and did not have time to look for other estimates so we hired him. On the morning they showed up to clean, we went over what I wanted done again. He did not even do most of it and what he did do was not done properly. Further more, 2 recliners and a coffee table were just piled on top of my sofa and a kitchen table was put on top of my desk. I had to get help putting them back where they belong. A necklace is missing. Things were unplugged and furniture put back against the walls so I had to pull out the furniture just to plug things back in. For $3700 this place should have been spotless but instead all they did was as little as possible in my opinion. The arrived at 8:50am and left at 4:50pm, exactly 8 hours. While talking to who I think is the owner, Bill, about getting some of our money back, he started yelling so I hung up. I don't want to go to court over this and I do not want him coming back to redo the job because of the major inconvenience and having to leave my house for 3 days because of the odor from whatever they did, plus his attitude. Below is a partial list of the issues in addition to the ones stated above. 1. Seal the sub floor. I can still see stains because it was put on so thin. Instead of scraping off leftover carpet padding like I was told they would do, they just sealed right over it. What they did do is already chipping off. 2. Carpet strips. Some were removed, some were just sealed over. 3. Windows not even touched. 4. Other areas completely ignored, including mold issues. 5. Ceiling wasn't even touched. 6. I was charged, according to a detailed bill we asked for, to clean inside cabinets. Not even touched. 7. Bathroom closet had things moved around, but it does not look like they cleaned anything. At the very least, they may have cleaned the front part of a few shelves. 8. Shower curtain and other items removed without my knowledge or consent. 9. Inside of stove cleaned despite me telling him not to because I was going to throw it out. 10. Microwave has some kind of grey stuff in it. It's dirtier than before they came in. Etc.

Had flooding in house, didn't know where to start for clean up, called service master in lisle…read more They did great job and very reasonable. Professional at the highest from quote to clean up and putting things back. Hopefully never have to go through that but if I do I know who to call. Thank you Service Master, truly you are the best!!

*USE A DIFFERENT COMPANY* We had a roof installed by TRGC 3…read moreyears ago and since then it has been a series of issues. They have been out because we now have 5 water marks on our ceiling. Their explanation as to why this is happening is because of heavy rain. This never happened with our 18 year old roof. When they came out to fix it, they did not even go on the roof per our cameras. This company never offered to fix the water marks and now it will cost thousands to get our ceilings paints in kitchen, living room, closet and bathroom which is where the roof has leaked. Wish we would have used a different company.

Easy to work, quick response, great value. They were out the next day after I called.read more

I had a sump pump fail and my plumber recommended Chicago Water and Fire Restoration (CWF…read moreRestoration). Joseph Lopez came out for the quote, was very professional and nice. Got my quote. Then the next day Joseph called me back, he had done some research, spoke to a Radon guy and was able to amend the quote to much less as they didnt have to amend the Radon plastic. Then, today, Dave and Edgardo came out to do the work. Both were extremely Professional and nice. They did an exceptional job remediating the water issue. I highly recommend this company and their staff.

Wonderful company! From the folks who answer the phones to the project managers to the people who…read moredo the labor. They are people you can trust. They are available 24-7 which is needed in these types of emergencies when mitigation is going to be done. They came out within an hour of me calling them. They are great with communication and took their time inside my home and with my belongings.

We had an incredible experience with GCPRO. We worked closely with Kris, Marissa, Vasyl, and others…read moreon the team, and they were outstanding every step of the way. Our home flooded just two days before we gave birth to twins, and we also have a two-year-old with no family nearby--so this was an incredibly overwhelming and emotional time for us. From the beginning, the GCPRO team was responsive, efficient, and genuinely supportive. They communicated with us frequently and moved quickly to get things back on track. The scope of work was extensive--they removed two floors of drywall, repaired the ceiling, and completed major flooring repairs--yet they handled everything seamlessly. We were able to move back into our home within five weeks, and just 2.5 weeks after they officially began work. They even worked weekends so that we were able to get into our house quicker. More than anything, they gave us peace of mind during the most stressful time in our lives. I can honestly say this is the best experience I've ever had with a home service company. I cannot recommend GCPRO highly enough

GC Pro is awesome! We had a flood last year in the fall and they were literal LIFESAVERS. They were…read moreable to come out and address all the issues and get it fixed quickly and efficiently! It was such a peace of mind knowing they knew what they were doing, on time each day, respectful, and helpful contractors. We even had them do some extra upgrades in our home such as ceramic tile, new carpet throughout, and painting the entire home. We are so glad we went with GC Pro.