We had an incredible experience with GCPRO. We worked closely with Kris, Marissa, Vasyl, and others on the team, and they were outstanding every step of the way. Our home flooded just two days before we gave birth to twins, and we also have a two-year-old with no family nearby--so this was an incredibly overwhelming and emotional time for us. From the beginning, the GCPRO team was responsive, efficient, and genuinely supportive. They communicated with us frequently and moved quickly to get things back on track. The scope of work was extensive--they removed two floors of drywall, repaired the ceiling, and completed major flooring repairs--yet they handled everything seamlessly. We were able to move back into our home within five weeks, and just 2.5 weeks after they officially began work. They even worked weekends so that we were able to get into our house quicker. More than anything, they gave us peace of mind during the most stressful time in our lives. I can honestly say this is the best experience I've ever had with a home service company. I cannot recommend GCPRO highly enough read more

GC Pro is awesome! We had a flood last year in the fall and they were literal LIFESAVERS. They were able to come out and address all the issues and get it fixed quickly and efficiently! It was such a peace of mind knowing they knew what they were doing, on time each day, respectful, and helpful contractors. We even had them do some extra upgrades in our home such as ceramic tile, new carpet throughout, and painting the entire home. We are so glad we went with GC Pro. read more

They did a thorough job. Finished on time. Cleaned up perfectly. Pleasure to work with.

I had water damage from a storm . when the person came out from GCPro he told me no damage was on the roof. Funny thing is when a tarp was put up on the roof no more water came into my dining room. no tarp water . Tarp on no water. The person who came to my house couldn't get out of the door fast enough. Hated the experience with him. Won't be using them. read more

We had a flood when not home they did a lot of damage to upstairs and downstairs. Insurance paid for most of the repairs but GCPRO did most of the work. They were easy and nice to work with. Adam, Javier, and Sergio were terrific. Helped us get the right carpeting and put it in expertly. They worked around some other upgrades we did and got the job done when we needed it. We would definitely use them again and highly recommend them. read more

I worked with Adam Gibala at GCPro as part of a reconstruction project after a water leak. The job was extensive involving removal/replacement of dry wall as well as removal and replacement of all flooring, trim work and painting. Adam and his team were extremely responsive and proved to be an excellent advocate and resource when dealing with insurance adjusters. They went above and beyond in insuring the estimated damages were clearly outlined and additionally assisted in supplemental repairs required after tear out. Additionally, I was out of town when most of the repairs were performed and received daily updates and photos of the work being performed I would highly recommend Adam and GCPro. read more

Adam and Vinny were amazing! I had been waiting almost 2 months for my house to be fixed and they came in and did it in 3 days!! I had a sewage overflow and they came and did the repairs! Everything looks better than before! So grateful they got everything done so quickly! read more

My father, age 81, experienced an electric fire last year, his house had to be gutted down to the studs. His insurance company put GCProChicago on the rebuild. I live 550 miles away and have two middle school children. Needless to say, I couldn't get to Chicago every week to assist my dad in working with the contractors. At the outset, I had no idea how it was all going to come together, but now that my dad moved back into his beautifully rebuilt home last week, I can say it all worked out like a dream! Greg & his team were amazing on every level... communicating with my dad on-site each day while also effectively working with me remotely. They were so patient and delightful to work with, their workmanship is impeccable, no corner was cut. My dad couldn't be happier. If you or a loved one ever has to rebuild, I highly recommend GCPro. read more

BLUF (Bottom Line Up Front): GCPRO Restoration does a great job and their Project Manager Adam Gibala in particular is fantastic! My mother is in her 90s and lives in a condo. She suffered some water damage and we selected GCPRO Restoration to do install new floor. I am a Certified Project Manager and geographically separated from my mother's house so I had to manage the process remotely. Adam Gibala was assigned as our Project Manager and he and his team were absolutely outstanding. Adams walked me through the entire process (Scope, Schedule, and Budget) as well as going over all steps and procedures with my mother on-site. I was consulted at each step and every effort was made to acquire the exact materials we requested and install the flooring in minimal time with almost zero disruption to the everyday life in the condo. The GCPRO process was quick, easy, and customer-oriented. Thanks Adam and thanks GCPRO! 5-Stars! read more

This company has been absolutely amazing. I had a flood in my condo and needed to quickly move to temporary housing. They came in and carefully packed all of my belongings and were so kind. The customer service is top notch. Highly recommend. read more

Honestly, I don't even know where to start. GCPRO to the rescue! They were so responsive and reliable. Saul was our go to guy and was filling us in every step of the way during the mitigation process. They did a phenomenal job drying our floors and walls, and also cleaned after the work they did. Highly highly recommend! Thanks GCPRO! read more

They did a great job!! The employees were on time, respectful of your property, and professional. They redid my basement due to a bad ejector pump - drywall,, painting, woodwork, etc. Would for sure use them again read more

My insurance connected me with GCPro after a leak caused water damage to my ceiling and floors. The mitigation was resolved pretty quickly. I worked with Adam for repairs and he stayed in constant communication even when my insurance was slow to respond. The guys did really good work and I'm happy with the end results. read more

Adam Gibala - project manager was a pleasure to work with. He assured us that all of our concerns would be addressed. He and his subcontractors made sure we were very satisfied. GCPRO was recommended by our State Farm agency and I'm glad about that. 5 star service for sure! read more

The workers that came and cleaned up the water damage were great and very polite. Susan who works in the office is a joke and needs to learn some customer service skills. Susan was rude and aggressive. Would not recommend using this company in the future. read more

I don't often give 5-star ratings, but from start to finish, GCPRO was by far the best mitigation and repair company on StateFarm's preferred list. It took ServPro two weeks to contact me after the initial assignment of my claim. By that time, GCPRO was finishing the initial remediation of the damage done to my home and had begun the build-back process. GCPRO contacted me within the hour to schedule the mitigation for the next day. I was so very impressed at the professionalism and knowledge of the two young guys that did the mitigation work to dry out my rooms and remove all the damaged. They were so passionate about the tare-down process and took great care with the wood trim. A week later, Adam G., the project manager, visited my home and walked me through the build-back process. Adam was thorough with what needed to be done and maintained communication and visits as the work was being completed. His team did an amazing job drywalling, plastering, painting, and CLEANING up after they completed their work. To say I'm pleased is an understatement. I will definitely be using them for other work I need done. BTW I live on the southeast side of Chicago, 10 minutes from the Indiana border, and they traveled all the way from Lombard! Thank you all for the excellent service. read more

I am very pleased Allstate got me in touch with Matt and his team at GCPro They did smoke and water mitigation work after fire next door to me damaged my place. Job site was always clean and work was done at a steady pace and professionally done. Matt was easy to reach for status. I highly recommend them for smoke and water mitigation work. read more

I am so pleased with the service I received from GCPro throughout our home project. Everyone that I spoke to and/or worked in my home (including, but not limited to project managers, subcontractors and relocation team) exceeded my expectations. I highly recommend GCPro and would not hesitate to call them again should I need their services in the future. read more

These folks were terrible. They didn't return calls, didn't make any calls to provide an update on our project. I worked with two folks and the same result. useless. When I called them out for not providing updates, they blamed the insurance company. When we called the insurance company, they said the asked for information from GCPro and they never provided it. We have been waiting 8 months to get our siding repaired...and I place most of the blame of the delay on GCPro. I would never use them again....I am so class they backed out of our project. They backed out because I got really pissed at them for the major delay in our project!!!!! read more

GCPRO was very professional and timely with helping mitigate and repair water damage to our house. The repair work was of high quality and the damaged areas look better than new. The workers were very professional as well, laying down work mats and cleaning up every day when they left. Also they were very kind and accommodating to our 4 month old's nap schedule. read more

We had a basement flood in our Illinois rental property after torrential rains. Sigh. GCPRO came out right away, despite having a full plate of clients in similar situations. They did thorough, neat work and provided a very detailed written summary of what they did. GCPRO made a nightmare situation much more bearable! read more

Incredibly responsive and do great work. I had Matt and team do some mold remediation work in our basement and the remediation and reconstruction was done in a very timely and respectful manner. We have a young baby and I never had to ask them to take off shoes or make sure the area was contained. It's a small detail, but it's amazing to me how many workers never wear shoe covers or remove their shoes. Just illustrates the attention to detail. They also passed the air quality inspection done afterwards upon first try, which indoor sciences said is unusual based on their experiences with many mold remediation companies. I would hire them again to do work in our home. read more

Used these guys to help with temporary pack out. Basically they helped move all of my things into my garage while my place was being renovated (floors). They had an estimator come out prior and worked directly with my insurance company throughout the process. Once they work was complete on the floors a different crew came out and put everything back. All the crews were polite and professional and did everything in a timely fashion. Thank you! read more

GCPRO Restoration is outstanding!!! I could not have been happier with them! The company was 100% professional, timely and cautious. I cannot recommend t hem highly enough! Sharon J read more

I had an ice dam in my gutter which caused extensive damage in my home. Not only did dry wall and insulation need to be replaced, but almost all the flooring on the main floor, with the exception of the bathroom. GCPro came out the night the water starting leaking and did some initial remedial work. The next morning they were there, on time, and did extensive tear down and started the drying out process. Once all that was done, they then did all the repairs. The were always on time and treated both myself and my home with respect. They cleaned up after themselves every day as best they could considering the condition of things! They were always extremely courteous and friendly. I would use them again in a heart beat and would recommend them to anyone needing repairs or wanting remodeling done. Paula R. Palatine, IL read more

We recently had our washing machine flood our house. It destroyed a bathroom, laundry room, living room, kitchen, and playroom. Our insurance sent GC Pro to handle the water mitigation. Tehy were at our house within 3 hours of discovering the flood (only 2 hours from calling our insurance). The did such an amazing and quick job with the mitigation (they had so much furniture and stuf to move!), that we decided to use them for the repairs also. Close to the end of the repairs, we had a second, smaller flood occur (on our new floors and walls), from a different source. The were there right away doing the mitigation again. Afterwards they fixed everything so perfectly. Our walls look better than ever. Their attention to detail was amazing. Every tiny thing was fixed down to replacing door hinges and floor vents. Our old house looks like it was built this year! It is better than we ever imagined it could be. Matt Pekala was our main contact, and he was phenomenal. He was always reachable (no matter when we needed him) and so knowledgeable. Today, we had our third leak in three months (a new problem). Our first call was to Matt. He was at our house in a llittle over an hour, testing our wall and floors. While I am horrified to go through the whole process again, I am happy to be working with GC Pro again because I know they will take care of everything. read more

This company truly is "as good as it gets." When my home was damaged from flooding, GCPRO was involved in the restoration process. They managed packing up all the belongings that weren't destroyed, transporting them to their warehouse and storing them. The team was meticulous in the process, very respectful, very caring, and also on time. They documented items with pictures and kept me apprised every step of the way. When it was time to bring back the boxes of my belongings, they not only delivered, but unpacked--and put things away! The manager, Emily, not only managed the entire process efficiently, but even thought ahead to suggest things I had not thought of. I highly recommend this company. They are the best! I hope I never have a situation that requires their restoration services again, but if I do, I'd want them to be part of the process. read more

My basement had flooded. Called GCPro. They responded fast. Within hours all water and carpet was gone, and all furniture/toys/shelves were moved and propped up and the de-humidifiers and fans were going. They were a team of 5. Worked hard and fast. No hassles or hiccups or dilly-dallying. Knew what they were doing. They had to move in and out of the house a lot of times - moving stuff in and out. I let them work in their boots. If you are a cleanliness freak, would strongly recommend you talk to the restoration lead/manager and set up expectations. I did have to clean some portion of the floor and carpet after they were done. There were couple of scratches on the door and floor. Overall I am happy with their work. read more

Though unfortunate to need water remediation twice, we were very fortunate to find GCPro. Both times they were prompt, polite, and efficient. You could tell they really cared about their results and service. We even used them for the build back and they did a great job. Hopefully we never have to, but we would absolutely use them again. read more

When my partner and I bought our condo, we found out that the previous owners had tried and failed several times to address a water problem on the west side of the building. Anytime it rained, the transom window above the sliding glass door out to the deck would leak. The issue was especially bad during severe storms with winds out of the west. On occasion, water would literally pour into our den. Our neighbors were all fairly convinced that the issue was roof-related, however, we never got leaks when the snow began to melt in the spring. I was fairly convinced that the issue was tied to how our upstairs neighbor's sliding glass door was installed. Enter GCPRO. One of my former colleagues recommended I reach out to GCPRO, as she had experienced a similar issue in her condo and worked with GCPRO to resolve it. I got in touch with a guy at GCPRO named Eugene. He came out to our condo on a Saturday morning in June to assess the problem. After looking at our door and checking out the roof, he quickly confirmed that the issue was most likely caused by our upstairs neighbor's sliding glass door. His guess was that the flashing around the door was improperly installed, and was therefore routing water directly into our den. The next step was to have a couple carpenters come out and reset my neighbor's door. At this point, I exchanged a number of emails with Eugene in order to schedule carpenters and pin down a scope of work and budget. This part of the process is really the only reason I didn't give GCPRO 5 stars. It was like pulling teeth to get them to provide a written estimate of work. Their hesitancy to do so stemmed from the fact that they wouldn't know what they were dealing with until they removed my neighbor's door. I get it. But as a condo owner dealing with a homeowners association, I can't do anything without a scope of work and budget in writing. After a number of exchanges, I was finally able to get them to provide a "worst case scenario" scope and budget of $5K. The caveat was that they'd only charge for the labor and parts required to fix the problem, which was not to exceed the set budget. A few weeks later, 2 seasoned carpenters spent about 6 hours removing my neighbor's door and replacing the old, improperly installed flashing, which was indeed the source of our problem. They then reset the door and installed all new exterior trim. The grand total for all this work rang up to $1400, all of which was covered by our association. It's now been 2 months since GCPRO completed the work. Our den has stayed dry as a bone - no more leaks! But I'm also happy to report that their work comes with a 1-year warranty. Overall, I had a pretty great experience with GCPRO and would recommend that anyone with water issues in their home give GCPRO a shot. read more

Had a major flood in the house, GCPRO was sent over by my insurance company to take care of the water damage. Everything was dried and fixed and the team provided great service. Very happy with the repairs. read more

Was refered by the insurance contractors who were working on my place. Matt was very quick to respond to my initial call and needs. Had his crew out the same day to take care of some water damage. He helped to settle my anxiety about what had occurred. In addition, he helped me save money by suggesting I not spend additional money on unnecessary follow up work. He even helped me to find the source of my water damage and was an advocate for me to go to the management & association to get them to accept responsibility & repair the problem. He went above & beyond. read more

I will say that Alex was nice and the people I encountered were friendly but beware and get a contract up front for all work. They came to do an inspection and clearly stated they would open the wall, do an inspection and close it back up for the agreed upon amount. Depending on the repairs needed, we'd determine the cost for that service separately. As it turns out no repairs were needed so when I called to have them come out and close the hole in my wall they quoted me a price and a very large price at that. I guess the morale is even if the people are nice, always get a signed contract up front. Ironically, they wanted me to sign a contract to close the wall but one wasn't needed up front when I wrote them my initial check. A bit sketchy if you ask me. Very unfortunate. read more

I had Matt and his crew tackle two parts of my flooded condo nightmare. They were in charge of ripping it apart and they were in charge of putting it all back together. I was EXTREMELY happy with the work they did on both ends and Matt was always available to take my frantic phone calls, even on the weekends long after acceptable business hours. I would recommend GCPro to anyone looking for this type of work and more. read more

GCPro handled a recent move for my tenant and myself that was a gold star experience from start to finish. We needed to vacate our condo for 10 days to have the flooring refinished. We left the condo in "as is" condition, ie, did not pack anything. GCPro packed the entirety of the contents with complete professionalism and care. Each box was clearly labeled with the contents. Each item was securely wrapped with paper and bubble wrap and boxed appropriately. For example- each piece of my great grandmother's china was carefully and individually wrapped in bubble wrap, then paper, then boxed in a box further cushioned with layers of bubblewrap and paper. To be frank, I would not have done such a thorough job myself. We suffered no lost items or breakage of any kind. Moving back in, the boxes were delineated into the appropriate rooms and unpacking was easy and organized. I cannot recommend them more highly for any move you may have upcoming. read more

Major restoration work was done at my house in Palatine after some plumbing repairs. Not only did GCPRO restore the affected areas, they actually made everything better! The house looks brand new! I worked with Matt Pekala and he couldn't have been more helpful. He managed the project in a professional manner and kept me apprised of what was happening every step of the way. I definitely recommend GCPRO for any restoration work. You will not be disappointed. read more

GC Pro was assigned to us, by Allstate, after a flood in the buliding destroyed much of our condo. David not only called me within 10 minutes of being assigned, but was at the condo within the hour, to do the assessment. He and his crew were back the next morning to start demo. The staff were kind and courteous. They methodically took our walls, ceilings and floors apart and left each day with the cleanest construction site I've ever seen. Not only did they do a great job with the remediation, but David answered all my questions about next steps and was kind enough to answer many phone calls from me after they were done, to help me understand what all the next steps would be. I would have loved to have them for the reconstruction, but some silly Allstate rules, prevented it. They are very thorough and I would highly recommend them if you have water damage. read more

GCPRO has been restoring our 1904 house which had a lot of special panelling and detail; they have done a fabulous job, with careful attention to detail. They also did a remarkable job using as much of the original materials as possible (the house had suffered a major "water event"). The project manager worked with us in close collaboration, and helped with some modifications to modernize the house without impacting its original look. Could not have asked for more! read more

We had water coming out of our first floor bathroom onto the wood floor and basement. Matt and his team came out the same day and started to get working on clearing, drying and cleaning. Matt and his team was highly skilled, prompt and very courteous. They provided excellent service and they were highly professional. I can't say enough about them - I would highly recommend them. read more

Hands down - best mitigation company out there. This company is top notch with customer service and follow through of their duties. Very reasonably priced, extremely efficient, and super professional. Matt was returning my frantic phone call at 1am and showed up at 9am to preview the damage. They were amazing and I would absolutely recommend to anyone. I've already passed their phone number out to friends in the area! read more