The Dry Clean Depot at 24225 Orchard Lake, Farmington Hills is very unprofessional and not customer friendly. I took a NEW suit there to be PRESSED only, yet I was charged the same price as if it had been dry cleaned. When I returned home and went to hang up my suit, I noticed it was only half pressed. I called and spoke with the Closing Manager on 10/4/25, who told me that pressed items simply go through a machine and are then hung up--and that the only way to remove all the wrinkles is by having the item dry cleaned. I explained that if the wrinkles weren't going to come out, they should have dry cleaned the suit since I paid the same price. I asked if staff even check their work or care about quality, but the manager only said I could bring the suit back with the tag still attached, and they would "see what they could do." Unfortunately, I needed the suit the next day (10/5/25), and he told me I couldn't get it back until Monday (10/6/25). I ended up pressing the suit myself--even after paying for the service. I didn't ask for a refund; I simply wanted the job done right. This cleaners took my money and showed no concern for making it right. I'm very disappointed and will not be doing business with them again!!! read more

Dryclean Depot - Dry Cleaning Near Me - Farmington Hills, Michigan

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When they had the cleaners on Woodward, they did very well but now they have gone straight to the pits. You bring the clothes in you take them the same way that you brought them in. They haven't been cleaned or anything. I think they press them without cleaning them cause the same dirt they went in with they come out with my last time going there never again they may be cheap, but if cheapest what you want, that's what you get. read more

Price per Garment Offers same day service if garments are in by 9:00 A.M. Garments cleaned without chemical smell read more

I haven't used their dry cleaning service, but the seamstress there does excellent work and very reasonably priced.

Excellent Customer Service! Pass on by Mom....We have been using this location for more than 25 years.....We both live on the West side of Detroit. The cost for Dry Cleaning is more than Reasonable .....The Dry Cleaners in my neighborhood wanted $25 to clean my Down Winter Coat...Dryclean Depot $4.99. The drive is easy (Grand River to Orchard Lake Rd).... Additionally, there is an Excellent Seamstress on site during normal business hours.. read more

I just had a HORRIFIC Experience with an Employee at Your 24225 Orchard Lake Farmington Hills Michigan 48336 Location. When I walked in There was an African American man at the front counter, as I walked in he looked directly at me, but failed to speak or greet me. I myself said. "Hello, How Are You Today?" To which he simply respond, then after an ackward silence assuming maybe he didn't hear me, I repeated myself "Hello, How Are You Today?" And He mumbled and inaudible response. Then he asked me my phone number I said My phone number Clearly... he kept typing longer than normal and finally said "THATS NUMBER DON'T WORK", I repeated the Same exact number slowly .... "NOW THAT WORKS" he said. I had 4 White items 2 tops & 2 bottoms I pointed to the collar of one of the tops and said hey can you please make note for them to treat This Stain Please, to which he responded with a GLARING STARE and me and handing me some Yellow Tape telling me to do it Myself!! I said Sir I. One here a lot , no one has Ever asked me to do it myself, he said"WELL THERE'S A NEW POLICY AS OF TODAY, DO YOU HAVE A PROBLEM WITH IT!!" I requested a Manager, and When I requested the manger this man Started being Very Irrate, and Insulting, making Derogatory comments about my Appearance and Sexuality. The other patrons in the store we telling him "He's Wrong, and His Behavior is Very Inappropriate " he Continued Yelling from across the counter at me, Totally Ignoring the Manager on duty, A Caucasian Man that I recognize from previous visits. Causing a complete ruckus for everyone inside the store. He Threatened Me, even stating that "He's A MAN, and Would Come Across The Counter & Whoop Me" I'm Disgusted and not even comfortable returning to pick up my order if he's there. This needs to be Addressed Please. The receipt says DAVID but in not sure if that's the name of the Manager or The Staff Member because they both waited on me, the manager checked me out. I asked the Manager if my Order would Atleast be comped, for the Inconvenience and he flatly told Me "NO SIR" and proceeded to with the Total. I would appreciate a response from Corporate Management Please, Thank You, read more

15+ years I saw past inconsistent quality and a staff that could not care less about their customer Low prices kept me loyal UNTIL today 6:59 after battling traffic and construction to arrive before 7pm close time, I found myself staring though a locked glass door at (3) employees .. all of whom made eye contact with me, but they would not engage and just ignored me for 3-5 minutes while I stared in Last dollar I will ever spend at Dry Clean Depot Save yourself the grief and pay more elsewhere read more

Bed Bugs beware!!! This place has bed bugs and they are trying to hide it! My clothes had a bed bug in the bag and when I reported it to the manager Ivan he denied it and refused to refund me for the services. read more

Horrible place service was terrible and Ivan/Wilbert are disrespectful and don't appreciate their customers!!!

Best value of the dry cleaners in my area! I've been a customer of Dryclean Depot for many years. What impresses me about this establishment is their consistency. My clothes are always ready on time and they look great. Now that I'm retired I don't get over to them as often but it's great to see that they continue to do great work. read more

I've been a customer of this dry cleaners for a number of years and they have always provided excellent services, as well as customer services. I highly recommend this company. read more

Great cleaner and great value! They've turned down items that they didn't think they could do properly instead of just risking it

I suppose you don't really think of leaving a good review to a dry cleaning place. AND MY GOODNESS this place needs some positivity from their customers. This place is always busy. So clearly their current rating on yelp is false. Their location is in a great spot by orchard lake and 10 mile so it makes dropping off your clothes and pick up so convenient. I think my average wait time to be helped has been 2 minutes. The staff is friendly and my clothes always come out great. When I say clothes, I mean: Dresses for weddings Suits for my husband Winter Jackets for my family King Comforters You honestly have no other business that can compare to $2.99. If you get it in by 9am, you can have it back by 5pm. That's crazy. And all these reviews below me are cracking how a $200 pair of shorts was ruined. #1, maybe don't go to a place that says dry cleaning is $2.99. If it was very specific, it wouldn't hurt to talk to them about it before you had it serviced. And #3, don't freaking create a yelp account just to smash on a business. I have no respect for folks that do that. Anyway. Sorry. I like this business. The pandemic has shut a lot of places down. Not like this has anything to worry about, but still- Just wanted to tell you guys that you're doing great. Keep up the great work and I'll see you again soon! read more

I wish this location was just a little closer to my office. It's a bit out of the way for my day-to-day but there isn't a better and less expensive option anywhere. I come here for anything beyond shirts.... pants, suits, my tux. They do a great job and they're fast. Their alterations and repairs have been good-to-go too. The staff is friendly and fast and always professional. read more

I placed an order for my loathes to be picked up yesterday, Feb 23, 2023 and today I pulled up my order and it was cancelled with no reason given. I called the store, spoke to an I am, and he was clueless as to why. Bad business. Not reliable at all, so beware of this company's unprofessionalism. read more

The lady that does alterations is great. The young lady that rings up your service went from being polite to rude when I asked her a simple question. She asked me if I was aware of the cost to hem my pants. I said yes it's the price I PAID that is reflected on the receipt. I asked her why would she ask me that when she has the receipt as well. She said that she didn't have time to look at her receipt because she has customers. No way to speak to customers. Training might help. read more

Today David lost the sleeveless shell that was part of a 3 piece pantsuit I brought in to be cleaned. He stuck a different shell, made of a different fabric and style than the one that went with my original pantsuit. When I told him about the mistake he swore up and down the "wrong" shell was the one I brought to the cleaners. I know each piece of my pantsuit. So ladies if you get a black nylon shell that doesn't belong to you, it's probably mine. He took yours to the back when I left the cleaners with no shell. I refused to take what didn't belong to me. I won't be bringing any more clothes to this cleaners to be cleaned. read more

I wish I could place negative stars. This place is so bad. I just brought back my 200.00 dress from this place and they totally ruined it. They lost a big button on my dress and I can't wear it anymore. All the sweat stains on my dress were still there and when I called, they said there is nothing they can do. Please DO NOT TAKE YOUR CLOTHES THERE, THEY RUIN YOUR DRESSES. read more

You can count on great service and reasonable pricing! They did a wonderful job with my peacoat this March--so good, in fact, I was almost afraid to wear it for awhile as it looked like new(: and it was ready for me within 24 hours! And of course, the staff and owner are very helpful and friendly! read more

Another site gave me the wrong hours for the place, but it turns out that they close at 7. I was there at 6:55 and they didn't ignore me. The service was amazing and I hope to go back many many more times. Just next time before 7pm. The gent behind the counter was still courteous despite me being in a mad dash. They are helping me save important things from my closet before the contractor starts demolishing things 2 days from now. (If I had more notice, I would have been less desperate.) Just remember they close at 7! read more

Had a polo shirt and a pair of jeans cleaned, they had a couple of food stains on them. When I got them back, the stains looked like they hadn't been touched. Took a cloth and hot water and wiped the stains off in 10 seconds. So, 10 seconds with a cloth and hot water does a better cleaning job than this place. read more

Since I got an event coming up soon I wanted to take my jacket in and just make sure it's perfect and clean, instead of giving it back at least how it was they gave it back to me with horrible stains!!!! Very disappointed, it's like they just dragged it through the floor. Never going back again! read more

Dryclean Depot - I took it in with absolutely no stains and this is what they gave back to me! - Dry Cleaning Near Me - Farmington Hills, Michigan

These folks really try hard to provide good service. Their work is excellent and they are quick to want to please their customers.

If you value the clothes that you buy with your hard earned money...do not take them here. They are horrible and ruined a jacket of mine and then told me they can refund my money for the cleaning and give me the depreciated value of the jacket. No! How about you don't ruin the jacket in the first place! I will NEVER go here again. read more

Dryclean Depot - I took this jacket to be cleaned and this is how it was returned to me....with stains!!!! - Dry Cleaning Near Me - Farmington Hills, Michigan

F'n HORRIBLE!!! They lost an item of clothing and I was told, "It happens" NOT WITH ME!!!! Update on the 14th......... Yelp is MAKING me select a star, other than that, ZERO STARS IS MY RATING read more

I took a pair of $200 Robert Rodriguez gold shorts to Dry Clean Depot to be cleaned. Typically, I don't take my nicer things here but since I was taking mostly work clothes, I figured they should be able to handle the shorts as my regular cleaners does. When I picked my things up and took them home; I had thought they had given me another customers grey shorts but soon discovered, they had somehow burned off all the gold tone and the shorts were now gray. I was the first person back the next morning and spoke to Ivan, the manger on duty (I had called the day before but no one ever picked up the line). Ivan attempted to read the care tag which was also burned off and said he had to talk to the owner to see "what they could do" assuring me he would call me later in the day... which he didn't. He also did not call the next day either so back i went; speaking to the afternoon manager who said he would have Ivan call me. Again, I showed up the next morning (this is not my 3rd trip to the cleaners) and spoke to Ivan again and asked why he had not contacted me as promised. He only said; "sorry". The owner happened to be there but never had the service skills to come and apologize to me. The only offered me 10 x the cost of the cleaning $30 which they said they had to mail.. we will see if it shows. I am so disappointed and my shorts are ruined! Never go here; after I told a friend about my experience, she told me they had lost one of her husbands custom made shirts.. at least they paid him the full amount back! read more

Dryclean Depot - Ruined my $200 Robert Rodriguez shorts turning them from gold tone to grey. - Dry Cleaning Near Me - Farmington Hills, Michigan

I had such high hopes for this place, based on some of the reviews here, but the one time I've ever patronized this place will be the only time. David, the attendant who helped me was, shall we say, far less than friendly and helpful... So disappointed! Maybe a customer relations course? read more

Rude employees. Will not be going to that place ever again. And after picking up the shirts it looks like they stepped on it and didn't have the decency to clean it. Really? read more

I have given this place a few tries before giving up. I am so frustrated. Just picked up 10 articles of clothing and all of them have something on them. One has a hard stain that nobody obviously tried to take out. So now I need to take my clothes someplace else to get dry cleaned. This is crazy. read more

Excellent customer service and prompt turnaround. I will be using the app in the future. Thank you so much. read more

Dryclean Depot - Pick up - Dry Cleaning Near Me - Farmington Hills, Michigan

This business has by far then worst customer service I have ever experienced. The spots on one dress looked worse than they did when i brought it in and it looked ad though it had not been pressed. They put a crease in a pair of pants that I didn't want creased. I told them that when I checked them in and then verified it as I left. The clerk assured me no crease. these were winter items so I didn't need them right away and didn't remove them from the bag until a month later. The pants had a big tag on them marked CREASE!. The clerk was extremely rude right from the beginning even though I asked nicely, and wouldn't press the crease out even though it was their fault that they had mistagged it, nor would they run the dress through again because I didn't come back within 3 days. I would have to pay again in full even though the pants just had to be repressed and not recleaned. I do have to depend on my husband to drive me and didn't know about the unrealistic 3 day rule. I didn't even mention the third item, a dress with all-over embroidery which came back all puckered as though the "dry cleaning" was actually wet, and the dress was not pressed out. This has happened before here with embroidered items and I expected to have to press it myself. read more

Dropped off some cleaning about a week ago at this location. Paid with a debit card. The representative was having problems with the payment terminal so switched to an alternative terminal. How surprised was I when I reviewed my bank statement in a couple of days only to find that I was debited the original charge and 4 additional charges for the exact same amount !!!!! I went by the Depot and explained the situation to the representative who told me the "owner" would be in later and would call me. Of course "the owner" never had the courtesy to call. I went by the bank and they credited the obvious overcharges. Hell of way to run a business and then not be interested in your mistake to assist in the solution. Never again. read more

I have never ever had a bad experience from Dry Clean Depot. I was greeted at the door and was recognized for being a long time customer. It really made me feel good ! My clothes are always pressed to perfection and ready in a timely matter. I've gone to the Woodward location before, but now, Orchard Lake is my new home store. Good job!!!! read more

Stars keep getting less and less. Just picked up what I thought was my dry cleaning. Not mine. Had order there before 9 to make sure I could pick up my order in time to pack and catch my flight. How did these clothes scan out if they clearly were not mine?? Called the store to let them know, but you can't leave a message. Had to call the other customer myself. read more

I took in my suit to be dry cleaned here and I got it back worse than it was. Although the cashier was nice and informative, they did not do a good job at all in cleaning my suit nor ironing it correctly even though I made it clear I wanted the suit cleaned AND dry cleaned. I felt like they just threw my suit in the dryer and put it back on the hanger. They also messed up one of my sleeves on my blazer that I was not happy about. Thankfully I took it to another cleaners close by and got it fixed. I do not recommend this place that cannot even clean a suit correctly. Never coming back. read more

I am very disappointed in this cleaners. I had two wool coats cleaned and they looked worse when I picked them up after cleaning. I brought in several sweaters and they were pressed improperly. Not worth the low cost. I will return to my original cleaners. read more

I took my dress to this location in Farmington Hills MI for dry cleaning the dress came back with runs of tan colored stains from the neck to the hem of the dress. I have been going to this location since 2009 and did not check all the outfits before driving home with them. I discovered the stains on the dress at home. I took it back with the dry-cleaning tag. The young lady who took the dress back did not put red tapes on it to indicate the stained areas. When I picked the dress up on Monday August 2, 2021, the stains were still there. I brought this up to the attention of the staff and he took it back for a redo. One of the blouses that I took in for dry cleaning had a stained spot as well. The stains looked like runs of cleaning chemical to me. Red tape was put on the spot. I was at the depot today, August 7, 2021, to pick up the dress and the top. The dress was never cleaned, the stains were there. The stain on the blouse was removed but if you turn the blouse around there is a long run of tread from the neck button all the way to the hem. The person who scanned the garments for me today told me I was trying to scam them by bringing the dress that I drooled on with food stain. While would I do that? I have brought garments there with small Stains and pointed them out. The stains were removed without adding additional costs. He was very unprofessional, loud, and telling me that I drooled on my dress or maybe it was a coffee stain. Occasionally I may drink decaf, but I am not a heavy coffee drinker . The dress has a fabric belt as well that I left at home. If I had poured coffee on myself or drooled food from the cleavage to the hem of the dress, it should have been on the fabric belt as well. I have pictures of the dress without stains. I was expecting more professionalism from him today and false accusations are not the best way to get ahead in any business. read more

Went back there today to drop off another comforter and a dry clean item. I was greeted by Dante and he was tagging up an article of clothing and said go there and I will assist you. I stated no problem and that I want Adam to assist me. He smiles and says Adam is a popular guy today. We talked and Adam advised that I am the famous Chuck Charles and Dante comes over to talk to me. We talked and laughed about the whole prior situation. I told them both that they are not involved in what miscommunication I had on my prior visit. I told Dante that what he had instructed the female cashier to do on my prior visit was correct and that she felt unsure after he had college to attend and left for the day. I told Dante and Adam the female cashier was so confused asked me to come back later or wanted to wait for Ivan Perez (store manager) who was on lunch wanting to enjoy his sandwich came to the front after completing his sandwich. In the end I hope I don't have to be greeted, assisted or spoken to by Ivan in my future visits to this location. I will continue to take my business to Dryclean depot. Thank you Adam, Dante and Mark. read more

I get a lot of dry cleaning done and it was costing me a fortune before I discovered Dry Clean Depot. Since I have been going there they quality of dry cleaning has been great, the customer service second to none, and most importantly they are open early and close late. Lastly they have same day service! On site alterations also got me out of a jam for the corporate Christmas Party they were done in 24 hrs! This place is great. read more

Very fast service with friendly staff. i brought in a coat that was EXTREMELY dirty with makeup stains and they pretreated and dry cleaned it back to like new! They advertise in by 9 out by 5, but often I get an email alert that my items are done by 2. They've earned a repeat customer in me. read more