His name is Josh. A very fine young man. Friendly, polite & answered all my questions. As of now,…read moremy AC is up to date. Recommended that I change the filter now, rather then later. Also...I'm happy with the outcome!

Absolutely terrible experience. I was quoted one price at the beginning, but once the work was…read morecompleted, the final bill was significantly higher with little to no explanation. It felt like a classic bait-and-switch tactic. The communication was poor, the professionalism was lacking, and getting clear answers about the charges was nearly impossible. The staff seemed more interested in finding ways to add costs than providing honest service. I would not recommend this company to anyone. Make sure you get everything in writing and be extremely careful before agreeing to any work. There are far more trustworthy and professional businesses out there.

Ian is extremely responsive and friendly to work with. He offered honest opinions and shared pros…read moreand cons with each options for basement remediation issue. I will not hesitate to reach out to Ian again in the future (hopefully not too soon. :-)).

This man is amazing, when assessing my mold problem, he was very professional and trueful with me…read moreand I would definitely continue doing business with him and would recommend his business to anyone in need of service with their homes. Thank you so much for being you.

I subcontracted AMS to work in the house of one of my clients. Louis, the business owner, was…read moreextremely clean, very professional, knowledgeable in his field, and kept true to his pricing. I recommend AMS Restoration!

Louis and his team did an incredible job repairing my home's water damage and during their work,…read morethey uncovered dangerous mold that was also removed. They were professional, clean, neat and left the room looking brand new. Thank you, again, AMS Restoration!

They accepted my booking on short notice for emergency cleaning of basement carpet and tile floor…read moreafter water main break affected finished basement. Reasonable price. Adding small tiled bathroom floor on another level was $60 extra but ended up costing me $350 beyond that when they knocked over tray of toiletries; they missed picking up my brand new night guard which was likely sucked up with their cleaning hose. I didn't notice til hours later -- too late to check their discharge bucket. Did nothing to cover their shoes, nor clean as they exited leaving wet footprints on waxed wood floors and just-cleaned tile floor. I had to damp-mop again after their cleaning. Did not clean carpeted stairs, which needed it even more after their soapy, wet shoes and hose left residue. I don't know if they are capable of being more careful and thorough if more advance scheduling is done. Still, they were very good to fit me in for emergency situation -- though rushed as they had other bookings. The carpet area dried well with my own blower on it for 24 hours. Cleaning that right away was my main concern.

They were fast and prompt with communication and very detailed regarding price. The quote was as…read morediscussed. They cleaned sofa + loveseat + chair + 2ottomans that were in storage. They cleaned back to previous luster. They were faster than I expected. 2 people came. No mess left. CASH ONLY!!

We had an emergency on a holiday--booked online, the scheduler called quickly, then the plumber…read morecame quickly, excellent service. Solved the problem, left the place neat and clean! Was it maybe more pricey than a private local plumber--maybe--but we had a situation that couldn't wait...so it was worth it.

Great Company with fast response - from the initial contact to the technicians coming to the house…read more All are very courteous and professional.

In March 2024, I had Mike come out to repair my kitchen ceiling from water damage. He was quick to…read morerespond and reasonable with his cost. Im happy that I chose his services because he was very thorough and communicative throughout the whole process. He inspected my kitchen for mold, replaced my ceiling and crown molding, and painted everything for a smooth finish. Mike was very professional, honest, and a pleasure to work with. I would not hesitate to use him in the future!

Michael is fantastic--I highly recommend him. He is responsive, honest and trustworthy. And his…read morework is fantastic. He replaced drywall in our basement after a flood and took care of mold that had grown as a result of the clean up not being done properly by Servpro. He is taking on several other jobs for us and we will hire him anytime we have a project without hesitation.

Great job! We called…read moreServpro regarding an unexpected leak in 3 rooms after getting 2 new roofs two weeks before. They were professional, efficient, caring and thorough from the initial call, throughout the restoration and to the removal of equipment. Beginning to end, we felt they were more than competent which reduced the stressful situation. The process was seamless and after the initial call we received another from Kenneth saying they would be out in one hour. When the guys/team arrived an hour after the call, they explained the process and set up everything they needed/fans, equipment, for the project. They returned daily to check on progress of drying and monitored temps and numbers. They were able to have the drying and mitigation completed within a few days, a more than acceptable time frame. The guys were conscientious about caring for the surrounding property and household items. They covered everything as to not cause any further damage. Upon removing equipment we already received a call to set up an appt for repairs. What a service! We thank the guys/team for making a difficult situation tolerable and manageable through their close attention and efficiency upon mitigation. Water damage is the worst! We appreciate you and a job well done! Hoping the rest of the restoration goes as smoothly! Tina

Andrew from Servpro came to my home, did his inspection and told me that his team will start that…read more week. I did not hear from him nor the company so decided to call him to confirm day and time. He stated that they were not able to come on the day agreed upon after I took off work and mad arrangements to be there. This was an ordeal for me since when I don't work, I do not get paid. I also asked him to send me the detail information via email that I never received from our initial meet up. Long story short, I never received the information nor a call to start the job after reaching out to him an additional time. What a disgrace! Please save your time, energy and money by choosing another company

When contacting Royal Water Damage and Restoration with questions involving mold testing, I didn't…read moreexpect for someone so cordial, and helpful to answer. Brandon was transparent, informative, and provided me information beyond what was expected. He took the initiative to make two calls on my behalf, and was so thorough, he forwarded me a summary of what we discussed. Brandon's professionalism, knowledge, and attention to detail is indicative of a business I highly recommend, as one of eight Individuals to be acknowledged with an award for Yelp Elite reviews in 2023. Their website provides valuable information, and lists the extensive services they provide. Thank you, Brandon, and Royal Water Damage and Restoration.

Really good experience working with David. They were professional and efficient…read more The basement was a mess. After they did their magic it's just as good as new. Our insurance company paid them and the adjuster said they were very easy to work with. Highly recommend them.