When critiquing a business it's not about the problems... all businesses have them. It's how they…read moreREACT to problems that is important. I had a good lesson in that with Davis recently. We had a large appliance fail that needed to be brought back to the shop for repair. No biggy. However, it sat there for weeks... and here is my one word of caution: if they take your appliance, make sure they know they have it! They are focused on in-home repairs and actually forgot my refrigerator was there! But, as I said, it's how they reacted that is important. Once we figure out the reason for the delay, Davis got on it right away and managed to get it back to us the next day (which happened to be the day before Thanksgiving). I've been using Davis for many years and will continue to do so.

Our dishwasher installation by George and Jim was great! Very professional and wiped down the…read moreappliance after installing. Definitely recommend them.

Prices somewhat higher than at big box stores, but their service and expertise is worth it a twice…read morethe price. Service persons are knowledgeable, experienced, friendly and reliable. Five stars.

Needed repairs to a Wolf gas stove top (faulty ignitor). Next day service. Very friendly scheduler…read more(Jodie). Technician (Jeff) had over 40 years or appliance experience and did an excellent job putting things back in order. My go to shop from here on out.

Charles Wayne was communicative and helpful explaining what he was testing and way And how things…read moreinteract.

the technician diagnosed the problem but couldn't get ithe parts. then his supervisor told us…read morethat because our microwave was a countertop model , it wasn't covered under our policy. We told you that it was countertop when we called initially! But we were still charged the $100 service fee. TERRIBLE! We strongly complained, to no avail. WE WANT OUR $100 BACK!

A job to fix a frozen, burst, outside spigot became the start of several significant repairs that…read morecould not be postponed... all the week before and week of Christmas. I had not heard of this company but was impressed by their website, particularly the pricing section, and their responsiveness. Gill, the primary plumber, was thorough, respectful, and transparent. For each of the 3 jobs, he assessed the problem, came up with a solution, and provided me with a proposal and quote for the job. This also included costs of any potential additional work that might be required. He took pictures of the issues for the biggest job in the crawl space and carefully explained the options. There were no surprises. As work went into Christmas week, he had several others join him to get the work done who were equally informative. The resultant work is impeccable and I can relax. Gill examined all visible plumbing to insure there were no other problems. He also provided estimates for several future repairs, one requested by me and one he anticipated would be necessary in the future. I live in a 100+ year old house and these kinds of issues are a little scary because surprises abound! I will definitely use Sunwave for any plumbing needs in the future and would recommend them highly.

This is the second time we have used Sunwave Plumbing at our home. Their office is very organized…read moreand communicates well. The guys that came for the repair were friendly, knowledgeable, and got right down to work. They found an additional problem which was easily rectified at the same visit. The additional item could have become a real issue if left for later and we appreciated their thoroughness. Their pricing was normal for the work performed. We will call them again when necessary.

There are not many repair people in the C'Ville area so Mark is a busy guy but he knows his…read morebusiness and is super friendly. I had a propane fireplace giving me fits and Mark came out and was able to diagnose the issue to a faulty wiring harness. He ordered the new parts and was back out in two weeks to finish the repairs. Fireplace works great now. Mark has great customer service skills and is very personable.

Mark is a very knowledgeable and very professional businessman. We really appreciate knowing thst…read moreour fireplace will be servixed the correct way.