Great selection of woodstoves knowledgeable salespeople, professional installers who did a great…read morejob, and instructed us on how to use the stove and break it in. All around great experience,and we love our woodstove!

We cannot say enough good things about the staff and crew at Edwards Hearth & Home. When we finally…read moregot around to investing in a fireplace insert, we checked a few businesses, but from start to finish, Edwards was simply terrific and there was just no comparison. Not in products, and definitely not in service. They're all so knowledgeable, helpful, friendly, and conscientious. The whole experience was more like working with close friends or family. We highly recommend Edwards Hearth & Home!

They are great when you're buying. The second you pay, they are impossible to get in contact with…read moreand make up excuses for why the product is delayed. Benefit from being the only place in town. Better off buying in Richmond.

Terrible service after we paid for an expensive repair pilot went out and we would pay them come…read moreout light it and show us how to do it. They don't return calls. Never again would we use them.

In June 2020 we contracted with Blue Ridge Chimney Services to reinstall a wood-burning fireplace…read moreinsert and chimney liner at our home in Winchester. The work was necessary because of the shoddy and, frankly, dangerous installation and chimney work that had been done by 1Elite Chimney LLC, a local chimney service that sold us the unit and was completely unresponsive to our repeated calls for follow-up service because they did not complete the job, the stove was not working properly and the chimney cap they had installed blew off our roof during a minor windstorm. We decided to go with Blue Ridge Chimney after a confidence-inspiring visit by Steven Slabaugh, the technician they sent at our request to evaluate the situation. On the morning of June 29, 2020, two young men from Blue Ridge Chimney, Chris Guy Jr. and Chris Smith, drove here from Harrisonburg and arrived a little after 9 am. After a quick review of our situation, they went to work. They were here until after 8 pm, working the entire time with only a short break for lunch. Their concern for our situation was evident, as was their professionalism, energy and competence. They were also friendly and engaging, and at each stage of the process they explained the problems and the work that needed to be done to fix them. I waited 9 months to write this review because the work was done in June 2020, and we did not begin using the stove and chimney until November 2020. We used it consistently until last week (March 12). The heating season is over now and the insert worked perfectly. We are very happy in general with all the dealings we have had with Blue Ridge Chimney Services, and in particular with the competent work of Chris Guy Jr. and Chris Smith. We intend to use Blue Ridge Chimney for all our future stove and chimney related work.

The communication started with Rhonda, she was very pleasant and easy to work with via emails and…read morephone. Then the two Jonathan's came out for a quote and provided candid, humbling, professional and expert feedback on our project. Once we hired them, they came on time and finished on time. I was Curious George, so I took video and pictures throughout thr whole project. A+, would recommend to others and hire again.

Mid-Atlantic Masonry Heat…read more We just had the pleasure of having Mid-Atlantic Masonry Heat come out to our home to service our fireplace. After many years of usage the walls were developing cracks and was becoming a safety issue. Alex did a fabulous job of explaining various aspects of our fireplace, as well as replacing the sides and back walls of the unit. He did an excellent job of squaring off the sides with the back wall so that heat nor sparks can get behind the insulation and cause a fire. In the past we have had Mid Atlantic come to our home to clean and sweep the chimney as well. They've always done a great job. We were very pleased with today's work. I will not hesitate to use them again for chimney sweeps nor any other issues regarding the fireplace. We give them a big thumbs up and highly recommend them to you as well!

Mid-Atlantic Masonry Heat did an amazing job sweeping my chimney. They were fast, clean and…read moreprofessional. During the cleaning, they used a video camera to scan my entire chimney. They then showed me the footage once they were finished. Mid-Atlantic Masonry Heat also built my Tulikivi Masonry fireplace so I feel comfortable with their expertise.

Caveat- have not used their services so cannot attest to quality of actual work. However, I have…read moresubmitted online forms, called multiple times during business hours over last 4 days to try and get a quote. I have not received any form of communication on their behalf. Even a "thanks for calling, we are busy" is a professional touch. Given the limited number of fireplace maintenance folks in town, hoping they reach out and remedy this and I can change my review.

I have two gas fireplaces that had difficulty lighting. I called Wooden Sun to service the two…read morefireplaces. Wooden Sun cleaned electrical junction switches, including wall switch and told me the fireplace was igniting consistently. Was told that further problems might indicate a failing valve...whatever that is. Wooden Sun told me the den fireplace was not generating sufficient millivoltage to light the burner. They cleaned this one too, but said the mill voltage was still low and would recommend replacing the pilot assembly as first step and to replace valve as suggested for living room fireplace. I agreed to replacing pilot light assemblies for both fireplaces. But was told they didn't have parts with them in their truck and would have to return. The service call fee was $165 and Wooden Sun advised me that second service call to bring parts they didn't have with them would be an additional $165 service call fee. I objected to paying for two service fees. I was to that pilot light assembly cost would be $400 each plus service fee of $165 plus labor. The afternoon of their service call both fireplaces stopped working and would not ignite after repeated attempts. I called Tiger Fuel after Wooden Sun would not return to correct their failure to perform and service for my two fireplaces. Tiger fuel replaced pilot light assemblies in both fireplaces for under $200 each, and the fireplaces have ignited consistently since without issue. I would not recommend Wooden Sun as a service repair for gas fireplaces.

I'm in a jam with my chimney, and they fit me in right away. Very thorough and excellent knowledge…read moreand not condescending when explaining things.

Very professional and thorough inspection, excellent technical skills. We plan to be regular…read morecustomers.

Johnny Brash of Crash Fireplaces didn't just take care of it, he knocked it out of the park!…read moreProfessional, great workmanship, and left everything clean when finished. Most of all, honest. I thought I had a major and pretty expensive issue. He identified the real issue, and took care of it. Very appreciative, and definitely reccomend!

Great work, great prices. Quick to answer calls.friendly. would recommend for any fire place…read moreservices repairs or replacing. Wood or gas.

Dustin is a genius. Everyone else in town said it couldn't be done, and he did it! It was a really…read moretough job- the flew narrowed partt way down and he had to go through the brick in the attic to feed it through- it's gorgeous! We couldn't be happier! DustIn is prompt, thorough, kind, reasonable and best of all, a true EXPERT. No job is too difficult for him. We are THRILLED.

I would think long and hard before ever using this business. The sales rep Wm. Cleveland Jones…read moreprovided a quote for one of our houses which was so bogus and out of line that it was totally ridiculous. These people swarmed on Louisa County after the earthquake attempting to take advantage of the older citizens with outrageous quotes for repairs and supposed images of broken chimneys not even belonging to that particular owner. Beware. Old Dominion Chimney Liners Wm. Cleveland Jones 835 DESERT Road Reva, Virginia 22735 877-887-4345

I can't recommend Mike and Sentinel Chimney highly enough. He came and cleaned out my chimney…read moreafter birds had built a nest and then made sure they couldn't get back in. He even sent me pictures when he was done. I'd recommend Sentinel to anyone.

From the owner: There are over 25,000 chimney fires a year in the U.S.that are resonsible for over 125 million…read moredollars in property damage. We believe that the more Chimneys, Wood-stoves and Fireplace's we clean and service, the safer our communities' residents and families will be.

I called Mr. Appliance for help with a Viking refrigerator that would not stop leaking. They were…read morethe ONLY company available to service my appliance in the area. And they were able to make me an appointment within 2 days!! First and foremost the fact that they don't try to rip you off with a service/diagnostic/travel fee is amazing. Their fee is $99 and if you have the item repaired by them they take that fee off your final cost of repair. I received excellent communication before they even began service. Larry, the owner, called the day before to verify details of the services needed and who would be coming. On the day of service I received a text with my service technicians name and info as well as a photo of him. The service techs Eric and Jared arrived on time, wore masks and booties as well as used rugs to keep the areas clean. They were very thorough with inspecting my appliance and making recommendations as well as researching options. I am very pleased with the service I have received so far and will not hesitate to use them in the future for my other appliances!

They were professional and efficient! I had them diagnose…read moreand replace my ancient electric stove. All in one day!