Matt came by on short notice and gave us piece of mind. He was professional, courteous, and answered all our questions. I would use DryTime Restoration again. read more

Deep knowledge, professional, courteous, on time and answered all my questions. Top notch team included Anthony, Valerie, Matt, Cole, Kitchy, Ricky and regional manager Patrick. read more

DryTime Restoration - Damage Restoration Near Me - Vancouver, Washington

Are you here because something just went wrong in your house, and you're kind of freaking out? Stop, and call these people. These are your people. Our toilet overflowed and left water in the ceiling. I called them and explained, and Ian worked it out so that he could come check it out the next day. I didn't know the first thing about what to do, how insurance works, needing to immediately mitigate, anything. Ian gave me the honest advice and I can tell you from the other side of mitigation--9 affected areas later--trusting him paid off. Start to finish, everyone we interacted with was down to earth and honest and just was on their shit. As someone who is cynical about business and insurance, these dudes were quite literally like my advocates with the whole process, insurance steps included. They made sure they were there bright and early when the insurance adjuster came.. all of it. I immediately trusted them for advice. At the end, Aris came along just to help us with the next steps of reconstruction--something DryTime doesn't even necessarily do themselves. He just wanted us to be set up for everything. Even the weekend people who came to check how the moisture was dissipating were awesome. Text me to let me know they locked up behind them when I had to leave before them. I'm not usually one to write reviews, but I can't say enough good things about the people that were all up in my business for days. I was really happy to have them on our side. Shouting out the people from DryTime who saved our butts in no particular order: Ian Jesse Markees Josh Ashton Corey Aris Mark Seriously, thanks guys. If you're currently needing some kind of water damage mitigation... CALL THEM. read more

DryTime Restoration was great to work with. We had a pinhole leak on our hot water line under our kitchen that saturated the insulation and wood in our crawlspace. As a new homeowner, I didn't know where to start but they helped throughout the whole process. They thoroughly answered any question I had from start to finish, communicated well, kept a clean site, and even put up a temporary 'zipper-wall' in the kitchen to keep dust out of the rest of the house. The estimator, Aris, was very helpful explaining the process, and most importantly, answering my home-insurance claim questions. With their help, I filed my claim and we had their crew out quickly to fix the issue and dry my basement to prevent damage/mold. The crew lead and workers that came to do the work were polite, professional, and friendly. Once all the heaters/fans/dehumidifiers were in place, they did a daily on-site visit to check equipment and take humidity measurements. They also took ample pictures as documentation for my home insurance claim. I'm glad I was able to connect with DryTime and take care of my home. The hardest part of this whole experience was working with my homeowners' insurance. The insurance company delayed and underpaid; but DryTime communicated with them and collaborated with me to advocate for more payment. This was a combination of DryTime conversing directly with my insurance and talking to me about the process so I was in the loop. Joe Burris at DryTime had several conversations with me well after their work was complete. He helped guide me on how to communicate with my policy holder and educate me on options. I felt they were on my team the whole time and I would definitely recommend them to anyone needing this type of work at their home! TLDR: They did great work, communicated well, and helped navigate my insurance claim. Highly recommend! read more

DryTime Restoration - zipper wall to section-off the kitchen and keep dust out of the rest of the home. - Damage Restoration Near Me - Vancouver, Washington

DryTime team was amazing. We had a spigot leak into our wall and behind bathroom shower. The restoration guys were prompt and professional. I would definitely recommend and would use them again! Thank you Patrick, Matt, Cole, Anthony, and Andrew! Keep up the good work. read more

In February of 2024, while I in the hospital, the pipes froze and cracked in my studio on my property. I was totally unaware until I came home and found a "we suspect a leak "notice on the front door from the water company. I went out and saw water running out of the building next to it, and when I walked in the internal pipes were gushing water from everywhere! I called the City to come shut it off, and they calculated it had been running for more than 2 weeks! Next the plumber, Oregon Plumbing my local and beloved plumber. He made an initial assessment and gave me the number to DryTime Restoration. I also called my insurance company. Drytime was very thorough and came many times with specialists to give a detailed cost analysis. The final inspection was also sent to my insurance company. They were professional, respectful, always on time, very kind and funny. I appreciate all those qualities in an emergency. I hope I never have to, but I would certainly turn to them again and recommend their company. Patricia C read more

We had a great experience working with Dry Time following water damage in our kitchen. Our project manager Ricky was with us throughout the mitigation, and was very professional and knowledgeable--I'd work with them again (but I hope I V don't need to!) read more

Matt, Justin, Danial, and Mark did an outstanding job restoring our laundry room after our washing machine leaked. They were very communicative, thorough in their work, and completed everything in a timely manner. They checked in every day to make sure the drying process was progressing properly, and they left the space clean and tidy each time. We couldn't be happier with the result. read more

I had a major leak in my main water line and the basement was flooded. When Dry Time came to do the cleanup and mitigation, they were professional all the way. The job was more thorough than I even dreamed would be necessary when the disaster struck. And every single worker who came to my house was courteous, communicative, and, I felt, trustworthy. It must be a really good company to work for because they all seemed so positive. Dry Time is definitely top of the line! read more

In April 2025, our 13-year-old was using the outside water spicket to wash our three labradors when we discovered a leak that had allowed water to seep into our walls, office area, and bedroom. It was overwhelming, but Dry Time Restoration came through for us right away. They responded quickly, assessed the damage thoroughly, and immediately got to work removing moisture and checking for any signs of mold. They carefully took out the walls that needed to go and did everything they could to keep our home livable while the work was being done. We are so thankful for their professionalism, communication, and the care they showed during a very stressful time. Highly recommend Dry Time Restoration! read more

Had a water heater leak in an encloses space which didn't get caught immediately. I called DryTime and they were on sight the next day and began they tear of affected areas and material and began the dry out. Part way through the process insurance denied the claim. Every call I made trying to address what to do was answered promptly and handled professionally. With the insurance denial I thought we were up the creek without a paddle. However, DryTime negotiated a very fair cost and payment plan, much to my relief. I highly recommend this company. read more

So thankful that a friend referred DryTime. I had a significant roof leak that created a number of mold spots. I had an amazing team that included Ian Wagner, Ricky Diaz, and Taylor (among others) come out and help mitigate the mold, manage the moisture throughout a roof replacement, verify full mitigation, and ensure I was fully informed on progress along the way. Great company and great service at a very reasonable price. read more

5 Stars Dry Time was great to work with--friendly, professional, and super respectful of my home. They took care not to track in dirt and made sure everything was clean. Good, honest workers. Highly recommend! read more

Crawl space remediation. Great job from start to finish. Received a quote quickly, scheduled and finished the job quickly, and the job came in on budget. Crawl space looks great. Great communication throughout the project. Shout out to Patrick. I wouldn't hesitate to call on DryTime again. read more

Patrick with dryTime came out the day we requested service and immediately tested for moisture. His communication was excellent, he was kind and he actually saved me money the competitor tried to charge me. will definitely call him first if we ever need to again! read more

I am redoing my initial review. Now that the contractor can start the rehab I am hearing/seeing how the test out was handled. Heating Duct damaged, and the vanity broken not reusable. And. Please get an estimate of the cost! The restoration is twice what it is costing to redo the whole bathroom, heating duct, insulation and vapor barrier. I know how unsettling it can be in the middle of a disaster. Again, get estimates! read more

We hired DryTime to remediate water intrusion in the front foyer of our house. After weeks of "work," we had to hire a second company to treat the mold that in our opinion DryTime should have been addressed in the first place. The mold caused me various health issues, including bloody noses, black under-eye circles, migraines, fatigue, and joint aches, all of which are associated with black mold. For that pleasure, DryTime charged us almost $12,000. We were shocked! When we contested the sky-high invoice because, among other things, it was our opinion that they did not complete the work and did not properly identify and treat mold, DryTime filed a claim of lien and sent a revised invoice with an ADDITIONAL $800 in charges related to the lien. Talk about customer service! I submitted a review online that detailed my experience. DryTime then contacted my attorney and threatened a lawsuit if I didn't remove the post. I feel like DryTime is trying to silence me and my concerns, bullying me from detailing my terrible experience with their company. Nevertheless, to avoid incurring significant legal fees fighting DryTime even further, I removed my original post, and have instead submitted this revised post to hopefully protect against a frivolous lawsuit. But I couldn't completely remove my post like DryTime demanded and threatened--people should know about this company. In conclusion, it is my sincere opinion that this company should not be in business. I would not recommend them to anyone in the community. Check out the other negative reviews online. They should be ashamed of themselves. Avoid at all costs. I see the owner replied with some wildly dishonest things himself. We DID have mold issues before he came over. But only after they opened the walls up did I become sick. They did NOT contain the area fully, in fact, they had to come over and fix containment. Additionally, our previous lawsuits were NOT dismissed "because they were determined to be frivolous." They were settled in favor of us. read more

I had a leak in my ceiling and Nate from DryTime was super helpful and able to manage so much of the logistics around the repair during a very difficult time when I could not be present for the restoration. This company is highly reliable, on top of their service and trustworthy. They addressed the mold, checked on their equipment and the repair regularly. Never did I have to follow up and ask them when they were going to show up. Nate was really helpful in explaining and documenting everything for insurance. I'm new to Portland and so grateful I found drytime when I noticed water damage. Thank you so much! read more

We had a roof leak that resulted in wet ceiling drywall and the start of mold growth in our attic. Dry Time assessed the situation and quoted us on recovery work. Once we got the roof repaired, Dry Time came back out to remove the damaged drywall and insulation, as well as spray and scrub the wood in the attic affected by mold. Valerie, Josh, and Brian H were all great taking care of the problem quickly and thoroughly. They put down floor protection, isolated the area of work, and got the entire removal and remediation done in one day. They left a dehumidifier running to make sure the attic space wood completely dried. This was a direct payment job, so they left the dehumidifier two days before checking and removing it. The remediation work was excellent, and I'm very pleased with it. We received the bill a few weeks later, and there were several problems with the final bill compared to the estimate. I understand that scope can changing in these situations, but this was more of an issue with inaccurate sizing of line items on the final bill. I called and talked to Justin in the billing department and we worked through the problems and finalized the bill at the quote plus the extra day of dehumidifier. read more

I have been coordinating with Andrew to get my house restored. It has been a process. However Andrew has been there to keep me in the loop and resolve any issues that have come up. I appreciate Andrew' knowledge and skills to keep project moving. Andrew has done a great job working with various contractors to get their portion of the work done. And to explain to me what is next . I found Andrew to be reliable and trustworthy. Thank you Andrew for your reassurance. read more

DryTime was fantastic to work with! They came right away, and every day after that to ensure my home was efficiently dried out after a pipe broke. The damage was extensive, and they did a great job at finding all areas of the home that were affected and communicating their recommendations to me at every turn. They had excellent communication, always giving me a heads up when they were on their way over and any updates after checking on my home. I felt that I was in good hands the entire time. Nate was my project manager, and he was awesome to work with! Great communication and everyone on his team was super nice and respectful. Thank you, DryTime!!! read more

Patrick at DryTime Restoration is great! very professional, helpful and knows his stuff. it's nice to have him in your corner when the unexpected happens. I would recommend him for any restoration that you need, and he can help file your insurance claim! Thank you Patrick. Terry Ryder read more

Ricky Diaz and the other DryTime members who assisted me and my family are sooo great! In an otherwise stressful situation, Ricky made sure to hold my hand throughout the entire process and was very thorough with his work. They are a family-friendly company and also very pet friendly! If you need mitigation done, I absolutely recommend DryTime! read more

very thorough and fast... in a difficult job. guys were Ricky and Markese who were polite and clear about what they were doing.

Nate and Matt did a great job. They thoroughly explained their process and answered all my questions. They were very efficient in their work. I highly recommend them should you have the misfortune to need their services. read more

Aris, Mark, Riley and everyone on the team for my project did a stellar job - polite, quick, clean and communicative. I highly recommend them to anyone who needs the service they offer! read more

Ricky and his crew were very professional and knowledgeable. They were also clean which I really appreciate. They also made sure to make our space as liveable as possible considering all the equipment that was in here. They were very clear with what path they were goofing to take as far as their procedure and they were also very clear on what the next steps would be. Dry time also made sure to send someone out every day, even the holiday, to do moisture checks. This ensured we didn't keep the equipment any longer than necessary. All in all great experience with this company. read more

DryTime Restoration - Floor Drying Set Up - Damage Restoration Near Me - Vancouver, Washington

DryTime Restoration is hands down the best! Patrick and Derek deserve all the praise for their outstanding work ethic and professionalism. They were prompt, thorough, and incredibly considerate throughout the process. I'm so grateful for their help and would 100% recommend DryTime Restoration to anyone in need. A huge thank you to Patrick and Derek for making a tough situation so much easier to handle! read more

Dry Time showed up quickly to help investigate how bad the water damage was using thermal imagers and water moisture meters. They were professional and worked well with me. This kind of service can cost quite a bit of money, but it could be crucial if you have major water damage. They documented everything and worked with my insurance. read more

Andrew and Richard came out and inspected the suspected areas. The damage was NOT attributed to any water leaks. They took photos to document their visit. Highly recommended for their prompt response and professionalism while in my home. read more

Drytime came in for our kitchen water damage. They were great all the way around. The damage was much larger than we thought. Nate did such a great job and pulled in other team members as needed. They stayed on until every thing was dried out and they hauled away all of the debris. They had all the tools they needed to test for water damage, moisture and finally the dryout. Nate and Adam and Aris were all very professional. They took the time to explain the process and how they would handle the clean up. I would use them again and would definetly recommend them to others. read more

I second Ya Dan C. I wish I had read Yelp reviews before I went with this company. If I could give them less than one star I would. My plumbing company is certainly also going to hear from me because of their recommendation I go with this company. My bathroom received water damage from a plumbing issue. Their representative walked me through the process of filing a claim with State Farm, and told me I would only be responsible for my deductible. The bathroom area they remediated is about 5 feet x 7 feet. They kept telling me the subflooring was not drying. They had multiple huge fans and heaters in this small bathroom and under the house, and called in a electrical company to power them, tore walls down to the studs, the floor down to the subfloor and destroyed the bottom cabinet removing it, along with the toilet. State Farm disputed many of the line items in their $17,000 bill. After 2 months they started sending me a bill with astronomical late fees and interest. I paid my deductible of $2011. They placed a lien against my home for an unpaid bill, even through they were still "negotiating" with State Farm. State Farm has refused to pay more than the $6100 they have so far so DryTime promptly sent me a bill for $9200 after receiving the final payment from the insurance company, including over $1200 in interest, $800+ in late fees (for 4.5 months,) and an $860 lien bill. I have sent DryTime 3 correspondences - postal mail, email, and their online form. They haven't had the decency to even acknowledge my correspondence much less respond. Apparently customers and customer service means nothing to them. I have been forced to obtain an attorney to protect myself from State Farm and DryTime predatory practices. I'm not sure who has been worse during this 5 month nightmare - State Farm or DryTime. I would strongly recommend against using either company. As a reference, the wonderful restoration company, Axis, worked with State Farm, and has done incredible speedy work rebuilding my bathroom. Their work is impeccable. And they did it for less than half of what DryTime charged for tearing it apart. read more

DryTime is an outstanding company to work with. Patrick Brown and his team were amazing, taking care of all the details to get our home repaired after a water heater leak. They worked directly with our insurance company providing all the details, photos, and estimates. They answered all of our questions, had great communication, and coordinated all of the clean up, mold removal and mitigation, drying, and repairs. Honestly, I hardly had to do a thing. They really took the stress out of the entire situation. We highly recommend DryTime. read more

The project was efficiently organized. All workers were pleasant and as helpful as possible.

First the Good: The technicians were prompt, friendly and seemed to know what they were doing. The water damage mitigation went as well as it could have. Things got weird in the billing process. DryTime suggested that I sign an agreement allowing them to bill the insurance company directly. This seemed like a good idea at the time. DryTime sent the invoice on April 12 to my Amica claims adjuster and CC'd me. My first clue that things were about to take a strange turn was that DryTime's invoice was marked 'confidential'. I had never seen this before but they were supposed to be dealing directly with Amica so I didn't pay much attention. On May 17, I was CC'd on another email from DryTime asking for payment. Upon further investigation, I noticed that DryTime had the wrong email address for my Amica adjuster so I sent them the correct one. Amica responded to DryTime with questions and concerns that the adjuster had with their invoice, CCing me. DryTime's response seemed very confrontational. They attacked the credentials of the auditor and refusing to answer those questions. They threatened legal action for breach of confidentiality because the auditor was a third party (even though Amica never agreed to confidentiality) On June 9, I got a call from DryTime telling me to pressure Amica to pay the invoice by June 13 or they will put a lien on my house. On June 10, I got an email from them saying they require payment by the end of the day. Amica still did not have the information they required so they would not pay the claim yet. This resulted in DryTime submitting the lien. In my opinion the lien was just a bullying tactic. Like there were trying to force payment without the adjuster's process. Amica had already expressed in writing that this was a covered claim. There was never any question about whether or not they would pay the bill. Now there is a lien in the public record for my home. Even though it is paid and released, I will have to explain it when I sell this house. I'm furious about this. I feel like I made two mistakes: forgetting to demand a lien waiver and choosing DryTime. I watched a similar process play out on the builld-back side of the project. My contractor submitted an estimate to Amica, Amica responded with questions and disputed a couple of things. My contractor explained why those things were necessary and answered the questions and Amica fully funded the project. It was all pretty straightforward and professional. So I don't think Amica was the problem here. If you do decide to use DryTime, reject the confidentiality nonsense in writing and demand a lien waiver in advance. If I ever have another leak, I'm not sure who I will call but I know who I will not call. read more

Dry Time is a scam operation. My experience with the owner Ben, who as others have said is a relentless bully (who curates his Yelp and Google reviews, by the way- more on that later), came when we were shocked by the bill we received. We had a leak in the ceiling over the weekend, and could not reach an adjuster. Dry Time comes out at all hours, which is great until you realize they are going to prey on your vulnerability. in our case, they set up a small dehumidifier, quoted me a reasonable quote for the rental, and said they'd come back on Monday. when the insurance adjuster reached out and I told him we hired Dry Time, he asked if I'd hired them before. I said no, and he said you're about to receive an extremely high bill, much higher than insurance will cover for reasonable costs. Lo and behold, that reasonable rate I was quoted by Adam was about 3x as much. additionally, Dry Time m makes you sign a contract which obligates you to pay in full within a very short time or you will be sent to collections. Because the adjuster knew we didn't have any options, he agreed to pay Dry Time minus a few hundred dollars, much more than they ordinarily would have paid. We fired Dry Time right away and braced ourselves for the bill. The insurance sent over their network contractor, they brought several gigantic dehumidifiers and fans, and set them up on two house levels. Dry Time set up one tiny unit, inadequate to dry the moisture, and charged a premium. I contacted Ben to discuss this and this is when Ben's true nature came out. He is bullying and vindictive, and not operating in good faith. I asked for him to accept the insurance payment without charging us excess... and then his tone changed. Suddenly he was reasonable. Ben says if we signed something which says we'd agree never to leave a bad review, he would waive the fee. I wonder how many times he has done this with other customers? This business is bad news all around. stay away. You have been warned. read more

Due to a faulty HVAC, I've had 3 leaks in my house since i moved in 3 years ago. Twice I used ServePro. Once I used Drytime. Drytime charged me so much money my insurance company had to bring in mediation. They also never sent me a bill, so when the payment was lost, I had no idea they hadn't received it, and I was sent to collections where I received nearly 4k in fees. Mind you, my insurance was paying, so all I had to know was that they hadn't received it and it could have been resolved. Servepro, on the other hand, sent their bills prompty and charged under 2k for each instance. Drytime is shady. Do yourself a favor and hire someone else. read more

Nate and Aris from dry time were so helpful! They got the job done very fast and genuinely cared about doing a great job. I highly recommend this company if you are unlucky enough to need to use a dry service. They made it feel like less of a burden and have been really helpful with the insurance claim too! read more

Beware, DryTime Restoration has a "F" rating with the BBB and they are NOT accredited. DryTime was called to dry out my 35 sq ft bathroom after a 2 day water leak. DryTime was referred by My Plumber Now stating they were a great business. I signed some contracts with DryTime to allow them to start the work. DryTime NEVER gave me an estimate of how much the job would cost. I was assured my insurance company would pay all the charges, they did not. DryTime charged $10,042.90 for this very small job and my insurance company was only willing to pay $6,038.09. I knew it was a just a matter of time before they came after me for the balance. Dry Time's own paperwork states, "Have a written contract with your contractor. A written contract is required for projects greater than $2000.00. An original contractor that fails to provide a written contract as required by law, may not place a construction lien against the owner's property." By not providing an estimate, DryTime is in breach of their own contract. DryTime should not have charged over the $2,000.00 because NO estimate was provided. Because NO estimate was provided, DryTime felt they could charge what ever they wanted to. However, NO estimate...NO legal contract! DryTime lures the homeowner into believing there is a legal contract, places an illegal lien on their home to get the homeowner to pay the balance. DryTime is a predatory business and should be avoided. I have also filed a complaint with the BBB and will be filing a complaint with the CCB. read more

Ricky was extremely professional, hard working, and was a great communicator for the entire time we worked with him. Taylor also did a great job helping him one day. Thank you for the great service and professionalism. read more