Enrique left his family dinner to be at our home hours after we discovered a pipe had burst - and…read moreassess significant water damage. He is kind, understanding thorough and extremely knowledgeable - highly recommend!

Enrique and Taylor have been very helpful with my bathroom leak situation, working with the…read moreinsurance company and myself. Taylor is my main point of contact and is always polite, professional and considerate of my home environment, keeping things tidy and organized and of my concerns with the process. He routinely checks with me if I have any questions or concerns, is respectful of my time, he is punctual and readily available. He maintained good and open communication continually. The other workers, Rusveld and Abraham have also been very polite and conscientious as they demo'd my bathroom and then prepped for the reconstruction phase as was Dalton when he came to take moisture level readings one day. I have been very pleased with Ethos, and I definitely would call them back for future issues.

Don't bother. One of…read morethe worst businesses I've ever had to communicate with... The man who came out to look at our property was very kind and professional however, everything after that was TERRIBLE. The estimate he gave was off by ALOT and whoever they have running reception is unprofessional. We had 3 separate conversation about when I would receive my estimate and each time she said shed call back in 30 minutes...Each time it took 2-3 days and I had to call them back, EVERYTIME. Their was no respect of timeliness or good customer service... Would not recommend

This company and their crew is amazing. They were able to fix two different shower problems in an…read moreefficient, reliable and courteous manner. Communication was great from scheduling to contracting. Fair pricing for entire job. Recommend highly. This is my go-to from now on for plumbing/painting needs. Five stars!!

We were highly impressed with the work USA Restoration did with our home being restored after…read moreflooding in our house. Each crew for each phase of the project did an amazing job on restoring our home. Ion and Arthur did the finish work and were meticulous in their work. David ran the project and steered us through the insurance process and scheduling of the work. We highly recommend USA Restoration for you restoration needs, if we could give 6 stars we would. Bruce and Linda Ryderwood WA

Our special needs son decided to turn on our bidet in the bathroom on Easter morning. We got an…read moreEaster surprise of a flooded master bathroom right smack in the middle of the holiday. We called USA Water Restoration and Elijah's team took over. They were there starting to dry out the "dirty water" and put everything in motion to get our insurance involved. They guided us with perfection as we were able to navigate that crazy process with almost no hiccups. So many of my friends have had multiple insurance problems in these circumstances. The end product was amazing. We went from an outdated bathroom to this- it's like living in a spa now! 5 stars recommendation with zero zero reservations. You'll feel like your brother has moved in to take over and help.

Mitigation of a roof leak after rain/wind storm…read more I woke up the day before my flight to visit family for the holidays and found a puddle on my living room floor. It turned out to be a leak that soaked two walls, and I had to find help fast. Oregon Restoration replied to me immediately while other companies took hours to respond. Their friendly office staff calmly walked me through what to expect in the process and sent help that day. Danny arrived right on time and was friendly, professional, and thorough. He let me look at his instruments as he assessed the extent of the damage, shared pictures with me, explained what they would do and helped me understand next steps. After that as I was traveling, he kept in contact with me to make sure I knew what was happening at home. He also worked with my roommates to help them understand what was happening and arrange work visits. Every person on his team was respectful and helpful, and they checked the progress of the drying process regularly. Danny worked with my insurance adjuster to make sure everything went forward smoothly. I found the team helpful, responsive, and diligent, and I've contracted with Oregon Restoration for the repair portion of this journey as well. Thanks so much Danny! This would have been a nightmare without you.

When the significant leak from my dishwasher was discovered, I researched restoration companies,…read moreand (thanks to Yelp) found Oregon Restoration. The staff at the company, from estimation of damage services (Matt) to project managment (Danny and Meghan) was excellent. Each stage was explained, questions answered, options laid out, and actions scheduled. Company representatives negotiated well with my insurance company. And the "back office' staff were most heklpful in setting up payment services. Although (as so often with reconstruction) more problems due to leakage were discovered as the project progressed, leading to a longer project time than expected, I always felt I was in good hands. No detail was too small to be addressed, and "doing the job right" was al ways a high priority. My kitchen has been more than restored: it has been improved, and the results are beautiful. I am very pleased with my eperience with Oreogn Restoration, and would choose them again.

We bought a house but the crawlspace was all sorts of messy. We needed a whole new vapor barrier,…read moreinsulation on all our pipes, one of the ducts was crushed, rodent poop everywhere... New Leaf completed a thorough inspection (they were actually sent by the seller), provided a fair bid, and were gracious enough to offer a payment plan. When they came to do the work over the course of three days, they were hard working and cleaned up after themselves. One of my favorite things, though, was overhearing someone telling the group these encouraging things like "diamonds are made from pressure!" Just thought that a company that supported their people was a company everyone should support. Our HVAC contractor was also super impressed with them! Would 1000% hire again. I swear our house immediately got warmer because of the insulation!

Nate came out and gave a very fair bid the day after I reached out . I was a bit finicky in my…read morerequest and they accommodated me very well. They were able to come out the very next week and made quick work of the crawlspace insulation. They were even able to get areas I didn't know existed. Overall, the office communication, speed of delivery, pricing, and customer service was A1. Will be using them from now on.

We had a water leak in the subfloor of our kitchen which resulted in us needing a restoration…read morecompany. Kyle and his team were professional, friendly and efficient with their service. But who really shines is Sierra in accounting. She went the extra mile trying to negotiate with our insurance company. She was patient and resilient and a pleasure to work with. We really appreciate all the hard work that this company did not only to help us resolve the issue in our home but also with negotiating with our insurance company to make sure that they got paid.

I had the pleasure of having Alex Pierce and John do some crawl space work. Highly recommend!read more

I had a dishwasher leak. I was very unsure about the steps to getting everything put back the way…read moreit was prior. Christian and Elmer came over and explained what was going to happen. They gave me their phone numbers and always responded when I contacted them with questions. They were patient with me and were very pleasant to work with. I would recommend them to anyone needing reconstruction done.

We will be using this company for sure. Danny was very knowledgeable about services and products…read moreand was very kind in the way he spoke.