Vital Restoration responds quickly, provides quality work, and keeps you informed throughout the…read moreentire project. I highly recommend them when you're facing a difficult situation and need someone you can trust.

From the owner: Family Business Local Owed. *Water Damage…read more*Fire/Smoke *Mold damage *Carpet cleaning *Building back reconstruction We service the Portland Metro area and SW Washington. Vital Restoration Portland will focus on multi-family, residential, and commercial. The owner and tech are certified by IICRC using the S500 standards.

I contacted them twice and requested a call back. They didn't respond.I am very disappointed…read morebecause I wanted to get an estimate from them for mold removal.

I contacted the company for information about mold removal and testing. Ben was very knowledgeable…read moreand patiently addressed all my questions. It's great to speak with someone so experienced.

They did such an amazing job. Sherri was the absolute kindest person literally an angel from above…read moreshe got rid of so much clutter and even cleaned and worked with me on pricing and did an entire apartment of mess that was left unattended for years and turned it into a spotless amazing place for me to leave behind and remove the horrific chapter from my life. She had a helper named courtland and they both did so much work in just two days, I couldn't believe my eyes. I cannot recommend them enough for any type of service you need that they offer they are professional, kind, caring, attentive, efficient and quick as well as cost efficient and really do care about each client. Thank you Sherri and Courtland so much for being so wonderful. I will never forget this experience and am forever grateful to you.

From the owner: Minimizing the damage to your home when water damage strikes requires quick thinking and fast…read morereaction to call in the experts. Time is of the essence when it comes to flooding and water damage, and we at Spaulding Decon act fast. Whether your plumbing fails or storm flooding occurs, we react fast (under two hour response time) and provide top-notch water damage restoration in Portland, Oregon. Click here to learn how our team can restore your water damaged property.

I called because I thought I'd found dead bed bugs (gasp). Turns out they were dead carpet bugs…read more Instead of charging me to come do an evaluation and/or cleaning, they sent me a photo of carpet bugs which I confirmed was what I'd found. No unnecessary cleaning to make an extra buck. I appreciate this immensely. Thank you very much!!

I have worked with Pure Environmental for about 4+years. I have been very pleased with the response…read moretime, reliability and honesty. They have over the top communication and I always feel confident with their work and follow up. Not only is the service great but Andy has always been there to talk through my concerns and give advise. It is a breath of fresh air to work with a genuinely trustworthy company with quality results. I highly recommend.

I changed my review of Robinsons to a positive as they have resolved the issues we had. Once I was…read moreable to deal with a different manager they quickly addressed the issues I have and I would now use them again. They also were the only company that came out at midnight in a weekend to help us and that was awesome service.

Trying to get $17000 for pulling a 48x56 inchpiece of particle board out of our bathroom..did not…read morefix problem. They started without insurance clearance..then started demanding money after we told ALL of them not to proceed because we had no money..we are trying to save our home with a reverse mortgage that has now stopped..I believe this is delinerate.we can no longer pay our bills on our social security.seniors stay away from these guys..

We had USA Restoration come through after a bathtub water leak and wow, they were amazing! The team…read moreas a whole really alleviated the stress that comes from working with home insurance and now our house is back together again. Ion and Albert were incredible with our bathroom tile and meticulous with the design we requested. Arthur is a talented painter and really thoughtful with making sure clients love the outcome.

Our special needs son decided to turn on our bidet in the bathroom on Easter morning. We got an…read moreEaster surprise of a flooded master bathroom right smack in the middle of the holiday. We called USA Water Restoration and Elijah's team took over. They were there starting to dry out the "dirty water" and put everything in motion to get our insurance involved. They guided us with perfection as we were able to navigate that crazy process with almost no hiccups. So many of my friends have had multiple insurance problems in these circumstances. The end product was amazing. We went from an outdated bathroom to this- it's like living in a spa now! 5 stars recommendation with zero zero reservations. You'll feel like your brother has moved in to take over and help.

Ahmed and his crew helped us clean up and repair after our water heater quietly died. His work…read morecrews were professional and competent, and Ahmed helped us navigate our homeowner's insurance in order to get the best possible outcome. Each step of the process was clearly outlined, and all questions I had were answered. Now that we have our home back, and we are living with the results of their work, I would not hesitate to recommend Ahmed and his crew.

What a nightmare. In buying a home, the inspection revealed high radon levels. A radon mitigation…read moresystem was written into the offer, with the seller covering the cost. I don't know who recommended Alpha, but I sure wish that they hadn't. The installer came out, saying there was only one place the system could go, which was outside a bedroom. He installed without hooking up the electrical, which has said he wasn't qualified to do. That meant that we had to engage an electrician, the charge falling to us, something that the sales offer didn't cover, an unexpected extra expense. When the system was switched on, the noise was excessive. Not just noise, but the vibration in the house. It was kind of like trying to sleep in the same room with a really bad 1970s refrigerator about to die. The only person from Alpha who came back to check on the system was the radon level test person, who said that he knew nothing about dealing with noise issue. I spoke with Arial on the phone, whose only response was: the fan is the quietest in the industry and, the system was installed in the only place possible on the house. When I expressed my dissatisfaction, he said he would look into it and call back. He never did. Doing my own online exploration, I found that possibilities include a defective fan motor, changing where the system was strapped to the house, adding padding between the strapping and the house, and/or adding sound dampening inside the system. None of these options were even suggested by Alpha. Service after the sale from Alpha was abysmal. I feel like they took the money and ran.

They didn't take care in keeping our home safe…read more Id give Mathew, a 5 day one. He was first on The scene at accident. It's a bad situation when he showed up. I was crying. He was understanding Curtis and Jesse a 4 point for being helpful, during packout. They were genuinely nice but the people in charge of the project and estimates a 2 or 3. I felt left out of the loop. Jared doesn't provide clearly written documentation or accurate and clearly understandable estimate by insurance. By not completing the board up, we lost over $7500 in contents stolen out of our home. Burglars broke in. Doors and windows not secured by boards were the source of entry. I'll have to file a claim to repair or replace two windows and a garage door break ins. The lack of communication in storage fees is a big issue, a hostage situation. Make sure you get an estimate of cost of storage as that will be a surprise. They are paid over $80 per hour to packout personal belongings and document what they boxed up and stored with IDENTIFIABLE photos of each item, they failed to accomplish this. They did not fulfill their obligation to accurately document ALL items with photos what we own. Not a big box or a pile of stuff that you don't know what you're looking at! Thing's became mysteriously missing. The first thing that happened was I asked them not to break my grandmother's vase which they did. They also threw a very important antique table out on The lawn without regard and took it. I think overall, the emergency services were helpful to a degree but we didn't call them (when the truck hit our cars, that hit my car, that went into the kitchen and basement),;they just showed up and took over. I think they've been called ambulance chaser's. I'm sympathetic to their employees because some people that' work there were very kind to me in a horrible situation. At the scene, Mathew was a blessing. And packout, Curtis and Jesse were great. But some of the others not as much. They can do much better with honest communication. And provide 100% transparency as there should not be anything to hide.

If you see these people at your job, I suggest you kick them off your property as fast as possible…read moreunless you want to be over charged for a crappy job! I cannot say enough bad things about this company. We had a tree fall thru our house 2/2025. My husband was impressed because they were the first ones on site. After we hired them, the lies started and I think we talked to the job super, maybe 3 time during the whole job. We NEVER had a completion date and ended up just moving back in and James, the job super, started lying to us before we even got the permits. They screwed up the carpet; we were in the house 4.5 months before we got it fixed. The drywall repairs were awful. They overcut the hole for a wall heater. The painting looks like it was done by a 5-year-old. They painted the trim and base and tried to use paint thinner to clean it (and that takes all the lacquer off the trim). The lines where the ceiling was cut into the walls are terrible! And, it's not going to be fixed since my husband decided to pay them their last payment. The contract says they'll return the painting to the previous condition, definitely wasn't done, but they still charged us for it. So, I have to live with an absolute crappy paint job that I can't stand. We decided to redo our bathroom; we wanted them to replace the underlayment. It took maybe 3 sheets of underlayment and charged us $1,600.00. When we moved back in, they unpacked nothing (all the boxes were piled in the living room and bedrooms, not sorted), and cleaned nothing, we had paint, plaster and dust all over the windows, in the bathtub and everywhere else, but still tried to charge us $10,232.81 for "content mitigation". Do not trust anything they tell you! A word of warning! I have lots of pictures to back up my claims. K. Hart

Incredibly rude female customer service representative. Told me they don't service attics or…read morecrawlspaces in terms of rodent droppings cleanup services and referred me to a different business all together. If you don't do attics or crawl spaces, fine but that was the rudest interaction that I've ever had with someone who represents a business. I appreciate the rec to go somewhere else but your calls need to be monitored for quality assurance.

Very knowledgeable and professional. I appreciated their support making decisions about what I…read morecould salvage and what needed to be dumped after a long term rodent infestation. They even found the spot where the rodents were likely coming in and taught me to use steel wool as a temporary barrier until I can do something permanent.