Outstanding service! The office staff were professional and friendly, both on the phone and in…read moreperson. The owner (Yoni) has impressive experience, he explained every option clearly, and I could see how much honesty and genuine customer care matter to him and the team. I'm very happy with the experience and definitely recommend them.

1) Need: We had a small leak in our laundry room - hard to find - as we live in a condo on the 3rd…read morefloor & there's a laundry room on the top floor above us = no leak there. 2) Solution: Quickly, when the need was above our laundry room ceiling, they tore out the ceiling, found the link & had a professional plumber come & replace the leaky pipe. Then, the ceiling was replaced, taped, textured (waited a day to dry) & painted. They were careful to match the same color of paint & returned the stacked washer & dryer - as quickly as possible. 3) Review: 100% recommend them because (it took 7 days): Excellent & Speedy, Professional work + Great communication, teamwork & personal care. Rick & Carol S.

Enrique left his family dinner to be at our home hours after we discovered a pipe had burst - and…read moreassess significant water damage. He is kind, understanding thorough and extremely knowledgeable - highly recommend!

Enrique and Taylor have been very helpful with my bathroom leak situation, working with the…read moreinsurance company and myself. Taylor is my main point of contact and is always polite, professional and considerate of my home environment, keeping things tidy and organized and of my concerns with the process. He routinely checks with me if I have any questions or concerns, is respectful of my time, he is punctual and readily available. He maintained good and open communication continually. The other workers, Rusveld and Abraham have also been very polite and conscientious as they demo'd my bathroom and then prepped for the reconstruction phase as was Dalton when he came to take moisture level readings one day. I have been very pleased with Ethos, and I definitely would call them back for future issues.

Very unprofessional Employees , with no experience. very rude, Need to have more experience with…read morehousing laws .

Don't bother. One of…read morethe worst businesses I've ever had to communicate with... The man who came out to look at our property was very kind and professional however, everything after that was TERRIBLE. The estimate he gave was off by ALOT and whoever they have running reception is unprofessional. We had 3 separate conversation about when I would receive my estimate and each time she said shed call back in 30 minutes...Each time it took 2-3 days and I had to call them back, EVERYTIME. Their was no respect of timeliness or good customer service... Would not recommend

We had USA Restoration come through after a bathtub water leak and wow, they were amazing! The team…read moreas a whole really alleviated the stress that comes from working with home insurance and now our house is back together again. Ion and Albert were incredible with our bathroom tile and meticulous with the design we requested. Arthur is a talented painter and really thoughtful with making sure clients love the outcome.

Our special needs son decided to turn on our bidet in the bathroom on Easter morning. We got an…read moreEaster surprise of a flooded master bathroom right smack in the middle of the holiday. We called USA Water Restoration and Elijah's team took over. They were there starting to dry out the "dirty water" and put everything in motion to get our insurance involved. They guided us with perfection as we were able to navigate that crazy process with almost no hiccups. So many of my friends have had multiple insurance problems in these circumstances. The end product was amazing. We went from an outdated bathroom to this- it's like living in a spa now! 5 stars recommendation with zero zero reservations. You'll feel like your brother has moved in to take over and help.

Riley Reed from Oregon Restoration oversaw repairs to our townhouse following flooding from a…read morebroken dishwasher. He did a great job and the townhouse looks better than ever.

Riley has been very professional. HIs communication is outstanding. He listens, gets results and…read moreis a caring person. Oregon Restoration initially handled the mitigation and communicated directly with insurance. Now Riley is managing the repair process.

We bought a house but the crawlspace was all sorts of messy. We needed a whole new vapor barrier,…read moreinsulation on all our pipes, one of the ducts was crushed, rodent poop everywhere... New Leaf completed a thorough inspection (they were actually sent by the seller), provided a fair bid, and were gracious enough to offer a payment plan. When they came to do the work over the course of three days, they were hard working and cleaned up after themselves. One of my favorite things, though, was overhearing someone telling the group these encouraging things like "diamonds are made from pressure!" Just thought that a company that supported their people was a company everyone should support. Our HVAC contractor was also super impressed with them! Would 1000% hire again. I swear our house immediately got warmer because of the insulation!

I've used them alot and they come out quick, prices seem fair and they do offer many different…read moreservices!

I changed my review of Robinsons to a positive as they have resolved the issues we had. Once I was…read moreable to deal with a different manager they quickly addressed the issues I have and I would now use them again. They also were the only company that came out at midnight in a weekend to help us and that was awesome service.

Trying to get $17000 for pulling a 48x56 inchpiece of particle board out of our bathroom..did not…read morefix problem. They started without insurance clearance..then started demanding money after we told ALL of them not to proceed because we had no money..we are trying to save our home with a reverse mortgage that has now stopped..I believe this is delinerate.we can no longer pay our bills on our social security.seniors stay away from these guys..

Jayson and his crews were awesome. He works really fast from the moment we mentioned the problem,…read moreand was able to mitigate the problems in our flooded floor and crawlspace. His crews are also excellent and we feel we are taken care. I should also say, he looks like Jason Sudeikis appearance and personality wise in a way that he is funny and easy to work with/talk to. So, if you want a top-notch guy who happens to look like a celebrity remediate your water issue, I would definitely call SERVPRO of Cedar Mill.

I had a dishwasher leak. I was very unsure about the steps to getting everything put back the way…read moreit was prior. Christian and Elmer came over and explained what was going to happen. They gave me their phone numbers and always responded when I contacted them with questions. They were patient with me and were very pleasant to work with. I would recommend them to anyone needing reconstruction done.

I really wanted to like Ryan…read more But I hired him for level 5 drywall in our basement over freshly hung, untextured sheetrock, and he was just not able to do it. The photos speak for themselves. Our painters said it was "the worst drywall job they had every seen" After giving Ryan this feedback and showing him photos of the work quality, he said: "Woah, I definitely messed up here. I was off my game... Rory, I got you, I truly apologize ... I skimmed a ceiling about the same size yesterday ... it came out pristine. I want to leave you with the same experience." That was on October 3rd. Since then, I made about a dozen attempts to context him over the course of several months - he went completely radio silent and just ghosted us. That's what I get for paying him before auditing the work quality I suppose. We gave him 10 weeks to honor his own word and provide the quality of work we paid for, but he never did. What's more, he wasn't respectful of our home while doing the work. He didn't put up plastic before sanding or use proper equipment to mitigate dust, and as a result every surface in the main level of our house was coated with about a centimeter of dust, and it took us 3 hours on a Sunday to clean it up. We delivered that feedback and asked him to put up plastic. He did not, and coated our house in dust a second time. He also didn't clean the job site at all, leaving dust and dried mud all over the floor. Overall it was 8+ hours of work just to clean up after him. Not a professional. He also would work from about noon til about 8pm or 9pm, which is part of the reason I failed to audit the quality of the work on his last day before paying him. Ryan is absolutely not worth the $95/hr he charges. Ultimately, we had to pay someone else to finish the job, and it ended up costing twice as much because the whole space had to be redone to achieve the L5 finish we have everywhere else in the house.

I hired this company to do a level five (a.k.a. perfectly smooth) skim over a ceiling with some…read morelight orange peel texture. The owner was super nice, very courteous and polite, respectful of my home, but did not do good work unfortunately. I really wanted to like this business because of how congenial the owner was, but the work just was not good. At first glance after he was done things looked good. He used a nice primer to finish the drywall and cleaned up after himself. However, when I started painting, I noticed holes in the drywall, scratches, and chunks of drywall that I needed to scratch off. I needed to fix all of these things before I continued painting. It ended up being very time-consuming, and as I was caulking the corners of the room this morning, noticed even more flaws in the drywall. The more I look the more problems there are. I'm guessing he didn't put a bright light on the drywall before finishing up. I spent close to $1500 on this job and I'm now spending a bunch of my time to fix it. Disappointing.