I've never had bad customer service here and I come to this smoke shop quite often. Their prices…read moreare reasonable as well, compared to other smoke shops in the area

Tommy is the best, I've been dealing with Tommy for years and no disappointments whatsoever,…read morehonest, full of integrity and the team player. Thanks for everything Tommy I really do appreciate it.

This shop is the best! Best prices I've found, that is why…read moreI drive out of my way to come here. Other shops I've went to always have a different price, which is weird, this shop is always consistent and cheaper than other places.

We have been going to the smoke shop for 20 years. The owner of it is a great person we always get…read morea good deal

The cashier will act as if he can't hear you or doesn't know where his own products are when asked…read more Also watch that register and receipt, what ever amount you ask for he will try to add an extra one then act as if he made a mistake when you call him out on it.

This is a nice little smoke shop. It's in a strip mall like a lot of them…read more They have a huge selection! I was there to get a new Vape, and the lady working was very helpful, explain to me the features of what I was looking at and what kind of juice I would need. They have all kinds of other things as well. If you're in the neighborhood, and you find yourself in need of vapor tobacco products or other smoking accessories, this is a great place to go.

The Staff is super nice, it has a great selection, and fair prices. Would totally recommend.read more

Great customer service, Christina showed me amazing products…read moreand I learned so much!! anybody looking for help with smoke materials from the smoke shop this is the place to come. Found my new smoke shop here on Eastern Avenue & wigwam across the street from the dollar tree next to The Dispensary. You get your 10% off on your purchase when you show same-day receipt from any dispensary.

Whoever owns this place has THE WORST TIME MANAGEMENT!!!! Idk how many times I've come during…read morebusiness hours for no one to be there ! Down the street is a way better smoke shop that's cheaper and open when they say they are AVOID THIS PLACE!!!!

The family is always sweet and knowledgeable. Have a wide variety of products for nicotine and…read moregreat prices on glassware.

I was with my friend when she went back to this smoke shop to exchange a vape that completely…read morestopped working after just two days. When she explained the issue, the guy behind the counter--who we later found out is the owner--immediately got defensive, basically called her a liar, and acted like she didn't buy it from them. She calmly described exactly who helped her and where she got it from, and only then did he acknowledge it. Instead of offering any real help, he tried to upsell her a vape that cost double what she originally paid, without even considering an exchange or discount. She never asked for anything free--just a fair solution. Then out of nowhere, he raised his voice and called her a bitch. Totally uncalled for. We're honestly confused by the positive reviews unless they're about the guy who helped her the first time--he was kind and respectful. But the owner? Completely unprofessional. Based on what I witnessed, he doesn't deserve anyone's business.

I went into this smoke shop three days ago and bought a $15 vape battery. The first guy who helped…read moreme was cool and friendly, but unfortunately, the product he sold me turned out to be defective--it stopped holding a charge within 24 hours. No big deal, I thought. Based on my experience with other smoke shops, most places will help you out if you bring something back that doesn't work, especially if you're willing to pay the difference for an upgrade. I went back in hoping for that kind of customer service. Instead, I got treated like a liar and disrespected beyond belief. First, the guy behind the counter tried to claim they didn't even sell the battery I had--something I literally bought there three days prior. I pointed out the exact case it came from, and only then did he acknowledge it. I offered to pay the difference for a better one, but he insisted I pay full price even after admitting the one he sold me was broken. When I politely asked why I'd be paying full price for something to replace a defective item from his shop, he snapped and told me "that's not how smoke shops work"--which is not true at all in my experience. I've never had a problem like this at any other shop. Eventually, I was able to get a slightly better battery at half-price, but only after unnecessary back-and-forth. Then it got really unprofessional: when I said he could keep the broken vape battery instead of reselling it to someone else, he sarcastically said, "Send your friends in, I'll sell it to them," and then--unprovoked--told me to get the f*** out and called me a "b****." He even yelled at his dog aggressively during the encounter. The whole experience was disturbing and completely inappropriate. Bottom line: This place sells defective products, refuses to stand by what they sell, and the person running it is hostile, unprofessional, and rude. Save yourself the trouble and shop somewhere else. There are plenty of smoke shops in town that actually value their customers--this is NOT one of them.

Horrible experience from start to finish. The guy behind…read morethe counter was rude and sarcastic the entire time while I was making my vape purchase like I was inconveniencing him by being there. As I was leaving, he actually started cursing at me under his breath completely unprofessional and unacceptable. To make it worse, when I got home and opened the vape it didn't even work. Between the terrible customer service and the low quality products they sell this place is a joke! Save yourself the headache and go somewhere else!

Store owner was very dismissive and rude definitely not a stow I want to be visiting if that's how…read morehe treats people who walk in.

Advertised to close at 7, doors locked at 6:35 on a Friday... how do you afford to stay openread more

They are very friendly and make sure to keep the product I like in stock. I highly recommend Royalread more