This employee picks out the vapes we chose, puts them on the counter. Asks card or cash... then says wifi is down cant use card..., ok why not say that when we walked in... told him he could use my hotspot.... He said he didn't have a user name and password to the pos.... Worst smoke shop ever read more

Went in last night at 10:58 and the workers had no customer service and just rude aggressively counting and handing me my money & juice and jus ignoring and not responding when being talk to. I understand your trying to go home and it one minute from closing but it not like the job is hard . Morning time workers always good customer service n interractions . read more

I've never had issues going to this store until today. All other employees are great except for the one who literally tried to pick a fight with me for no reason. I hope someone can go back and look at the camera. The date is 10/22/2025 around 3:30pm. He wouldn't give me his name(kinda heavy set Hispanic dude)and started cussing and screaming at me. This guy had no respect and even worse customer service. read more

Grape juice spray product spray customer service I would recommend this to anyone thanks for keeping everything in stock for us customers.

All these companies (geek in particular) have bad to horrible customer service and it's impossible to deal with them as a small consumer. These guys take that out of the equation by being the customer service for the consumer. read more

The day time crew is much better than the pm crew, The past couple times I've tried to go at @ 9pm there's 3 people chilling inside the lobby but they say there closed. Service at nights sucks read more

Awesome service selection and value . Everyone in there is so helpful . They are very fast and are very knowledgeable

says they open at 9. here I am at 10:30 and they're closed still. Not sure if the hours are updated in person but they're not online. Super annoying read more

They always take care of me with any question I have Coolest people I've met in a vape shop best in town price wise and environment! They have a wide variety of selections read more

They have an employee or owner that works the counter that has a horrible personality and will treat you like trash. Have gone there three times luckily they only got 30 dollars of my money. You have been warned! read more

Excellent service. Great perks. Wide selection. Fair prices and good value. This is my go-to vape shop now!

Came and checked out this spot for their opening and this shop is awesome. It's in a great location in GVR and next to a cannabis shop (perfect locations for correlating businesses). The shop was super clean, the counter tops are awesome and they have massive display cases full of different products. The staff is super knowledgeable and even helped me pick out a new set up. I got organix honey dew which is bomb since it has that hint of menthol. They are the best priced vape shop in LV. They also treat the locals good, which is consistent with their other locations in Vegas. They have a lot of the OG brands like OMG and the owners are super sweet and great to their customers. Definitely will be back, especially if they have any more events! They even had genkiyaki (bomb!) catering tacos. read more

The service provided in this shop is always amazing! I am here visiting and needed to stop and buy some products for my vape... they have everything!! And the product knowledge is immaculate! Jacai was a TREMENDOUS help and I will be back next visit! Thank you again! read more

Love this location! The guy behind the counter right now, not only recognizes us but remembers our order! He's so helpful and takes time to help you if you want to try new flavors, what is selling well at the moment. Def go to location! read more

Vape Street Henderson - Our monthly stock up! - Vape Shops Near Me - Henderson, Nevada

Store is super clean! One of the workers named jacai was very nice and is very helpful

Great and knowledgeable customer service with a vast array of products. The hours can't be beaten. If you run out of juice at 9 pm at night, you don't have to worry about where to go. They are open until 11 pm. The establishment is kept extremely clean and organized. read more

The guys working last night were extremely rude. While me and my friend were joking and laughing and trying to joke w them they had no reaction and a straight face. Not only that I was over charged for swishers and was not given a receipt on top of it! If the packs say 99 cents they are 99 cents he charged me 1.19 for each pack! Yeah no! Never again and I will not recommend! read more

Mano (hope I didn't mess up the spelling) is the man! Can't forget the name now. Excellent service each time. Shoutout Mano! read more

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Always friendly service. Never out of stock. Mana is fantastic at customer service. Will always come back read more

Vape Street Henderson - Vape Street - Vape Shops Near Me - Henderson, Nevada

I love this franchise business. Every location I've been to, they've been super cool and helpful. I love going to the Henderson location, every employee there is efficient and helpful. This is the only place I like to go to in vegas. They have a nice setup and have great employees. I definitely recommend it to anyone I know. read more

I ordered online so this review is not about any in-store experience. So the first issue which is very common when shopping online was the mod color and tank I was able to purchased were somehow sold out. My issue isn't with being sold out, it's that I had call them to find this out days later. So the guy on the phone was helpful/courteous. He offered a different color for the same mod and a comparable tanks. Due to the whole COVID19 shutdown I understand businesses having to make changes etc. but communication is key, in my opinion. So immediately after ending the call I checked the tracking and now I finally see that there's an shipping label printed at the post office. Two whole days later the package has no tracking info and the USPS status still says its waiting for a package for the label printed. I don't want to be that guy but cmon. I want to support local businesses but I purchased this 2am Thursday morning and late Monday afternoon the package still hasn't been accounted for at their local post office. At the very least they should implement some kind of in-house process notification system so customers can know the status or stage their order is in. I can only wonder how long it would have taken someone to contact me and let me know about being out of the product I originally ordered. read more

They are always so helpful in selecting the right juice for me. And always fully stocked on what I'm looking for. Go check them out!! U won't be dissapointed read more

This location definitely has really good customer service all the gentleman who work in here very sweet and thoroughly explain all of the products. 10/10. When I walked in tonight the two who had walked in before me we're already being helped, the guy in the back came out very quickly and was really nice. read more

I quit nicotine so I haven't been here in years, but it used to be my favorite spot. Always nice people working there, good prices and a huge selection of flavors. read more

Went in tonight & was so indecisive about what i wanted!! Andrew was so nice and patient with my family and i. He changed my coil, glass, and he even switched my glass bottled juice to a plastic bottle so it wouldn't break, and put the label from the glass bottle on the new plastic one he switched over for me. He was so nice & helpful. Very happy with my experience read more

Vape Street Henderson - Vape Shops Near Me - Henderson, Nevada

I was here on 9/2 around 11:30 am. I had called ahead to see if they carried Freemax coils. I drive a little bit farther to go here because they were the first people I called and the employee on the phone was super nice. I got here and the employee working was super sweet. Immediately helped me, got me the coils I needed , explained the differences in the coils so I got the right ones, and even gave me some juice recommendations. I ended up picking up Air Factory's Kookie Krunch! I've never had it but I'm sure I'll love it. 10/10 experience and I'll be coming back here for all my vape needs even though it's a little bit farther. (Id rather drive the extra couple minutes here and get amazing service) read more

I wanted to get a device to use and just happened to stumble across this place as I was leaving town. I was so lost in what I needed, but luckily I came in and the kid working was super friendly and knowledgeable, I believe his name was Ivan? They have lots of different "mods" and flavor juices. He was even so sweet as to help me set up my new toy and explain all the stuff that goes along with it and even wrote out the things that I would probably forget. He is a true gem employee and hopefully his boss realizes it. Would recommend anyone that knows what they want and anyone like me who is clueless. Will have to come back next time here. read more

An associate named Jorro or someway spelled like like was very rude and very unhelpful. I go there all the time and it has always been pleasant but that was a terrible experience he didn't even try to up sell within his company! He should definitely be replaced! read more

I ordered my mod online. When I went to pick up, the staff was great. He showed me everything that I needed to know about it. He also helped me pick up more items I needed. I will definitely continue buying from here. read more

This place is hands down the best! My go to spot for the last 2 years! The people working here are always super friendly and helpful! Also the prices are amazing!! I recommend this place to anyone who vapes! Plus they have a huge online selection as well! Go see Crysta read more

Vape Street Henderson - Vape Shops Near Me - Henderson, Nevada

Went there to pick up a new box and some juice. Kai was behind the counter and recommended some great juice and got my order ready fast. Guy was very nice and helpful. Great shop if your in the area for sure. read more

Been shopping vape street for yrs and now I only shop 1store because the customer service, but last wk I met the manager and wasn't impressed, first I've never seen him and first thing he does is talk shit about his employee to a customer, then my wife questioned him about bad product she got and he told her if she brought it back he would give her a discount on another bottle, well what about the bad bottle she got in the first place, what we just eat the cost of that bottle, I tell you what if I walk in and he's there I'll turn around and go some where else, elephant vape is right down the street. And if KYREE is your idea of a manager as owners you should brush up on your ppl judging skills. read more

This is without a doubt the best vape shop in the city. They know their stuff, they're friendly, and the prices are the best I've ever seen.

Used to be my go-to place. Eyed their selection online and was going to be charged twice for an adult signature fee for one order. Decided to just go to the store. The product in store is $30 more and they will not honor the online price. Employee tried to tell me that was due to shipping. No longer trust this place for business. read more

I must say vape street is the ONLY vape store I go to for my vaping needs Mana is always willing to help me with what ever I need I send all my vaping friends there way read more

Just left Sin City vapor III wasn't using my pipe right couldn't figure it out but again Lisa was always there to save the day it's a wonderful store her and Will are absolutely amazing if anyone needs a great vape store You must try Sin City vapor III you will never go any place else great deals great people what else could you ask for read more

I have visited vape street before in person before the pandemic happened with a fairly good experience! Lots of selections for juice and for a good price. This review is specifically written for curbside pickup. The online shopping experience was easy and pickup was a breeze; super quick and friendly. I'll keep coming back in the future and check it out if you haven't. read more

Called to see if they had a battery for my cbd oil cartridges I use. Not big on the proper phrases so I didn't know what size it was and before I even finished explaining the guy hung up. Worse customer service I ever experienced. Learn to run a business idiots. read more

Best staff in town. Krista and Mana are the friendliest and most knowledgeable staff you could ever ask for. The store itself has an incredible selection of premium products at affordable pricing. I drive 40 minutes, passing several other vape stores, just to come here. It's worth the drive every time! read more

Vape Street Henderson - Vape Shops Near Me - Henderson, Nevada

Best selection in the valley,friendly staff and very well stocked. I've been to others but in these times they just don't have the inventory Vape Street does. Never leave without what I'm looking for. Vape Street will have what you need. Never going back to others just to hear they can't get the product when Vape Street always has it!! read more