1. DSP Safety Check

1. DSP Safety Check

0

Wailuku, HI

DSP Safety Check

5.0 (4 reviews)
Closed 12:00 pm - 5:00 PM
Updated 3 months ago

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8 months ago

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Shane P.

Helpful 23
Thanks 5
Love this 19
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1 year ago

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Shane P.

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3 months ago

Fast, friendly and efficient. Will definitely go there now to get all my car safety check.

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4 months ago

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Island Automotive Center

Island Automotive Center

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Easy to make an appointment over the phone, and my vehicle was repaired rather quickly (done within…read morethe same day). Great value for labor preformed. Alan was very accommodating with my pick up time because I was running late (horrible on my part!) Outstanding customer service and integrity. I will continue to spread the word to friends and family about your shop, thank you!

I'm writing this as a repeat customer, which is why this experience was so disappointing…read more We recently decided to hold off on a repair for our van. Earlier that day, my husband was on the phone with the mechanic and asked whether he could text that same number to follow up. The mechanic answered, "You're talking to me, right?" so my husband texted to let him know we were holding off on the work. We had no way of knowing it was the shop's landline, and it was never mentioned. A week later, the mechanic called asking if we were still bringing the van in. When I explained that we had already texted to cancel, he became short and dismissive, told me he had blocked off the entire day, and waved off the fact that we had reached out by saying, "Yeah, you texted the shop phone." When I pointed out that he had told my husband to use that number, he said "yeah, yeah" and hung up on me. I understand that a last-minute change can be frustrating for a business, and if there was a mix-up about which number to use, that is worth clarifying for future customers. But responding to a paying customer by talking over them and hanging up is not professional. We won't be returning. Good mechanics are worth keeping, but basic respect for your customers should come standard.

Mike's Automotive

Mike's Automotive

4.5
(39 reviews)

I have been going to Mikes Automotive for all my cars needs for over 6 years. The people who work…read morethere are extremely kind spirits. I have always had an amazing experience there and have been treated with pure kindness. They are the absolute best. I am completely loyal to them. The new owner is an amazing guy. He exhibited pure kindness to me and helped me get out of a unexpected pickle with giving me quality help. Uncle is my absolute favorite and I honor the times I get his help. He always makes my experience enjoyable and I can not emphasize enough the kindness they share even hard at work in the heat of the day. If I could give Mikes Automotive 10 stars I would. They truly rock!

not so good experience I brought our car in because the check engine light was on. I was informed…read morethat the issue was just a faulty gas cap that needed replacing. I paid $130 to have the car checked. After purchasing a new gas cap, the light remained on, so I called again and was told it would turn off on its own after some time. Nearly three days passed, and the light was still on, so I returned to have it turned off. During a call prior to my visit, I was assured it was only the gas cap, and that everything else had been checked. They reset the light, and it turned off. Trusting what I was told, I used the car on Saturday (aug 24), only for the check engine light to come back on while driving, and then the engine suddenly overheated. I had to pay for a tow. Another mechanic checked the car and found that the check engine light was actually due to a defective coolant tube. I feel like I paid $130 your business for nothing, and unfortunately it feels like a rip-off. $130 is not an easy amount for us to come by, and I expected a more thorough inspection of the car. The towing fee was also a financial burden for us, as we live on a budget. I hope that next time, the crew will conduct a more detailed inspection, such as opening the hood and really checking to avoid missing issues like a faulty coolant tube, instead of relying solely on a diagnostic machine

DSP Safety Check - autodamageassessment - Updated July 2026

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