Our sales associate Harmony offered excellent customer service! She knew everything about boots…read moreregarding the sizing and quality. My daughter was able to find the boots that she absolutely loved. The store has so many different choices of boots, hats, and clothing. We can't wait to go back. We absolutely appreciate the friendliness and helpfulness of the staff especially Harmony!

The boot selection was very minimal and sizes were not in their correct spots. I couldn't find…read morematching pairs for hardly anything I did happen to come across. The gentleman that helped me was nice and tried to find the boots I was looking for at another store to bring to this store. I eventually found a different pair that I wanted. When I got to the cashier(name Evelyn) to pay, she was complaining about another customer. Stopped for a brief moment to ask me to come forward and then continued to talk badly about the other customer in front of me. She never checked to confirm that I had the matching pairs of boots like other stores usually do. Just tossed them in the bag. Not the best branch of BootBarns I've been to.

Appreciated the team at Cavender's Denton very much. Needed my boots stretched for an event that…read moreevening and I was looking for a new pair of boots. They went above and beyond to completely address both asks and even polished my Anderson Bean''s to my surprise. Excellent service and attention to detail. I have a new "go-to"' for all of my future boots and western wear purchases.

On July 3, 2026, at around 1:00 p.m., my girlfriend and I visited the Cavender's location in Denton…read moreoff I-35 because I needed a straw hat for work. When we entered the store, we were greeted, which I appreciated. I then went to the hat bar, where only one employee, who I forgot his name but he had a blonde burst fade/mullet with a pencil thin mustache was assisting a family of four. There was no one else available to help customers waiting, so I spent quite a while digging through blank straw hats on my own trying to find one that met the requirements for my job. Once the employee finished helping the family, he came over and asked if I needed assistance. He was polite and patient while I explained exactly what I was looking for. However, instead of helping shape a blank hat, he repeatedly tried to sell me a low-cost store-brand hat that wasn't even close to what I needed professionally. When that didn't work, he asked another employee, Samuel, to help. Samuel asked what I was looking for, flipped through one stack of hats, and then walked away without offering any further assistance. At that point, I thanked them for their time and decided to shop elsewhere. Later that evening, around 7:00 p.m., my girlfriend and I returned so she could shop for T-shirts and help me pick out a few items she liked. We ended up spending over $100. While checking out around 8:00 p.m., my girlfriend overheard Samuel and the other employee with the blonde burst fade/mullet and the pencil thin mustache say, "Why are they back?" That comment was completely unprofessional and unnecessary. It wasn't just disrespectful to me--it made my girlfriend feel uncomfortable and unwelcome. No paying customer should have to overhear employees making comments about them. I understand Cavender's is a large retail chain and not a dedicated hat shop like Paris Hatters or Capital Hatters, but I still expected a higher level of professionalism and customer service. This experience was disappointing from start to finish. Between the lack of knowledgeable assistance, the pressure to buy something I didn't want, and the rude comment made behind our backs, I have no intention of returning to this location. If I could give this location zero stars, I absolutely would. I expected far better customer service and professionalism from a company with Cavender's reputation. Unfortunately, this experience fell far short of that standard, and I cannot recommend this store to anyone. If this causes yall any problems, I would be more than welcome to settle this with the two gentlemen that made the comment.

Such a cute boutique! And I love that it's on the square. They always have the cutest clothes and…read moreaccessories to choose from. I am always pleasantly surprised when I go shopping there and love seeing their new stuff come out when the seasons change.

Stopped in while checking out downtown Denton and was pleasantly surprised! A great selection of…read moreclothes, jewelry, and accessories for reasonable prices. The woman who I assume to be the owner offered us Saturday mimosas and was very friendly and welcome! If this boutique was in my hometown, I'd be a frequent customer. I even left with a pair of earrings and sandals that were on sale. Win!

I spent half an hour looking at clothes and trying them on. Not one associate even made eye contact…read morewith me nor talked to me. I walked across the street to Chico's where I was welcomed and purchased several items.

Very nice staff at this location ! I had a return and they were very helpful and reordered items in…read morea different size .

Update*****I just purchased my third Kors bag. I like MK because they are a bit more stylish than a…read moreCoach but won't break the bank. Now, you have to be cool with every basic chick carrying your bag, but they are nicer than a Dooney in my opinion. If you are a guy, your wife will probably love these. Great gift and it's way cheaper here to buy one. You can get a Kors at TJ Maxx for $99 to $150, but you are at the mercy of what they have. If you come here, there's ALWAYS a sale, and all my bags have been between $110 and $150, so if you want the newest styles you should come here. Also they have the matching wallet to all bags so if you are extremely weird like me, you'll want the matching wallet too. As for the sales, they vary. If you go around a holiday, you'll get more. I bought one at 20% off plus an additional 20 off that day. Last night because of Easter weekend both MK and Coach were doing 60% off plus 20% on purses and wallets. To make it easier, I'll just tell you they mark the purses up depending on the sale, so Holidays will get you about a 20 to 30 percent discount over a regular sale. Coach (in case you were wondering) purses are priced about the same, and I always look there too since it's right across from here. Most purses there will be around $130 to $170, so it's a tad bit more than an MK, but if you like plain leather Coach is a classic. I'd feel remiss if I didn't point out the reason I've had three MK bags: I've actually had four, and the first was maybe 2.5 years ago. The straps on these purses are notoriously awful. After a half a year, they started breaking down, so any person who's owned a nice bag knows that means the straps loose the outside leather adhesive and start to fray. The first time, I contacted MK and they had me send my purse in and they ended up keeping it because they said it was defective. They gave me $150 credit, which was awesome because it paid for my next purse and half the wallet! I came here and picked out a replacement and got a bigger bag to carry not only all my crap but also my laptop. Less than a year later, same thing happened. Long story short: MK bags have crappy straps. I did a repair myself using leather adhesive and purse paint but that doesn't hold up long. Good news: MK will fix your bag typically for free if you have a receipt, so make sure to get it emailed to you at checkout. Easier to keep up with. Just know a lot of times they'll keep the purse and give you a credit that's typically the amount of the purse. So if you are attached to that purse, don't send it in. Instead take it to a shoe repair place and they'll repair it for around $50. I keep buying them because the customer service is great and the sales here are awesome. If you are in the market for MK or Coach come here. Way cheaper! I'm pleased with my first Kors purchase. I went in today just to look and ended up with a nice purse and matching wallet. Sales associates are friendly and not pushy. I told her what styles I like and she showed me several. I'm most happy that this location runs HUGE sales; today the same purse I was looking at Macy's at for $350 was on sale and 40% off, brining it down to $160. For $250 I got a cute big purse and matching wallet. I'm not a fancy purse person, but I've seen these purses go for much much more. If you are in the market for a Kors purse, I'd go here.

Ehh.. snotty bishes! Y'all work at an outlet so CHILL OUT…read more Great prices but the cruddy customer service sent me running to Coach (where I scored).

PROS: The store was beautifully set up by having mens items on one side and women's on another. The…read moreitems were organized well and the staff was very helpful CONS: The representative was a bit snippy that helped us out OVERALL: As long as you don't mind some of the staff lacking in hospitality I do recommend coming here if you're a Gucci fan

I went to this location to return an item ordered online that didn't work out for me. Nitre was…read morevery hands on and helpful from the moment my family and I walked in. I found a few shoes that I liked and wanted to try on and Nitre even recommended me some shoes that weren't on display. I ended up purchasing a shoe that she recommended. It was a quick exchange, customer service was great and it was a pleasant experience.

I arrived today 10/21/24 excited to buy a t-shirt that I had seen and that was on sale. I looked…read morefor it on my own and couldn't find it due to the great variety they have in the store. So I asked a person who worked there but he told me it wasn't his department and he couldn't help me. I continued searching and found another store clerk, she told me to look "in that area over there" and I should find it. I went to look where he told me and nothing. I asked another person again and she seemed to want to help me but after searching for a while, she disappeared and never came back. What a good store and what a shame for customer service. I don't think it will ever come back. me buy shirt at walmart or amazon

Very nice selection of outerwear and camping gear, with huge selection of hunting, fishing and guns…read moreand ammunition; it's hard to find help if you need to shop on a busy evening or weekend, but it's otherwise fine and easy on a fixed income. Cheers, Mark C. Fearing, Ph.D. (ShredderV@aol.com)..

Experience was good. The employees really push the credit card and that makes me annoyed. And they…read moresay this in a way that you don't realize that's what they're asking you to do. It's pretty much a cookie cutter of the one that I've been to in Stevenson Ranch . You know what to expect.

At holidays, the desire to purchase an iconic, America-First range of well-made, distinctive…read moregarments that belongs in closets all across the U.S.A. Ny next shirt choice is a simple, clean United States Flag Shirt. Cheers, Mark C. Fearing, Ph.D.