Had a great experience at this vans location. The staff was very attentive and friendly. They…read morehelped me find the right shoe and figure out my shoe size. The shoes I wanted were not available in my size in the store so they helped me get it shipped to my house in 2 days with free shipping. I bought the mustard yellow vans and love the way they look and are super comfy! I will return to get more for the rest of the family!

If I'm going to be honest here, which I always have been, I have not worn Vans in a really, really,…read morereally long time. 1985 to be exact. I was 13 years old and had a borrowed pair from a kid at a day camp I went to. They didn't fit him, so he gave them to me. The traditional black and white checkerboard pattern. They went great with my OP (Ocean Pacific) checkerboard hat with the flaps down the back. IT WAS 1985 PEOPLE. Flash forward to today. I was over in Southlake at the square and there happens to be a store. It's hot out and I just wanted to cool down for a few minutes. I went in and was surprised how much is different. It's not just checkboards anymore. They do have them, but lots of solids and different materials. Hemp, denim, suede and even lightweight materials them make them super comfortable. The prices were pretty decent as well. $30-$80 range for men and the kids shoes were in the $20-$40 range. Those were a little steep if I wanted to get shoes for a four year old, especially since her boat feet (which she inherited from me) grow so fast that it makes your head spin. They had lots of clothing and for the skateboard crowd many choices for decks, wheels, etc. Friendly staff and if I had the time and the money at that moment there would have been at least one new pairs of kicks for me. Maybe next time.

The staff are very knowledgeable and kind. They make it a priority to maintain personable…read moreconversations, relationships and superior service every time I have gone to the store. The selection that they have to offer has something for everyone, and the value for their quality leathers and customizations will keep me as a lifelong customer.

Wonderful store with a fabulous shopping experience. Great service, even when they're extremely…read morebusy. They have a huge selection of boots, shoes, socks, purses, totes, and clothing. When you enter you are enveloped in the magnificent smell of leather. Their products are pricey, but they do offer discounts to military personnel. They serve you a drink (or two) of your selection choice while shopping.

This store is still there but has been rebranded. The service was great. I bought 2 pairs of shoes…read morethere this week. Excellent service!!

Great experience here today! I had gone online to check availability of the ASICS Nimbus 25 shoes…read moreand was happy to find some in stock and available in my size! I was greeted promptly and a salesman brought me a couple of pairs to try on, including the new Nimbus 26's which were nice, but I am a bit partial to the Nimbus 25's so I stayed with them, especially since they were offering 25% off of them on the stock they had left, making them a great value! This was a great experience and I will certainly shop here in the future for Service, Value , and Selection!

Nice store. Clean and well kept. Probably a fantastic place to shoe shop for women and children…read more Good selection of brands and styles. Unfortunately, their men's selection is minuscule. Only a few rows of men's shoes, resulting in little choice within styles. Only a few of each style in each size. So even if you like one, it's a real possibility it'll be out of stock in your size. Not the place for guy's shoes.

I have shopped at this location many times before and always had the best customer service from one…read moreof the store managers until today. I was shopping around for some new work shoes with my 2 children. My daughter (6) tells me she needs to use the restroom and goes to ask the associate working for permission. She returns to tell me the woman refused to let her use it giving the excuse that she was by herself and couldn't leave the floor. The "manager" as she calls herself comes over to explain her reasoning. I reply that I will escort them to the restroom (was planning to anyway) so she wouldn't have to leave the floor, she still refuses. Mind you this restroom is 3 steps into their back room! Every place I shop I expect to be able to use the restroom especially for my children. I find it unacceptable customer service to treat children like that saying they have to go next door (to a competitor) to use the facilities. My family shouldn't be inconvenienced because of their staffing issue. I won't be back to this location again.

My husband and I wanted to go to the Grapevine Mills Skechers Outlet location so we could see all…read morethe styles and try on the ones we liked. We weren't disappointed! We both liked several pairs, but bought the ones that fit/felt the best. We each got two; buy one/get one half off. Kiwana was the person manning the store, and she was a big help! She didn't hover, but was available to answer all of our questions and get us the best deal possible. She was personable and we enjoyed working with her! Overall, we had a great experience, love Skechers shoes and will be back!

While online retailers steadily and ruthlessly lay waste to brick and mortar stores I'm glad there…read moreare still places around like this that have weathered the storm. The perils of online shopping have given me a new appreciation for the ability to touch and try on merchandise before buying. Apparently I'm not alone in my thinking either because this store is almost always busy. As far as the Skechers brand, I've been a fan for years and have gotten numerous pairs of shoes at this particular location. They may not carry every style that is available on their website but hey, "out of sight, out of mind" right! Their selection is plentiful enough that it doesn't feel like I'm missing out on anything. The best part about shopping here is the perpetual buy one get one 50% off sale throughout the store (excluding sandals) which, for me, is more beneficial than any of their online only discounts.

Update*****I just purchased my third Kors bag. I like MK because they are a bit more stylish than a…read moreCoach but won't break the bank. Now, you have to be cool with every basic chick carrying your bag, but they are nicer than a Dooney in my opinion. If you are a guy, your wife will probably love these. Great gift and it's way cheaper here to buy one. You can get a Kors at TJ Maxx for $99 to $150, but you are at the mercy of what they have. If you come here, there's ALWAYS a sale, and all my bags have been between $110 and $150, so if you want the newest styles you should come here. Also they have the matching wallet to all bags so if you are extremely weird like me, you'll want the matching wallet too. As for the sales, they vary. If you go around a holiday, you'll get more. I bought one at 20% off plus an additional 20 off that day. Last night because of Easter weekend both MK and Coach were doing 60% off plus 20% on purses and wallets. To make it easier, I'll just tell you they mark the purses up depending on the sale, so Holidays will get you about a 20 to 30 percent discount over a regular sale. Coach (in case you were wondering) purses are priced about the same, and I always look there too since it's right across from here. Most purses there will be around $130 to $170, so it's a tad bit more than an MK, but if you like plain leather Coach is a classic. I'd feel remiss if I didn't point out the reason I've had three MK bags: I've actually had four, and the first was maybe 2.5 years ago. The straps on these purses are notoriously awful. After a half a year, they started breaking down, so any person who's owned a nice bag knows that means the straps loose the outside leather adhesive and start to fray. The first time, I contacted MK and they had me send my purse in and they ended up keeping it because they said it was defective. They gave me $150 credit, which was awesome because it paid for my next purse and half the wallet! I came here and picked out a replacement and got a bigger bag to carry not only all my crap but also my laptop. Less than a year later, same thing happened. Long story short: MK bags have crappy straps. I did a repair myself using leather adhesive and purse paint but that doesn't hold up long. Good news: MK will fix your bag typically for free if you have a receipt, so make sure to get it emailed to you at checkout. Easier to keep up with. Just know a lot of times they'll keep the purse and give you a credit that's typically the amount of the purse. So if you are attached to that purse, don't send it in. Instead take it to a shoe repair place and they'll repair it for around $50. I keep buying them because the customer service is great and the sales here are awesome. If you are in the market for MK or Coach come here. Way cheaper! I'm pleased with my first Kors purchase. I went in today just to look and ended up with a nice purse and matching wallet. Sales associates are friendly and not pushy. I told her what styles I like and she showed me several. I'm most happy that this location runs HUGE sales; today the same purse I was looking at Macy's at for $350 was on sale and 40% off, brining it down to $160. For $250 I got a cute big purse and matching wallet. I'm not a fancy purse person, but I've seen these purses go for much much more. If you are in the market for a Kors purse, I'd go here.

Ehh.. snotty bishes! Y'all work at an outlet so CHILL OUT…read more Great prices but the cruddy customer service sent me running to Coach (where I scored).

Just had a very great conversation with the owner who gave me some recommendations about how to…read moreresolve my issue. She was very helpful, knowledgeable and friendly! Totally would recommend giving her a shot

Best boots of any kind i have ever bought and the service, knowledge, and attention to customer…read moreneeds is outstanding

This is one of my favorite places to shop for shoes. Especially for my kids. They have really good…read moreprices overall and a good selection. The location is neatly organized and clean. And the associates we've encountered have all been helpful and nice.