I wish I never stepped foot into this practice. I chose them for my pregnancy care and it was a…read moreterrible decision. My first annual visit was so pleasant I was excited to receive care here but once I became pregnant the problems started to arise. I did not receive a pregnancy packet of information for a healthy pregnancy or the REQUIRED discussion with their nurse until my 20 week appointment. I was asked if my morning sickness continuing into 20 weeks was a "me problem" I did not receive information meant to be distributed at 28 weeks, until 32 weeks Their website was 10 years outdated and had incorrect information about birth practices at Phelps hospital, when I found this out I tried to contact them to get answers and was pacified being told they would "get to the bottom of this and make sure to get you answers" instead I was scheduled with a new midwife who when I asked about this, I was told she had no idea and didn't know any of the hospital practices. It then took additional weeks for them to not correct their website, but completely remove it. When I continued to bring up my concerns over lack of information on hospital policy I was told I should look into home birth options (it was too late in my pregnancy to find a home birth midwife who was accepting new clients with my due date). I never ended up meeting all the midwives before my delivery I went to the hospital for prodromal labour and was told I should stay since "they were going to induce me tomorrow anyway" but I was never informed of this previously. I opted to leave and was informed by a nurse I needed to sign an AMA that I was choosing to leave. I asked the midwife on call if this was true and she said she did not know the hospital policy. I was constantly being hounded to schedule an induction despite multiple refusals and a MFM doctor telling me my placenta looked healthy and he had no concerns about me waiting until 41+4 to induce. When I did go into labour (not induced) I was terrified to find out that the midwife who I felt completely uncomfortable with due to multiple negative appointments was on call. I told myself I just had to wait 12 hours and a new midwife would be on- nope! Kathy Herron was on call for 24 hours and made my labour so uncomfortable. She was rude, hostile and honestly traumatizing. She laughed at me while I tried to work through labour pain and was having a difficult time. She continually asked me to break my waters which I constantly refused then they "just broke in her hands". I fully believe she broke my water without my consent even though I made it clear that was NOT what I wanted. When it was time to push, I told her I needed a moment to prepare myself mentally and she said "most women would be happy right now". She wanted me to give birth how she wanted and when she wanted. I wish I could give my experience 0 stars and am genuinely afraid for other women to have this same experience.

I would highly Recommend based on my experience through my pregnancy, delivery and post partum…read more From the very beginning and at every appointment they took the time to answer questions, give guidance and leave time for discussion . I felt at ease and prepared for my delivery . This is my third baby. I've delivered with both an OB and another Midwife practice. This has been my best experience, not to mention my best recovery, definitely because of how my delivery went. It was not easy to find a midwife practice in westChester but I'm glad I landed here and found a practice that aligned with my vision. From wait time, insurance, prenatal and post natal visits, I could not ask for more.

I love the entire staff at this office. Everyone is so professional and each visit I had in my…read morepregnancy last year was pleasant. I felt very secure in my first pregnancy every step of the way with them. I am now coming to this office for my second pregnancy and I would highly recommend any doctor in this practice.

I love this office so much and today, they raised my expectations for how a doctors visit should…read morego. The whole team here is pleasant and professional and I never thought I could ask for more in a visit. I was very nervous about my IUD procedure and received so much assurance today - I came alone and while experiencing standard discomfort during the insertion, a woman in the room assisting Dr. Kim held my hand. The other 3 women, who I wish I could remember their names, in addition to Dr. Kim, afforded me kindness that I've never experienced during a doctor visit before. I am so grateful for their compassion and highly recommend this office.

Absolutely fantastic doctor. Knowledgeable, caring, friendly, clean facilities, no waiting. Would…read moredefinitely recommend her whether you have problems or not. Very easy to talk with.

I learned when seeing Dr. Delasho that I had Fibroids and was told keep an eye on it instead of…read moregetting it removed by a DNC. This occured for a couple of years. Then do to her extreme inefficiency the Fibroids grew to the point where the Fibroids were pushing up against my organs causing me a lot of pain to the point where my stomach was distended. Now, Dr. Delasho tells me they are too big and I can't deal with something that big. Due to this lady's attitude whereas let's just wait and wait and see what happens, she put my life in imminent danger and was forced to see a specialist that deals with oversized Fibroids. Just avoid this doctor.

***UPDATE***: We spoke at length with the billing department…read moreat Gail's location. Upon further discussion, it seems like Gail is at fault with the billing, and not the business operations/billing folks. The way it was explained to us and how I understand it is as follows. My wife went into the well-woman's exam - this is FULLY COVERED by our insurance. During the course of the exam, Gail provided some consultative advice - this is NOT COVERED. So because she gave us a few words, she is now charging us $200+ for her supreme wisdom. Fucking ridiculous. Do not go here - not worth the stress and headache. Apparently, if you go in for a checkup/exam, you are only entitled to the output of the exam - any advice you get from that output is chargeable. No wonder people hate healthcare in America. Original Review: I wish I could rate the doctor separately from the business. As a medical professional, Gail Delasho is excellent. Great bedside manner and seems to be well versed in her medical practice. The business operations however, are trash. We chose Gail because she was covered in our insurance network. My wife went in for her annual checkup, and we left with a great sense of customer satisfaction. Fast forward a week or so and we receive a bill in the mail for over $300, DESPITE the fact that our insurance covers the annual exam. We call our insurance to see what occured, and apparently the folks managing Gail's patient records coded the visit as something other than an annual well woman's exam, which indicated to our insurance provider that it was an uncovered visit. Naturally, we call Gail's office to discuss this. We receive word that they will look into it and adjust. Move forward a few weeks, and what do we see? Another bill in the mail with a slight adjustment on the outstanding balance, but still an outstanding balance of over $200. We call Gail's office again and argue about this. We're given assurances that they will update the code and work with our insurance provider to have the balance and remittance process worked out. We ask multiple times if there's any action needed on our end, and we are told that nothing is needed - Gail's team will update the paperwork and work with our insurance provider to ensure they get the billing info sorted out. We thought this was the end of the saga - in fact, many months pass with no contact. But of course, dealing with unethical medical billing practictioners is never that easy. MONTHS later, we receive another bill stating our balance is past due and that we owe, surprise surprise, an outstanding balance of over $200. Today we called the practice to get this sorted out, and again we have been given the run around. Shareice (forgive my spelling), a lady who presumably works the front desk, says she will take care of this issue within 5 business days, but I have no faith in this front office to get shit done that they state they will when we've been given false promises in the past. I'm compelled to write this review because it has now been nearly SEVEN months since our visit and we're still dealing with this stupid issue. The sad part is, we enjoyed having Gail as a provider, but because of these unethical billing practices and ridiculous amount of time/energy/stress expended on sorting this billing ordeal, we don't know if we will go back to her again. I know this is a long review, but I write it as a cautiounary tale for those of you considering Gail. And before you think I misperceive how medical insurance works, know that my father is a doctor and I am fully aware of the business side of how doctors earn their revenues/the doctor-patient-insurance provider relationship. What this office is doing is unethical - in order to generate more revenue for the practice, they are attempting to skirt insurance coverage by stating that they performed different services than those actually rendered so they are able to directly bill a larger portion of the balance to the patient instead of the insurance provider. Strategically, they do this because it is easier to bill, collect and deal with individuals (i.e. patients) than it is with large insurance companies. However, this is not our problem - Gail made the conscious decision to participate in our insurance network. If she/her team is struggling with billing and collecting from the network, that doesn't give them the right to go after patients' money. Again, the amount of time and energy we have spent on this is quite ridiculous and is worth much more than the $200+ we are being billed for. But I write this as a cautiounary tale - do not let doctors/business's like Gail's take advantage of you. Think twice before choosing to go here... I will be following up with Gail after the 5 business day promise to see if this issue has been rectified and will update this post accordingly.

The office is small and shared with another physician of a disimular specialty. They are…read moreunprofessional and I'll prepared. My appointment was rushed and the doctor was condescending.

I have never had any luck with doctors in general. I…read moreinitially came in with many predispositions of doctors as a whole and the poor treatment I have experienced in the past. So, I was in the market for a new OBGYN. Dr. Kwon is very warm, welcoming and personable. She listened to all of my concerns! This (sadly) was a breath of fresh air and foreign to me. I've always experienced dismissive medical professionals who can care less about my concerns and even met with contempt. Her nurse was very sweet as well. Sure, it isn't a big office, more importantly to me is, that it is clean and sanitary which brought me great comfort during COVID times. I would definitely recommend her to anyone. I feel blessed to have found her and wish I could hug her. I went out on a limb finding her on ZocDoc, only to be pleasantly surprised! Thank you!

Thank you Dr. Keltz. Dr. Keltz and his whole staff are compassionate, kind, and patient. The…read morenurses answer questions quickly, even on Sundays! In under a year of treatment I was able to leave the office 9 weeks pregnant!

Horrible! I'm surprised this guy still has patients. Made my experience a living hell and had no…read moreproblems submitting bogus charges to my insurance company in the process. I WANTED TO CRY ON THAT TABLE, HE WAS ROUGH AND RUDE. PLEASE Stay away from this guy if you want a pleasant and memorable experience. Go retire YOU old, bitter, rude little MAN!!! Make room the doctors who actually care. His BEDSIDE manner issssss the worst.