Good evening! I very…read moredisappointed about my visit this evening, 11/11 at the Foot Locker located in Stone Mountain, GA. I called in advance to see if a particular shoe was available. The representative who answered was pleasant, asked for the SKU number, and told me one was in stock. I asked him if there was a way to hold it which he stated yes. I am store manager, so I expect nothing but the best customer experience from other people just as my employees. Upon me entering the store, nobody greeted me. There was one employee near the door on the phone and then all other employees were at the register. Normally as a customer enters, the employee should be walking towards to greet and see how they can assist. None of that was done. I walked all the way to the back to explain I was looking to pick up my shoe that was on hold for me. When they brought my shoe out, it was the complete opposite of what I was looking for. Why tell me a product is in stock and really isn't? I wasted my time and gas to drive to this location with no results. Now I am quite confused because online says there is one in stock, but every time I try to select pick up in store option, it errors out. I was told there was no way to find what other locations would have it without the SKU. Just say, I was left pretty unhappy and disappointed with my experience. I would absolutely not go back to that location unless I was in dire need. Employees need to go through more training.

Stopped by Foot Locker Northlake Mall recently and had a solid shopping experience. The store was…read moreclean, well-organized, and easy to browse, making it simple to check out the latest athletic shoes and apparel. I ended up picking up a nice pair of men's Nike shoes and was happy with both the selection and the pricing. The staff was friendly, helpful, and quick to answer questions without being overly pushy. There was plenty of free parking available at the mall, which made the visit even more convenient. Foot Locker carries many of the major athletic brands, and I found some good deals during my visit. My only suggestion would be to expand the selection of newer, highly sought-after running and lifestyle brands like On (On Cloud) and HOKA. It would be great to see more options from those brands in-store rather than having to shop online. Overall, a pleasant shopping trip with good customer service, affordable prices, and a clean, well-maintained store. I'd definitely stop by again when I'm in the market for athletic footwear.

This location is well laid out with well displayed merchandise and good customer service. If you…read moreare looking for new shoes for your family, I would come here. They had the Nike vomero here as well as the plus version which came out two days ago. Staff is polite and patient with teenage son trying to find the perfect fit for his growing feet.

My husband is looking for some all black Jordan's, but Champs didn't have any. They did have other…read morestyle tennis and sneakers, but not what he was looking for. We will be back soon.

Ok listen. Cuz in a shoe store, I always thought you just…read morefind your shoe, ask for your size, try it on and pay. The people in this here foot locker? They seem to really care about what you're looking at and if its giving you what you need. I went on a Saturday afternoon. At Lenox, with the line and all the people flowing in and out, I didn't expect to get any special or super quick attention. I was wrong, mane. I feel like as soon as we picked up the two shoes we wanted to try, someone was already right there by the back asking what size we needed. Poof, magically appeared with pixie dust and a cool blue cloud. When they brought them out, I tried on the shoes. One was too little and had no more bigger sizes, the other I asked for the next size down. As I waited for someone to bring it out, another employee magically appeared behind me and asked if I was being helped. I told him yes and that someone was bringing out another pair. She arrived with the next size and had to go up front, so she informed another employee standing near me to "check on her with that new size". He walked right over to watch as I tried them on, complimented that they looked good, and asked how they felt and if they were working for me. They were a perfect fit, so I decided to purchase, and they took the box to the register. I tried on one more pair, and again while I was waiting for the box, someone appeared out of thin air and glitter to ask if I was being helped. It is like they all get a radar that goes off when you are more than 5 feet from an employee. I told the man I was being helped already. I really don't know how many people were working, but I was checked on enough times to wonder exactly how many people spoke to me in total. It was never the same dude! When we left I think it was the manager, Zeke, who stopped us to let us know that taking the survey could get us $10 off our next purchase. It wasn't some robotic sell at the end of the 'have a nice day' blurb. It was this casual, but thorough, no-pressure thing. "You ain't got to if you don't want to, but in case you did, I just wanted to tell yall about it." We forgot to do the survey Zeke, but thanks for making me feel like you personally wanted me to save that money. I appreciate it. The employees here did everything but offer me a glass of lemonade and ask me how school is going. This was the best customer service I've ever gotten at a shoe store. So yeah, this is where I will come to buy my sneakers from now on.

This place is a disaster from a customer service standpoint. Here are two of the experiences I've…read morehad there over the last year. 1) I picked out a pair of shoes and was waiting to check out. When it came time to pay, I noticed they had the wrong shoes - completely different. It turned out they bagged my shoes and gave to the person in front of me who had already left. They didn't have another pair in my size so after about 10 minutes, they told me the other person would be back in 30 minutes if I could just wait. Lol no thanks. 2) I paid for the shoes and they asked me for my email, phone, etc for a receipt. I said no I'll just take a printed receipt. They said we can't print a receipt. If no receipt, I can't return it so I spent 5 minutes entering my info into like 10 boxes on a tiny iPhone. No opt out offered. The staff were extremely rude the whole time and acted entitled and indifferent about not being able to provide a printed receipt.

Sold me shoes that weren't in stock. Claims they would arrive 2-4 business days. Tracking number…read morewas given to me showing parcel prepared for UPS to pick up 3 days later . After 11 days, the package never arrived and was shipped withing 50 mile range. The only option customer service gave was to drive back to location to get a refund. Called the store multiple times and no one answers on a Wednesday evening??? I'll never give Foot Locker a dime again....

If you are planning your next vacation or going to a special event, make sure you stop by the "…read moreShoe Show " in Decatur, for some great selections. When you first walk in the store it's very clean and it smelled good. There were associates on the floor to help you with whatever you needed. The mission for the day was to find a pair of sandals under $20. As you browse around you're able to see all the different selections in the store but then your eyes glance at a sandal and it's $7.98. Immediately I asked a sales associate for the size so I can grab it and go. Walking up to the register to cash out, I didn't realize that I was one of their loyalty members. When the associate rang me up, I had a credit of $10 which paid for my sandals of $7.98. It was a huge win. Thank you so much and I will definitely return.

From the owner: With top brands at low prices, Shoe Show caters to a broad range of customers featuring its own…read morepopular-price brands, as well as, branded footwear, accessories, and bags for men, women, and children. Our stores offer an impressive lineup of brands, such as Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, Converse, and Vans. With 1000+ store locations, our family-friendly shopping environment provides customers with an enjoyable shopping experience. Brand selection varies by location. Our store associates can assist in finding your family the perfect pair of shoes, and with a large selection of accessories, you can find socks, shoe care, and so much more to aid in your footwear needs.

This mall is hollowed out. I am saddened to see it fall from its original grandiose visuals. Very…read moreoutdated in and out. Not much to look at inside the mall. Lots of empty spaces and quiet hallways. About 5 retail stores and 2 food court options. A mall's food court always tells the tale when it comes to business and Northlake's court speaks of dismal awareness. This mall has quite nice planters, fountains, and glass roof. None of the stores I came to shop at were currently operational. I ended up purchasing a pretzel, a cookie, and some Oriental food. Couple of Watch repair and Jewelry stores can be considerable. Construction is on going near the back entrance of the building, so I am hopeful that this is a sign of better things to come. Northlake Mall is a shopping mall northeast of Atlanta in the Northlake community of northern DeKalb County, Georgia, United States. The mall was once owned and managed by Simon Property Group - but since February 2016 has been owned by Texas-based ATR Corinth Partners. Anchor store is Macy's. This mall is spacious, clean and well maintained. They have few shops like Macy's, JC Penney in this mall. This mall has other stores including few eateries. Marta bus to Chamblee transit station is available at walkable distance from this mall. They have a spacious parking area.

Parking: Plenty…read more There are not many stores open at this mall. It is a rather dark, dreary, desolate & deserted mall. The food court had about 2 - 3 restaurants open, and it was freezing cold. It looks like they have doors open with these large airvac type accordion piping blowing cold air inside. Hopefully, they will get other business & restaurants to return & make the mall more vibrant. 1 is my rating.

Jay was great! I stopped by after a good workout. Fun fact: Apparently that's the best time go…read moresince your feet are already warmed up and slightly expanded. He did a full analysis on my feet and stride, and was super knowledgeable and patient throughout the process. I learned so much about what to look for in both running and cross-training shoes. He stuck with my style which is nothing too bright and more neutral and versatile. After tried on a few different pairs and even some insoles. I ended up leaving with a new pair of Brooks and some Karhus. Turns out I'd been wearing the wrong size shoe. To top off my purchase I got a pair of Feetures socks and let me say, they are great so far. My feet have never felt better during workouts. If you're serious about comfort, form, or just tired of guessing which shoes to buy, go get a fitting at Fleet Feet. Great price points! I love my entire purchase and really appreciate how personalize the experience was!

I'm new to running and signed up for my first 5k. I've been wearing a pair of Hokas but little did…read morei know, I've been wearing the wrong size all along. The people at Fleet Feet helped me figure this out. Both my husband and I wanted to get our feet analyzed. The process was quick and the guy who helped us, Nick, was super friendly and knowledgeable. He made us feel comfortable but not pushy. My husband ended up buying a pair but they didn't have the size he wanted in stock so he bought online, while I purchased in store. They also offer other running essentials like socks, apparel, energy gels. You name it, they have it. Overall, I highly recommend this place if you're looking for quality shoes!