I had issues with my pool plumbing/valves where the system wouldn't prime due to a lack of suction,…read moreair was getting into the lines. Fixing this was beyond my skill-set, so in searching for a technician, I found Jason (Pool Medic), his reviews stood out to me more than all the others so I had him out to diagnose the issues. Jason confirmed the issues, and quoted me a very reasonable price to replace all of the suction side PVC/Valves. He also replaced the Pump seals. Jason got the job done very quickly, and my Pool is now working even better than it was before. Bottom Line: If you want an extremely competent, knowledgeable, effective and honest pool repair Tech who charges reasonable prices- call this man first.

Don't trust this party., I have email evidence that he would not help or f/u on a need for…read moreassistance with him or a provider of his services. He actually send and I saved the emails as to calling me a old person and: "I did not warranty your pump for 3 years. I warranty my labor for 1 year. Pentair as a company holds the warranty on your pump. Grow up man. Quit throwing a temper tantrum because you didn't get what you wanted. Note: my paid receipt has no mention of his warranty services. All he had to do was be professional as noted below. Jason Schiele Owner/Operator * 469-718-9656 * SPPA Insured * Certified Pool Operator" The owner, Jason is a fire man working for the city of Carrollton who apparently feels old people are not to be bothered with in their time of need. This was after $3900 in paying for his services. I have begun the process of small claims court against him including age discrimination charges. I have additional emails saved of his professional handling of "old person" issues. Do not use if you are old person per his definition of old. Two simple questions and he goes off the deep end. I have the paid receipt that does not refer to one year warranty any where on the receipt.

This company is the worse! They were scheduled to be at our home between 2-4pm. They never showed…read more When contacted, he says he forgot to put us on the schedule. Thing is, he is the one that called us to schedule! Stay away, they lie and are unreliable! Edited to show reply: I fail to I understand what being from a warranty company has to do with the fact that you didn't keep the appointment that you made. You made a commitment to provide a service. You failed to honor that commitment. For someone to respond to a review like this shows what a horrible business person you must be. I really don't think someone could be arrested for a comment on YELP. Maybe you don't understand how laws work. Maybe I will forward your response to the authorities as well. I will be forwarding your comments to the warranty company though. Hopefully you will get no further work from them. Maybe if you had answered the phone when we called, you would have made good on your commitment. But it seems you have more than enough time to be on YELP, but not enough to keep your appointment to fix my pool. I wish you all the best in your future endeavors.

I take care of my pool myself but when I can't figure it out I need help…read more Joe from Phoenix came out the day I called him and quickly figured out the problem and more importantly the solution. He was timely, professional and cleaned up after himself. He took the time to explain it all to me and gave me some reasonable options on repairs vs replacing parts. I had this pool built 16 years ago and have had many pool service people out over the years but I'll tell you, Joe is my guy from now on!

Once again Dan exceeded my expectations with his customer service. I am having trouble with my pool…read morecleaner and he let me borrow one of his until we figured out what is wrong with mine. He took mine and to figure it out and did not charge me because he said it looked perfect inside when he took it apart. He did not charge me for his time to do this. In fact he did not charge me for anything. I am a customer for life for his honesty and impeccable customer service. Mine is under warranty and I have to reach out to Hayward so Dan told me to keep his until I get mine taken care of. So grateful for his helpfulness because I am so frustrated with what is going on with my pool cleaner. His works great in my pool.

I had a major algae problem I could not control. I called AAP and they came and checked it out. It…read morewas too far gone (see pic) to treat with chemicals, so they drained it, pressure washed it and refilled it. MY GOSH!! I couldn't believe how clean they got the plaster, and when refilled and balanced it looks perfect! It took 1 day to drain, 1 day to clean, 2 days to refill and we were back in the pool! I am very satisfied with AAP and would highly recommend them for all your pool maintenance needs! Thanks to all who helped us get our pool back just in time for this great Texas heat!!

I tried calling them to do some cleaning and stain removal on my pool. Called them on 3/24, 3/26,…read more3/27, and 3/28. Every time I called, the person who answered the phone said he'd have to check with the owner and call me back to get me a price. Repeatedly promised to call me and never did. Kept saying things like "I thought he called you yesterday" or "he said he already called you". I don't understand how companies like this stay in business

When I used them last year, they were fantastic. I called them about 3 weeks ago to schedule a…read morefilter cleaning. It took about a week of back and forth to finally get someone to tell me that they'd be coming out in 2 weeks. I called in today to verify that somebody would be coming out to take care of this, as my pool is starting to turn green. The lady told me that the person I had spoken with is no longer with the company, so I'll have to wait another 2 weeks because this is their busy season. I made an appointment with the company, not a person, and yet since a person left, I'm forced to go to the back of the line. I told them I'd take my business elsewhere and she didn't seem to have any objection with that. It's really a shame, because I was really happy with the work Sokhon did on my pool the last few years.

Christian Brand is our routine pool technician and he is always so professional and polite every…read morevisit. We appreciate his overall service and are very satisfied with this company.

They came out once briefly said they would get back with me with quotes sent a vague quote and then…read moreI had questions and they never returned my text.

So happy we chose Forney Pool Care to replace our old filter. They are timely, professional and…read morevery fairly priced! They answered all my questions and even threw in an extra repair. Highly recommend them!

Cameron and his crew are awesome. Cameron came out personally and throughly explain my new (to me)…read morepool system and what all he and his crew would be maintaining for me on a monthly basis. Super simple sign-up and automatic bill-pay setup as well. Top notch outfit.

I had a great experience with Atlantic Pool Services. Its a family business based in Plano right…read morewhere i live. They came last month and did my Driveway leveling ( Its been sinking slowly due to lack of rain and nearby oak tree). Concrete leveling is another service that Atlantic Pool offers. They were quick and did a clean job . Daniel and Fernanda are the owners and they have been wonderful in taking care of my driveway repair and did a follow up visit and phone call to make sure i was satisfied.

Daniel and his team helped renovate our pool and it became a very tough project. The scope was…read morerelocating the pool equipment, resurfacing, new tile, coping, mastic and decking. At the beginning of the project we discovered our pool sat on top of a natural spring and had some movement. Daniel and his team stuck with us and guided us through the project. Although the cost went up and the timeline extended due to the conditions, Daniel was calm and knew exactly what to do in the face of some really unique and adverse conditions. Daniel is honest, trustworthy, professional and most importantly - does what he says he will do. I recommend Atlantic Pool Services 100% if you are considering a pool renovation.

We have a older pool witch needed to be plastered and we replaced it to a little darker blue and we…read morelove it. Very professional finished and reasonable price! I would recommend to everyone!

One of the best pool services I have dealt with. Frank is extremely kind, helpful & reliable. They…read moredo a great job cleaning, repairing & maintaining my pool/spa. Has over 20 years of experience & always shows up on time. Ever since I hired dallas pool masters, I have not had to worry about my pool. HIGHLY recommend