Once again Dan exceeded my expectations with his customer service. I am having trouble with my pool cleaner and he let me borrow one of his until we figured out what is wrong with mine. He took mine and to figure it out and did not charge me because he said it looked perfect inside when he took it apart. He did not charge me for his time to do this. In fact he did not charge me for anything. I am a customer for life for his honesty and impeccable customer service. Mine is under warranty and I have to reach out to Hayward so Dan told me to keep his until I get mine taken care of. So grateful for his helpfulness because I am so frustrated with what is going on with my pool cleaner. His works great in my pool. read more

I had a major algae problem I could not control. I called AAP and they came and checked it out. It was too far gone (see pic) to treat with chemicals, so they drained it, pressure washed it and refilled it. MY GOSH!! I couldn't believe how clean they got the plaster, and when refilled and balanced it looks perfect! It took 1 day to drain, 1 day to clean, 2 days to refill and we were back in the pool! I am very satisfied with AAP and would highly recommend them for all your pool maintenance needs! Thanks to all who helped us get our pool back just in time for this great Texas heat!! read more

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usevany other pool company besides this one. my husband took time off work to be home when we confirmed work to be done on our pool.. they didn't show up or return texts or calls for many hours. when they called the following day. we tried to explain why we'd no longer be doing business with them and the owner hang up! their attitudes stink. read more

I live in Rowlett, our pool heater went out and I needed to replace the heater and install a new pump at the same time. I called All About Pools for a quote. When he called back he mentioned the direction of the heater vent might be an issue. He told me he would talk to his installer and let me know something the next day. That was four days ago...Rather than come out and take a look, or present me with a solution, he just never called back. Too bad the local pool supply company is not reliable. read more

I have been using all about pools for several years now when I get too busy I have tried to use other businesses in there just not the same they do very thorough work they do it right the 1st time they don't charge you for something you don't need I will always stay with all about pools read more

All About Pools - Pool Cleaners Near Me - Rowlett, Texas

1st pool place we found that is not trying to always sell you $200 worth of supplies every time you take your pool water sample in. They are honest, sell you what you need and prices are good. We drive from Royse City passing lots of pool shops to use this place and will continue doing so we are so pleased! read more

I love having these folks here in Rowlett! They took care of my pool two seasons ago while we we away all summer, they continue to provide guidance on keeping my pool at a 100%. They have advised and helped with issues I have had and the supplies I use from them have not caused skin irritation like the supplies I used to purchase from the big Box stores. I take my pool water sample in religiously for them to test and yes I sit down and chat Dan's ear off, just a friendly bunch that really seem to know about pools and care about their customers! You will not be dissatisfied with the service you receive here and I assure you they will appreciate your business, that is the way I feel when I am there! Richard Poole - Rowlett, Texas read more

I have been using this place for years and it just dawned on me I haven't left a review. Great local owned business they are so helpful and knowledgeable, if you have an issue with your pool they can solve it. They have a larg stock of parts on hand and all ways seem to know how exactly what I need. Thank you from a loyal customer. read more

Just want to say, if you need anything for your pool you should call All About Pools first. They just cleaned my pool with their Hammerhead thing for a very reasonable price and it looks amazing and I am super happy. They are always friendly and helpful and I know nothing about my pool so I'm sure I sound really dumb but they are always great. THANK YOU!! From myself and all the grandkids too! read more

We had been doing business with a competitor for years, when their service charges increased 25% with no notice. So we gave All About Pools a try. They exceeded expectations and charged reasonably. We now use them for all our pool needs, includi g maintenance supplies and service for our Polaris. They are equal or superior to Leslie's. We wont use anyone else! read more

Customers beware!!! Use great caution before letting All About Pools work on anything to do with your pool. When they come out they should wear a mask because they are going to rob you. If I had not looked up and researched the problem I was having with my pool on the Internet they would have robbed me. I even called the manufacturer to double check. I wanted to be sure I wasn't making false accusations. Sure enough I was right. When I confronted the owner politely he became very rude and nasty towards me. PLEASE BEWARE THEY WILL ROB YOU AND CONFRONTED THEY WILL REACT VERY RUDELY. read more

Great pool store with exceptional service, family owned and operated. The staff is very professional and take the time to answer all my pool related questions. Recently gave me some pool advice that saved me a lot of money! read more

I want to thank the team at all about pools for the support for the past several years. I want to specifically thank this team for the support they provided during the electrical grid outage. My pool froze solid and I contacted Wanda, wife and co-owner of Dan Flynn over Facebook messenger after I had seen her respond to several other posts regarding pool issues. She immediately responded telling me what I can do to minimize the damage to my pool and pool equipment. After the thaw I turned my system back on and had one small crack in the PVC piping. I can never thank this team enough for their support, they will be my go to pool shop forever!!! Thank you Dan and Wanda!!! read more

I absolutely love these guys. Staff is always SUPER friendly and helpful. Compared to other stores their prices are VERY reasonable. I have a saltwater pool and their salt is $1-$2 cheaper per bag. My favorite part is they only sell me what I need. They will give me options, but never just try to sell me stuff to take my money. read more

Absolutely great service and honest people. You will not be disappointed. Family owned people who really work hard for your business. Top recommendation read more

We had water draining fast from the pool and jacuzzi. After another big company at Rockwall diagnosed that we needed a "leak test", that was estimated to cost us $1000+, we contacted All About Pools at Rowlett for a diagnosis, and they came out quickly. They replaced our Multi-port Valve that was jammed from a bad O-Ring, and replaced a corroded heater thermostat valve that was defective for $225 (parts and labor), and everything is now working great. We experienced great service, and an honest assessment with repairs. We have now switched our weekly cleaning and maintenance service to All About Pools. read more

Dan is nice, knowledgeable, has great prices and is always willing to share any DIY info. Highly recommend All About Pools! Mike n Nancy ~ read more

I was a first-time customer and they responded quickly when other pool services wouldn't even commit to putting me on their schedule. The problem was identified and repaired. read more

All About Pools has a great customer service rep. in Sara! She handled my phone call with professionalism and concern with getting a scheduled cleaning as soon as possible. The gentleman that came out was Gerald, he was awesome in giving me professional care for my filter cleaning and adding DE! He explained things to me regarding the filter and what their store offered as services for any future needs we may have. He was very respectful! I would have given a 5 star but stopped short due to Gerald's boss who was short and came across as arrogant when asked a question about the pool light. I will use the service again and continue to buy my supplies from All About Pools! read more

Not sure what Jack R is talking about. We have had nothing but honest, upfront experiences with All About Pools. We love them and they are the only place we go. The staff and owner have always been nice and respectful. read more

All About Pools has serviced my pool for over 2 years and it has been sparkling clean ever since. The times I've had problems with my equipment Dan has been very straightforward and honest about what needs to be done. All About Pools has been great with any and all types of repairs. The in-store service is very reliable, knowledgeable and respectful to all of our needs. Needless to say we're very satisfied with All About Pools and will continue to use their services for the foreseeable future. read more

We started Dan's services years ago, before he had a storefront. He has continued to provide service and repair for our pool since that time and we are so happy we found him. He always has been quick to respond when we've had a pool issue and is ready to talk us through issues over the phone and give us advice. He's extremely knowledgeable about pools and he's almost always at the store and available to answer questions when we visit to pick up parts or supplies. We don't foresee using anybody else for our pool. read more

After moving to Rowlett in 2012, we purchased a home with a pool which was in the poorest condition. After speaking with several companies, we choose to have our pool completely re-done by All About Pools. That is one choice that we are so extremely pleased that we made. We still today use them for our weekly water tests and to purchase all our chemicals from. We never took the time to price check chemicals as we respected the information and guidance we always received from Dan and his staff. Now that a Leslie's moved in across the street we see that our choice to NOT price check was a smart one. Leslie's ads always shows their sale items are MORE than the everyday price for the same item at All About Pools. All About Pools is a family owned business that has ethics and values when it comes to running a business. read more

The amazing people here are lifesavers, and just wonderful people in general. A few years ago my mother got sick and could not take care of her house anymore, and I had no idea about taking care of a pool. With everything else going on it was just out of sight out of mind. But then when I really took a look at it, I noticed it was in really bad shape. Enter AAP. I called the guys here and they were really friendly and easy to talk with and answer my questions. They came out and took a look and told me what needed to be done. We had to drain the pool, power wash it, replace the pump, motor, etc etc... The pool ended up looking amazing, and it stayed that way over the next 2 years. They came out weekly to take care of it and it has always looked in pristine condition. They would just send me an email if something needed to be replaced, or call and tell me they had grabbed something to fix and would bring it back the next day. They literally made taking care of my mother, that much easier. All the work they have done with the pool, makes it as if nothing was ever wrong and it looks better than ever. We just sold the house and the pool got a majority of the compliments. I highly recommend AAP, and I can't thank them enough for making hectic moments in life, just that much easier. You guys are the best. read more

Always friendly and courteous when you come in. They have never pushed products on me. They have always talked about options and let me decide which way I wanted to go. Used them for monthly pool service and the pool was always crystal clear. Thought I could do it on my own but am about to let them handle it for me again. No complaints about All About Pools. read more

Excellent family run business. I would spend my money here before I would at a large chain store. These guys are nice and helpful and don't try and sell you something you don't need. read more

All About Pools is the best pool company I've ever used. I moved to Rockwall in June '15, and needed someone to maintain my pool while I was out of state. Dan made it his personal mission to make sure my pool was beautiful when my family and I arrived. Always professional and honest, they will give you a series of options to resolve any issues, and have very fair prices to fit any budget. Just this week, I had noticed my pool was losing water at a very fast rate. Dan was able to diagnose the problem from the store and, instead of having me spend a fortune to have someone go out there, sold me a $20 tube of epoxy that resolved the problem right away! You'll never have a reason to visit another pool store once you've used them. read more

I don't normally write reviews, but I wanted to thank Dan for his exceptional customer service....All About Pools is the best pool service company out there. Their customer service goes above and beyond.. very personable and knowledgable as well as friendly. Dan always gets someone out right away if there is an issue with the pool or if we need something fixed. They clean our pool weekly as well, and the water always looks great!!! Highly recommend!!!! read more

The customer's always right? At 10am yesterday my wife discovered that the drain cover to our pool was sitting on the ground outside the pool. This seemed curious, as our children and grandchildren were swimming the day before and I was sure they would have let me know if they discovered the missing cover. I then heard a noise coming from the direction of the pump. I found water pouring out the sides of the chlorinator. I opened the chlorinator and found it was empty. No problem, since our normal service day was Mondays and the holiday fell on Monday. I called the shop to see if we were rescheduled for a cleaning, and had to leave a message. Around 4pm I decided to go to the shop to see if they had a drain cover which would match the one we found on the deck. I locked my front door as I usually do, and didn't notice anything out of the ordinary. When I walked into the shop, the owner(?) said he had just called me. He told me the pool was serviced at 11:30am. I told him I found that strange, since there was no chlorine in the chlorinator, nor did the service guy leave a tag on my back door as he usually does, indicating he added chemicals, cleaned the pool, etc. He then pulled out a service slip that indicated the pool was serviced with shock, and 5 (I'm sure I saw the # 5) tabs. I told him I was concerned as there was no indication of service, and also told him I suspected this has happened in the past. He told me he would speak with the service guy and have a service manager get with me the next day. He also let me know that the young man was a relative, and his demeanor let me know there was no questioning his integrity. This morning I met with the service manager, Brian. He showed me there were 3 tabs intony the skimmer not the chlorinator. (I generally check the skimmer for leaves and debris on a frequent basis, especially during the swimming season, but cannot swear I checked it the day before). He told me that when the young man serviced the pool, he discovered the chlorinator was defective and he put the tabs in the skimmer, until he could get back to us with a floating chlorinator. I asked why this wasn't indicated on the tag. His response was that, it was on his service tag, which I obviously did not have access to. After all, why should the customer be clueless as to what is happening to his pool. I raised the issue of the drain cover. Why, if he serviced my pool, didn't he advise me he noticed the cover was not in its place. It would have been a nice thing to know. He said he may have assumed that we knew about it, and didn't feel the need to tell us or write it on the tag. I again brought up the issue of the tag being discovered on the front door after 4pm indicating he serviced the pool at 12:10. He said the service guy couldn't have possibly placed it there after 3pm, as he had to be at a game at 3pm. So, I guess I am hallucinating. Finally, on departing he advised me that the young man would be out later today with the floating skimmer. After giving it some thought, I called the store and cancelled the service. They owner(?) agreed not to charge me for the current month, and allowed that he understood my concerns. Not once, did I receive an apology, instead what I got was a wall of defense around the young relative. I fully understand the need to balance protecting a family member with customer concerns, and how difficult that can be. However, when you are in a business, the focus needs to be on the customer. I honestly expected to be asked what would it take to retain you as a customer. After all I have had the service for over a year, and have made several purchases at the store. Any one of these deficiencies could have been explained and worked out. However, when you put them all together, drain cover on ground; chlorinator spewing water; chlorinator empty; no tag on front door when I left around 3:45, but there when I came back at 4pm, indicating service performed at 12:10; three tabs, not five, mysteriously placed in skimmer; problems with pool (defective chlorinator, missing drain cover) not brought to my attention; it all seems odd. Oh, and I checked on the chlorine level in the chlorinator this afternoon and found it to be functioning normal with normal dissolving of the tablets. read more

Great family run place. .Dan and his staff are very knowledgeable and will give you a straight answer. They will never sell you something you don't need or send out a technician when he thinks you can do it yourself. Bobby Nguyen read more

I had requested a service to be performed on my pool filter more than a week out. I was told at the time that they could not tell me exactly when they'd be at the house but would call the morning of. I then called a day before the service and asked nicely if it was possible for someone to let me know whether it would be in the morning or the afternoon that the service person would be at our house. The young man was very courteous, and told me that he'd make note of it and that someone would call in the morning. (I made it clear that I understood it might not be possible to give an exact time, but thought I'd ask anyway. I had already been under the impression before talking to this young man that I'd get a call in the morning regardless.) On the day of, by 11:30 we had not heard anything. I called to ask the status. The man on the other end was very curt and when I told him I was told we'd be contacted in the morning, he said we were on the list but they didn't offer morning notifications. He said matter of factly - after interrupting me, "...we call 30 minutes ahead" (with the impression that he would have loved to say "period.") I told him to cancel the service; we'd find someone else. First impressions are everything. So, if you want to schedule something a good deal out and wait all day for the company to show, and possibly get abrupt responses to your calls, this is the company to use. I'm so glad it became clear to me that this is one company we do NOT want to use before they touched our equipment. Found another local company, and we couldn't be happier. read more

The staff are friendly and helpful. They are always grateful for my business unlike other pool stores I have done business with. Will continue to shop there for supplies and any service needed. read more

If you live in or near Rowlett, this is the place to go for your pool needs. Much better than the big national chain. The always seem to have what I need in stock and the prices are comparable to what I can find online plus the shipping. When your pool is down...you need the parts now, before it turns green or gets really out of whack. And maybe more importantly, the owner really knows about customer service and wants to help you out. read more

Been coming here since we moved to Rowlett a few years ago. Dan and his team are top notch - very friendly and helpful. Always available if you need them. His one hour pool-school session was worth it for a novice like me. Highly recommend All About Pools! read more

My house has very old pool equipment and a broken backwash valve led to a series of repairs and equipment replacements and multiple service calls from 2 different pool companies. Both companies charged for repair estimates and neither fixed the problems. I contacted All About Pools because they were listed as the authorized dealer for my Hayward pool sweep pump. From that first phone call and several that followed owner Dan literally walked me through each step to trouble shoot the pumps, filter, and Polaris pool sweep. Based on his guidance and with repairs made, a once very dirty pool it is now clean and crystal clear. Needless to say I'm thrilled to have the pool back up and running but more importantly it's great to find someone who will share their expertise and go that extra mile. Before that first phone call I didn't know Dan from Adam. Now I'll be a customer for life! Bob Jameson Dallas, TX read more

Great Pool Store. Personnel are friendly and very knowledgeable. They don't try to sell you a bunch of stuff you don't need. It's the kind of store where you feel like you're in a small home town. Highly Recommend. read more

The best pool service I have used. I was using another service but switched to ALL ABOUT when the other companies where not reliable. All About is always responsive and works hard to keep me happy! My pool shines and looks great! Thanks Guys! read more

If you opt to not use their monthly service plans, they do not take responsibility for any of their failed attempts to correct problems. There are so many other vendors in Rockwall and you should choose another one read more