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    Dublin Airport Terminal 1

    2.9 (16 reviews)

    Dublin Airport Terminal 1 Photos

    Recommended Reviews - Dublin Airport Terminal 1

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    Jared M.

    From a tourist perspective....solid 4/5. Definitely show up at least 2 hours early (they are dealing with staffing shortages). Also, upgrade to the fast track option for tickets, will save you a terribly long line in security.

    Gail U.

    How do you get to Basel, Switzerland from Honolulu? We thought our plan was intact, fly to JFK then on to Zurich on Swiss Air. Murphy's Law struck us big time. Long story short we bought full price tickets on Delta when Hawaiian Air's last 2 seats were taken and left us at the gate. Plan B: Got to Delta and agent told us flight was oversold. Plan C: We got to Boston and our next flight on Swiss Air was cancelled. We were determined to get to Zurich so flew to Dublin Airport feeling pretty frazzled and exhausted. Thankyou Ireland... our sweetest family angel who was part Irish must have been watching out for us. We pretty much just retrieved our luggage and walked over to the next terminal. All I remember was I was glad there was a covered passageway . Small kid time when it was cold did you open your mouth and make "smoke"? (vapor) I was doing that. Anyhow don't know if Murphy put a bug on us( too much Person of Interest on Netflix) but cruise left from Basel and although my Orbitz search was for Basel, Switzerland come to find out our hotel was in Lorach, Germany. So happy after that Murphy and we parted ways. Parting in this case did not bring sorrow just a joyful relief.

    My plane! Had to walk across the tarmac

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    2 months ago

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    9 years ago

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    7 years ago

    Extremely rude staff member at passport control terminal 1 which added unnecessary stress traveling with a child with special needs

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    7 years ago

    Not a very good experience. Only one counter opened and line of people. Need to be arm with patience.

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    Aer Lingus - Even though it doesn't stand out like the previous one, I'm starting to take to Aer Lingus's new livery, seen here on an A321-XLR on finals.

    Aer Lingus

    2.3(360 reviews)
    0.3 kmSantry

    Our experience with Aer Lingus from Dublin to Chicago was great…read more Check-in/baggage check was a breeze with minimal wait, friendly service and helpful guidance for our trip and baggage claim upon landing at our final destination, which was Nashville via connection at ORD. They have self service kiosks that allow you to check-in, however we were unable to utilize as we did not have boarding passes yet due to the variety of booking through Amex. We did luggage drop and boarding pass printing at the counter. There was no hassle and it was efficient. Once checked in and bags dropped, we hit the gate and the agents there were helpful in keeping everyone updated. The plane arrived and we boarded on time and with ease. I appreciate the boarding process of back to front, I wish more US airlines would adopt this! It makes the stress of using the overhead bins so much more tolerable. The plane was a wide body in 2-4-2 layout, which is the best variety of aircraft for a lovely 7.5 hour flight. The plane was clean and in good condition, with the exception of one of the toilets being out of order in the back. This created a bit of a line at times. The meal service on the plane was better than expected with a full meal including a main pasta or chicken dish, side salad, bread, dessert and water. This was followed by a baked chicken roll/hot pocket and then ice cream later in the flight. All of this was in between coffee and drink services. The flight attendants were friendly, helpful and efficient. No baggage issues from start to finish. Even after a 7.5 hour flight and a 7 hour layover, our bags made it to our final destination without issue. Overall, experience on Aer Lingus was great. When heading back to Dublin/Ireland in the future, we are excited to utilize Aer Lingus.

    I have flown several times with this airline and overall have been pleased. Last year on our way…read morehome from France a flight was cancelled and we had to stay overnight in Dublin. Were told by airline we'd be reimbursed for hotel stay yet our claimed was denied. Tried fighting this yet were never reimbursed. I should not like this airline however had a better experience this time. The staff are friendly as are the pilots. We found that the pilots on all 4 flights were informative and had very smooth landings. Still disappointed on not receiving the refund last year though.

    Photos
    Aer Lingus - Economy seating (the flight was almost empty)

    Economy seating (the flight was almost empty)

    Aer Lingus - Pillows and seats

    Pillows and seats

    Aer Lingus - Selfie

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    Selfie

    Sixt - SIXT

    Sixt

    1.6(70 reviews)
    0.3 kmSantry

    My wife and myself, along with another couple we were traveling with, rented a car from Sixt on May…read more18 for our vacation trip around Ireland. When I picked up the rental car at the International Terminal 2 in Dublin, I told the female agent that I was planning to return the vehicle with a full tank of petrol as I always do. She proceeded to tell me that it would be far better to just return it without filling it up as Sixt would only charge the same price per liter as the petrol stations. She thus convinced me to just bring the car back and be charged for Sixt filling up the tank. To my unpleasant surprise, when I returned the rental vehicle on May 30, with a 3/4 full tank I was shocked to see the 81 Euro charge for a full tank of petrol. I went to the rental counter to review this issue but they advised me to contact customer service. I thus contacted Sixt Customer Care as directed but only got a rude response from a "Annie" that no billing concerns are addressed by Sixt. In my view the agent at the Dublin airport was very deceptive and basically did a "bait and switch" on me, which I find very unethical. I had my wife and two friends also with me and they agreed completely that this was not what we were told. I thus see this as akin to being robbed for 60 Euro. I have also now seen other reviews of Sixt, along with Google search results, that indicate that there are very often these kinds of unresolved issues that are customers have faced. In addition to tricking me into buying this "prepaid gas" there were also several other issues with the vehicle (Renault): - The remote for the car was out of battery when we picked it up. We had to drive to the Sixt return to get it replaced. - After only 20 minutes of driving a warning indicator signaled that the tire pressure was low; we went to a petrol station to fill air. - Later during the trip the windshield wipers stopped working so we took it to a service station were the technician jiggled the cables and got it to work again. - At one point the car wouldn't accelerate and seemed to be only on electrical power (hybrid engine), so we had to restart it. Thus, this rental experience was not a good or pleasant one and I cannot recommend renting from Sixt. I am sure Sixt representatives would state that I should have read the rental contract details more carefully to find the bait-and-switch there, but I did not expect to be dealing with unethical and deceptive Sixt staff at the airport.

    Car review After…read morereading the reviews of this location, I have to say they're a little unfair. I've rented from Sixt numerous times in the States, and have always had a positive experience. I went here knowing it would be different than how we conduct rentals in America. The main complaint is the excessive hold they place on your credit card upon check in, and this seems to stem from misunderstandings. The hold/deposit decreases based on how much insurance/excess you select. If you opt for no/low coverage, or want to use your credit card CDW, then yes, they will place a significant hold to secure the car. I opted for the €0 excess, so the deposit was only €100. I don't really blame them for this; if you have never driven in Ireland before, you WILL damage the vehicle. There is simply no room for error, and mistakes will happen. The first time I drove a car there, I ran into bushes, grazed the passenger mirror on a fence, and severely curbed the rims. Luckily, Enterprise didn't charge me for that; however, even in the States, Sixt is known for documenting every minor scratch you put on their cars - especially the locations with the AI camera arches. Anyway, as for the experience, I arrived to the Sixt counter inside terminal 2, and was pleasantly greeted by Adelina. I provided the necessary documents, she confirmed the protection/insurance selections, provided a free upgrade, and gave clear instructions on how to get to the vehicle lot. I took the shuttle over, quickly found the car, and was on my way. I was assigned a Renault Captur, and though it had high mileage, it was clean and in good mechanical condition. I put well over 1,200 KMs on it over six days, and got decent fuel mileage. Overall, you have to consider their point of view - renting to Americans who are accustomed to driving on the right, with roads considerably wider and easier to drive than Ireland's. As a result, they protect their vehicles for inevitable damages. Set your expectations realistically and protect yourself as much as possible, even if the protection is more than the rental; it's worth the peace of mind.

    Photos
    Sixt - Sixt at DUB

    Sixt at DUB

    Sixt - SIXT

    SIXT

    Sixt - New tires

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    New tires

    Ryanair

    Ryanair

    1.8(371 reviews)
    0.1 kmSantry

    The official 'customer service (toll-free) number is 1 (877) 513-8409™ or +1 (877) [513] (8409) for…read moreadditional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future.!!

    I needed assistance and decided to call this business at +1 855-657-4700 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

    Photos
    Ryanair - The cattle call. ;-)

    The cattle call. ;-)

    Ryanair
    Ryanair

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    Hertz

    Hertz

    1.4(159 reviews)
    1.6 kmKinsealy

    I waited a few weeks after my return to write this review as I had, an honestly still have, a…read morepending inquiry about a random charge I received a week after my return. Even with that, I reluctantly gave the second star as my experience from pick up to drop off was without issue! This location is situated away from the airport and requires a shuttle to and from. Shuttle is easy to pick up at both areas and is constantly running. The line inside fills up quickly as every bus load has around 20 folks, all who are after a car, majority automatic cars. If that is the case, be prepared to wait on those busy weekend days, even if you reserved. We reserved an automatic and initially was told they were waiting, however got lucky as someone returned one as we were getting to the counter. Our reservation saved us, so I highly recommend reserving a car. Service at the counter was fine. They were not friendly, nor un-friendly. It was as efficient as it could be and ended with keys in hand. The car was solid. A Skoda model that got great gas mileage and had plenty of interior space. It was nice, even though odd, to be directed to return with the gas tank empty. Due to our limited amount of driving, I returned with half a tank, and weirdly suspect that has something to do with the additional charges. As for the return, all seemed fine. Pulled in, parked, got it looked at, printed receipt in hand and then hopped on the awaiting shuttle. None the wiser to the pending $250 that was coming my way without explanation mere days later. I have since reached out to Hertz twice, but have gotten no response at all. I am now disputing with my AMEX as an unauthorized charge seeing that I have gotten no response or detail as to the reason for the charge. These are always the same horror stories. Completely ruins the overall experience, which for the most part, was wildly successful and positive. Overall, I won't recommend to not rent from Hertz at all, but be mindful and cautious.

    This is the biggest scam! Booked online for 560$ CAD ended up paying 1500$ CAD because apparently…read moremy insurance's I paid online are not good here. They charged us 664 Euros for insurance and we're telling me I'd get a refund etc. I really don't recommend renting a car from Hertz. Rude curstomer service and biggest scammers ou

    Photos
    Hertz
    Hertz - BMW 7 series. Extremely important to photograph and video all damage BEFORE leaving parking spot!

    BMW 7 series. Extremely important to photograph and video all damage BEFORE leaving parking spot!

    Hertz - Proof of insurance at 664 euros.

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    Proof of insurance at 664 euros.

    Aircoach - The return trip on air coach 703 from Dun Laoghaire to Dublin airport was equally comfortable and rewarding.

    Aircoach

    2.9(104 reviews)
    0.2 kmSantry

    Superb and affordable way to go from Dublin airport to the city or suburbs…read more We took the 703 air coach to Dun Laoghaire, where we had booked a B&B. We got to the airport bus terminal 7 mins before it was scheduled to leave, but the ticketing and boarding was so seamless we were seated with 2 minutes to spare! Round trip cost was 17€ per adult and 9€ per kid, whereas a taxi would have cost us over 100€ each way. The seats were comfortable and while the bathroom was not operational, we were fortunately not in dire need of relieving ourselves! The driver was gracious and let us know where to disembark. The hour- long journey to Dun Laoghaire flew by, and the return trip a few days later was equally rewarding and comfortable. Air coach is the way to go!

    I am writing to file a formal complaint regarding a serious incident that occurred today with one…read moreof your drivers. My group had three valid paid tickets for a specific scheduled service, as stated on the ticket terms (valid only for the booked time). We boarded the bus, sat down, and were fully settled when the driver abruptly instructed all three of us to get off the vehicle. At no point did he ask whether we were able to take the next bus. He simply told us to leave. He explained that a pregnant woman--who did not have a ticket--should have priority. While we fully respect and understand support for pregnant passengers, removing paying passengers with valid reservations to make space for someone without a ticket is unacceptable and directly contradicts Aircoach policy. After we were removed, the driver then stated that we could "try the next bus", despite our tickets clearly indicating that they are valid only for the booked time, and even noted that the next service might be full as well. This left us effectively stranded. As a result, we had no option but to take a taxi to the airport. We paid in cash, so we do not have a receipt, but this was an expense we should never have had to incur. This incident caused financial loss, unnecessary stress, and represented a serious failure in customer service and adherence to Aircoach procedure. Passengers with valid tickets should never be removed to accommodate someone without a ticket. I am requesting: 1. A full refund for all three Aircoach tickets 2. Confirmation that this incident will be formally investigated, as the driver's behaviour was improper, unprofessional, and against Aircoach policy 3. Guidance on how to proceed in cases where passengers are removed despite holding valid reservations I look forward to your prompt response and resolution. Kind regards,

    Photos
    Aircoach - We boarded air coach 703 from Dublin to Dun Laoghaire with just a few minutes to spare!

    We boarded air coach 703 from Dublin to Dun Laoghaire with just a few minutes to spare!

    Aircoach
    Aircoach - Image courtesy www.aircoach.ie

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    Image courtesy www.aircoach.ie

    Dublin Airport Terminal 1 - airportterminals - Updated June 2026

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