My experience with Michael "Hank" Lytran was not positive. He provided and I paid him for a…read morediagnostic on my refrigerator. I purchased and installed a water valve, the part he recommended. It did not fix the problem - the ice maker still did not work. I contacted Michael three times asking for assistance to further address the problem. He did not follow up, nor did he reimburse for the service call. On a related note, I watched as Michael "tested" the water valve. After the fact and when I did my own research on how to test a water valve, I learned that Michael did it incorrectly - he did not place the multimeter leads on the appropriate terminals. When I did it correctly, I found out that my water valve was still functional. In other words, something else was the cause of the problem. I am most dissatisfied with Michael's failure to follow up with me. He writes about his business, "Honesty and customer satisfaction are my number one goal." He did not live up to this promise with me.

VERY prompt response to our request and was able to come out same day within a few hours and…read morepromptly diagnosed a failed igniter on our 20 year old Frigidaire gas oven. Very professional and courteous and careful.

They arrived on time and did the job as expected. I also appreciated they didn't try to upsell…read morewhile there and left some information on options for replacing our furnace air cleaner.

They cleaned out our vents. Crew of three people. All very professional. Priced in line with other…read morequotes we got. Would hire them again.

I can't believe we waited so long to get our ducts clean! Currently renovating my childhood home…read moreand we've always had pets... my allergies seemed to be worse and worse everyday. We ended up replacing our carpet and had Kura clean our ducts before and after the carpet. Neal was friendly and did a great job. He even sent me the pictures and video of what they found. I am shocked that I was breathing this in everyday!!! New construction dust? Older home and not sure if they've ever been clean?!? Spend the money and get them done! It is one of those things you can't see, but was worth it. My allergies are not as bad as they were 6 months ago!

We requested to get our vents cleaned. The engineer showed up on time and explained along the way…read morethe work they were doing and showed our interest was well warranted as our vents needed it. Money well spent.

Luther responded promptly to our refrigerator repair request. He quickly diagnosed the problem and…read moreguided us to a good decision. Marty M

Have used La Vert with Merit Appliance Repair for couple appliance repairs previous. Quick…read moreresponse, good communication. While doing work on on GE Profile fridge La Vert commented that he noticed the display on our range top microwave was very dim. That is an indication the the main board is failing. He also stated that he knows I'm a very capable handyman and it's an easy repair. Told me where to order the part, and what to do to swap out the board. I ordered the part, did the repair and bright display again. La Vert didn't need to share that info but did. I recommend.

Barry from Gopher fixed our AC for us. He found what had gone wrong (coolant pipe punctured by a…read morenail during renovations), photographed the damage and fixed our system in an afternoon. It's 78 degrees outside and we're very glad to have our AC back. Thanks, Barry!

Price was high for our needs but the salesman was good. We…read morechose another brand. Response time to our needs was excellent. We recommend the business.

Matt is great! Gave me a range of possible issues/solutions via email, and when he came out he…read moreconfirmed the issue right away. He was easy to schedule with, he was on-time in the window he gave me. Super courteous and nice. He fixed the problem quickly, gave a very understandable explanation of why it happened and gave me some tips for my washer to prevent from happening again. He was very knowledgable, reliable and professional. If you have an appliance repair issue he's great@

Matt saved me $1000 just for working with me through messages. Professional, friendly and…read moreknowledgeable.

The building is a dump, water all over the floor and appliances from a leaky roof, poor lighting,…read moreshow room nothing like photos on website, disorganized, difficult to see products due to disorganization and poor lighting, no owners were present to assist with sales, delivery staff were attempting to fill in and kept stating "owners should be here any minute". I was there at 9:30 a.m. and they open at 9. I would never do business with this company.

I needed to recycle a broken AC unit. They offered to double check it for me to make sure it…read moreabsolutely didn't work before I left it with them (I declined). Quick and easy service. $20 and the hunk of junk was gone. They even waded through ankle deep slush to haul it out of my car for me.

We were referred to MDC after having a sub-par experience with another company. We requested a full…read moreduct cleaning of the entire house, 4300 sqft, and they responded and scheduled us promptly. They were professional and extremely thorough. They fixed everything the other company missed and were quick and easy to work with. We'll go back for a vent clean up this summer since it's been 3 years and we'll be doing another dusty house project this year. They'll be our go-to for future vent cleaning needs!

They did a great job. $425 for 15 vents, $15 per vent thereafter, plus tax. Their first tech did a…read moreuseful analysis and showed me photos, and then the second brought another guy and together they did ~20 vents in an hour. They use a big vacuum that hooks up directly to the furnace intake, then a generator on their truck powers a compressed air sprayer with little agitating whips on it to get into everything. Then they share before and after photos. They also navigated other vendors using the same rooms at the time. A couple of small issues: the cleaning had to be rescheduled because of illness. Things happen! When they did come for the rescheduled time, they were 30 minutes early, which meant I had to leave a meeting to meet them, but it was just a minute or two for them to get started. Also, they will make holes in the ducts to get into areas they can't reach from the vents, and then they plug them. The plugs are black, and in this case I have some exposed vents that are white to match the walls, so the plugs are a little ugly.