Friday night 6pm air conditioner wasn't cooling. Lucas said he could be here in 20 minutes and he…read morewas. He was friendly and got to work. Hour and a half later we had cold. He thoroughly explained what he was doing and didn't mind our questions. After the completed job I knew we had hired a straight and honest company. I would recommend to my friends and neighbors.

Very quick to respond and very flexible with our schedule. Quick easy service that solved the…read moreproblem right away

Barry from Gopher fixed our AC for us. He found what had gone wrong (coolant pipe punctured by a…read morenail during renovations), photographed the damage and fixed our system in an afternoon. It's 78 degrees outside and we're very glad to have our AC back. Thanks, Barry!

Price was high for our needs but the salesman was good. We…read morechose another brand. Response time to our needs was excellent. We recommend the business.

So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to "fix"…read moreit. Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded. Metro had originally stated that they could come out on Friday. I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue. The cost was $120. This was a quick,inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again.

I got an estimate for plumbing work to be done on a house I was considering buying. The company…read moregave me a 4-hour window when they could come and they went to the house outside of that time frame. It took them two more days to get the estimate to me and it did not arrive when they said it would. When they got it to it to me, it was too late and they did not give me the estimate in the way that I asked for it. Communicate with the company was not acceptable, I could not get ahold of the person I needed to talk to, they would not let me email with them.

Responded, checked system, found issue, presented two options for repair / replacement of failed…read morecomponent. I opted for the lower cost option and the work was completed -- and I've had no issues since.

We absolutely love Genesis... We have called on them for multiple projects... and they have come…read morethrough for us every. single time. Even in urgent situations - like replacing a hot water heater - they fit us in on a Friday so we wouldn't be without hot water over the weekend. All of their staff are friendly and reliable.

Fast affordable service when you need it most! Quick response, was able to get parts same day and…read moreget us back up and running! Minnesota is too cold to not have great companies like this to solve no heating issues! Thanks again Mario!!

I almost never leave reviews, however I feel this is a case where it is warranted. My AC stopped…read moreworking, and after texting multiple HVAC repair companies, Mario was the first to respond, which I appreciated. I mentioned that we didn't need an emergency visit and he fit me in his schedule for the next morning, quoting $175 for the service call. After diagnosing an electrical short in the contactor, he left to pick up a replacement part, and finished the job that same day. At no point, before or during the repair, was I given a total cost estimate outside of the initial $175 or a chance to approve the total job amount prior to completion. It was shocking, then, that the final invoice came out to $800: a $175 diagnostic fee, two hours of labor at $175/hour, and a $275 charge for a part (contactor) that retails for $50 or less. In addition, I wasn't given an invoice upon completion of the job, but rather I had to ask for it twice afterward. If any part of this review gives you pause, I'd consider taking your business elsewhere.

excellent work - had two different needs: electrical (smart doorbell and smart outdoor lighting…read moreinstall, troubleshooting and resolving issues with an outdoor GFCI circuit) and an indoor on my sprinkler system ball valve plumbing leak. Both techs completed the work in about 45 minutes and though it was more than I expected to pay, the work was completed and now I'm happy that it's done.

Very helpful and prompt service. Their explanation of the fix was detailed and answered my…read morequestions. Plus flexible appointment scheduling, and more affordable than other estimates.

replaced my fourth Carrier system with another Lennox and I couldn't be happier with the service…read moreand work received high quality and fair price

We have used this Bloomington service since 2019…read more We have found the season inspections, crew and office to be responsive, on time and thorough Fall tune up at $159 Blower motor cleaning $75 They are right off of Old Shakopee at Normandale and our trusted provider.