excellent job! returned call same day, scheduled quickly. professional, complete, smart, competent.

Would highly recommend! Very knowledgeable and extremely professional! Responded extremely fast and quoted a great price

These guys are excellent and very thorough. We found out that a previous company we had out to clean our dryer vent in our new condo in the Back Bay had not actually cleared a full blockage in the vent when we had our new dryer installed. So we looked elsewhere and found the duct men. Lance and team showed up on the same day we called them, in the rain and were totally professional. They even went into the ancient crawl space to help me verify that the vent was in fact connected to the outside outlet. We will definitely use Duct Man again for any dryer vent and ducting related issues. read more

Lance was great! He was very thorough and fixed our problem. If highly recommend him. He's going into my contact list!

The Duct Man is fantastic. Really knows his stuff. Came to my house when he said he would, left earlier than estimated. Offered up some very helpful tips and suggestions to keep my house efficient, etc. Charged exactly what he said he would and left the house cleaner than he found it. He also replaced my dryer vent to a much safer metal one, at a small fee. Never felt I was getting scammed and said the ducts should be cleaned every 10 years or so. If he wanted to scam me and tell me more frequently, I would have fallen for it. Great guy. Highly recommend Lance and his team. read more

Excellent service and great guys! We just moved into a new place in Charlestown. The previous owner had never cleaned the vent once. Duct Man came out and not only cleaned our vent but replaced the flexible line with a solid vent quickly and for a very reasonable price. Highly recommend! A+ read more

We moved into a new construction house a year ago and installed a brand new washer and dryer. The dryer has been taking longer and longer to dry clothes and, after some online troubleshooting, it sounded like a dirty duct/vent was the problem. After a couple other local businesses failed to show up for the job, I called the Duct Manto schedule an appointment. The technician showed up on time (maybe a few minutes early even) and within 30 minutes had identified and fixed the problem (a screen that should have been removed from the vent upon installation was never removed, causing a lint blockage), all for the price I was quoted in my initial call. Not a service I expect to need very often, but happy to have found a great option for when I need it. read more

Highly recommend Lance and Duct Man. He originally came out and cleaned 5 houses on our street (and gave us all a discount for grouping together - something to consider!). He was prompt, wore a mask and did a great job. Our dryer recently started acting up and he came back out just to double check the vent for us. He refused to take any money, which was totally unnecessary and unexpected. We highly recommend him and will be calling him yearly for our vent cleaning. read more

Had them clean a dryer vent duct that hadn't been cleaned in YEARS. I called them Tuesday night. Received a call back Wednesday morning, and an appointment for Thursday afternoon. The dryer vent duct was a long run (probably about 25 feet) and a complete mess. Full of water, lint, etc... gallons of water. We didn't realize how bad it was until Lance and his coworker (did not catch his name) got into it. They quoted me a fair price on the phone. It was cheaper than others that I spoke to. They definitely went above and beyond what they quoted me, and I felt bad about how much of a mess it was. I told them in no uncertain terms that they should let me know how much more I owe them in addition to the quote. He insisted on the quoted price regardless of the excess work. I gave them a little extra anyways. They were about an hour later than we originally scheduled, but get this: they called me an hour or two beforehand to let me know they would be late. That is almost unheard of with contractors. Bonus points for what should be a common courtesy, and they did arrive at the updated time. Paid by check in case that matters to anyone. I didn't ask about credit cards. Pros: - Nice - Hard working - Cleaned up afterwards - Went above and beyond - Stuck to original price even though it was definitely more work than they expected - Prompt, and when they aren't, they call. - Came with all their own equipment and tools. Cons: - None that I can think of. read more

My dryer died and I called Sears for service. The guy said I have to get the dryer vent duct cleaned otherwise the new dryer will be broken again soon. I called Sears, and they don't do condo because they don't have proper tools. So I shopped around and found Duct Man at Yelp. Only one review but I called anyway. Other companies I called charge for the trip even to come to my condo to evaluate and give me a quote. But Duct Man gave me a reasonable price quote for their service the minute I call. So I decided to set up an appointment. It turned out that the other review is 100% spot on. I had the exact same experience. Return calls promptly, show up on time (even early but they call to make sure it's OK), honest young hard workers. They even cleaned my dryer and vent fans in my bathroom. Couldn't be better these days. read more

The "Duct Men" did a thorough job, and the explained the whole process! Thanks!! Now I feel sure I won't have a dryer vent fire, and my dryer dries clothes quicker! read more

I called Duct Man to have my dryer vents cleaned. As it turned out, the duct went down into the basement and looked like spaghetti before it went outside. I had Lance and team replace the old corrugated foil duct with smooth metal. They were very professional, came quickly, were punctual, and the price was fair. He gave me an estimate on the phone that reflected the actual charge. Also, and importantly, they exerted no pressure to change the ductwork. I highly recommend Duct Man. read more

On time, clean and professional. Turns out that my ducts were so clear that they didn't even charge me. Absolutely will use again.

Very pleased with DuctMan. Had an appointment today but due to all the snow and school cancellations, I was sure they would cancel. They did not. Called when they were about 35 minutes away. Came on time. Worked quietly and quickly. Would highly recommend them. Also, because another neighbor booked at the same time, the rate of $175 was reduced to &125. read more

Called them and Lance, the owner, I believe, answered immediately. He gave me a price and we set a date to come clean our dryer duct. Close to the scheduled date he called and said he had a cancellation so could they come now- I said great come over. He was here in 40 minutes. He not only cleaned all the lint out and also repaired the dryer blower issue that was preventing the exhaust from working and could l have caused a fire. Ductman is not an appliance repair operation but Lance knew what to do and did an excellent job of getting our dryer working again-how many places could handle an extra issue like this? He was neat, pleasant and obviously knowledgeable. Price was very reasonable too. After all was repaired my wife dryed a few loads of wash and remarked-"Dryer is working great, so fast-Like New". All this an his helper was ill with the Flu so Lance did all this himself-Never had a repair person so excellent in my 70+years. You can't go wrong with Ductman. read more

Lance and his team did an amazing job, could not be more pleased. Not only was he quick to respond to my inquiry and schedule an appointment that fit with my schedule, but he was also kind enough to give me a heads up the day before that they would be delayed by an hour due to a scheduling conflict. They arrived at the time they agreed to, and went above and beyond the dryer vent cleaning. Not only did they clean the build up, but they also fixed the disconnected vent tube without charging me additionally. It was a tough spot, as my dryer and washer are on top of one another in a small hallway closet in my condo, but they really did a great job., Will definitely be using them next year! read more

Easy to schedule for a dryer vent cleaning, arrived on time. Ended up replacing my old flexible dryer duct for one that is to code and less likely to clog....and it didn't cost much more than a cleaning would have. read more

We had just moved in to a new place and because of the way the dryer vent was routed through the ceiling, the connection came loose and the elbow of the vent duct pretty much broke apart Inside the ceiling. Lance answered my call almost immediately and upon my non-technical explanation gave me a quote and scheduled the earliest time he could drop by post-covid shutdown. He arrived on time, sending me a text when he was near, put up with my constant questions while he was fixing the connection, double checked that everything was working well, and cleaned up neatly after he finished the job. He didn't have to cut a hole in the ceiling (which I thought might be needed), and he even permanently strapped the duct at the vent opening in the ceiling in place (upon my request) so that it would stay put in the event we needed to shift the dryer out of the laundry area. Not only did the job turn out cheaper than I was originally quoted, but he was pleasant, efficient and now my dryer is working perfectly again. (He was also very nice to my overly enthusiastic dog who absolutely loved him, so that's just another bonus point in his favor). Thanks Lance for the great job! We will definitely look for you again when the dryer vent needs cleaning/repair in the future. read more

Poirier Appliance in Norwood recommended this company for a dryer duct install, I had contacted another company to clean the air ducts as I had just moved into a condo. Turns out, this company does both, at a reasonable price. Returned call promptly, showed up on time, did a great job! Ambitious young guys, honest, and hard workers. What more could you ask for? Kudos to Poirier for the recommendation.... If my dryer still doesn't heat right, I will go see them to get a new one now that I know the venting is correct. read more

These guys were on-time, efficient, and did the job well. They had a professional demeanor and explained the difference in cages we might want to use to prevent future bird nests in our vents. Will use them again. read more