I have used the services of Simple Choices twice now over the last 7 years. Each time, Roy and his…read morestaff have been professional and compassionate. I felt at ease from first contact that my loved one (and I !) would be treated with care and respect. I appreciated the prompt response from the moment I reached out. Without hesitation, I would recommend Simple Choices for end of life arrangements.

I'm a year late writing this review, but it was recently the first anniversary of the death in our…read morefamily and it reminded me that we intended to share our glowing review of Simple Choices but didn't get to it in the months immediately after. At the time, I called around to at least 4-6 different places in the Albany area to understand the cremation options available, at a very stressful time obviously. Roy was BY FAR the most compassionate, patient, responsive, and clear about what to expect. Seriously, you just don't want to deal with the impersonal or callous attitudes that came across in my first phone call with some of the other places that offer cremation services. There wasn't even the smallest hint of anything other than the ideal level of genuine helpfulness from Roy. On top of that the prices were extremely fair, and the environment and decor in the Simple Choices funeral home is very comforting. Looking back, it also feels good to have supported a business & team that is committed to doing the right thing for people at their worst times. They live out ALL the values stated on their website. Oh, and I should also mention just in case anyone's looking for this detail in a review - our family isn't Christian, and Roy was nothing but pure kindness and understanding on adjusting the decor in the funeral home for our small family viewing. Roy & team, from the bottom of our hearts, thank you so much for your excellence at serving us at such a difficult time. If we could leave you a 6 star review we would!

This Funeral is the worst , if not the worst funeral home to ever exist…read more Their communication sucks a lot. They don't bother to reply to questions or inquiries. They took an Obituary down since November supposedly it is being re-Written and here we are , almost 3 weeks, and the my mother's Obituary page is still not found on their site. Sickening and people should look elsewhere for their families eternal place and service. This funeral home sucks big times.

Excellent, compassionate service. They were just the right…read moreamount of business and sympathy.

We had a celebration of life for my father and mother at Konciek Collett funeral home. The care…read moreand compassion Jeffery and Daniel Collett took in caring for my family was beyond any expectation we had. They focused on every detail, from the video presentation, to prayer cards, to placement of flowers. Every detail was well thought out and gave us such peace. I highly recommend Jeffery and Daniel in your time of need.

When my Mother passed recently we found out she had a trust set up for her funeral, it turned into…read morea nightmare, until Jeff Collette. This was the hardest day in my life and I truly feel God put Jeff into my path. He was wonderful from start to finish. He made everything so much easier and we knew Mom would be taken care of. I truly can not thank that man enough. God bless you Jeff, this is why small business is so important, I don't think a large place would have done everything they did. My family and myself will always be thankful. Sincerely, Kellie Nardin

We recently had them handle our Mom's wake and funeral. They guided us through the process and…read morewere very supportive and respectful. We have a family member who needs wheelchair access, which their building is perfect for. From the moment he arrived in the parking lot, they made sure he was able to participate and went out of their way to make sure he was included and comfortable, without any prompting from the family. The entire process was easy and will be a perfect memory for all of us.

Parker Brothers is the best! Under the circumstances, they went out of their way to accommodate…read moreeverything needed for my mom's services, and I am so grateful for their support. Vince and the other staff were so kind, caring, and always receptive to our requests. Their compassion and professionalism made a very difficult time a little easier for our family, and we are truly thankful for everything they did. They treated us with dignity and grace from beginning to end, and we will never forget the comfort they provided during such a painful moment in our lives.

We can't thank Mike Barna enough for the guidance, support and kindness he showed our family during…read moreour recent loss. His assistance as we planned services and support after is appreciated and stands out in a time that this level of service is often difficult to find.

We recently had to use their services. They were so helpful, guiding us in what needed to be done…read moreand they helped get everything done. They gave us prices beforehand so we could compare what we wanted and our options. They are so caring and compassionate, especially in your weakest time. They get everything done, A to Z, while keeping you informed and giving you the chance to choose what you want. They took Greta care of us and my Uncle Jimmy and we so appreciate it!

I honestly cannot say enough positive about Newcomer in Latham (Watervliet), particularly…read moreJacquelynn and Nick. They handled every detail of my beloved grandmother's services with the utmost respect and professionalism and, perhaps even more important, showed sincere caring and sympathy for our grieving family. I don't hesitate to recommend them highly. Prices are fair, service is impeccable and these are truly people who excel at their profession and are good at heart besides. Jacquelynn's superb attention to every detail and careful guidance and accommodation made this heartbreaking time easier for our family to bear and for that, we are forever grateful.

They were so helpful,kind,caring and we couldn't have made a better choice…read moreThank you so much!

I have tried to work with Stefanazzi & Spargo Granite Company. I was given a price which I agreed…read moreto. I am not living locally to meet with them on a personal level. But have been calling on the phone. I called them in July, 2024 to clean a family Headstone. I called them regularly to check on the progress. I was told that it was too hot to work on the Headstone in July. I called again in September, 2024. There was still no progress. The secretary was very nice! But the service was poor. I would not recommend this Company.

We don't live in Troy. We don't live anywhere near Troy. However, my husband's family used to…read morelive in this area about 50 years ago. We recently had a relative pass away who was going to be buried near Troy in the family plot. When we pulled out our records, we noticed his family used Riverview 20 years ago when his grandmother needed their services. So, we called them to use their services again. In full honesty, we had no idea what to expect. We knew nothing about them except they were in the area we needed. When we needed their services, we called them up first to figure out the next steps that involved transport and the general services involved with burying a person. We were a bit nervous because we had no family left in the area (well, above ground) and did not know who we needed to contact about the plot, religious services, flowers, and all the rest. Riverview was a life saver. They handled everything. And when I say everything, I mean everything. They handled the pickup, plane transportation, cemetery, obituaries, flowers, priest coordination, service, and everything else I'm missing. They were kind, professional, organized, and completely on the ball. Absolutely everything worked perfectly and exactly as it was expected. I also found the cost of the services to be very reasonable. If you have little experience, funerals are not cheap... if it is your first experience, you will have sticker shock... and after the sticker shock, you are often a bit stunned by the cost. Riverview was not cheap, but everything 'all in' costs roughly the exact same amount of money it cost to bury my own grandparents about 10 years ago. So, with that amount in mind (granted, I know its a different area of the country, but I assume many of these things are fixed costs), I was fine with the cost of their services. I will probably never need their services again because this was the last relative to set up permanent residence in that area. However, if I do ever need to use a funeral home in the Albany/Troy area again, I'd call them in a heartbeat.

I know it's morbid and/or slightly strange to review a funeral home on Yelp - where we strive to…read morereview community-building events - but I had to share my recent experience with Riverview Funeral Home and its staff. After a long illness, my grandmother passed and my family and I looked all over the Capital Region for a funeral home that could honor the woman my grandmother was in life. Riverview Funeral Home went above and beyond. The service was beautiful, the grounds were well-kept, and the entire staff made the entire process better than I could have expected. A big thank you to everyone that helped remember my grandmother and what an effect she had on all those she touched.

Recently used this funeral home, they were not booked at the time, wanted to hurry and schedule…read moreeverything so they could fill a spot that was open it was my father in laws choice and he regrets it, did not even ask who our palbarrers would be hurry up did not explain anything especially dealing with the cemetery awful do not use!

This funeral home features some of the rudest owners I have ever seen. My best friends mother died…read moreand she asked me to come early to the wake. When I got there, the older female owner proceeded to scold my friend telling her "you can't just tell people to show up early". The lines were very long, so when people who intended on staying for the whole thing went to get air, they naturally wanted to come in the back door so as not to cut the entire line. The door was locked, and if you tried to enter as people were leaving, the older male owner would yell at you and even turn you away if you tried to explain you had already been through the receiving line. I went out for some air at one point and when I tried to go through the back door to get back in, the owner pushed the door closed in my face. I was appalled at how, during a difficult time when people were grieving, these people could be so disgustingly rude even to the family. If you want to be shown even he smallest sliver of respect, do not bury your loved ones using this establishment.