Ive brought multiple cars in for work from Normal everyday to my Luxury vehicles and the quality…read morewas impeccable every time. West texas hail storms are inevitable and these guys are timely and honest about scheduling and anything they encounter during the process. Im getting their Revivify Coating to protect my investment from normal paint damage on the road and can add it to my car fax so the next owner knows they are protected! Thanks Source Collision for the great work!

They are a small family owned business and could really relate to my concerns and addressed each…read moreone to my satisfaction. In fact they treated me so well, I applied for a job with them and got hired

Had some work done, replaced and painted panels. Spoiler and both mirrors. I paid out of pocket and…read moreim confident I got a fair price. Owner says they also do insurance claims.

I highly recommend cosmic collision! The whole time my car…read morewas with him he kept me up to date with everything and explained it all to me. His communication and professionalism was great. He also work on my car in such a fast timely manner & my car looks brand new again. I will definitely be going back with any future claims but also recommending Cosmic Collision to everyone. Did such an amazing job!

I am thoroughly impressed with Kings Kustomz!!! If I could give 1,000 s, I would!!!…read more I reached out to this shop in the off chance they would have time for me. I wanted to add a dash camera to my son's car. Kings Kustomz were extremely accommodating, getting me in the very next day. They completed the job in no time at all and had me on my way. They were very professional and did better than I would have ever imagined! The dash cameras were installed, in proper working order, no exposed wires, and are very discrete. The absolute best costumer service and quality of work! I plan on being a lifetime costumer of Kings Kustomz. Thank you for all your hardworking and amazing skills!

Just want to thank Kingz for helping my son out. I'm 5000 miles away and the front plastic part of…read morehis bumper came loose and was hanging. He took it to Kingz and they helped him secure it and tighten it back on. It's now good as new. This is the only place he will be taking his car.

The Ladies up front gave superb customer service! Lanny and his guys fixed my vehicle in a timely…read moremanner and with precision! I recommend using them whenever you are in need!

These guys were great. Did a professional job on my…read more Challenger after hitting a deer at 75mph. Very satisfied with the work. Took a while to get my car back but it was worth the wait. Lanny, the mechanics and office staff were very friendly and helpful, always available to answer my questions and tell me the status of repairs. Will absolutely use them again and no hesitation at all recommending them.

For being my first time using a body shop they treated me so well! I will most definitely get…read morecoming back here when I am in need of help again!

They say they do online estimates? But when you start giving them information they want you to…read morebring vehicle to Odessa. They can't answer simple yes/no questions or give me the hourly rates.

Gap left in fender when manager was told he literally lost his mind. And someone put the wrong…read morespare back under my truck after they removed my bed. Did not tell them when found out because Lord knows the manager might want to try to fight again.

This company censored my review on google maps…read more My late Father (USAF Vet & Firefighter) who's life insurance paid for my vehicle was a firm believer in "what goes around comes around" Do not bother replying with whatever excuse asking me to call you! After two different shops never complete my estimates for the hail damaged hood and the roof center section on my Subaru Forester and submit them to State Farm an employee from Cavender Subaru suggested I try Epic since they are "certified". I tried to book a appointment on their website email address (info@) and got the fallowing reply Mike Woolson Sep 23, 2024, 11:19AM to info@ I'm trying to book a consultation to get an in-person estimate on my vehicle but the website will not let me book an appointment on the calendar. I have tried doing the DIY estimate section on you website and pix with no success. Thank you Mike gilbert@epic Sep 23, 2024, 1:46PM stop Mike Woolson Sep 23, 2024, 2:31PM OK gilbert@epic Sep 23, 2024, 3:08PM Good afternoon, My apologies I thought this was junk mail. Please send me your cell number and will send you a link that will guide you through a photo estimate request. Or isd you rather schedule in person estimate I can take it from 10am to12, ot 2-4:30 that afternoon --------------------------------------------- I finally visited and received my estimate that I submitted to State Farm for examination. Afterwards I emailed Gilbert to get on the schedule that was booked till February that is now probably April or even May 2025. I was informed that they needed paperwork from State Farm before I could be scheduled. OK fair enough! FYI I was told and always put the claim # in the email subject line. I was out of cell service for work but received a voice mail on 10/21 from Astrid at Epic saying "we have received an assignment from State Farm and I was wondering if you wanted to schedule for an estimate appointment" and to call them back. WHAT?????? Someone already knew I wanted to get scheduled? When able I emailed Gilbert 11/8 @10:46am about the call and a $3K price discrepancy between their estimate and what State Farm paid out to me in a check so I pay the repair shop. Are they tired of being screwed over so now I take it instead? Never heard back so I guess my work order was chump change and not worth their time or told me about their timeline as a get lost tactic! I wanted to see how this experience played out because I have a vehicle with paint damage that need TLC

I have used Danny's once in the past, which is the reason why I chose to go to them a second time…read more. which was a mistake. I had a minor repair that needed to be done on my car, so minor that the estimated cost was going to be around $380. Very simple, easy fix as it was just a 3rd brake light. The man that gave me the estimate said it would be a two week wait to get in. no worries. I called after the two weeks and they said "I don't know who told you that but it's a 3-4 week wait", still no problem with that either, they also said since there was a wait that they would order the part and have it ready by the time they were ready for my car. They called me the following week that they were ready for my car, the same day I had been signed up for updates on my car through text. From the day I dropped my car off I had immediately gotten texts saying my car was "in process" not that it hadn't been started yet, to me it was not shocking just because it was such a small repair. After a week of getting the same text updates, I started to worry. I began to call, the receptionist was no help. Never got a call back from anyone and she said they tell everyone that it is a 4-6 week repair. I eventually showed up to the shop and one of the guys said he was going to "check on" my car and came back saying maybe they were going to have to order more parts which I knew was a lie and also told me I might get charged for anything they'd already done. I told him that I had been paying $100 a day on a rental and I'd rather have my car back if they haven't even started it. He told me to come back at 2 to talk to the boss. A little bit before 2, I got a call from I'm assuming the "boss" and he told me I could pick my car up. I asked for the amount I needed to pay to get it out and he said "nothing". I knew nothing had been done, hence why they couldn't charge. When I picked up my keys from the "boss", I was polite and said "thank you" which in response I got a sly "you're welcome". A week after picking up my car, I was still receiving "updates" on my car. Terrible experience as a returning customer.

My MIL dropped her suv off on 12/2/24. She was told her car would be ready in three weeks. At three…read moreweeks, she called and they told her they needed to order some brackets for her bumper.. was told that her SUV would be ready in a week and a half. She received a text saying that her car would be ready the next day.. I called the next day to make sure her car was ready. It was not ready.. I was told by a very rude woman that the entire company had gone out of town for a funeral. I was informed that her car would not be ready until at least Monday.. I called Monday and I was told the car would be ready on Tuesday.. They called her Monday afternoon (1/13/25) they told her that her SUV was ready. It took six weeks for these people to replace a bumper. No one called or sent Text or anything to update us on the progress or anything. We made all the phone calls to find out the information we needed to know.. we also find it interesting that they did not say her car was ready until the insurance company sent them the check. Save yourself a lot of grief and just go somewhere else . (I believe her bumper does not look right and that the color is off) she's so happy to have a vehicle again. She does not want to return it to get it worked on anymore..

Avoid Quality Body Works in Odessa - Dishonest Practices and Disrespectful Conduct…read more I brought my vehicle to Quality Body Works in Odessa and was originally quoted $7,328.94 for the repairs. I understood this was a preliminary estimate and that there could be slight increases depending on what was found during the process. I later received a call informing me that one of the parts they sourced from a junkyard couldn't be used and that a new part would need to be ordered, costing about $400 more. I agreed, assuming that would be the only change. Fast forward three months, I get a call saying the car is ready - and I'm handed a bill for $11,249.83. At no point after the single call about the $400 part was I contacted or informed that the cost would be increasing by another $4,000. If I had known, I never would have approved the work - the car isn't even worth $11,000. I would've paid the deductible and had it totaled out. When I tried to explain this to Bryan, the owner, he told me I either pay the full invoice or I wouldn't be getting the car back - no exceptions. He even stated he would just sell the vehicle to recover his costs. This level of customer disregard is appalling. What made the situation even worse was Bryan's behavior during our conversation. He repeatedly referred to a Black man as "boy" - highly offensive and completely inappropriate. That kind of language has no place in a professional setting (or any setting, for that matter). This experience was a tough lesson, and I'm sharing it so others can avoid going through the same. Quality Body Works in Odessa does not operate transparently, communicates poorly, and in my opinion, showed blatant disrespect. I can't recommend this place to anyone. A handshake means nothing here - get everything in writing and protect yourself

If you want physical body damage (that wasn't there before), major parts missing, items taken,…read morevehicle accessories broken & LESS than a half ass job done (still waiting for ordered parts) over 5+ months, ZERO communication, calls telling you that "We are taking your vehicle to another shop, we can't put on your bumpers, our guys will screw it up" (& both shops did) this is definitely the shop for you! The reviews ARE true about Quality Body Works in Odessa & there's a reason this body shop is NOT APPROVED by major insurance carriers & they deserve less than a 1 star review. Do your research!!! They'll sell you on the ILLUSION that there's a "lifetime warranty" but after your experience, you'll never be back. I DO NOT recommend!!!