With stable employment, I'm finally taking advantage of insurance and taking care of myself…read more I scheduled an annual physical with a nurse practitioner here. As a new patient, onboarding was straightforward; I answered all the questions online before my appointment, and also did eCheckin through the MyChart 2 days before. On arrival, everyone is screened in the lobby for Covid. At checkin, I gave my eCheckin printout which appeared to make it simpler for the staff member as she only had a few questions to ask after. My appointment started on time. They checked my vitals, then the NP came in and spent about 20 minutes with me. Since I'm pretty healthy (knock on wood) there wasn't too much to discuss. I very much appreciated the lab person who efficiently got my blood drawn. My tiny veins didn't phase her; she got me on her first try!

What an amazing facility... extremely clean and well laid out (chairs are 6ft apart), stand here…read moresigns in the floor, and 2 people doing the covid screening at the Main entrance. The bathrooms are clean... water is touch free, towels are touch free... just wish the soap dispenser was also touch free (it's push style) Each desk has a privacy partition separating them from each other. Check in was very nice and easy, and if you use mychart, then you can save time and do the check in online. The inside is clean, and the staff was awesome...

First of all I would like to personally thank Dr Rodriquez for her professionalism- patience &…read morekindness shown to me during my recent visits x2. I feel she was able to grasp my complex issues fairly quickly- she followed up With labs drawn after the first visit with the results and her recommendations even though they are visible in the Duke my chart- this was my 4th visit to this location- years ago my family gifted a visit when there was a bookstore - lunch and other amenities- even though some of the amenities have changed I feel this practice is well worth the investment- options for a la cart services like yoga & other a la cart amenities available. This location is situated off I 85 & other major routes- near the corner of Moreene & Erwin road a mile or so from the main Duke North Hospital Systems on Erwin Road & nearby Medicine Circle. It's now obscured from a lot of greenery and shrubbery but once you turn into the winding paved path way - the location is a beautifully crafted building remindful of the older Duke bricks and newer bricks building.Uniquely designed - there is a drop off entrance for accessibility with automatic door openers. The reception team members & Nurse equally friendly and knowledgeable. Nice comfortable seating available. In house lab. I shall look forward to utilizing more of these facilities in the near future

This has been an extremely disappointing process at this facility. I went for three months and…read moreduring that time My doctor was always late for appointments, she cancelled my appointment twice (one due to illness) and the other unknown. I was put on an antibiotic for a chronic cough with no X-ray and the antibiotic had a black box warning and I became very ill. It wasn't worth $165 a month and I won't go back.

My provider for 10 years has left for the VA. The new practitioner and I fail to click. In fact the…read moreappt became quite contentious. This being my first time with the new practitioner I believe I will request a change.. At 75 I don't need to be treated as a child. No warmth or empathy.

I was scheduled to get blood work done at this location. my appointment was 1pm. I arrived at…read moretwelve forty five as instructed. I had completed the pre check in and I clicked "I'm here" to confirm i was in the waiting room. My instructions dais to take a seat until I was called. There were two people waiting when I came in.And they were both taken within ten minutes of my arriving. More people came in and were taken back while I sat there and waited. Half hour after my appointment time, I went to the counter to let them know that I was unable to wait any longer because I had another appointment to get to. The person at the counter said that the online check in doesn't work.And that they could take me at that time. Unfortunately, since I had given them as much time as I could.I was not able to get my blood work done there.I will be rebooking in a different location. It seems to me that if the location knows that they're online check in system is not working.And they see someone sitting in their waiting room for forty five minutes unattended that perhaps they should check in and see if perhaps that person did the online check in. This was an unsatisfactory experience and I will avoid this facility.

The best primary care I've ever experienced in 50 years and let me say I know the medical care…read moreworld! The office support staff are incredibly friendly, helpful, and extremely professional. The medical staff not only take your healthcare seriously and treat you as a whole person (all genders), but they take the time to listen to your needs and concerns. Duke Health has the best Primary Care at Meadowmont!

Told me they accept my insurance but was billed differently. Not going back. They called it an out…read moreof office visit or something even though literally in office

Well run facility with caring staff and doctors. Testing can be done on sight prior to yearly…read moreappointments. My experience over many years with Dr. Miller for yearly physicals has been excellent! He has also been available by phone for medications and questions. I highly recommend this practice! Julia Huff-Jerome

I've been a patient at Durham internal medicine for over 17 years. I drive over an hour one way to…read moreget to this location. I walked in today to get my blood work and a receptionist tells me we don't accept your insurance anymore. My question is why didn't they tell me this before making a schedule or booking me for this appointment? I could've found someone else now. I'm in a rush before my prescriptions run out. I would definitely not recommend this location or the millennium group I call this piss poor management and there's no excuse for.

Life-savers! I did not know where to go or what to do with the random number of malfunctions of my…read morebody. Two of my specialists mentioned the word rheumatoid condition. So I took that and ran with it and found Shanahan rheumatology. I liked this one because a a practitioner not a franchise, put their name on it. To me, that's an ownership and accountability. They are willing to stake their name on it, which means they are confident in their assessment, treatment, and outcomes Location is easy to get to, ample parking, and the waiting room is quiet, calm with a professional, kind, and knowledgeable staff. She's very humble, but I I have saved the best for last because I know she's very humble, but I would be remiss not to mention Dr. Sairya. I have never been to a doctor so caring, so thorough, and kind. We talked over my various symptoms and she ordered a panel of tests which which identified the culprit. She then had the whole picture and began our regimen of recovering out of an acute phase of a yes damn my aim well-being patient log She tested again to determine the accuracy of that number, and it did show up again the same way so then she was able to make a plan to treat me. This kind of diagnosis is chronic, so there's no curing it. The fact that there is a physician of her caliber gives me great confidence that my condition will be managed so that I will have a better quality of life. I am completely grateful to this medical practice that demonstrates what healthcare should look like.

I was a patient at Shanahan Rheumatology for approximately seven years. During that time, I became…read moreincreasingly concerned about the practice's communication, care coordination, and responsiveness to patient concerns. I received conflicting information from different providers and staff members regarding my treatment plan. Over the period two physician assistants offered contradictory recommendations, a staff nurse provided guidance that conflicted with the PA's instructions. When I sought clarification, my questions were not adequately addressed, and I was unable to obtain clear, consistent guidance regarding my care. I also attempted to raise concerns through the patient portal, but those efforts proved frustrating and unproductive. In some instances, the information provided appeared inconsistent with FDA recommendations. I was never given the opportunity to discuss these concerns directly with Dr. Shanahan. In fact, after my initial visit, I never saw him again. Rather than addressing my concerns, I ultimately received a letter from Dr. Shanahan terminating the physician-patient relationship. Based on my experience, the quality of communication, continuity of care, and patient support declined significantly during my years with the practice and fell well below the standard of care I had come to expect.

This review is for Joseph Falsone, MD and NC Heart And Vascular in the Medical Office Building…read morewithin the Rex Hospital Complex. between the Heart & Vascular Hospital and the Emergency Department. Almost all of my physicians are within the UNC Health network, which I find extremely helpful. The MyChart app makes it easy to manage appointments, communicate with my providers, review test results, and keep track of my healthcare. I am on Medicare with a Mutual of Omaha Supplement, and the system has worked very well for me. Dr. Falsone and the entire NC Heart and Vascular team have always been knowledgeable, professional, courteous, friendly, and genuinely caring. I see him for my annual cardiology checkups and have also undergone a stress test at this office. Every visit has been efficient and reassuring. What I appreciate most is the excellent coordination between Dr. Falsone, my cardiologist, and Dr. Williams, my primary care physician. Their communication and shared access to my medical records through UNC Health give me confidence that my care is well coordinated and that everyone is working together for my long-term health.

An awesome health provider. I took a family member for outpatient surgery.Recovering from some…read moremedical issues- I was provided transportation from the vehicle to the hospital and back - while in the hospital also. My family member was provided with kindness dignity cared for with the upmost professionalism. This was my third time experiencing medical care at this hospital and can truly say it is a top notch medical care center!

Amazing! Dr. Hutchins was extremely personable, did a great job of explaining everything, was happy…read moreto go the extra mile to ensure the best possible outcome. He has the best bedside manner- he took the time to get to know us and was tremendously knowledgeable. I am in healthcare and am very had to impress; I am thoroughly impressed! By far the best primary physician we have ever had.

This was the first time going to a Duke Primary care facility and boy was I pleasantly surprised…read more The reception area was clean and well maintained. A security guard standing around doing nothing didn't help, but having one present was comforting. The front desk staff was friendly, however the workflow for the facility was a lil' weird. they had kiosk stations where you had to go to 'sign in', however after that was done, you would see the front desk to officially 'check in'. After being taken back for triage (blood pressure, weight, height), you are escorted to the back area where the rooms look like you are in a hospital. There is a central command area in the middle with a bunch of rooms on the outside, giving a central station command to run the office. (I thought this was very well executed). The nurses and staff were very friendly, as were the regular staff (custodial). The physicians spent plenty of time with me going over all of my test results as well as discussing issues that I was having. I had to get some blood work as well, and the phlebotomist's that were in the lab were extremely professional. I was definitely impressed by this facility and look forward to using them as my primary location for my physicians