Service: Front-5, Staff-5, Doc-5 Lobby: 5…read moreParking: 5 Date/Time: 3/10/2026 Doc: Dr. Melissa Ogden Going on 6 years with Brier Creek Vision Care and they just get better every visit. After Nakagawara left, I was paired up with Dr. Durham and then Dr. Ogden who is really good and thorough! She explains everything and waits around for questions like you're the only patient she has. If she finds something in your eye that doesn't sit well with her, she makes sure she's satisfied it's safe before she sends you on your way. The staff are all so friendly and helpful. The front desk, intake and even checkout, all seem happy to see you! Their communication vehicles include not just call in but also texting and email. The texting option works well even with scheduling an appointment. You really can't go wrong trying them out! If you're paired with someone that the personality doesn't fit, ask to see someone else next time. They really do a great job getting you comfortable. Highly recommended!

Get rid if the " new patient package" that it appears one HAS to complete before deigning to…read morearrange for an appointment. The Personal details required far exceed that needed for a straightforward eye examination and testing. There is NO need for one to supply detailed medical Information on family when it is only ONE person requesting a simple eye test and is considered very intrusive. If for reasons found at a later date then, and only then, would one need to provide further , very personal , medical Data and information ,

Was here with my sister in law today to see her ophthalmologist due to a decrease in her long…read moredistance sight. Arrived at 9am and left at 11:55am! I Understand that she needed to have testing done which was completed timely. The issue was waiting for the doctor which she didn't see until 11:40am which is an excessive waiting time and unacceptable. Not sure what is happening in the clinic area but whomever is scheduling needs to be more accurate and considerate of the patient's time and toll it takes on them as most are in their 70s or older. I hope this review helps others who receive care there which is why I am posting this. On a positive note the check in and check out personnel are efficient.

Staff and Doctor B. were friendly informed and professional my entire visit. The waiting area was…read morevery clean and so were the grounds. I highly recommend their practice.

Walked in; danced out!…read more A first timer when it comes to vision issues, I booked an appointment at this location as it is nearby to home and work. KISMET! I was very satisfied (nay happy!) with the service I received. I appreciated the effortless onboarding experience that could be done by filling out forms online. Arrived at my appointment slightly early and was attended to right away. The staff here are absolutely delightful, from reception, to the doctors, to the eye bar specialist. My interactions were bubbly and pleasant. Dr. Reynon carefully listened to my concerns during the exam and addressed all my questions expertly. I especially appreciated a concern he raised during my exam, and the team worked to get some of his findings to my oncologist for review. Baby's first glasses! As this was my first time getting glasses, I want to give a special shout-out to the kind woman who shepherded me through the whole process. I was told they would be ready in ten days, but they were ready after two! I can't recommend this place enough due to them getting me exactly what I needed. I cannot comment on pricing. I imagine I could have taken my prescription to Walmart for something less expensive, but why would I do that when this office is equipped with the right people delivering the right services and treating them right?

This clinic is very unfriendly to families. Parkside Eye Care has an unreasonable policy: only two…read morefamily members can be seen per day. If your household has three people needing eye exams, you'll have to make multiple trips -- very inconvenient and inconsiderate. Even worse, the front desk staff who answer the phone are extremely rude. They interrupt while you're speaking and have even hung up mid-conversation. Completely unprofessional. Not recommended -- especially if you're looking for a clinic that values your time and treats patients with basic courtesy.

Dr Kelly is a very nice and experienced surgeon. However the office mgr is difficult to connect…read morewith and gives confusing information. My father's had a very difficult time getting direct and consistent answers, making him nervous to proceed with his cataract surgery, which he really needs.

I would like to say that I had an amazing experience at Kelly Eye Center Brier Creek! Everyone…read morethat I encountered from checking in to the young man who examined my eyes, as well as the Opthamologist; were absolutely great!! I really appreciate the warm and welcoming atmosphere and people. Also, I cannot forget that Doug went out of his way to assist in scheduling me in at the last minute. Thank you all for all you do and being so kind, courteous, as well as professional. God Bless you all , you are appreciated. Mika Walker

Dr. Waldorff is the best eye doctor I have ever been to. She is humble, listens well, gives a…read morethorough exam and takes her time to make sure everything is satisfactory. The staff was just as nice and polite and their wait time was less than 5 minutes. I would never go to anyone else.

Dr Woldorff is a wonderful optometrist. I cannot say enough about how well I had been treated as…read moreher patient. Her office staff, however, leaves a lot to be desired. From my very first visit, when I had mixed up the time but they failed to tell me & let me sit there for an hour. Or most recently when I tried to make an appointment, and did not have my insurance card on hand so they refused to set a date. And then to the person who sits in the section with the eyeglasses -- last time I was in there, there were two dead cockroaches on the floor, she was on her phone & my very presence was an annoyance. While I appreciated the lack of pressure sales, this was ridiculous. She barely looked at me as I asked questions about frames. I liked this office for its location & Dr. Woldorff but I will have to move on to another place that seems be fully focused on the patient.

Completed my second eye exam and glasses purchase with Cary Vision Care and had a wonderful…read moreexperience. Usually, I am very indecisive about which frames to pick but Cameron was so helpful and kept me entertained during my wait. The wait was no fault of their own as the doctor was busy assisting another patient with an eye emergency. This is the second time I've had her guidance with selecting new frames and she never disappoints! Hands down the friendliest person I've encountered and she has the best style advice. Absolutely loved chatting with her and trying on all of her recommendations! Thanks Cameron!

I have been seeing Dr. Jeff for 30 years. He has done an excellent job. He is thorough and knows…read morehis business. I actually enjoy seeing him every year. I would recommend him to anyone, and have.

The service quality changes and the price is confusing. It seems the office staff was not familiar…read morewith giving a price.

Establishing medical care is always an annoying thing. Back in 2017 my eye insurance changed and it…read moreforced me to start shopping for a new eye Dr. I'm so glad I found Cary Family Eye Care! The staff and providers are all very nice and helpful. The doctors are both patient and helpful. I didn't have to wait a long time. They also have one of the machines that insurance doesn't cover that takes a photo to you don't have to get dialated as often. It is so nice to be able to have a full eye exam and not be cross-eyed for hours. My understanding is it's not a full replacement for dilation always, but it's just a nice thing to be able to rotate for dilation, even if it's $59 for the add-on/substitution. Furthermore, I have really poor eyesight and the glasses were among the most affordable I've purchased with hyperindexing. They were very low pressure for purchasing new frames, contacts, etc, but did have a few discounts on frames so I was able to get some non prescription sunglasses at a very affordable price. I recently was in during the pandemic and they have top notch protocols for cleaning including cleaning behind each patient and wiping anything you're touching down in front of you with alcohol. Everyone I was within 6ft of had KN-95 masks on. I highly recommend giving them a shot if you're shopping around for eye care. Bonus: they have hours after 5pm!

Updating my earlier review from last year. Just had my third annual eye examination with Dr. Gupta…read moreand the staff at Triangle Eye Consultants. I had Nadia as my technician. She prepared me for my consultation with Dr. Gupta. She was very friendly, professional, and thorough. She asked detailed questions about my eyes, diabetes, and overall health. I read the eye chart with her and completed several vision tests. She also applied the eye drops needed to dilate my pupils. Afterward, I waited only a short time while Dr. Gupta reviewed the results of my examination. Like my appointment last year, Dr. Gupta was exceptionally well prepared, friendly, and professional. She examined my eyes using a modern slit lamp microscope and explained everything clearly in terms that were easy to understand. The office is modern, spotless, and equipped with the latest diagnostic technology, giving me confidence that I'm receiving excellent eye care. They also coordinate my care with my UNC Health primary care physician, Dr. Joseph Williams, which I greatly appreciate. This was my third annual appointment, and I am just as impressed today as I was after my first and second visits.

I absolutely live the care I received from Dr. Gupta and Dr. Schultz for my cataract removal. They…read moreare very thorough, professional, and they really listen to tour vision concerns. The staff treated me with respect and are very friendly and knowledgeable. After each eye surgery and during the procedures they made sure to explain everything including my lens options clearly and what to expect. They called me to make sure I was doing ok in post op. I couldn't be happier with their care!