This clinic is amazing. My dog had a dental last year and she did great. The doctor, Dr. Allphin…read morewas so sweet, kind and explained everything that was done during the procedure and what aftercare would be needed. Knowledgeable doctors and support staff. Everyone was very nice.

This is a great place for your dog the staff will treat your dog with the love and care as if they…read morewere their own dogs. They even have an area for the smaller dogs in case they're a little more nervous about the bigger dogs. They let me and my dogs tour the kennel before making a decision and never pressured me to make a decision. All dogs there seemed happy and had easy access to an outdoor segment of their own unit. The staff was friendly and respectful of my dogs as they're nervous about strangers. I would let my dogs stay here

Exceptional service and very caring people. Have been great with diagnosing and treatment. We have…read morebeen going here for over 25 years, since they diagnosed correctly what other vets didn't and literally saved our dog's life.

My family has been going to Countryside Veterinary Clinic for over 20 years including the next…read moregeneration of our family. Our doctor and all of the people that work there feel like family too. They have been with us through many journeys, and their support has been amazing. We love and appreciate you all!

Sadly, we had to put our 11 yr old dog down last week, and Cascade was absolutely the best with the…read moreentire process. They kept us informed of each step, and were kind, warm, generous with time and empathy. On such a sad day, they truly were the only bright spot. Thank you for your service, Cascade.

We had an extremely disappointing and upsetting experience with Cascade Veterinary Clinic in…read moreWenatchee. We were charged over $1,800 for our dog's care, despite being told beforehand that the neuter procedure would be free. When we questioned the charges, they denied ever saying that which was frustrating and felt misleading. After the surgery, our dog needed additional attention and had to be brought back in. What they described as a "band-aid fix" was never clearly explained to us, leaving us confused and concerned about what was actually being done. Even more troubling, the fix didn't hold the first time or 3rd our dog had the same issue again while still on the table at the clinic. Sadly, the root of the problem was not ever discovered. and sadly, the bill for the so-called band aid fix was the same amount as the first surgery, stitches and neuter. The staff is rude including the receptionist. they seem more concerned about the bill than the animals honestly. When they returned our dog to us, he was extremely out of it to the point that it was alarming. We had to carry him to the car, and the same issue happened again on the way home. The entire situation felt rushed, poorly communicated, and deeply unsettling. Sadly, our dog is no longer with us, and we are left with a lot of grief and disappointment--not just from the loss, but from the way everything was handled. After a bill of over $1800.00 we would expect some resolution instead we lost our dog and left with more expenses. we loved him so much.  We expected transparency, care, and professionalism during a difficult time, and we did not receive that. We would not recommend this clinic based on our experience.

Our Italian Greyhound, "Sophie", passed over the rainbow bridge on Tuesday. Cascade Veterinary had…read morediscovered cancer throughout her body. We looked for a service that would come to our home and anesthetize Sophie while we held her. We found Nicole Vega of Hummingbird Veterinary who came promptly. She answered all our questions and offered all of the other end-of-life services that might be required. After anesthetizing Sophie, she lined up a cremation service, source for an urn with inscription, and took Sophie with her to follow through on all those services. Dr. Vega was thorough and compassionate at every step of the process. She was thoughtful enough to create a clay medallion with Sophie's foot prints impressed in it (see pic). It turns out that Dr. Vega is well known and highly regarded in this area. She substitutes for other veterinarians when asked. We've decided to take advantage of the preventative care service she offers. Her philosophy of "an oz. of prevention is worth a lb. of cure" makes excellent sense in a time when other veterinarians are scheduling their services one to two months out. Her services to us were 5-Stars!

It can be such a hard decision to say goodbye to our four-legged family members, but I always hoped…read morethat when the time came to say goodbye to my girl, I'd be able to use an at-home euthanasia vet. I feel very fortunate Dr. Vega was available for us - she was so organized, communicative, and professional from the first email communication until her departure from our home. I was really impressed with her calm demeanor, that it was important to her that we were all as comfortable as could be before moving forward, and that we had all our questions and concerns addressed. She was kind and efficient in all the right ways and I wouldn't hesitate to call upon her again or recommend her to a friend. Thank you, Dr. Vega, for your compassion in such a difficult time. You are a blessing!

I've been consistently impressed here. Shawna is WONDERFUL! I know my baby dog is in good hands…read morehere. Dr Shawna Bais has been so calm and reassuring when I'm feeling worried or stressed about something wrong with my pet. I actually heard a story from a friend about how he and his wife had taken their cat to several vets in town and felt they were all dismissive until they came here and Shawna was the first vet that listened and cared and helped them with the cat. I had to smile when they told me the story because I felt the same way when I came here. She heard me. She cared. And she has taken wonderful care of my puppy. Tonight was really the moment that solidified all this for me. Long story short, I emailed and called after hours. Late at night. On a weekend. And guess who looked at my emailed pictures and called me back? I could have cried in gratitude. She was so reassuring, gave me helpful suggestions and wasn't at all upset with me for potentially spoiling her time off. Over and over I'm thankful Shawna is our vet. She's such a blessing!

I've never worked with the vet here so I can't comment towards his medical work but office staff is…read moreclearly not trained. I called to ask about spaying a cat and who ever answered couldn't give me any info. Just kept saying they were booked. I asked how much it would be and he didn't know because there's additional charges but that there was a waiting list. I said that I was ok with being placed in a waiting list, I asked that what was an approximate time for my cat to get looked at and he couldn't give me a time frame either, that he didn't know. I asked when it was a good time to spay my cat and he said 6 months. I asked if I were to be placed on the waiting list and got called before my cat was 6 months old if it would affect her. He didn't know. Ask what would happen with my place if I got called and it wasn't time he didn't know.

Have been very happy with the care and promptness of return calls. Inviting office atmosphere and…read morepleasant staff.

Worst experience i have ever had. So disappointed. Veterinarian Kyle was extremely not personal. He…read moreasked me when he walked in the room so what's wrong with your cat? Im sorry she has a name and she was extremely scared. He is not what I want as a Veterinarian. I miss dr Kepler. I won't be back. Which is a shame because I love Michelle. She is amazing. I hope Kyle can learn to be more personal. My animals are my kids.

Dr. Lisa Otto, who now works at Dr. Keppler's veterinary clinic, another is an excellent…read moreveterinarian, very compassionate, patient, kind, and extremely good at what she does! She took care of our dog , and she was very, very good with him; loving, and a great doctor. She admistered a shot, gave him a de-worming treatment, and clipped his nails. That last part might not sound like much, but he's a huge dog with a terrible fear of nail clipping for some reason. (We adopted him, so we don't know the reason.) Anyway, she was able to accomplish this almost impossible task with ease! I give Dr. Lisa Otto five stars...the highest rating possible! James and Deborah Bryant

Dr Keppler and his staff are absolutely the best, my fur baby was attacked by a large dog that left…read moreher with lacerations and puncture wounds around her neck ( she's a small terrier mix ) I called the emergency vet number at 10 o'clock at night and was told it may be awhile due to many pet emergencies, Dr Keppler called me back in a short time and even though he and his staff were busy taking care of other ill babies he said bring her in we were there within 10 minutes was met by Rory his assistant ( who took minnie from me and took her inside ) after examining her Dr Keppler came out and explained what he found and what he thought was needed for Minnie long story short they kept her over night cleaned and fixed her wounds and took excellent care of her and let us know the next morning we could come and pick her up she is a little tattered and stitched up but will make a full recovery. Huge thanks to Dr Keppler, Rory and the other team members who treated my baby like their own

This is by far the best doggy daycare I've ever used. They are so caring I'm new to the area And…read moredidn't have a veterinarian I asked them about a veterinarian because my baby had an ear infection, not did they only recommend a veterinarian they came to my house and picked my dog up and took him to the vet on a Saturday. My Bram will only go to them from now on. My dad comes home tired and well behaved

My dog was happy when I picked him up. No kennel cough like a place further west. .read more

I have known Eric Whitener for many years, he has given three of my dogs the best of care in all…read morethat time. He is a great vet and cares for the animals he treats. I would recommend him highly to anyone who has a pet they care deeply for.

My little EdD was experiencing paralysis on his left side. Our initial veterinarian put him on…read morePrednisone. We searched for a Vet that would treat him so we could get him off the Prednisone. Dr. Megan was amazing, and we noticed improvement after the first visit. I took this picture after his 2nd visit. Thank you for ur help Dr. MEGAN & staff

When we brought our Ellie (Beatle mix) to the clinic 7 mos ago, she could not move her hind legs or…read moretail. Due to lack of proper treatment from her previous Vet, her muscles had atrophied. With loving and professional care; using acupuncture, laser and TENS and hydrotherapy treatment.. She can now walk again and able to explore her property and thoroughly able to express herself.