Ordered my first dress from a different Von Maur but it was never delivered due to an error putting…read morein my address. I was then sent a new dress from this location. It delivered a day before my event and it ended up being the wrong color, despite the worker confirming the color with me before. I didn't have time to get a new dress, so I had to wear a color that did not match with my boyfriend's tux. I called to complain about my issues and they refused to give me any kind of compensation or offer a partial refund for all the issues on their end unless I came to Madison to return the dress, when I live in Milwaukee. Very disappointed in my Von Maur experience. Update 7/21: Von Maur offered to send me a new dress at no extra cost in the correct color! I appreciate customer service taking the time to fix the issue.

Had such a pleasant experience shopping here with an elderly family member. The sales associates…read morewere helpful, respectful, and very patient. We had multiple people assisting us and had a very successful shopping trip due to the great selection. Major shoutout to the woman in the intimates department for exceptional customer service. High quality selection of clothing but at a higher price point than many places in town.

I was impressed by the large selection of men's athletic shoes, at great prices! I'd just seen…read moreacross the lot at Dick's Sporting Goods where the cheapest tennis shoes were nearly $100 and most were $120-150! I passed on those and found the perfect pair on sale at Kohl's for just $29! I picked up some sports t-shirts for $19, too. So much cheaper than Dick's. The lady at the self check-out was helpful and friendly.

My husband and kids got me several maternity dresses from Kohls for Mother's Day 2025. Because I…read moream eleventy-million weeks pregnant, the dresses were all about a size too small to accommodate my growing belly--so I took all three dresses back to Kohls just a couple of days later in hopes to exchange them for store credit so that I could size up. As they were a gift, I did not have the card that was used to purchase the items, nor did I have a receipt. I figured it would be ok because the dresses still had all their tags on, they were purchased mere days prior, clearly had never been worn, and I was simply requesting store credit (not cash or anything). So, I hauled my giant, tired, pregnant self over to Kohls with my toddler in tow just to exchange these damn dresses. I was asked to give a phone number, email, and my state-issued drivers license. I freely gave this information. Then, the woman working there told me that without a receipt, they could only issue half-store credit. So, if I wanted to return the dresses, valued at around $100 for all three, for store credit, I would only get $50 store credit. Engage internal Karen mode. I ended up calmly and quietly just saying, " ok, I'll go home and find the receipt and bring them back for a full refund"...which I fully intend to do, this evening. And then, instead of keeping my money within that same store via store credit/exchange as I initially intended, I will walk out, spend the entire amount elsewhere, and probably never go to Kohl's again, as the vibe, price point, and shockingly worsening customer service leave so much to be desired. I understand that there could be a situation in which someone steals clothing, leaves the tags on, and then tries to return the items for cash....that probably happens all the time. I am sure this policy is an attempt to address that. However, it seems misapplied and misguided to use this policy against someone who is trying to exchange recently purchased, brand new, items for store credit. (Especially when the customer doing so gladly presents their government-issued photo ID and it is a couple of days after a national gift-giving holiday) Now though, I have to go through the hassle of going to Kohls all over again, taking another hour out of my day, in order to rectify something that should already have been fixed in like 5 minutes. And now, instead of just keeping my money within the store, I am taking it all elsewhere. Seems like a really stupid policy. I get that we live in a low-trust society, where theft is rampant. Despite this, I still don't have to patronize businesses that default treat all their customers with suspicion. For years, the selection and prices at Kohls had been mid, at best. The main reason to go to Kohls was always that they had great customer service and a stellar return policy. If that's no longer the case, and it seems to be, then I have no reason to go. Also, Kohls cash is now excluded for any sort of "premium" brands that they carry (Nike, Sephora, etc) so that sucks too. I see Kohls going the way of Sears...once they piss off the Midwestern moms and grandmas, their core clientele, the end is near.

About a week ago I went over to Ross to check it out. I was really happy with what I found there…read more It is very much like a Marshalls or TJMaxx. The store is very bright and easy to shop. The staff was friendly and helpful. I visited on opening day and so I think they had a lot of staff on duty. The store was a little under supplied in some areas. I'm guessing that is because they just opened. I was happy with the brands etc...that they had on hand. The one big downside of Ross is that they will not let you take your cart to the parking lot. I bought a large dog bed and some smaller items. They put my smaller items in a bag and then the dog bed in the cart. When I got to the door I was stopped and told I had to leave my cart. So here I am trying to manage my bags, my handbag and this huge oversize dog bed. A customer walking out with me commented on how bad it was to expect customers to not need a cart. What if I had not been able to handle my purchases without a cart? I guess I could pull my car up, but if that is the expectation then I would think that would be a problem for them during heavy shopping times. I would definitely go back. The store is in a very conveniently placed location. I hope they change the cart policy.

Glad to find what I was looking for in the clothes section! Didn't wait long and the team seems to…read morehave a decent system to call for backup. Small selection of shoes, candles, and snacks for a Ross location. Didn't have any chairs or furniture either. There's a whole aisle for pillows, so this might be a great place to go during campus move-in. Fragrnaces are locked up, but there are several shelves to look through. Be careful of the potholes throughout the parking lot.

I love zumiez and I always have but today I had a really nice encounter with an employee- I had sat…read moredown on the couch for a moment after receiving a hard text message and the employee working noticed I had started to cry and offered me tissues. He was very kind and I really appreciated the gesture. This place is comforting, the items are amazing and the community of people who work here are the kindest souls I've encountered in public. To the man working on 11/16/24 around late 5pm; you are very considerate.

Holy flashbacks, Batman! Since I had never been in Zumiez I wandered in and was instantly…read moretransported back to being 14. Fourteen-year-old me would have loved this store. Being aimed at skater kids there are a ton of hoodies and shoes with some other clothes and accessories filling out the store. Back in my day, we had PacSun - Zumiez is set up almost identically with bright walls and weirdly dark lighting. Despite my rapidly advancing age I found there were some really great shoes that I'll keep in mind as a gift for my boyfriend (upstyled high-tops) and a couple of sweatshirts that I would still wear now (I'm still thinking about you, charcoal gray & maroon combo!). I still look like a teenager half the time, does that mean it's okay for me to dress like one?

Great staff that helped us find scrubs for my daughter. Staff reviewed the set she tried on and…read moreproblem solved with new sets that we ended up purchasing. Appreciated the variety of styles and colors.

I would never shop here again. The store didn't have a person in it, yet no one offered to help…read more Prices high and the staff is rude. I'd rather just shop online. So unprofessional.

Great selection, great service, great space. I love the intimate feel and personal attention,…read more and Donna's eye is unbeatable for one- of-a-kind, comfortable and affordable clothes. Can't wait to go back!

This is the best shopping experience I've had in a long time. The top I bought is cute and…read morecomfortable. I'll be shopping at the Hart Beat Boutique again!!! Love it!!

Since the fall, I have had to stop and twice. The first time was to exchange a pair of soccer…read moreshorts for my eight-year-old that was accidentally ordered as an adult medium instead of a child's medium. The staff was extremely friendly and helpful. They didn't have the size needed in store, but took down my I formation and called me when it was ready (just a few business days later). My second trip was Christmas shopping for goalie gloves, a goalie jersey, and soccer ball. The prices were actually reasonable compared to the same product we had looked at on Amazon. With that being said, you can definitely spend a fair share of cash without putting much effort into it. Great selection, anything you could need to play rec or competitive soccer, friendly and convenient!

If you need soccer stuff, this is the place!…read more Good people that know what they are talking about. They have a nice uniform department and can get you anything you want. Most/many clubs use Stefans as their uniform supplier, and they keep your kids' information in the computer for easier ordering (online too!). Prices are reasonable. We thought shoes might be pricey there, being a "high end soccer store", but the shoes they carry are competitively priced with other stores. They also have the "good stuff" that other stores won't carry. Check the clearance rack for some nice clothing to wear otherwise - discontinued items can end up there. The store location is convenient and you can usually get help quickly.

Amazing place to go, Ashlie, the manager really knows her stuff and it was an amazing customer…read moreservice experience. 5/5 would definitely recommend

I am extremely appalled at the experience I had with your company…read more I got engaged December 25th, 2018. After the 1st of the new year, I saw the Alliant Energy Center in Madison WI was hosting their annual wedding expo. I knew I just had to go experience this! I had high hopes of finding my vendors for my wedding here. While at the expo, I came across Nedrebo's. The suits that were displayed were unlike anything I ever saw in men's formal wear. So many styles and color options to pick from! I was also pleased with the customer service. My fiancé picked out his suit and insisted we make an appointment for him to get fitted in store. A few weeks went by before we made it to the store. We were greeted by a gentleman named Michael who appeared to be very knowledgeable in men's fashion and gloated about his tailoring experience. Michael was also noticeably stressed out as no one was in the store helping him on this busy Saturday. He was trying to greet customers, answer the phone, and gather measurements for my fiancé. We decided to cut him a break due to the lack of staffing and picked out the suits for our groomsmen, ushers, groom, and dads. All the men came into Nedrebo's to get measured between mid January to early February. The order was placed, and Michael told us we can expect to pick up our suits the day before our wedding which would be December 20th, 2019. August came around, the new store manager Jennifer called me. She let me know Michael was no longer with the company and I can direct all my future questions to her. She proceeded to go over each rental with me to verify all measurements were correct along with the suit selections we chose. I really appreciated this as things can happen when staff changes. She called me again 1 week before the wedding to check in and stated she would be calling me the week of the wedding on Tuesday by 2pm to let me know if our rentals arrived. Our wedding was the Friday so I really appreciated her being organized. She did let me know the suits were ready Tuesday, however we are not from Madison area and would be in town by Thursday at 2pm to pick up suits. When we arrived, the groomsmen, ushers, groom, and dads tried on their suits. Every single suit was either the wrong color, wrong size, missing suspenders, missing a vest, missing bow ties, shoes had the soles literally hanging off of them! Every single thing we ordered was WRONG and my wedding was the very next day. Jennifer assured us that she would get the warehouse on the phone immediately and make sure the correct items were overnighted to us and they would arrive to the venue by 10am on Friday December 20th our wedding day. I did not sleep or eat because I was so worried our bridal party would not have suits to wear. I could not believe this was even happening! We ordered these in February and were so organized! Not to mention, how does the warehouse mess up an entire order that is over $2,000 in rentals? AND the shoes.. every single pair... that's 10 pairs of shoes... the soles were literally hanging on by a thread! How could the warehouse send these in this condition and think it's acceptable? Anyway.. wedding day is here and I arrive to the venue at 10:30am to find out our best man and my mother have been on the phone with Nedrebo's the last hour trying to find our suits that were PROMISED to be there by 10am. At this point I broke down. I called Jennifer and lost every ounce of patience that I had left. She assured me she was doing the best she could to find our suits that didn't arrive. At 12:00pm she stated she was driving to the warehouse to pick up the suits herself because she couldn't find the ones that were supposed to be shipped to us. She arrived at 12:45pm with the suits. Not only were the suits still wrong.. but this was 15 minutes before our ceremony started. Our groomsmen didn't get their pictures taken as planned because they didn't have their suits on time. After telling Jennifer I am not paying a single penny for any of these suit rentals, she spoke to corporate and they agreed that every single person would be refunded in full. I greatly appreciated this, however, your CEO needs to be aware of this awful event. No bride should have to go through this on their wedding day. I should have spent my wedding day stress free and relaxed trying to soak up every moment. Instead I was heartbroken, crying, and desperately trying to find these suits so I could go on with my wedding. To make this even better... my venue contacted me today 12/30/19. Our suits were delivered to them today by UPS. These were supposed to be delivered on our wedding day over a week ago! The shipping label even says overnight shipping December 20th but they didn't not arrive till today December 30th. I pray this is a huge lesson learned for your company and you get your warehouse in order. I trusted your company on the most important day of my life and was highly disappointed.