I bought a Lazyboy dual power loveseat recliner in mid December of 2022, and also purchased the 5…read moreyear accident protection plan. This review is for that protection plan. Last year around the holidays, it started having occasional problems with the reclining feature. Sometimes the back wouldn't go all the way up, or the footrest might sag a little on one side, but it always self corrected within a few uses. I planned on calling after the holidays. Then we started passing around either the bad flu going around, or Covid, not sure which. Things didn't get back to normal til the beginning of March. I noticed that the recliner was having reclining problems more often. So I got out my paperwork, and called the number on it, and talked to the woman who answered. Answered all her questions. I was told that because I hadn't called within 30 days of first noticing the problem, it wouldn't be covered, but I could pay a repairman to come fix it. I told her NOWHERE on the pamphlet or receipt did it say that, and no, I wasn't paying for a repairman. She sent me an email, and in the title was the word Amazon. I didn't buy my furniture through Amazon. I went to a local store, because I thought I would get a repairman from that store, not one from an Amazon company. I'm very disappointed with Slumberland, and will think twice about buying anything from them again.

We've purchased several very nice pieces from Slumberland. If you shop sales, it can be affordable.read more

Rubin's carries a decent selection of nice looking contemporary furniture. Much of it is veneer…read moreover MDF and priced appropriately. The salesman I encountered wouldn't leave me alone. I clearly stated more than once that I was "just browsing" and "doing fine", but everywhere I turned this guy was trying to sell me something. When I actually did purchase a table - not one that he was trying to push on me, and not with the chair upsell - the checkout and pickup process was fine. I asked for some follow-up information via phone on a different product and received it quickly. I'd be willing to try Rubin's again, but perhaps at the downtown Madison store next time.

I recently purchased a gorgeous leather chaise lounge in a rich shade of chocolate-brown at Rubin's…read moreand had a great experience. I had first entertained the idea of purchasing said chair a few months ago and went in to see their selection. Prior to going in, I had found a 10% off coupon in the Reader, so the incentive to purchase from Rubin's rose proportionately. They had a vast selection of modern contemporary furniture on 2 levels. I had a hard time deciding exactly what to select, but after perusing the inventory, I made up my mind. The salespeople were very friendly and helpful, and not at all pushy. The particular chaise I ordered wasn't in stock and had to be ordered from their warehouse in Madison, WI and would take approximately 8 weeks. I was disappointed to have to wait so long, but good things come to those who wait. I got my chair about 3 weeks ago and I absolutely love it. It's comfortable as well as stylish. Can a piece of furniture be sexy? Absolutely. And I just ordered a second chair.

LOADS to see feel and try on here! If you're serious about di dung that special gently used…read moreupscale something, plan for at least 2-3 hours to search, scan, try on, etc Racks are PACKED with all kinds of goodies. Tags still on numerous prices. Mens and women's clothing shoes jewelry & other accessories. Daughter found a gorgeous full length fur coat for 30% off and a gorgeous summer career dress. I eyed two Gucci bags but settled for two beautiful cotton summer dresses. One new still with tags attached! Expect higher prices than most resale but this is definitely a designer lovers paradise. All sizes. Fun peopled print bags. Ladies were friendly and super attentive.

The entry with the three steps up is not great fir anyone with mobility issues. I walk with a cane…read moreand my sister had to help me up and down the stairs which didn't even have railings. Other than that one of the owners seemed to talk down to us, suggesting we check out something other than the designer shoe section. There were lots of pretty and interesting things to look at. Prices seemed a little high. I would not shop here in the future.

I was impressed by the large selection of men's athletic shoes, at great prices! I'd just seen…read moreacross the lot at Dick's Sporting Goods where the cheapest tennis shoes were nearly $100 and most were $120-150! I passed on those and found the perfect pair on sale at Kohl's for just $29! I picked up some sports t-shirts for $19, too. So much cheaper than Dick's. The lady at the self check-out was helpful and friendly.

My husband and kids got me several maternity dresses from Kohls for Mother's Day 2025. Because I…read moream eleventy-million weeks pregnant, the dresses were all about a size too small to accommodate my growing belly--so I took all three dresses back to Kohls just a couple of days later in hopes to exchange them for store credit so that I could size up. As they were a gift, I did not have the card that was used to purchase the items, nor did I have a receipt. I figured it would be ok because the dresses still had all their tags on, they were purchased mere days prior, clearly had never been worn, and I was simply requesting store credit (not cash or anything). So, I hauled my giant, tired, pregnant self over to Kohls with my toddler in tow just to exchange these damn dresses. I was asked to give a phone number, email, and my state-issued drivers license. I freely gave this information. Then, the woman working there told me that without a receipt, they could only issue half-store credit. So, if I wanted to return the dresses, valued at around $100 for all three, for store credit, I would only get $50 store credit. Engage internal Karen mode. I ended up calmly and quietly just saying, " ok, I'll go home and find the receipt and bring them back for a full refund"...which I fully intend to do, this evening. And then, instead of keeping my money within that same store via store credit/exchange as I initially intended, I will walk out, spend the entire amount elsewhere, and probably never go to Kohl's again, as the vibe, price point, and shockingly worsening customer service leave so much to be desired. I understand that there could be a situation in which someone steals clothing, leaves the tags on, and then tries to return the items for cash....that probably happens all the time. I am sure this policy is an attempt to address that. However, it seems misapplied and misguided to use this policy against someone who is trying to exchange recently purchased, brand new, items for store credit. (Especially when the customer doing so gladly presents their government-issued photo ID and it is a couple of days after a national gift-giving holiday) Now though, I have to go through the hassle of going to Kohls all over again, taking another hour out of my day, in order to rectify something that should already have been fixed in like 5 minutes. And now, instead of just keeping my money within the store, I am taking it all elsewhere. Seems like a really stupid policy. I get that we live in a low-trust society, where theft is rampant. Despite this, I still don't have to patronize businesses that default treat all their customers with suspicion. For years, the selection and prices at Kohls had been mid, at best. The main reason to go to Kohls was always that they had great customer service and a stellar return policy. If that's no longer the case, and it seems to be, then I have no reason to go. Also, Kohls cash is now excluded for any sort of "premium" brands that they carry (Nike, Sephora, etc) so that sucks too. I see Kohls going the way of Sears...once they piss off the Midwestern moms and grandmas, their core clientele, the end is near.

This store used to be a must-stop for me about 5 years ago and the last two times I've visited, I…read morewalked out with nothing. They have cut down their merchandise significantly, with almost no plus size, very few coats year round, minimal shoes or dresses. It was once a great spot for deals, but the selection has been so bare, I won't be back. I waited in line to buy one item, but it took over 10 minutes before I decided it wasn't worth waiting for...and I'm sad to no longer be a customer here.

I'm not one to leave super negative reviews, however, this store has absolutely nothing on its…read moreshelves. It almost looks like it's a liquidation sale going on. The shelves are empty, I bought one item which was a struggle to even find and then only to wait, yes I'm timing it, at the time of this review, I'm standing in line for 23 minutes - one cashier working, 3 people ahead of me. This store either needs to shut its doors and let this location die with dignity or it needs some major improvement with stock levels and customer service. There's two employees standing at the cashiers counter, one ringing the sale, the other one and off duty employee shopping and they've been standing, talking to each other for several minutes, paying no mind that there's other people waiting...

I've been shopping at this particular Dollar Tree for close to a decade now. Compared to other…read moreDollar Trees in the Madison area, this one is usually neat and clean. It's easy to find items that you need here. But the real reason I'm writing this review is that a staff member, Susan, went above and beyond for me a week ago. I had a horrible dining experience near West Towne Mall, and was crying in the store when Susan saw me and gave me a hug. She didn't worry if I had COVID or that I was a stranger she didn't know - she simply did the next right thing. For that, Susan deserves a gold medal, or at least a 5-star review. Dollar Tree-Mineral Point Road, keep doing what you do. Keep being friendly and kind. I will certainly understand if you're short-staffed and have to be closed early one day. You are worth it!

The cards are a good deal 2 for $1.00. My entire family buys cards there and sometimes I receive…read morethe same card from two family members. That's ok. I love buying candy for the movies here and I like the tiny boxes and bags of cookies. I stock up on snacks before we go on vacation. I buy decorations for different holidays to decorate my Dad's room at the nursing home. The store was cleaner a few years ago but I still shop there. Checkout clerks are usually friendly.

We liked the feel of the bed and sales person was great…read more But, service is terrible. Its run nationally and the local stores can't help. We got a damaged bed, they took the old one, and then have to wait on replacement parts instead of a whole new bed. So nothing to sleep on for a week. Local stores can't give a replacement, you have to call service number and talk to a guy for an hour who doesn't have power to do anything. $4000 spent and i'll probably end up returning after the 30 day trial. The won't let me return right away. Bed is probably good but service is negative starts. It's supposed to be a new bed. looks used. Not sure i want to sleep in it. Sleep number You're welcome to call me to fix, but giving me you're generic help line is the problem already

Beware!! Sales person neglected to tell me about the $80 fee for mattress removal. I asked about…read morea specific payment date & was told 'no problem'. It was a big problem. For me, bed is just too hot, so while there is 101 night 'sleep guarantee' this does NOT INCLUDE the base which I am now stuck with. Total scam - go to VERLO!

Excellent service and attention from the moment I walked in the door. Allison was quick to send me…read moreseveral suggestions when I couldn't find exactly what I wanted in the showroom and ordering on line was easily done

We purchased an Emerson fan here a couple years ago and it started making noise. We love the fan…read morebut not the noise. I talked with Lovisa and Roberto and they were able to trouble-shoot the problem and get it fixed even though the Emerson company is no longer in business-they are standing by the fan they sold me. Extremely Happy with the Service and Support! I will definitely use this business again.