We had our dumpster scheduled to come out JULY 10th, 2023 at 3p.m. Sunday. No one showed or called. We waited thinking they were tied up and would surely call soon, but no call came that evening.
The next morning we called them and they said it was THEIR fault for FORGETTING and they could have it out early morning. We agreed. THEY said Nothing about deducting a $ amount since they were almost a DAY LATE dropping it off. (bad business #1)
Before Monday was even half over our Invoice for a 7 DAY RENTAL
was emailed to us. (bad business #2). We only rented it for 2-3 days which Terry had discussed with the owner/driver. I figured they would adjust the bill when they picked up the dumpster not even 2 days later., So when they came to get the dumpster TUESDAY evening they said they expected us to pay the total 7 day rental. (bad business #3)
DUMPSTER SHARK FORGOT to bring it Sunday I thought for sure they would discount the price but they would not so we wrote them a check for the full amount of 7 days, which i thought hard about NOT writing BUT I did hoping they would see their errors and give us a credit. However i emailed them and in their response (Jacob) was NOTHING about them bringing the dumpster a DAY LATE., . they only addressed that we had to tell them BEFORE HAND we only wanted it FOR 2 days to get any type of discount. No where do i see that in writing. I would not recommend this company unless you first get a WRITTEN quote from them BEFORE you use them. read more