1. Duncan Supply Company

    1. Duncan Supply Company

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    Champaign, IL

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    Duncan Supply Company

    3.0 (2 reviews)
    Closed 7:00 am - 5:00 pm

    Duncan Supply Company Photos

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    4 years ago

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    7 years ago

    Terrible customer service. Rude staff and even heard racist remarks... will not buy any parts from this distributor.

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    Costco - $4.00 Lunch

    Costco

    3.8(24 reviews)
    1.8 mi
    $$

    I was here for the Fuel Station and did not have a need to go into the warehouse. I was hoping to…read moreget out of Illinois on this tank of gas but couldn't quite make it, so I was here paying an extra 20 cents or so per gallon thanks to the higher state taxes in the Land of Lincoln. Oh, well. Like other Costco with fuel, the gas pumps are located. Unless you have a massive vehicle, you can use the pumps on either side as they have very long hoses that will reach across most cars. Prices here are lower than other gas stations in the area because your fuel is "subsidized" by your Costco membership. When you get to the pump, scan your membership card and then your credit card. They do not accept cash here and they do not accept American Express. There are no squeegees or drinks/snacks at this gas station. [Review 17196 overall - 113 in Illinois - 713 of 2022.]

    I pay for a membership to this business but every time I enter the store I have to be accosted by…read moreone or two salespeople near the front of the store. Store has inconsistent product inventory and locations. Lack of signage for stock moved to sale locations and employees unfamiliar with current inventory locations. That seems to be the result of following the everything on pallets store philosophy instead of having a real store layout. Checkout is generally swift but they offer no bags of any kind. Then after paying and the products legally belong to me, I have to wait in line so that a Costco employee can pretend that they're checking my receipt against my cart contents. Then they deface my receipt with a marker assuming I never would have cared about being able to read the receipt later.

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    Costco - Costco Fuel, Champaign Illinois

    Costco Fuel, Champaign Illinois

    Costco
    Costco

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    McCormick Food Service - Our refrigerator is now working thanks to McCormick

    McCormick Food Service

    5.0(2 reviews)
    3.5 mi

    I can't say enough good things about Maverick Service. From the very first phone call they…read moredelivered excellent service. I was referred to them for a commercial True refrigerator that had stopped working, and I needed a company that could handle potential warranty work. I spoke with Shannon (or Sharon, I apologize if I have the name slightly wrong). She was professional, patient, and extremely helpful with the extra paperwork required because I'm with a nonprofit. She made the process smooth. Blake, the operations manager, then reached out promptly, gathered detailed information about the refrigerator, the ice machine, and the other units that needed maintenance, and scheduled the appointment at a time that worked for both of us. On the morning of the service call he called to let me know the technician was on the way. Chris, the service engineer, arrived on time and was outstanding. He started with the ice machine, walked me through the troubleshooting steps as he went, and quickly isolated the problem to a dump valve. He gave me the option to clean or replace it, I chose to replace it for long-term reliability. He even had a compatible part on the truck, confirmed it with the office, installed it, and showed me the correct operating cycle so I could see it was fixed properly. He then cleaned the other units that needed maintenance and taught me the process so I can do it myself every three months (while also offering ongoing service if I prefer). Finally he diagnosed the True refrigerator, identified the failed part, and determined it was covered under a True recall/warranty. He coordinated with True's warranty department, ordered the parts, and returned once they arrived. Blake again accommodated my schedule so I could be on-site when Chris came back. Chris installed the new part, cycled the unit multiple times to confirm the repair, and left everything working correctly. Blake also mentioned they service other equipment (including popcorn machines), which is helpful to know for the future. What impressed me most was the combination of strong technical skill and clear communication. Chris uses a solid Condition Cause Correction Confirm approach and takes the time to explain what he's doing. As someone with a technical background, I appreciated that. It's rare to find a technician who is both highly competent and excellent with customers. I would not hesitate to call Maverick Services again and I highly recommend them, especially Chris. Great company, great people.

    Nice folks and they ARE still in business. Whoever the Yelper is that reported them closed lied.read more

    Photos
    McCormick Food Service - Refrigerator condenser coil before the cleaning

    Refrigerator condenser coil before the cleaning

    McCormick Food Service - Our ice machine is now functioning again!

    Our ice machine is now functioning again!

    McCormick Food Service - This is the ice machine brand

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    This is the ice machine brand

    Heel To Toe

    Heel To Toe

    3.6(44 reviews)
    1.7 mi
    $$$

    I love this shop so much. I have a disability that affects the shape of my feet, and I have always…read morehad an awful time trying to find shoes. When I was a kid, my mom would offer up $20 to the salesperson who could find a pair of shoes that fit, didn't hurt my feet, and that I liked. So when I got new orthotic insoles recently, I was prepared for more of the same. I decided to give Heel to Toe a try because I saw that they also do orthotics, so I figured if anyone could help, it would be these folks. They did not disappoint! While I didn't find anything in the store that day, the staff was so incredibly helpful I knew I had to buy from them somehow. They took the time to measure my feet (turns out they're wider than I thought), talk to me about my issues and what I wanted, look in the back for overlooked shoes, and then finally brought me manufacturer catalogues so I could order them. They knew which shoes would be likely to work and which wouldn't, which saved me a ton of time and frustration. I ended up buying two pairs of boots, and they both still look and feel amazing. Thank you, Heel to Toe!

    Long time customer. Went in today a week before Christmas and was informed the shoe I wanted was no…read morelonger able to be ordered. When I asked for the exact name of the Dunham Cloud I was informed also that she "wasn't going to help me shop somewhere else." In doing so she insured that after that last pair I would only shop elsewhere. They undoubtedly assume I would buy somewhere else and never come back. They are not the store I remember.

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    Heel To Toe

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    Duncan Supply Company - wholesale_stores - Updated September 2026

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