Bought a new Mossburg patriot 6.5 creedmoor form these folks a couple years ago. Got great service the day of the sale, very knowledgeable older gentleman waited on me. Had a problem with the firearm sighting it, took it back and their in house gunsmith fixed the problem that day. Turned out to be a problem with the ammo, they kept the casings I took with me and contacted the ammo manufacture that day also. Overall am very satisfied with service and the gun I bought that day. read more

Nice staff, simple rental process, and good facility. Enjoyed our time there and will be coming back.

Duncan's has always been very helpful with firearms, ammo, accessories, in-store ranges, and training classes. I've been happily using Duncan's going on three decades. They've promoted and donated to hunter safety programs, womens shooting sports and many other public safety and awareness programs. They are one of the very best shops of their type in the Midwest. read more

old guy working there is a jerk answering phone rudely acting arrogant, and just overall not friendly. work on people skills or retire.

If you're looking for a place that will violate your second amendment rights, this is the place. I brought in my 6.8 SPC from palmetto state armory with a professionally built lower, they would let me fire my "ghost gun". Their reasoning was that without a serial number, the ATF wouldn't be able to track my rifle. There is absolutely no requirement for this infringement in Michigan. It would have been nice for them to put this on their website, it would have saved me a few hours of drive time. Not impressed or recommended. read more

Went to purchase ammo. I could not enter the store. They served me at the outdoor rail. My card was taken inside to pay and then merchandise and receipt was brought out to me. Once returning to vehicle I realized my card was missing. I searched the vehicle and grounds but couldn't find my card. I asked staff to check inside less than two minutes later returned and said we don't have it. I don't think they looked very hard in that amount of time. I had to call the bank and cancel my card as a result. They had people checking in for a class and I feel they couldn't be bothered with me. read more

I love this place. As a female they've helped so much with picking out the perfect gun for my tiny hands, and given me great pointers. Always kind to me, and my partner, we've never had an issue with them. read more

Must have lots of customers because they sure display poor customer service, every time I have tried to buy something from them, I just gave up and now go up to Jay's in Clare for my firearm needs where at least Jay's employees try to help you. read more

What a great place to go, if you love guns and great prices and a family oriented business who are super friendly this place is for you.

This is a review I had done elsewhere a couple years back. Figured I'd add it here. I had stopped at Duncan's once when first looking for a handgun and they were helpful. I did end up finding a better deal somewhere else but they were still very helpful. A few months later I wanted to use the firing range. I've never used a range (I used to live in the country) and I didn't know how it worked. I called up and asked for information. The guy said "just bring your stuff in". I tried to get a little more info but he refused to tell me anything. Later my parents were visiting so we went in to do some shooting. The guy explained how to use the pistol range. We had a great time shooting handguns and my 9mm carbine. After that I wanted to try my Mossberg 500 and this is when the guy turned into a total A**hole. I'm no expert but I have used guns since I was a little kid. He didn't care and decided I had to have an idiot style lesson. It wasn't just a first timer lesson, he was very condescending. He hated my shotgun. He would tell me I have to do something a certain way and only his way, like load the shells. Then he would say "See, he has to load it that way so it's bad and blah blah blah". I was only doing it in a stupid way because he said I had to. He did this several times and just kept repeating how the gun is all wrong and more like that. Finally he was going to let me shoot but he was too lazy to walk for 20 seconds and get me the human silhouette target I was supposed to have and only put up a little dinner plate target that he happened to find next to him. When I had a hard time hitting the bullseye that was just more for him to say about how bad of a gun it was and I was wrong to have it. Please note that on a human silhouette ALL of my shots would have been decent hits, just not all dead center in the heart. I visited again as I thought maybe it was just a bad day for that guy. When I looked at the front of a flashlight to see if all the LEDs came on with one click or not, a different guy FREAKED OUT. Please note I was NOT shining it in my face, just looking at an angle so I could see the lights. He started yelling about how looking into a flashlight is the same as pointing the barrel of a loaded gun at your face. These people are nuts. I will not go back again. read more

Look out world. This is a place that truly supports women who like and enjoy guns. I come here often and never feel like I am being taken advantage of in terms of being a woman. As well, the range is never too crowded when I feel like going through some rounds. read more

Been here numerous times and more times than not the people that are working make you feel like you are stupid. Not exaclty sure what make them think they are the know all end all of the shooting sport but they sure think they are the real deal. Now there are a few guys working in there that are great and I seek them out but it's pretty hard with how busy they are at times. When I go to use the range I try not to talk to too many workers and just go, shoot and leave. read more

As a woman, I love this place! They are always helpful, well-priced, and they even had the gun I was looking for after all other stores in MI were sold out. My husband and I visit this place whenever we can! read more

Not sure if Al is being nice or sarcastic but it really bothers me. If you are buying your brass make sure you check it good because they can't read and they mix berdan primed brass with boxer brass. The salesman on the floor have no idea where the brass are. If your looking for rare brass it's in the basement. Only the common stuff is is on the first floor. If they tell you they don't have any ask if they looked in the basement. Chances are they didn't look. read more

BEWARE!! Worst gun shop i have ever had the misfortune of dealing with. Rude workers, rude owner who talks down to everyone regardless of his knowledge of the topic. When I took my Remington 7400 in to be repaired they told me a lot of facts about my rifle, (little of which were correct) and then whoever the incompetent person was who took it, told me to come back in a week. When i returned 7 days later, not only did they not remember me, but they told me that they didn't remember my rifle and said that they did not have it. After some strong language and determination they decided to look into it. They came back out looking worried and told me that i had dropped off a rifle... but they didn't have it. They said that they would find it that day. I went to lunch and while i was eating they called me and said to come back in another week!!! So i did. Still no rifle. It was another 4 days until these geniuses called me back with no explanation as to why it took so long, and still had the nerve to charge me full price. I walked out laughing. Then, I called them about selling my Smith and Wesson M&P 9mm and my Sig Sauer p229 he told me that i had to take them in because the owner wouldn't talk to me on the phone and simply hung up. IF YOU VALUE YOUR FIREARMS DO NOT TAKE THEM TO DUNCAN'S GUN SHOP Here are a few gun shops in the area. Do not support these monkeys!!!!! Seriously, go to a pawn shop before these clowns. Alaskan Gun Trade...............................(989) 695-9165 Talon Arms............................................(989) 684-6557 Franks Great outdoors..........................(989) 697-5341 read more

My review isn't for Duncan's, per se. It is for the Glock reps they had in their store. I had been shopping for a personal use, easy to handle, firearm. I wanted something easy to carry, and due to physical limitations, something I would be able to work the slide on with either hand, if needed. I walked up to Glock's reps, told them what I wanted, and they handed me what is equal to a boat anchor. When I tried to work the slide, I couldn't make it move. The reps response to that? "You just need to get used to it." No, I don't "Just need to get used to it" YOU need to sell ME exactly what I want. So, I walked out of the store, went to Cabela's, and bought myself a Kimber .380 micro. And a month later, I went BACK to Cabela's and bought myself the Kimber Blue Sapphire in .380 as well. So, the Glock reps Duncan's had in their store cost them AND Glock over $1600 in revenue just off the sale of the firearm. Let's add to that list the ammo, holster, targets, gun oil, ear protection and any other little extras that can be added on. I see now that Kimber is coming out with the micro 9. Unfortunately for Duncan's and the crappy reps they bring in there, that will be a sale credited to someone other than them. read more

First time at the place and went in to shoot my rifle and sight it in. Range officer was incredibly helpful as we zeroed my new scope in at 50 and moved to the 100 yard range. I'd recommend this place to anyone for this service. It took less than 30 minutes and I'm confident I can take the head off a squirrel at 100 yards. read more

Yeah methinks not... They love to help you and sell you things while you are making them money but as soon as you have a problem they jump on it and put the screws to people. Then they lie about it. I went in August to ask a question about a Para Ordnance 1911 pistol I have. I needed warranty work and took it there because I have always TRUSTED them to help me. This was the first time I wasn't purchasing and was needing service or work on a firearm. I was told that it had to be sent in to Para Ordnance and when I asked if I could send it in I was told that THEY had to send it in as a dealer. This was lie one. Lie two was that Para Ordnance would pay for the repairs if parts were shipped. I was charged for parts and repairs and given a line that Para Ordnance did not cover the repairs. How wonderful that they fixed my pistol under false pretenses and then charged me to get my pistol back. I called the owner of the store and he informed me that Para Ordnance said it wasn't covered under warranty because the pistol was over two years old. I had just bought it the previous fall so I doubted it. Sure enough, I emailed para ordnance's service department and they told me that yes my pistol with serial number XXXXXXXXX WAS in fact under warranty and that they could send me a box to ship it in as soon as I gave them the address. I informed them that a local gunsmith said that para ordnance would cover repairs. I was then in turn informed that "Para Ordnance does not cover repairs done by aftermarket gunsmiths." I was treated very poorly when I called Mr. Duncan back and explained this to him. I guess those guys really dont know as much as they claim to. Either that, or they lied to me to take my money. Either way they got my money to get my thousand dollar pistol back from them but thats the last cash they will ever get from me. read more