Last year my snowblower wouldn't start without a lot of effort. I brought it here back in October…read moreand it has started first pull every time since I've received it back. Even in the extreme cold weather. He did a great job with repair and I would heartily recommend him for snowblower, lawnmowers, etc.

Great work. Fixed my generator and gave advice on best way to prevent future maintenance issues.read more

I have been looking at purchasing a spartan zero turn mower. R&A was very response and answers all…read moremy questions over text ( I never called). I drive over an hour to get look at a spartan mower. Overall the experience was great. They took the time to explain everything to me never felt pressured to buy a bigger model. I felt they were strictly giving the information I needed so that I could make an informed decision. Price was the best I found around. I added a few small upgrades at a super reasonable price. All the staff I met were very polite. The other shoppers that stopped while I was there seemed very happy with their service as well. I never thought I would come back after my purchase just because of the drive but I think I was wrong. This place is definitely a great mom and pop shop that I wish we had in my home town.

Had a Black & Decker NaviGator Saw that I could not use due to the locking pin not activating. Even…read morethough I had read & followed the directions, I was still stumped. After using the bet to search for a repair center, came upon this small, independent shop. I always use "local" when I can and try to stay away from the huge, big box companies. Took this saw to them & within 15 minutes, Len had the saw repaired plus he patiently answered all my questions. When i asked what the charge was, he stated that there would be "no charge" as he also learned about my saw. This would help him should he ever encounter this item/problem again. I have a 2 lawn mowers & 1 snow blower needing repair & this "local" company WILL be getting all my business in the future. I thank the owner for hiring a great staff of people & for running a fantastic company. You have made a lifelong customer !!

Had been a customer for years. They had always done great. They had some issues in 2024 and I…read morediscussed it with them and they assured me it was going to be smoother in 2025 so I trusted them with my equipment. Big Mistake. They have had my equipment for over 3 weeks and it has not even been started!Meanwhile my zero turn is out in the weather which it NEVER had been. I won't give them another chance.

I own a small lawn care business and i called to see if they had mower blades in stock to pick up…read more The guy in parts told me he needed exact model number of the blade or exact serial number of the mower to see if they could find the correct blade. I gave him my exact mower (Scag tiger cat 2 52") and the exact length of blade as well as the bore hole size. He still could not tell me if they had it. Guy was very condescending and dismissive. I then called superior saw in mason and asked if they had blades for a scag tiger cat 2 52" and he said let me check... then checked and said they had plenty. They didnt need exact serial numbers of anything. Far better customer service. I'll drive 20 minutes out of my way to for their customer service and parts.

I have purchased Garden items, pet items, laundry supplies and parishiables, I love this storeread more

I'm so relieved to find an honest local dealer where I can take my small engine repairs and get…read moreparts. Doug's has ALWAYS had the parts in stock that I need. Their prices compared to a box store in town are LESS than what I have seen at that box store. The guys are so personable. I do not have to go in often, but when I do they remember what machine I have, and the majority of the time can walk directly to the parts that I need. Thank you for being a great local business in our community! You can't put a price on knowledge!!!