A friend recommended this local plumbing company to me when my sister needed help with the hot water heater. We called left a message and got a quick response! Rob returned my call. He was polite and professional over the phone. We were able to get service and details were explained before hand which I appreciated! They did a great job, cleaned up spotless when they were done. Honest local business with reasonable prices! Thank you Rob and Dundee Plumbing read more

Excellent service, fair prices and good results. Bobby knows the trade and personally oversees all his work.

My kitchen sink's drainpipe broke and was flooding the floor. Dundee's office was exceptionally responsive to my call for help and the plumber arrived on time. Shout-out to Miguel who is a true Master Plumber with a kind and empathetic manner. He expertly replaced the pipe and also cleaned the faucet sieve for improved water pressure. The price was right and the sink is working better than it ever did. I send Miguel my thanks every time I use it. What a relief! read more

I have been using Dundee for 20 years. They converted my oil to gas heat many years ago and they did a great job. I had a few hot water heater replacements by Dundee and they always came on the same day I called. Ian and his brother Rob are professional and they always do an outstanding job. Highly recommended! Today Ian saved me a lot of grief. While he was making sure he got me the correct water heater that was kaput, I had a pressure valve on my bathroom also go kaput. Ian did a great job. Even saved my tiles while opening up the wall and gently removed my vanity that is so old. And replaced same as it was before. And he was so neat with little left over clean up for me! Rob hooked up the water heater and I went on with my day. Thank you so much Ian and Rob! read more

Highest rating. I am a loyal customer. I have been using Dundee since i moved i to my house almost 20years ago. They have done all types of jobs for me - large and small. Even some 'emergency' jobs. Plumbing (&and heating) specialists. Courteous, reliable, clean, fair prices and honest estimates. In life a person needs to always have a good doctor, good auto mechanic, and a good plumber. Dundee is a great company. I would never use anyone else. Highest rating! read more

Time and time again, Dundee is here to provide excellence. There is nothing to worry about, my problem is always their top priority. Reliable, prompt, knowledgeable, considerate and kind. Thank you Dundee!! read more

I'm getting my basement renovated and Dundee put in a new 50 gallon hot water tank and new steam lines around the permiter. They did a fantastic job at a fair price! John read more

They respond within a day if you leave a message on their answering machine. They show up when they say they would and know what they are doing. read more

Robert did a great job. I'm not a plumber, but I know what a good job looks like. And thats what my father got. Thanks Ed S Jr.

Miguel arrived at the scheduled time for various work needed in both bathroom and kitchen. Super-nice guy, did outstanding work and cleaned up afterward! read more

Dundee stands out from other plumbers because I've noticed in using plumbers in the past that you get helpers who work under the plumbers license. When you call Dundee you actually get Ian or his brother Rob, who are both the Master Plumbers. My go to plumbers if I ever should need their type of service read more

I had been looking for a plumber for a long time, I suppose because there is so much demand for them. I called Dundee due to their great reviews. We set up a time but it turned out it was double- booked. I was willing to reschedule. Each time I called for new date, I got the runaround with a side of attitude. I was back to square one with no call-backs or no-shows. read more

We experienced a problem at home with our heating system at home. We left a message on the company's voicemail during the night and received a call back first thing in the morning, when a technician came early and fixed the problem quickly and efficiently. We wanted to take a moment and express our deep appreciation for your excellent service, professionalism, kindness, and most importantly integrity. Not taken for granted, these days or any other days. We highly recommend Dundee's services to anyone who's lucky enough to work with them. Don't miss out on one of a kind service! read more

Ian and his crew are my go-to plumber. I cannot recommend him highly enough. He is always prompt and courteous and has rescued me in times of need. He is honest and we always have a nice chat while he is working. Thank you Ian for your continued service to my home. read more

The technician arrived at the time I was told. He was very polite and resolved our heating issue. The price was reasonable. Highly recommend.. read more

Ian was called to help me with non functioning radiators. He was prompt, respectful,courteous and efficient! I appreciated that he accommodated my need so promptly. I would certainly recommend him. read more

I really liked Dundee plumbing in the past but then came back twice after installing new bathroom sink pipes which were leaking.guess what the pipes are still leaking.I don't want to live with a pan under my sink to collect water. Forever.I just don't know what to do anymore.hate to bother them but this is unexceptable.dundee plumbing can you please send me a plumber who can figure this problem out. read more

Miguel came to our apartment yesterday. He installed a new faucet for our bathroom sink, and while he was there he also made some improvements to the functionality of the toilet and kitchen faucet. Miguel is knowledgeable and professional, and business manager Nicole was also easy to work with. I would happily hire them again for future needs. read more

For the past few years, our go-to plumber has been Dundee, and they've never disappointed. They do great work, their prices are competitive and fair, and they're no-nonsense straight shooters. What they quote is what you're charged. Recently, they came to install a new bathroom sink faucet for us. It needed a minor adjustment. We called, they came the very next day, and the issue was taken care of immediately--and with a smile. We've confidently recommended Dundee to our friends and family. read more

One of my toilets wouldn't stop running, so I shut the water and called Dundee....Ian showed up less than 2 hours later, which I thought was terrific, as the situation was not emergent. He got right to work and replaced a worn fill valve, first giving me the choice to use the expensive Kohler brand part or a much-less expensive model, which he said does the same thing....up-front and honest. He also replaced the flapper with a new one that I had, again saving me a few dollars. My family has been in residence for over fifty years, and Dundee is here as long, so I always knew they must be good, but had a plumber in our family for most of that time. Toilet is working great, repair is warrantied for a year, and I now have a reliable, honest and reasonably-priced plumber in the neighborhood...thank you! read more

I can't say enough about how wonderful Dundee is! Always polite, punctual, courteous, and fairly priced. Have been a customer for many years and hope to continue for many years. read more

Ian performed a kitchen job very professionally, showed on time, gave a reasonable estimate, I agreed and he delivered. This was a repeat use of this company for an unrelated plumbing need, I highly recommend them. Used common sense, explained options and illustrated what needs to happen to do it right the first time. 40years in the business is not for nothing. Thank you, Ian! I squeaked and you fixed the leak :-) read more

They were wonderful! Had a leak in the sewerline. They were here quickly to let me know what was going on and tell me what I had to do. I have always found them courteous, friendly and efficient! read more

We've been using Dundee for many years, and they are super reliable, honest, and fair. We use them for every little plumbing thing that comes up, and for the rare big thing too. This past year our very old boiler gave way. When it came time fo get a new boiler, we used them, and are thrilled. It was amazing how high quality the whole installation was. I was surprised to see how many different people are involved because of the multiplicity of tasks required. I was also surprised at how customized it was, the way the pipes are specially fitted and shaped, etc. The cost of the whole thing was $7000. It seemed like a lot of money to me, but I decided to spring for that in order to get someone I really trust. Then after speaking to others, I learned that $7,000 was actually a low price :) Plus it included 5 years of free fall tuneup visits. Plus they did the paperwork to get me a $500 energy-saver rebate. And the new burner is beyond wonderful, extremely solid, and with great features. Dundee is great. read more

I've had nothing but positive experiences with Dundee over the past year. While they've fixed issues with the heating in my house in the past, I most recently used to them replace my nearly 20 year old water heater. As soon as I realized the heater died, I called their office and was told they could come by the next morning between 10 and 12. At 10 on the dot, Dundee was at my house and installed a new water heater within an hour. In addition to being less expensive than other plumbers I've contacted, they're personable and communicative. I'll continue to use them whenever I have issues with plumbing or heating. read more

Dundee Plumbing & Heating was very responsive when I called shortly after they opened this morning. My son told me our hot water heater (gas) was leaking water. I left a message with Dundee and they returned my call promptly. In less than 2 hours the plumbers were in my basement assessing the problem and checking on the warranty. I was told they would return shortly with a replacement water heater. When they returned it took 40 minutes to get the damaged heater out and the new one in place and functioning. The price was VERY reasonable. read more

One of Dundee's plumbers came for an inspection of my boiler system. He was punctual, polite and 100% professional. He worked quickly and gave me a good price. So glad I called!!! read more

We have used Dundee Plumbing twice. When our former plumber was not available, although we were not previous customers, when we called Ian because we had a basement leak, he said he would check it out the next day. When we gave him our address, he said, "We're neighbors; I can come right away!" And he did! And he repaired the leaking pipe and the cost was very reasonable. Our home is old and the pipes are rusted and fragile. We'd just had our basement repainted when another pipe burst. It was a complicated job that involved cutting into the mail pipe and capping off the old one and again, Ian's workers came and did the repairs quickly, competently, neatly and at a reasonable price. We highly recommend Dundee Plumbing and Hearing. They are now our Plumbing and Heating Company of choice. What a find! read more

Ian came to give estimate for job. Seemed to be professional in what he had told me. Ian said he would get back to me with an estimate in a couple days. Maybe Ian meant a couple of months. After numerous calls with Joanne the secretary and the usual lame excuses. Oh they had an emergency last night, the guys worked all night and so on. Joanne must have had practice making excuses because she got me to call back several times. Joanne finally told me that she would call me. Well we all know what that means. The professional thing to do is tell the customer that you are unable to do the job. My time is as valuable as any one else. There are plenty of capable professionals out there. Anthony C read more

Will save you the time and trouble of reading a long review by just saying this small business is EXCELLENT. Ian came to service my gas boiler. On time, competitive price, personable. Use them. read more

The best service, Ian is very professional he knows what's he's doing. I'm going to recommend them. The price is very fair...thank you

Ian is the boss and while he is a very competent plumber he is also apparently very rude and short tempered. He replaced a kitchen faucet for me on my rental property and never mentioned that the hot water is not working. So when I called him back to fix it he was very short tempered on the phone, sarcastic and when he did finally show back up to repair it, rolled his eyes at me. I think they do decent work but would appreciate more without the nasty attitude. read more

I needed to do an oil to gas conversion on a newly purchased home. I did not want oil at the house as I am not used to having that and it would be more efficient to use gas instead of oil. I had them come in for an estimate in mid March of 2012. Ian was the serviceman that came into give an estimate and he was a bit early too before I arrived at my house. He looked at the oil tank in the garage, the oil furnace/boiler that includes the water heater, and the gas meter in the meter room. He gave a rough estimate of about $7,300 and I mentioned Angie's List and he took another $50 off for a final estimate of $7,250. He said it would be an all day job, which would be like 8:30AM-4PM. He took down my information and e-mail address and the next day, I believe the administrative assistant sent over the estimate that was described in detail what it includes, such as a new gas boiler, water heater, digital thermostat. It also includes removal of oil tank and the current oil furnace/boiler and all debris and to sweep clean the area before leaving, and includes filling out the paperwork with National Grid and obtaining the $500 rebate for the new boiler and $25 rebate for the new digital thermostat for becoming efficient. I originally had scheduled another plumber to come into my house to give an estimate, but called and left a voicemail to say that they could not make it due to an emergency that came up and for me to call them to reschedule. Guess it was their loss because I liked Ian when he showed up for the estimate and I was pleased with the detailed estimate I received the next day. I had confirmed with the next day after I received the estimate and signed the contract and faxed it back to them and called the receptionist to give her my credit card information to leave a 30% deposit prior to them doing the work. And also scheduled a day for the following week to do the actual oil to gas conversion. After leaving deposit, they said an asbestos inspector, Ralph, will be calling to schedule an appointment ASAP to do the inspection. After playing a little phone tag, he was able to do it the same night. And it took only 5 minutes because all he did was look at the oil furnace/boiler to see if there was sign of asbestos. There was none because it was a fairly new one. He took a picture so he could file the paperwork with National Grid and the city. Then, the following week I get a call about chimney cleaning that they subcontract out to Sure Heat to do. It was done on a Saturday and they call the same morning to confirm an exact range of time so I know to be there. That took about 15-30 minutes to get done. The day comes for the actual oil to gas conversion. Ian and his team came and they were on time at 8:30AM as promised. They removed the oil tank from the garage and the oil furnace/boiler and all the pipes that was for the oil in the garage. I'm glad they did that so the oil company can't come in and mistakenly try to fill up oil and spill it all over my house when I don't have an oil tank anymore. The removal and installation didn't seem to take that long. They then installed the new gas boiler and water heater and connect the gas pipes from the meter room where the gas meter was all the way to the back of the basement where the boiler was. They did a clean job doing the piping along the heat pipe. Now, all I need is to have the pipes boxed off so it's not naked to the eye. Also, they installed a new digital thermostat in the living room and left the small user manual with me. They also left the owner manual for the boiler on the boiler. They only took about a half an hour lunch around 2PM. And the work was done by 4PM like they had originally said. They are so on time. And I am impressed! In conclusion, Dundee Plumbing & Heating, Inc. did an excellent job doing the oil to gas conversion. And most importantly, they did a very clean job and cleaned after themselves! I'm glad I had them do the conversion for me. I will be using them in the future if any issues come up. They also said that they cover for 5 years for them to come back each fall to make sure the heating and everything is working fine for the winter. read more

Ian was fantastic! He replaced some pipe for me to my boiler and really did a honest job. I will use this company for all my plumbing needs... read more

Had them install a new gas boiler 14 months ago and it was installed incorrectly according the to manufacturer. 5 hours after the installation, the boiler shut off. Robert, the owner couldn't figure out why. He then had to call tech support. Apparently, no combustion test was done. The venting was not installed correctly either. This has cause me problems and a lot of $$. I would not recommend them. read more

Horrible service! Stay away. The owner came to my house to fix a problem I was having with a leaking faucet. He arrived in a bad mood and was gruff when I let him in at the door. He then goes inspects my leak and informs me that he is NOT going to do any work because he may break something and he doesn't want to be liable. All of this was said with extreme attitude. I asked him to at least look at it and not twist the pipes extremely hard if that was the case and he refused. Meanwhile I described the situation to him over the phone before he arrived and he said it was no problem. Not sure what his REAL issue was but he completely wasted my time and did not resolve my issue. In addition he had a horrible disposition and would not be someone I would let in my home again. Be careful who you allow in your home. This owner is unprofessional. Use another plumber with better feedback and avoid the hassle. read more

We haven't had any issues with their service. They arrive on time and explain patiently what the problem is and what needed to be done at that time. They don't charge unreasonably. Plus, they come the same day when they know the issue is urgent (like a radiator that doesn't bring heat to an entire room during winter or a severely leaking pipe that required shutting off the main water line) read more

This guy should be arrested for fraud. He came to our house to fix an American Standard toilet. He made three trips to the office to "get parts". Why a plumber does not carry standard parts to repair a toilet is beyond me. His bill was $500 to my aging mother. Five hundred dollars for a toilet repair? This individual prays on the elderly. read more

Excellent. We have used Dundee several times, always an urgent call and always received same day service. 100% reliable and punctual, always makes contact to let us know when to expect him. That alone is great but combined with professionalism, honesty, reasonable and fair prices, Dundee is the only plumber I use. Trust him completely as a person and a businessman and as an extra bonus he is a dog lover. The quality of work is impeccable, this man genuinely knows what he is doing and focuses on what is best for each and every situation. It's very hard to please people but all our friends and neighbors use him and would never allow another plumber into their homes. He takes great pride in his work and we appreciate that he is always on his game. You can't go wrong with Dundee, we are thankful for his reliability, integrity, honesty, knowledge, hard work and for always putting his customer's needs first in his life. read more

I would highly recommend Dundee Plumbing! They recently did an oil to gas conversion in my house and I am very pleased with their work. They were diligent in completing the job in a timely matter and cleaned up nicely when the work was done. They are honest, hardworking and trustworthy. The Office Manager was also very helpful and polite. I would definitely recommend Dundee Plumbing for any plumbing needs. read more