Lost a 10 year customer today. They fried all the buttons on my shirt to the point the threads…read morelooked like fibers and buttons were falling off. The manager was arrogant and rude she lied and said that's not possible (untrue) but agreed to sew them back on but insisted on charging me to re dry clean the shirt, I refused as this is a matter of principle and for wasting my time.

Details has been absolutely exceptional ever since the new owners took over!! I had the pleasure to…read moremeet and speak with Fernando the last time that I was there, and I could not help but be impressed by his ambition and drive to continually improve the business. I have no doubt that Details will continue grow and improve with him at the helm.

After putting $30 on a prepaid card, he then tells me that I can't wash my area rug that I've…read morewashed before. I'm really pissed because I lost money

Drop off service is nice. Quick and convenient. Nice staff and they text u when your laundry is…read moredone.

Okay but they send their clothes to Portage for cleaning. Not speedy service as it took a week to…read moreget my clothes cleaned. I also had a $10 off coupon from yelp and they said they did not know how to redeem the coupon as it was on my phone....seems a bit weird to me. If you're going to put a coupon out there at least train your staff to ring it in.

I used the Chesterton location to alter a dress . I was quoted a price of 25 dollars when I picked…read moreit up it was 45 . As a business you should call your customer and let them know the price has changed to see if they want the service . You owe them that . Never did the women say it may be more money . I spoke to the owner Mikki who argued with me and justified the cost . I truly feel they quote low to get the business and charge more on propose because what would you do leave your garment ? Poor customer service to say the least . I would not recommend using them .

Super clean facility with friendly staff and many machines. Great waiting area with a good variety…read moreof snacks.

Super clean laundromat. Clean seating, tv, air conditioned, clean restroom…read more Pay with quarters, credit card, or the app!

Went here because it was more convenient to the errands i was going to tun today or so i thought …read more They're at least a dollar more on each machine . So into a big machine ( 7 bucks !) go My clothes . I choose delicate wash . My first clue this wasnt going to be good was the light for " quick wash " lights up . Then an 11 minute timer . I just paid seven bucks for a wash i didn't even want not to mention there's no way my clothes are going to be clean in a quick wash . I try to explain this to the attendant who insists im going to get the wash i paid for . When the worker yells you @ im not the one who programs the machine snd I'm not trying to yell at you ( my response well Yes you really are ) anyway not much i can do My clothes are in the washer ... i also drop Off a blouse for dry cleaning and was trying to show where a stain was and was told ok so its a stain in a very mocking loud voice .., ok walk away ... so the washing machine is running , running , hey its been stuck on two minutes for a while .., lady assures me no Problem it happens .., again i just walk away . So ten minutes later she comes out to my car waving a ten dollar bill . She had taken it upon herself to move my clothes from the washer they were in to two regular washers to spin . ??! Great ! Not what i ensued for my clothes as i had two brand new crocheted baby blankets . I ask well are my clothes clean ? Ahe assures me that my clothes have gone through a full cycle Anyway i go in the laundry mat my clothes are now soaking wet . Like i can still wring water out .., she insists theyll dry . I put the clothes on four dryers , one hot , one medium one low and one delicate . I spend seven bucks and a lot more time just getting the clothes dry , so the ten bucks she returned did no good because i almost spent that much drying on top of the seven for the washer. A trip to starbucks and the local pizzeria for a slice ; come back to still wet clothes . More quarters .,, take clothes out .., these clothes look and smell no better than they did when i put them in the washer . If thats what a full cycle there does , save your money and time . I threw away two shirts and the blankets shrunk .

Exceptionally clean, tons of machines, and prices are reasonable! There is an attendant on duty…read moremost daytime hours plus open 24 hours!?!?! awesome

Facilities are clean and affordable…read more I needed to wash all of our bedding and towels. The industrial washers and dryers all worked wonderfully to wash and dry all the clothes. I also loved being able to use them for my normal clothes it saved me a bit of money vs breaking them up into smaller loads. Facility is very clean and appears to be recently remodeled. Coin machine worked great. They even had a basket that I could roll out to the car to bring my things in and out. Tip: Come with cash because they aren't able to give cash back and the atm next door has a fee.

My issue with this place is that I was in the middle of folding my clothes with an infant and a 4…read moreyear old who suddenly needed to use the bathroom. I asked the employee if he could use their bathroom and she said no that there was a place called Luke's down the road that we could go to. So I'm expected to leave all of my belongings out on the tables, load up both of my children and go search for some place called Luke's because this laundry mat can not let a 4 year old child use the restroom there. I will NEVER be back here and I will make sure my friends and family are all aware of how this place treats customers especially CHILDREN who aren't as in control of their bladders as an adult. Ridiculous, y'all should be ashamed of yourselves. I don't see a website for the store next door to the laundry but we were paying customers and when we asked to use their restroom the idiot behind the counter had the audacity to suggest my 4 year old go outside in 50 degree windy weather and pee outside. I'm sure they don't go outside and pee and I'm sure the laundry employees don't leave and go to Luke's to pee. I'm disgusted with the pathetic, piece of garbage employees & the businesses who looked at my 4 year old and denied him a restroom. Unacceptable, you should all be embarrassed and ashamed of yourselves.

I've been in town for work and Rebecca has been the absolute greatest!…read more Quick turnover times on your laundry drop offs and my clothes always come back clean and folded nicely. She's taken care of me and a few of my co-workers and has been blessing with the snow and little time to do laundry ourselves! 10/10 recommend

Great job! Rebecca has helped us with many laundry related problems. There always seems to be…read moresomething that needs extra cleaning and she works to make sure it's right. Highly recommend!

open 24 hours. cameras everywhere and kept super clean great I can drop in anytime to take care of…read moremy laundry

Never had an issue with this dry cleaner, and our family has been using them for years. They are…read moreconsistent, reliable, and provide rather quick service.