The hotel itself is prime real estate, right off the water…read more The restaurant offered good service. Gabe goes above and beyond to please the customers during breakfast hours. The breakfast wrap and she crab soup was delicious. As for the rooms, they need updating. The bathroom fixtures are worn and some need to be replaced.

First time here and a great use of my FNC. This is one of four resorts that Hilton has in the…read moreNortheast and Mid Atlantic (2 in VaBeach) and was not disappointed. Looks like their lobby was recently renovated and has a restaurant, coffee bar, and a full bar. We ate at the dining room for breakfast and were fine and hit the spot. Our servers both mornings were good and prompt. Good coffee. The pools were quite relaxing and for those seeking sun, the pool area does get lots of shade towards the late afternoon. It had a swim up bar! That's where we spent most of the time. Didn't venture on the other pool where they had a small kids slide but it did have a hot tub). They offered a discount on the beach chairs and umbrella which we did one day. Nice sunny beach day to be had. The rooms were large but that sofa was so uncomfortable. Has a full kitchen, two queen beds and a large bathroom. Nothing to really complain about. All rooms face the ocean which is a plus. Overall I think I finally found my go to place to stay in OC!

This is my second stay here in 3 years…read more Stayed here on a Saturday evening in December. Check in was easy and our room was clean, facing the road. The walls are quite thin and road noise was easy to hear. Luckily since it was off season, it was quiet all night. We had the breakfast in the morning and had no problems, it was on par with other Hampton Inn buffets and was well staffed/kept. There was a very social breakfast worker making his rounds through the crowd. Always nice to see a friendly face. The location is right next to the convention center. It was an easy drive to the big beach lot down the street and easy to get to Delaware and other bars. There was a parking lot at the hotel, we were not charged for parking. Unsure if they charge during the peak season.

Avoid this property, we've booked with this property for years with no issues and for some reason…read morethis property makes you pay in full when you make your reservations which is no big deal it's just there policy but this year we had to cancel our trip because of bad weather so we called and canceled before our cut off time and received a email saying that our reservation was canceled before the cut off date but or credit card was never credited so we called the front desk and asked to speak with the manager (Melissa Laws) she looked into it and said that we didn't cancel within our timeframe and refused to refund our money ( Melissa was very rude on the phone but all of her emails are nice and respectful) so then we reached out to corporate and after another 2 weeks we called back and they said there records don't show that we even paid them and now want us to send our credit card statement showing that we paid them, finally we turned it over to our credit card company and they said when they investigated the claim Melissa told them we canceled 2 days after the cutoff date so once we sent them the cancellation email they refunded our money. This property should be avoided at all cost-

Let me start by saying I'm a Marriott girlie! My go to hands down! Alright let's get into it…read more The room very nice and so is the hotel. My only qualm is the bathroom/shower. Totally missed on design, there's no where to place anything while you shower. I had to jam my body soap behind the installed shower supplies. The towel hooks on wall... kinda weird and it was not aesthetically pleasing or functional while in the shower.

I really enjoyed my stay at Aloft in Ocean City…read more When I arrived, there were two Electric Vehicle charging stations available for me to plug in my Chevy Bolt. Even better-- the electricity was free! Everyone who works here is super friendly and efficient. I had no problems at check-in or check-out. They have a pretty decent array of snacks that you can buy in the lobby-- they also have a self-check-out option. As pets are welcomed here, you may see a lot of 4-legged friends leading their people around. I really enjoyed seeing all the cute dogs. My room was wonderful and the bed and pillows were among the most comfortable I have ever slept on. I had a modest balcony where I could see Assawoman Bay and enjoy some fresh air. I especially loved the quirky details here. The curtains appear to have a pattern on them-- when you get up close, you can see they are strings of numbers which I just love. Bonus points for the Marshall Amp-like music player and radio. The price was also easy on this state employee's wallet. Thank you, Aloft in Ocean City, for providing such cool accommodations.

Very well presented, colorful beach/ocean theme, unusual main floor layout which works very well…read morefor both business and tourists. Main desk, heated pool, indoor and outdoor lounge chairs, business area, gym, and Marriott sales and back-office are all on the third floor. First floor is parking, with small entrance with stairs and elevator to third floor. Rooms are on the second, fourth and fifth floors and require room keys scanned with separate sets of elevators. The location, Fifteenth Street, was perfect for us. We wanted to be near but not in the noisy, busy area from about Fifth Street to the inlet. This Marriott Courtyard was a new, high standard hotel near but not in the action. Our room, second floor, was spacious and well appointed, oceanfront, with a nice balcony - I think all rooms have a balcony whether oceanfront or not. Ocean breeze, beachfront, boardwalk, sunrise wow! Parking first floor is under the hotel; regular vehicles can fit, but monster SUVs and large pickup trucks will not and need to park across the street in a Marriott lot with ample parking. One strange design flaw. Our room, #227, the shower curtain was two feet shorter than the shower tub. The result every day was water all over the hard tile floor, creating a dangerous and wet situation when using the sink, toilet or shower.

Came down to stay here for a golf trip with some friends, and when I went to take a shower, there…read morewas a bloody towel hanging in the bathroom shower right on the shower door. It was after midnight when I noticed this and I called down to the front desk for housekeeping to help but nobody was at the front desk. I went down to the front desk, and needed and looked for somebody for 10 minutes and nobody was around so called the main number for Marriott and was finally able to get through to the hotel receptionist who came out but was unable to provide anything other than a clean towel. I told him the least I needed was disinfected so I could clean the bathroom myself and after 15 minutes he brought some up to the room . I'm an ambassador Elite with Marriott and use points for the hotel so I certainly wasn't looking for room credits or anything else other than a basic apology but the manager never bothered to call or Reach Out and wow there's no excuse for a bloody towel which is an obvious health hazard to be hanging from my bathroom door without even an apology. This experience makes me consider boycotting Marriotts as a whole

We had an almost perfect stay at the doubletree Hilton. The room was very clean and the beds were…read morecomfy. The pool looked fun as there was always people in there or the hot tub. The hot cookies were amazing and made check in nice lol The balcony was big enough and great views for a partial view but close when your neighbor is out on there balcony and smoking makes it so you don't want to be out there any. Plus late one night they were out smoking and you could hear their conversation from your bed while trying to sleep. One issue we had was at 5:30am the one morning the Hilton next door may have been doing renovations and a truck came to empty/pick up the flatbed dumpsters and of course that was extremely loud and woke us up. And it didn't stop there. Tons of deliveries until atleast 7:30am with the trucks backing up and constantly beeping. Again it's not the hotels fault but that made the whole day for us just miserable to the point we left that evening so we knew we could get a good nights sleep. It would just be nice if deliveries could start at the earliest 7am and I get it's off season but they should be respecting people who are there vacationing and still spending good money. I just know in the future to book an ocean front room hoping that won't wake us up again.

This is a nice Hotel on the Beach. Up farther from the Boardwalk if you don't want all the noise…read more It has a mini Kitchenette that serves its purpose and a Bathroom and a half, 2 Toilets and Sinks which is a plus. One Toilet has its own separate closet and the other is in a regular Bathroom with a Sink and Tub/ Shower. So that's good if you are sharing a room they can have their own for more privacy. The Room was clean and the Beds comfortable. The Hotel has an indoor and outdoor Pool, a Restaurant, Gift Shop, and Lounge areas. The Staff is friendly and greets you each time you enter the Building. Highly recommend this place.

Stayed here in November while in town for the event of the year on Maryland's eastern shore. What…read morestruck me upon checkin was how clean and fancy the place is. We were upgraded to a 2-room suite at no additional charge the day before checking in which was nice. Our room was very large, a living room with a built-in bar kitchenette area on the wall with a small fridge, microwave, and dishwasher. I liked how the living room was its own separate but connected part of the room - a nice sectional couch near the sliding glass door and sunset views. Both the living room and bedroom had WiFi TV with access to streaming services which I'm hoping will be a Hilton-wide requirement for properties soon. The bedroom was also very spacious and the bathroom was large with room for activities. Overall - I really liked this property and it will be one I look up when staying in and around OC.

What a beautiful hotel! And it's run by caring, conscientious employees. We are locals and our…read morepower went out during the recent blizzard; Fenwick Shores was offering a discounted rate to those affected. Knowing the bar and restaurant were opening at 4 PM, we decided to get some wine and relax by the fireplace in the beautiful lobby. Before you know it, the place got full - Ken in the bar was running food and drinks nonstop - he was awesome. We had a warm, peaceful night's sleep in the comfy beds and, who do we see when we went to the lobby restaurant for breakfast? Ken! Still there working his butt off. We planned on using the gym, but had a great time meeting and talking with other Fenwick neighbors instead. Even though it had just snowed, we had to go to the roof bar to scope it out for the summertime. The pool looks inviting too! Fenwick Shores made what could have been a tough situation (no electricity) into something very enjoyable, and we are deeply appreciative.

We stayed here for the air show in summer 2025 and I used points to book. Cash prices here are high…read morefor the summer, but seem to be in line with other hotels. I think you get a lot of value here. Parking is $10/day which is far cheaper than other options nearby. You are right on the boardwalk and there are oceanview balconies available (for a price). The hotel is composed of two buildings - the "main" building which is directly on the boardwalk and the secondary building which is immediately across the street. Each building has a pool on an outdoor deck on their respective 2nd floors. Neither one is noteworthy, but they are a nice way to cool off without going down to the beach. The included breakfast was below Hyatt standards. I felt like service was also a little below Hyatt standards - it seems like they try to very strictly enforce the Hyatt breakfast rules which creates friction for the 99% of people who are eligible anyway. Hard to argue with rooms that are large, clean, and comfortable right on the boardwalk.

Hyatt is dropping their standards on this place. I stay at Hyatt as often as I can. This one may…read morechange my mind. The hallway outside our room was very foul smelling. Our room Had out dated furniture with chips out of it. The rug had stains. The het system was making wierd noises. Vents were rusted in some places. Staff was non existent at checkout we had to go looking for some one.

I was a little hesitant when buying rooms here but the hotel wasnt that bad. Right on the beach we…read moregot beautiful sunrise and sunset views. The rooms weren't bad and we had an interior balcony that was located right across from the indoor pool. Customer service was good and the barista in the starbucks was everything. The ONLY THING that made this experience not so great was the indoor pool. We went in the evening and placed our stuff down on some the seats and saw roaches . Thankfully it was the last night and we RUSHED out of there!

Currently staying in a 2 queen bedroom, side ocean view suite and the room and hotel have been…read moregreat. It would get 5 stars if there was a more routine like cleaning service for trash pickup and towel replacement. This stay resulted in a 1 star overall and 1 star service rating because our room was double charged when we checked in. We didn't notice the double charge until we went to a restaurant and our card was declined. We immediately called the resort and after a long call the resort admitted that the double charge was on accident and the refund would take 7-10 days. There were no calls, emails, texts, or anything letting us know that the card was double charged, so we ended up overdrafting our account and were left without money on our first full day of our 3 night stay. When I practically begged for assistance, the only offer to help was a $100 credit at the resort. We have 2 adukts, a 5 year old, and a 3 year old, this would pay for 1 meal and still no gas to drive back home to NY. We traveled 7 hours from NY to Ocean City and the resort could not assist in any way. We are not rich and live paycheck to paycheck and this mistake was a major problem to us. Sad to say that we will never stay here again and strongly advise that nobody else does. This $650 mistake is not affordable and with the 100s, if not 1000s of guests that stay here they cannot assist when they've made a mistake, it is unacceptable. I still am in shock seeing our entire vacation fund disappear due to 1 person's mistake. DO NOT STAY HERE!

No specific issues with this property or the staff. All of my limited interactions were pleasant…read more They did their job but didn't expend a lot of energy engaging. I guess it would be exhausting to greet everyone that comes and goes through the front door that your management has put you 10 feet from...awkward, but they made that choice somewhere in the floorplan. The "thousand yard" traumatized stare of the young foreign bookends working the breakfast nook was a bit odd, but they were effecient and hard working. The breakfast is standard, there were hot items (meat, scrambled eggs, potato), oatmeal, cereals, fruit, also different breads and pastries. You would have to be pretty finicky to not find something to start the day. Coffee and tea are available 24/7, and they have a little pricey mini-market. Overall the place definitely has a dorm vibe to it. I haven't lived in a dorm in 45 years, so it had no particular appeal to me, but I wasn't bothered by it. There always seemed to be music playing, it wasn't too loud or anything, it felt a bit liked forced festivity. I could do without that. The room was large and clean, very spartan in setup which I kind of like. Minimal works. I don't need drawers but for some reasone because there weren't any I felt a bit deprived. I saw a review that mentioned storage, that must be a different kind of room. The shower was very good, hand wand and traditional shower head, good water pressure and hot. The wand has "thrust" sensation. The bed was comfortable enough, but not as good as other places I have stayed (I am a bit spoiled by my Marriott properties preference). I didn't book this, it was selected by travel team at my employer. We got a govt. rate for a conference I was attending, but still $325 a night [no way its worth that], location, in-season and conference in town. Yes corporate greed and price gouging is a thing. On third floor so no particular view, I had a sense of the ocean from my room window and understood the concept of the bay on the other side of the condos I could see from the elevator lobby window. I don't think I would choose Tru on my own dime, but a nice enough stay 13-17 AUG 2024.

My stay here was overall ok. I've never stayed at a Tru hotel before. It reminded me of a dorm room…read morefeel. The bed was comfortable, the room was clean and I loved the decor within the lobby. The room has plenty of storage and a desk area for your items. The bathroom is a nice size with hand soap, shampoo/conditioner and lotion are provided within the bathroom. The hotel is located right near a local bus stop, which is great when traveling to the boardwalk area. It was great to have a bus stop right at the hotel. What I didn't care for was the noises at night. It constantly sounded like someone was trying to open my room door, although I never saw anyone in the hallway and the AC was loud. It was noisy overall and hard to get a good nights sleep.

Great location! Beautiful sunset views! The rooms are…read morebeautiful. Loved the balcony overlooking the bay. The breakfast area is lovely. The fireplace makes the room cozy. Nice selection of breakfast items. Eggs, sausage, french toast, cereals and muffin sandwiches. I really like the lobby. The waterfall behind stairs is soothing. The jellyfish lights are fun too! My only complaint about the room would be the actual bed itself. They are hard and not very comfortable. Perhaps adding a topper would help. Loved the kitchen and living area with second tv. I just feel it may be time to upgrade the mattresses. Overall I enjoyed my stay very much.

We had the misfortune of being guests during the weekend the Maryland Governor lifted the mask…read moremandate. We had arrived to masked staff and guests and signs clearly posted concerning masks, distance, and with hand sanitizer, floor markings, etc. The next morning we came down in the elevator and the doors opened upon a massive gathering of senior women all maskless. Staff and many guest masks disappeared. The signs remained. However we also found guests smoking pot in their room throughout our stay. The stench sunk into the hallways so it hit you the moment the elevator doors opened. We alerted staff, but the smoking continued. If they're not going to do anything about smoking inside a non-smoking property this otherwise well-appointed and well-situated property with gorgeous views and welcome balconies, this location will decline quickly. Hotels don't tolerate cigarette and cigar smoking in rooms. I don't get the lack of enforcement around weed.