My wife and I only had a couple hours to ride Bicycles andthis place was excellent. They opened the…read moreearliest of any of the other rental places. The bikes themselves were in great shape and affordable to rent for just a few hours.

We rented bikes for the first time up north, and this place was so wonderful. We called and the…read morewoman on the phone was incredibly nice and told us "not to worry because they had enough bikes to help our whole family, no matter what sizes we needed." Awesome! We came on over and they let us try electric bikes for the first time. They patiently taught us how to use them and let us ride around the parking lot to decide if we wanted those or regular bikes. We decided to try the e-bikes and away we went! They were super helpful, telling us the best paths to take and providing us with a map. Jeff, one of the employees, especially went above and beyond. We rented the bikes for 24 hours and therefore tried to load them in our car, but when we realized that there wasn't enough room, he took the bike rack off of his OWN car and attached it to ours. How sweet is that?! He brought out tools to do it quickly and then wished us a wonderful time. We would've guessed he was the owner by how above and beyond he went but nope -- just a man who is rocking his job. Thank you for a fun time! PS: The inside of this store is great too and has tons of great outdoors clothing and gear. Look around!

This is such a charming store. A great selection, truly something for everyone -- pet things,…read morebirding things, toys, tees, and more. They offer free gift wrapping! The staff was very helpful and chatted with me and offered to help me narrow down my choices -- I couldn't decide and ultimately just bought all of the stickers that I had been holding! There is metered parking (free Sundays) on the street nearby.

We stopped by this place today while in town, it has a lot of nice gifts and souvenirs. I ended up…read morebuying a Michigan car sticker (with a UM logo on it!) on clearance for $2, a Petoskey stone for $7.99 (a polished stone), and a nice greeting card for $5. They have all sorts of Petoskey and non-Petoskey related gifts, plus other fun stuff - I also saw a corgi float, for example, and other things. I saw they have some sort of rewards program too where you write your name down on a card and grab the card from the front every time you come in, I think - kind of like a filing system. Interesting and unique. They ALSO have a pressed penny machine here, and I collect pressed pennies, so I was excited about that too.

For the sixth year in a row my family has rented skis from the Bahnhoff ski shop. Our experience…read moreis always excellent. The quality of equipment, the correct fitting and the wonderful service keeps bringing us back. This year we had a problem when on our second day of skiing. Our granddaughter hurt her arm late in the day to the extent that the ski patrol snowmobiled her down the hill and we ran her to Spectrum hospital. In the chaos of getting her down the hill and to the hospital we left some rental equipment at Nubs. Bahnhoffs only concern was with the health of my granddaughter, not with the rentals. They showed complete understanding and compassion for the situation. End result, we lost a helmet and set of poles. Their equipment was the least of Bahnhoff's concern. The manager said to not worry that they will work with Nubs in retrieving the equipment. What a great staff Bahnhoff Sports employs, I thank them all. Bill Van Cleve Ann Arbor MI

Enter at your own risk…read more "Guys, come on! It's a holiday. We're closed. You gotta go!", said no business owner angrily to guests that just spent $600 a mere FOUR MINUTES after closing. Just kidding. Don, the new owner of Bahnhof said that to us. CONTEXT: We showed up 75 minutes before closing on New Year's Eve. We immediately asked for support with our selections. An incredibly bright, pleasant, and patient young man did an AMAZING job explaining all the ins and outs of the items we were considering. Item by item, we added to our pile and proceeded to checkout. We loved our experience up to that point and sincerely looked forward to bringing in our four adult children for complete outfitting at the end of January-likely totaling thousands of dollars. THEN it happened! At precisely 7:04 pm, our transaction was finished. We grabbed our bags ready to walk out, and I asked a question about socks. As the young man was answering, the angry old man others complained about in their Google reviews very snottily says, "Guys, come on! It's a holiday. We're closed. You gotta go!" We were dumbfounded. Who speaks to any customer like that? In my experience, someone who lacks gratitude, respect for others, and basic human decency. Supporting this store was a grave error on our part, which is why we promptly returned every item the next day. We then proceeded right next door to Boyne Country Sports, where we received INCREDIBLE service from a staff who clearly RESPECTS and APPRECIATES their clients. As a local resident and life-long entrepreneur that consults with small businesses, I *passionately* support small-local whenever possible. Frankly, that makes writing a negative review more difficult. However, I feel it is a duty to share our experience, so you can choose to spend your hard-earned dollars where they are appreciated. After sharing our experience with many other locals from Boyne City to Petoskey over the last few days, it seems that most who know this character have one common point of knowledge - he does not like out-of-town visitors. This is evidenced by other 1-star Google reviews, Don, shows up as an angry, rude, and spiteful old man. I would go as far as saying he is an utter embarrassment to the local small business community. I feel for his staff (the young man others have mentioned) who are left working for a tyrant, who seemingly likes to bark orders at his employees. And, it may only be a matter of time before the right local business owner comes along and sees the value of this young man and others, and how fortunate they would be to have them represent their store instead. For locals that have been supporting this place for years (most prior to Don's purchase in 2017), perhaps your experience is different. For those of you traveling to the area, I invite you to spend your money anywhere else. From direct experience, I can say that you will receive better service and better selection, at a more competitive price. In my 25 years of helping businesses grow through their challenges, I have learned that some owners know their strengths and weaknesses, and where their talents are best utilized. And then there are some who are clueless. In my experience, Mr. Marszalec is clearly the latter. Otherwise, he would know not to step foot in the retail, customer-facing space. I can't help but wonder what the Smith's think about this type of reputation being created after spending 40 years building such a wonderful business. Unfortunately, having knowledge, experience, or even a passion for an industry does not equate to being a good operator, much less a good leader. As such, despite feedback being a gift and an opportunity to learn and grow, I have little hope of my review creating any actual change in future customer experiences considering he chose to not even offer a heartfelt apology. So enter this store at your own risk - or simply support a different local business instead.

Great small town outdoorsman shop. Been coming here to get my fishing license for years. Do you…read morewant to know the "in" on what's going on around Black Lake... this is the place to go. Everyone who has helped me here has always been friendly. They offer more than a big box store can hope to find Inside, it looks like a textbook small town up north shop. Lots of personality here. This is a great small town business, so shopping here lets you know you are supporting local small business owners. Make sure to stop by before you go fishing g or hunting.

Bearcub Outfitters is the local Petoskey equivalent of REI in a bigger town and I am a fan!…read more On a recent trip to the area, I popped in on the hunt for a long sleeve shirt for my son and not only did I find what I was looking for, I found a variety of options. Prices are fair but if you're on the hunt for a bargain, don't miss the sale rack in the back. I loved perusing the women's section of the store for myself although I ultimately did not purchase for me this time. Staff is friendly and helpful. Bearcub is for sure worth a stop if you're in the Petoskey area!

Great place to purchase outdoor wear. During this visit we purchased a pair of sandals. Super…read morehelpful staff and large selection of sizes. Give them a try!

Great quality and some super graphics! Especially love their sweatshirts. Petoskey and Harbor…read moreSprings

I've bought several lovely sweatshirts here over the years. Good material, quality goods…read more Someplace to visit when in Petoskey.

I went in there to buy a dress I saw in the window. Apparently I died between the time I made a…read morepurchase at 5 star Craig Ryan's and Threads because I was like a ghost! Invisible to all the sales staff. I passed by three and not a single greeting. Pathetic since I work at a store in town which treats all customers kindly regardless of how often they shop there

Cute well kept store. ULTRA high end though. My favorite part was the staff! They were very…read morefriendly and helpful, instead of the way most people treat me when I go to high end stores, which is "oh crap another broke teenager. Let's just ignore them until they leave." If you don't have the budget to buy day to day clothes here (like me) it's still a great place for a splurge if you want to buy a formal dress for a fancy occasion or some nice jewelry.

Salvation Army is always my go to when I'm looking to find bargains, and on my budget, I buy…read morenothing that isn't a bargain! Staff is always very helpful. Store is smartly organized. Prices are better than other resale stores.

this locale has a drop-off for used goods to be put in the store because you can get rid of old…read morestuff and know your stuff can be reused by somebody else