Went here for a fishing rod and the fishing section was so small and bearly had anything was not…read moreworth going and looking waste of time.

I called one in Greenville NC and was told they had a 2023 F80 treadmill on display, they said yes-…read moreso I went 30 miles each way, they did not have it on display. Called back a few days later, on hold 5X and still not built. I called the one in Goldsboro and spoke to Mckenzie who went and looked twice to confirm they had what I wanted on display, she was great!!!

The manager Jessica is so helpful! I was looking for some Carolina Panthers Super Bowl gear and she…read moredid everything possible to get what I need! She was so responsive and called me as soon as the items came in! She even put the items on hold for me. Talk about customer service! This store will do well with Jessica as the manager!

I've shopped regularly at Foot Locker, and have purchased athletic shoes in several of their stores…read morein different cities and states for more than 40 years. We moved to Goldsboro a year ago so this was my first time in the Berkeley Mall site. I needed a pair of new sneakers, and unfortunately they were out of my size in every style I liked due to the recent Black Friday sale and the Christmas holiday. I'm giving them five stars anyway because my experience was what I expect from the chain, they still offer a superior selection of styles and high-quality athletic shoe brands, and the customer service was excellent. The sales associates were nice and didn't complain about having to search the stockroom for me so many times. Highly recommend.

Everything for outdoors. Largest selection I've ever seen. Has indoor range. Lot's of shopping for…read moreNC traditional fragrances, clothes, snacks, accessories. I highly recommend as one of the best stored in NC. Also has local wine selection now.

Very poor customer service. I waited at counter to get some range time, and three employees walked…read moreby me. Not one said anything. Never going back.

I walked into the store and was really kind of shocked by the standard with which the store was…read moreoperating, it was a mess. The store was also fairly warm, a good 10° cooler than the outside but the outside being 98°, it was still pretty dang hot. I went to the back to look for shoes and there's nobody working in that area. There was another gentleman I'm trying on shoes on his own, I wanted to get a size from the back if they had it, that I didn't see out on the shelf. And there was nobody in sight but I could hear people talking from the fishing area. Walk around the corner and looked and there were four employees standing in there talking about girls and Friday night, etc., etc. Etc.. I stood there looking at them and they said you need help and I said no I've been here long enough and I went upfront. In total, I've been there a good 20 minutes trying to find what I needed with. No help or offer to help or nobody in sight to help. On my way out, there is a lady upfront and I mentioned to her, hey you guys guys in the back that are doing nothing but talking about partying and stuff, I'm trying to find help, there's an older guy sitting there having to take care of himself, he's not getting help. She, the manager, looked me dead and said what did you ask for help? I said one I shouldn't have to go, but there is nobody to ask except for all the people over in the fishing aisle talking about what girl they're gonna take out on Friday night and or what they did last weekend, inappropriate conversation for work. They're standing around doing nothing. She said well it is hot in here and I told them to take it easy, and I thought well then you must not need any business so I left. I won't be back.

Female manager at night has the worst attitude and customer service, was there to purchase ammo and…read morewas made to feel as if i was bothering them, manager made rude comments and was condescending when i asked questions about two different shot gun shells i was purchasing. Dunhams in wilson used to be my go to place for ammo but i will not be returning based off this managers attitude especially after being told i was "wasting her time" when i asked if a box was rifled slugs or sabot.

So I have been using this company for years. My order experience was horrible. I couldn't get my…read moreorder processed in a timely manner. When you call the salesman rarely returns calls he prefers to res thru email. Once order was placed it was filled correctly. I asked for a few replacements not the entire order and it took over a month thru constant reaching out to salesman. Salesman never returns calls or emails. Never had any problems with the company orders until now. I usually don't like to do reviews. But this was a long drawn out experience and they do such good work that I hate to stop doing business with them. I hope that they do better communication in the future. But, again they do excellent work just bad communicatio.

I live on the coast, my daughter, who lives in the he Raleigh area was down and had a Christmas…read moregift she needed to exchange - we took the time / day to drive to the Kinston store the day after Christmas. I didn't realize there was a store wide sale of 50 percent off and they were going to be flooded with shoppers. But that was ok We stepped to the register area in the ladies section of the store, stopping at the register on the left when facing the check out station - Before I could get beyond we would like to make an exchange the associate we were speaking with turned , called another associate over and with the most sarcastic tone of voice and eye contact said: We have another exchange. I'm confident without a doubt she had a long day but her attitude and tone were completely unnecessary. I've been stopping by The Neuse Sport Shop for many years and have never had a less than positive encounter with any other associate. I completely understand seasonal help is essential during the holiday season but basic courtesy isn't a trate the store should have to teach. Maybe associates should be reminded to treat each guest as they would like to be treated and let their personality shine as bright as the day they were interviewed / hired for the position. As it ended up, after looking around we didn't make the exchange , we'll try the Cape Carteret store . *The associate we encountered had below the shoulder, thicker, dark hair that was parted down the middle. I'll end on a kind southern statement that speaks volumes : Bless her heart . . .

Received $100 online gift card from my son. Ordered an inshore rod that was shown as in stock, at…read more$119. Order was cancelled not in stock. Ordered a less expensive inshore rod shown as in stock, plus some lures to make total over $100 for free shipping. Rod order was cancelled not in stock. Received the lures. Now I'm afraid to order a rod plus enough other items for free shipping. So I ordered another rod shown as in stock, but have to pay shipping. Waiting to see if this is also cancelled.

This place is great!! So many cute athletic wear, hats, and shoes. So tempting not to splurge…read more I was particularly surprised to find this place in such a rural area. From Nike, north face, and adidas brands ... I came here to buy my 8 year old son baseball gear. They even had his size baseball pants. I'll definitely be back soon.

Act like to good to look for product you asking for that says you can pick up in store today . What…read moreis wrong with our work force today .