On a recent trip from Pittsburgh to Philadelphia, I found myself stopping at the Sideling Hill…read moreService Plaza. Since it was in the morning time, we decided to grab a few things from this Dunkin' that is located within the building. This is a 24-Hour Dunkin' located in the Sideline Hill Service Plaza/Rest Stop along the Pennsylvania Turnpike. Specifically, it is in Waterfall, PA, which is a short ways west of Breezewood. Due to this being a toll road, I doubt there are many patrons of this store not specifically traveling along the Turnpike. However, the rest stop has plenty of parking, and there is signage along both the highway and the building indicating there is a Dunkin' at this particular plaza. Once inside the building, you will find a lot of seating options in the center of the room, right near the restaurant. The Dunkin' is located next to the 7/11 Convenience Store, and is attached to the Baskin Robbins. There are several kiosks from which you can order, or there is a traditional counter with employees to order from as well. This location also has Mobile Ordering enabled, so you can place your order before you stop and potentially avoid a wait. There is no drive-thru though, so you will have to go in. For what I saw, this is a full service Dunkin'. They had food, coffee, donuts, and merchandise that you would find at any other typical location. As stated, they are attached to Baskin Robbins, so you can also order any of their menu items at the same time. On my stop here, I did not order ahead. However, I wanted to place my order using my Dunkin' Rewards account to earn points, so I attempted to order on the kiosk. I was having a difficult time getting my account to load on the kiosk, and I spent several minutes trying to figure it out. Unfortunately, I was never able to get this to work correctly. So, I opted to just place my order at the counter. This probably cost me a few minutes in wait time both to place the order and then for my items to be prepared. I do not necessarily blame this location for this issue, but it was disappointing not being able to use this kiosk when trying to pay with the Dunkin' card on my app. From the time I started trying to order until when I received my items, it was about 15 or so minutes. The overall service here was satisfactory. The employees were friendly, and I did not have to wait an incredibly long time, even considering there was a good crowd of people there during my visit. The food I ordered, overall, was good. I personally had a Medium Iced Coffee with Mocha Swirl, as well as a Sausage, Egg, and Cheese Plain Bagel. Both were prepared as I would expect from Dunkin, and satisfied me for breakfast. My dad ordered a Bacon, Egg, and Cheese Plain Bagel, and also liked his sandwich. Given that this Dunkin' is on the closed-loop of the Turnpike, it is naturally more expensive than one in your neighborhood. For two sandwiches and a medium iced coffee, it was $17.25. Particularly, the coffee is much more expensive here. I would typically pay less for a large at a normal store than I did for a medium here. However, this is to be expected since it is located on the Turnpike. Overall, my experience at this Dunkin' location was good. They have the variety you would expect out of an Dunkin', the service was adequate, and my food and coffee tasted good. It is going to be more expensive to stop here, so if you know you want Dunkin' before entering the Turnpike, that might be your best bet. However, if you find yourself here during your travels I would recommend giving it a try.

Inside the service plaza. This place seems poorly managed. One guy was complaining that he'd been…read morethere for an hour and a half longer then ha should have and it was apparent he wasn't going to do anymore work. Line was long and waited 30 minutes for a breakfast sandwich. Ugh. Get Burger King.

Friendly staff and the ice cream was very good. The place was very clean and well kept. We had two…read moresoft serve twist cones, a chocolate soft serve cone and a hand dipped cone. The prices were very fair! Definitely someplace we would stop at again.

I actually give Double Dip a 4+! We stopped here on our way out to Pitt Race and I had a small soft…read moreserve chocolate cone (which was huge and basically a large in eastern PA) and my husband got the equivalent of a Blizzard (I cannot remember what they call it here) and it was very huge, so much ice cream! He got chocolate soft serve with Oreo and they put tons of Oreo in it, sooo amazing. Their ice cream is very dense, very creamy and flavorful. There is only one reason I didn't give them a 5 and it's because they had rainbow Jimmie's but NO chocolate Jimmie's! They offer hand dipped ice cream, and other fast food items (hot dogs, etc.) and the place seems popular with the regulars. It is definitely worth a stop if your passing through on the turnpike! We will be back. (It was very hot out or I would have taken photos!)

Great food good prices very friendly staff with tables on site to enjoy your meal before it gets…read morecold

The food was delicious! My family loved the vibe they had. Our server was awesome and we tipped her…read more5 dollars! Will come again.

I ended up at Brio Coffeehouse almost by chance and it turned out to be a great stop. Grabbed an…read moreiced coffee and it was clean, smooth, and not overly sweet, which I really liked. The place itself feels simple and comfortable, not trying too hard. Easy to sit down, relax, and actually enjoy your drink. Staff were easygoing and welcoming, made the visit feel effortless. Solid neighborhood coffee spot.

This place is pretty cute. The workers were okay but did not seem super friendly. I ordered a…read morebreakfast sandwich which was nothing special. I felt as though it was missing something. I did enjoy the coffee flight! It was nice to be able to try all different kinds for a decent price.

I made a mobile order while driving and didn't realize there were matching rest stops on either…read moreside of the highway. Accidentally placed my order for the stop on the other side. I go in, whole place is packed, starbucks baristas working hard getting through all their orders. When I asked them about my order they didn't have it and gracefully explained to me that there's another Starbucks on the other side, then went ahead and made me my drink. They made it perfectly might I add. This is one of the most delicious starbucks cold brew with almond milk i had in a long time. Maybe it was the exhaustion but who knows. I was just happy to get my drink without having to ask them to remake it for me pretty please. Also, they gave me 3 honey packets. The fresh air at this stop was so refreshing and the mountains over us were of course breathtaking. Thanks girls for this coffee it was good

Allison was absolutely wonderful. She was friendly, professional and helpful. Give her a raise!read more

After living in the area for five years, my wife and I finally decided to give this place a try…read moreafter reading the reviews on Yelp. Well, the reviews were right on target. This place has a huge and amazing selection of coffee from Central and South America and many other places around the world. They offer both beans and ground coffee, or they will grind the beans while you're in the store. There is decaffeinated and caffeianted coffee and teas. Their freshly brewed coffee is absolutely delicious. The store is well organized, clean and neat. The staff members are cery helpful and friendly. There are benches and stools both inside and outside the store if you wish to sit and have it at the store. There is paid metered street parking available. We purchased two cups of coffee and several packs of ground coffee. I highly recommend this business for both coffee and tea lovers. We will definitely be back.

Love (as always) the coffee, but those working in the store the day we visited were perhaps the…read moremost unhelpful and stand-off-ish crew I have recently experienced. My husband and I usually purchase a couple of hundred $ worth of coffee when we visited from the western part of PA. But the miserable woman at the cash register in the front part of the store made us feel like we were completely unwelcome. I purchased some specialty tea for my granddaughter and she could hardly bother to offer us any milk or sugar. The expression on her face and her demeanor was unwelcoming and dour. When my husband was looking for suggestions to try (while ordering a substantial amount of coffee) the person working with him seemed to be marginally more helpful with our questions, while the bitter woman at the front barely said two words to me or my granddaughter. Plus, we had to stand to drink the tea. Why not have a little sitting area? What happened to this place! Assuming new ownership. We have been coming here for years and really enjoyed chatting about the various blend of coffee with the previous owners. But the vibe of the place is now sterile and unwelcoming. Can't wait to see if the coffee has also changed. Come on guys, you have always had an unbelievably good product... bring this place back to what it was a few years ago and give your customers a pleasant experience when visiting!

friendly helpful folks, good prices (for these days) and an adequate selection. the deli is very…read moregood, the donuts are excellent. read some reviews, never had a truly rude cashier in all my years and not sure where the prices are much better: conclusion, some people aren't happy if they aren't whining or complaining. keep up the good work. only wrote this because I saw the ridiculous rating. to the whiners, just remember everyone can have a bad day, even you. P.S. great place to catch up with your friends and neighbors John C.

I visit frequently, never have an issue, everyone is always nice. But this time, a rude cashier,…read morewhich has no business being anywhere near customers. She always looks miserable, this is just the first time it came my way. Didn't smile a single time, didn't greet me, I say thank you and get no response, and as I'm walking away pretty quietly I say " Welp, have a great day." And as I'm a little further she says "It's okay, we'll put it back" (which is literally your job). Referring to my basket that the cashier usually takes with a smile. Her cashier # is 111 and was at the first register. I'll forget about this in 5 minutes, I don't dwell on irrelevant people, I was nice enough to walk away, but those kind of actions will ruin someone else's day and/or keep them from going back. I love supporting local businesses and I'd hate to see people avoid a shopping experience because of ONE miserable employee.

Quiet, pleasant experience in Pleasantville! I particularly enjoy the hot chai tea on a cold…read moremorning and the pastries are always fresh and yummy.