My son and I pop in here frequently after he gets out of school as it's on the way home. Pluses: nice, friendly staff, and fast. No prob finding parking, even though the lot is small, which brings me to... Con: the flow of traffic with the drive through is a challenge. Basically, when there's a long line of cars, they block all the feeders, so it's impossible to pull into the parking lot. That's more on the layout of the property, and not necessarily a reflection of this DD. When it's not busy, the drive-thru experience is fine. Quick, no prob. The interior could us a refresh or something. Often boxes of shipments are piled up , tables and chairs worn out, a little grimy. I get that it's a small space, and apparently quite busy around the times we're there. It's just not inviting to sit and eat. read more

We stopped by to get some donuts. Not much variety was in stock. We got the vanilla frosted and Boston Kreme. Both donuts were good. Service was quick. Store was clean and had some customers dining in. read more

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Generally, the quality of the coffee has gone down. I have not gone to any Dunkin Donuts for sometime. It was 2pm and Iwas waiting for my husband and decided to get a small decaf hot coffee (which is what I can only drink). Why is it that when a customer asks for decaf, someone always seem to get it wrong. Did they give me regular? Did they mix decaf with regular because they ran out of decaf? There is a reason why I cannot drink the regular coffee with caffeine. It keeps me up at night and it gives me the jitters. Is it that no one cares or the people that work there are INCOMPETENT? My suggestion to Dunking Donuts Headquarters: Look at the reviews. Listen to your customers. Get the people who work for you to Care, Know their job and Do it Right! You lost a customer for good! read more

PROS: This is my go-to Dunkin. The unique thing about this Dunkin is that it has a drive through. It's readily available on a busy street so therefore you can come off your commute to grab a mug of coffee, and if you're a cop...a donut! The staff is always nice in here and they keep themselves clean. CONS: The drive through is always slow and there's always a line of cars backed up. It's also an awkward parking lot to drive around in and the spaces are limited. Inside is very tiny too. OVERALL: I would go here if the drive through has no line or if there are parking spots available read more

fine coffee, service is phenomenal though. i usually go on the weekend (varying times of day) and i've never spent over 5 minutes in the drive thru. super quick and they're doing a great job!! read more

This is an outstanding store where the staff is competent, speedy, and friendly. All the Dunkin' should be like this! read more

Dunkin' - Large frozen chocolate - Donuts Near Me - Cresskill, New Jersey

Coffee is good , however every other time I go here their order ahead system is down and whoever designed the parking lot should go back to school( I bet it was a landscape architect). The parking lot only has ONE entrance, while the rest is an exit. Who needs that many exits. Overall this place is great, however when their system is down placing an order becomes overwhelming for the staff read more

Every time I come to this Dunkin' (pre Covid and during Covid) they manage to mess up my order. Sometimes they even give me something COMPLETELY different than my order all together. Coffee, sandwiches, donuts, and even hash browns they mess up. I'm never coming back here. read more

I have ordered mobile pick up twice and both times they messed up the orders. First time they gave me completely different sandwiches. Second time the drink order was wrong. Extremely frustrating. read more

Got a very nice guy to help me and my son! Was a pleasant experience!!! Thanks again! read more

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I just created a new yelp account AND added this business here just to post this. I just went here on a weekday morning at 10:30. Bought some coffee and got started on doing some work as I do at any other coffee shop. About 35 minutes later a staff comes to me and tells me that they need the tables for dining customers. This is all fair, but THE WHOLE PLACE IS EMPTY. I would totally get out of there if they had the slightest signs of distressed customers waiting to eat their food, but this is what the place looked like when I left: http://i.imgur.com/My9XA9x.jpg read more

Dunkin is dunkin. You get your same old stuff at any dunkin. BUT...the service is subpar here. They need to get with the program.. read more

I have come here a few times but today I came for an iced coffee and a donut and wow it was terrible. I love Dunkin but the iced coffee tasted bitter and so off, I couldn't really figure it out but either way, could not handle the weird aftertaste so I threw it all out..was so sad...the donut on the other hand was good. Service was fast but parking here is not ideal and the drive thru is very long in the morning. read more

Usually the service is pretty good but you definitely dont want to go when "Sabrina" is working the Drive-Thru. She will have you waiting forever, back up the already long lines and then rudely hop on the intercom with an attitude as if YOU are inconveniencing her. Some people just dont belong in the service industry... read more

Love it. The workers are nice and always get my order correct. Always have the best coffee. Love the drive thru. They always get the newest drink flavors. read more

Out of all of the Dunkin Donuts, this is by far my favorite. Quick, efficient and pleasant staff. Love going to see Robert. He makes the best iced coffee. Perfect ratio of cream and sugar!!!! read more

Good coffee staff is very nice and the snicker doodle donuts it's very good A good way to start the day read more

Every time I go to this Dunkin' location I have a great experience. The employees are always nice and friendly, and working their hardest. The food and drinks are great, and always come out just as they should. This Dunkin' truly deserves a great review. read more

I love to have dunkin' donuts in my town. I wish they have more parking space. Also try to avoid morning hours before 10 am since the waiting line is crazy. read more

The staff and manager are really pleasant and helpful. The Drive thru line may be long, but moves quickly and it's so convenient. Sometimes I prefer to park and go inside. I've ordered donuts, shaped in numbers for kids birthday party (option of frosting, sprinkles). Looks great and the class loves it and a child is never disappointed. Fan of their donuts, munchkins, iced tea, etc. always a wide variety to choose from. This Location is also a big supporter of the local schools. Extra Kudos! read more

This store always have a consistent coffee and friendly employees. The drive thru is always busy but the wait is really short. It's worth waiting for the food because you know that busy store like this will always have a fresh product read more

Dunkin' - a car parked in front of a dunkin donuts store - Donuts Near Me - Cresskill, New Jersey

I love this Dunkin donuts. I actually look forward to coming here even when the line of cars is long, I know it's a fast in and out service. Customer serve is fantastic. Keep it up. read more

Overpriced, small, stale donuts and GROSSLY OVERPRICED coffee. Never again. Go to a local bagel store for lower prices, fresher food, and you don't have to pay off someone's multi-million dollar franchise fee. read more

This Dunkin' Donuts is THE BEST! I would give it 10 stars if I could. The drive through is so fast, they never make any mistakes with your order, and they are so friendly. I know that I can pull up to that drive through and even if there are a dozen cars in front of me, I'm still gonna be out of there in five minutes. Every other business in this area that has a drive through should really take a page from this Dunkin's book. Awesome!!! read more

This location was clean, the employees were friendly, and the service was fast, efficient, and accurate. The variety of in-stock donuts available was nice for a Sunday afternoon. I couldn't ask for more from a Dunkin' Donuts location. There is even dedicated parking for it in the strip mall so you don't have to circle around for a spot if you want to go inside. read more

Coffee taste like water. I don't understand how people can drink it very busy place. Carol the cashier lady you can smile sometimes it doesn't cost any money read more

I have been to this store a couple on times. Today I ordered a dark roast coffee with cream and sugar. Cashier seemed to be in a bad mood, she looked like she did not want to be there. Not very busy when I was there. They come out with my coffee from the back . It tasted awful... a chemical taste. I threw it out. Ive had dark roast before, it's stronger.... but should not taste chemicals. read more

One of the better dds. I always use drive thru and as soon as I place an order, its ready to pickup at the window. They're service is fast and prompt. Haven't had a mistake on my order yet. Food is typical dds, but don't have to wait like 10-15 like some other locations. read more

I love Dunkin' Donuts in general, but I have had several problems with this location. I have had to go back countless times because my coffee was terrible. One time, I got a cup of hot milk instead of a latte. Love the drive-thru option, but some of the employees are a little rude. The manager, on the other hand, is the worst and rudest I've ever encountered! read more

Great service and sugar always keeps me happy lol definetly abbsesed with there coffee and seasonal donuts!!!

This Dunkin restaurant is one of the best i have visited. The store is clean and well kept, the crew is very pleasant and the coffee is just the best! read more

They know exactly the way I like my coffee. The donut is okay but not great. Great service!

They always forget milk or sugar or both lol . Been there maybe 10 times . Drive through has milk and equal marked on cup but gave me black coffee 4 out of 10 visits lol very comical . But very sad coffee . read more

Super clean DD and staff are friendly. Only downside is that the parking lot can get crowded from the drive-thru making it difficult to get out the lot. Come here near closing time...last time I did I got a free box of munchkins. read more