I came here to kill time between appointments. The staff weren't very friendly but I did get my items fast. I got a breakfast sandwich which was tasty and hot! This was probably the most staffed Dunkin I've ever seen. They had the music loud and were talking loud but it seemed a lot of their business came through drive thru so can't blame them for making the most of their time. I put my headphones in and enjoyed my food. read more

Still not any good. Service is non existent. Girl at the counter with the eye lashes longer than her fingers wouldn't even acknowledge me with a greeting. Stood there and stared. Not a "hello". Not a "can I help you?" Acted very entitled. Barely understood her. Last time I am coming here. read more

Service was horrible today . Methed out lady in the kitchen yelled at me asking me my name when the order taker never asked because I was in drive thru ... she proceeded to tell me that I was high when she was obviously cracked out incapable of understanding how drive thru configuration worked being a grown women . Dunkin needs to take better precautions hiring individuals and better hygiene . People with sores all over there face acting high should not be serving food . read more

i did my first drive through order and now can see why this has such bad reviews. i ordered the oatmilk s'mores latte, a special in the app. they ran it up as a regular latte and charged me an extra $2 by the end. then they forgot to add the marshmallow cold foam so they took it back after they gave it to us, returning it without the graham cracker crumble and with dirt on the lid. they also didn't add as many pumps of syrup as the latte came with (i've never had 1 pump of any syrup at any other dunkin location??) so my overpriced coffee also tasted pretty bad read more

Dunkin' - churro latte, Plain Stuffed Bagel Minis - Donuts Near Me - Indianapolis, Indiana

The service was absolutely horrible, they flirted with my dad and made him feel uncomfortable, it was a joke about his privacy and he disliked it. Time: around 2 o'clock on Nov 30 2025. read more

Placed order through mobile app! 4 ordered of stuffed EVERYTHING bagels and a large carmal craze coffee! Went to pick up order and I received four orders of PLAIN stuffed mini bagels! I let the manager(Taylor) know or at least she said she was the manager and she was rude. She said we are out of them until our truck comes. She didn't offer anything else in replace of it or anything else! She didn't even tell me they were out of them. I come ALL the time sometimes twice a day three times if I'm off work! I'm also a general manager in the food industry! I would NEVER sneak and hand out an order the customer didn't request. I would let them know I'm so sorry we are out and would you like something else! She told me to bring the original card for a refund and i did. I came inside asking for her name and they said we can't give that information out. Ok no problem. The other employee asked what happened and I explained. Taylor continued jumping into the conversation rolling her neck snatching my card from my hands to give me a refund. Im still talking and telling the other employee I come all the time and Taylor says you don't have to come here and I'll call the police. This is who Dunkin employees. NEVER WILL RETURN! read more

when you ask for less ice they barely fill the cup over halfway. when I ask less ice that doesn't mean less drink too I already pay 7 dollars for a coffee. read more

I have been there four times in the past month, every single time their ovens are down. It seems like that should be fixed by now. Pretty frustrating. The one time the ovens were working I ordered a wake up wrap without cheese and I receive a tortilla with bacon only (No egg). The service and the people who work here are always pleasant and the only reason this Dunkin' is getting a 3 stars. read more

This location is a little skimpy on the cream cheese, but I'm supposed to be eating better for health reasons so maybe it's just the universe telling me to stop eating bagels with cream cheese. I used to go to the Dunkin closer to my house but since it's always packed, I've started coming to this one closer to work. They usually don't have as long a line and I can get in and out quicker. They staff are friendly and I usually get out of the drive thru quick. Right now they only have the drive-thru open, the dining room is still closed. Staff are wearing masks and gloves. read more

Dunkin' - Plain bagel with cream cheese - Donuts Near Me - Indianapolis, Indiana

I went to this location on 3/21/24 around 3:30. Pulled up to drive thru order/menu board I ordered a plain yeast doughnut and the gentleman said "I am new and don't know doughnut names". My friend in car asked if he had cake doughnuts, just to add to confusion lol. Gentleman then suggested that I pull up to window to visual inspect what he has. So for real this guy is walking the trays to the window, finally I am like I'm coming in. Come in the guy is disturbingly out of place not so much dangerous right at that moment but definite Spidey sense was tingly. This gentleman apologized for not knowing the product. I was like why don't you know your product and are you going to sell. "You would think I would know my product" is what he said. Totally dumbfounded that should have been my cue but I really wanted that doughnut. After I questioned him about not knowing product, immediately went into recovery mode trying to make me feel bad as he is training someone and has dishes to do. Long story short Shady customer service rep Atmosphere was very quiet, not even the piped in music chain restaurants use The doughnut was dry and very disappointing, should have known. This seems to me that old chestnut you get what you pay for. When the pay is only 15 or 16 dollars this is what happens as well as poor corporate training. read more

This has been my only visit to the location, but I was surprised to see the reviews in bad service. I came inside on a rainy morning this week when the drive thru has a long line. I received friendly and fast service. I got an iced coffee and the chive and onion bagel bites. read more

Dunkin' - Bagel Bites - Donuts Near Me - Indianapolis, Indiana

Tina is the woman. All praise Tina and her fabulous iced coffee! Stopped in to grab a snack for my son, and a breakfast sandwich and iced coffee for myself. The new seasonal Coconut Caramel is so delicious, so I was bummed when Tina informed me that she was out of that flavor. But she suggested the Caramel Swirl with a shot of Coconut instead, so I took her up on it. Holy yes...it was delicious!! She also made sure she had the donuts that my son wanted, before charging me. It's happened a few times lately, at this location, that they've said they had what he wanted, but didn't. Then they've acted salty when I've requested my money back instead of choosing different donuts. Sorry, he doesn't budge on his donut selection. Tina was very friendly and courteous. She offered my son a straw for his bottled soda, which he enjoys. The order was filled quickly, accurately, and with a super happy, helpful disposition. DD needs more Tina's! read more

Dunkin' - Great service from Alicia today! Loving the season Coconut Carmel! - Donuts Near Me - Indianapolis, Indiana

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Umm so I came to get a GUDA baconegg croissant and it have the wrong cheese like always so I try to call and no help AT ALL it just kept give me options that are working and I just want my food remade or my money back please contact me Dunkin it's to early for this read more

Dunkin' - I specifically said Gouda bacon, croissant sandwich they added the egg and I didn't even say egg, but add cheese I didn't ask for - Donuts Near Me - Indianapolis, Indiana

Simply put: the strawberry shortcake croissant donut, a current special, is out of this world amazing. I've been wanting to try a cronut for sometime, and this is about as close as I'm going to get without going to New York City. The only drawback to this tasty donut chain is that it's $1.09 for a donut. If my lazy bones would just walk into Meijer a few blocks down I could get equally tasty donuts, but less selection, for almost half the price. Darn that convenient drive-through! read more

Dunkin' - Strawberry shortcake croissant doughnut - Donuts Near Me - Indianapolis, Indiana

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Coffees are made consistently inconsistent. Have never had a coffee taste the same from this place and they've gotten progressively worse over the last year. Got a coffee there today and it should have been an iced macchiato it tasted like straight cereal milk. It was definitely not worth $6.50, I will always take my visits to Starbucks when on this side of town. I will also be taking it home to add espresso of my arm to it because it's just that sweet and tastes nothing like a coffee. read more

Dunkin' - a person holding a drink in their hand - Donuts Near Me - Indianapolis, Indiana

This dunkin is AWFUL. i would first like to say that i went ten minutes before closing and tried to go in and the doors were locked so i tried to go through drive through and they wouldn't answer so i pulled up and the blonde haired girl was just standing there on her phone with no headset on. AWFUL CUSTOMER SERVICE. And i wouldn't comment on their food or drinks but this was the last straw. They DO NOT mix their hot coffee leaving everything sit at the bottom and serve grounds in their coffee. I worked there for about three months and got FAT shamed by the gm Mike Rauls. I got cussed out by other workers because they didn't want to do things to code so I ended up quitting. If i could give zero stars I would. From being behind the scenes i do not recommend going here at all!!!!!!! read more

Well I had high expectations for this Dunkin, but I was disappointed with my last visit. It was a random Tuesday mid-morning and they served me COLD coffee. I ordered a hot drink. It came in a hot drink cup. It was so cold that I opened the top looking for ice. I remember thinking it was odd that the cup wasn't warm to touch when they handed it to me. How long had that coffee been sitting out in order to serve it to me? I would have been furious if I went through the drive thru and was served this, but since I had parked I just walked right back in. They looked at me so confused, "it's cold?" Someone made my drink again but it didn't seem like they were doing any type of investigating of their current coffee supply. read more

I went in around 11:30 on a Saturday morning. The drive thru was to the street, so I went inside. When I walked in, there was no customers inside but 6 employees behind the counter all on their phones, hitting a vape & passing it around.. Not to mention the lobby was disgusting (see the attached photo). read more

Dunkin' - Coffe on floor - Donuts Near Me - Indianapolis, Indiana

Such Awful service. When I got order, I had a stale bagels- why have doors open if you solely focus on drive thru?

I use to work at Dunkin before my pregnancy and I been to multiple locations to help out but this is by far the worst Dunkin ever a wake up rap is supposed to be tossed or even hot I received a rap uncooked. Young lady that looks way younger than me giving attitude no respect telling me she can't do anything for me .just terrible all around! read more

Dunkin' - Donuts Near Me - Indianapolis, Indiana

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I've always been a fan of Dunkin but this location is the slowest and most understaffed I've ever seen. This isn't a pandemic related issue because it's been this way since it opened. Most recent visit had ordered ahead but when I went to pick up my order they had the lobby locked. Why have that as an option if you aren't going to allow people to come in and pick up their order? read more

Very disappointed went there once they didn't have any donuts went there yesterday and ordered a dozen and a half donuts and everyone of them were stale very very dissatisfied read more

This late in morning no one in drive thru an the inside line is long as sir an watch one lady runs the front,while one chick spends 10 mins wiping down the drive thru coffee machine for, on top of the other drive thru chick an what seems to be the Mgr at the time keep disappearing in the back....bad trip this time around, well I came back a week later prime morning time an to my surprise the owner was here working an she did nothing but try to push it thru on one register.... the same poor lady working the front trying to be polite an nice while the owner was trying to make that dollar which in turn felt rude an rushed, time to add a few to the staff..... read more

Dunkin' - It's a shame people aren't proud to make the doughnuts.... - Donuts Near Me - Indianapolis, Indiana

Today 9/8/14 I went to Dunkin Donuts and ordered a couple things for Christina since it was her birthday. While there I seen a poster for their chicken and biscuit sandwich and wanted to give it a try and compare it to Chick Fil A. They said it would be a couple minutes to make it. I was thinking awesome... nice and fresh! It comes out the DD wmployee from back hands me the bag and I head out to get back to the house with her goodies. As I'm driving I little voice tells me to check out what I got instead of waiting. So I pull over open it up the bag and my first thought was the chicken was hot and steamy and wait for it.... the biscuit looks really dark if not burnt. I attempted to take a bite and my observation was correct, it was hard and BURNT. I'm not the one to put up with substandard quality in the fast food business aince I ised to own two #Blimpie sub shops and pulled out my recipient, called them and told them I was coming back. She said "I could get a new one... " I said "I dont have time and I'm sure the rest are the same and I would like my money back instead". She called up the biscuit maker and she said check your biscuits and he said for what and she they are way over done. My thinking to Mr. Behind the scenes biscuit maker... OK it is Monday... no excuse and are you kidding me...my 6 year old could see it was burnt when you made it and he could use it as a hockey puck. So I ended up getting my money back and she gave me a card for a free sandwich. Here is the issue; In the food service industry with it being so competitive and the ease to voice what happened like I am now on social media sites. You don't have have a second chance...all you have is the wow factor the first time. Yes she apologized and gave me a free card... and I thanked her... but I'm not sure Mr. Biscuit maker even cared he had an issue with his biscuits. You have one chance to get it right so do it! What is happening to the majoring of people working in the fast food service industry, they don't care anymore about the products they are creating for others to consume. If you own a quick service / fast food business or any business please comment below and let us know how you and your company are going above and beyond to WOW the customer so they return as a happy customer. read more

Dunkin' - What it should look like. Next time I will post an image of the product good or bad on yelp with me next review. - Donuts Near Me - Indianapolis, Indiana

Perfect place if you want some watered down coffee and hot chocolate, drinks are just never right

The past two days I have come to get a bagel in the morning. They ask me if I want it toasted and I say yes, this what I get both times. The customer service is horrible and all the time they are just sitting on their phone as customers pull up. read more

Dunkin' - "Toasted" bagel - Donuts Near Me - Indianapolis, Indiana

*Orders a Bagel with Cream Cheese* There isn't even enough Cream Cheese to cover the one half We need to do better Dunkin. I'm a pregnant lady with cravings and this isn't cutting the fix I needed. read more

Dunkin' - Donuts Near Me - Indianapolis, Indiana

Quite literally the worst dunkin in the area. I think I have a problem every time I go. There is always a different excuse as to why they can't make my order and it is run very poorly. read more

Love the donuts, hazelnut coffee, and east coast nostalgia. The service is usually slow, even with less than a handful of walk-in customers. The last time I went (May-2017), no counter service for more than 3 mins. Left without purchasing any product; good thing I'm not addicted. I will always return for more DD's but there remains a skepticism of whether I'll be able to fill the empty hole that only a donut can fill. read more

staff is rude af lol. ordered from doordash and got the wrong order. i called and they said there was nothing they could do to fix it bc it showed as a black iced coffee with almond milk. obvi i had proof that it def wasnt that. read more

Dunkin' - Donuts Near Me - Indianapolis, Indiana

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The lady was rude, the coffee was horrible, they messed up the whole order. I've never had a problem with Dunkin until this one.

Really no hot coffee available at 8:30pm !!! What a joke! I thought this is a coffee place. Was told only iced coffee available, what? Working nights looking forward to coffee only to see this joke of a place! Usually I like to give good reviews, hard to do if they don't sell any product. read more

If I could leave - stars I would ,I order the same coffee every day , I went here yesterday because they were close to me . I ordered my coffee. And often they don't stir it enough so I sip to see if I needed to stir it before I leave (all the sugar At the bottom) there was no sugar in my coffee . So I ask the woman who handed it to me for sugar and a stirrer and she replies with "I put sugar in there I just probably didn't stir it good". I said no I asked for 7 cream and 7 sugar. (It was an xl) and she continues to tell me that's what I'd gotten .I've ordered the same coffee every day for years , there was no sugar at the bottom nothing . The bagel I asked for to be toasted was not , and had enough cream cheese to lay bricks with . I was running late and couldn't turn back . Thank you Kentucky ave Dunkin for messing up 3 step coffee read more

Let me start off this review by saying I really don't LOVE Doughnuts. They are just okay. I do however really love this Dunkin Donuts. There is not much in the "hood" of Camby but I am so happy that they place a Dunkin Donuts there. I order the same thing most days. Medium Hazlenut Coffee with 5 splendas..YES I said 5. The staff is the reason why I love this place. One lady knows what I want even before I tell her. They seem to have a great working relationship. To top it off I always get a Have a Great Day. As someone that works in the customer service field THIS is what makes me come back. This location has the best employees and a customer for life :-) read more

Employees needs to change gloves when handling money to touching food. I saw the register girl give me my change to touching the eggs and cheese of my sandwich! Owners need to better train their staff. read more

Sorry you all are in a bad mood today!! You may want to keep your upset employees away from customers.... so rude!! Camby DD is lacking in good customer service! read more

I normally don't write bad reviews but this is the worst dunkin I've ever been to. I've tried to come through multiple times and they're always out of food with ovens turned off hours before close Super frustrating... read more

If there was a zero star I'd give this place lower than that! They are always out of something and when they do have it, they mess the order up! Staff is young and don't care and they are super slow! read more

The manager, who conveniently wasn't wearing his name tag, was a lazy bum. His shirt was wrinkled and dirty, and his hair was disheveled. The lady workers there were rushing around. He was crawling from place to place with no sense of urgency like his co workers. The drive thru was long. The line inside was long. The poor girls were busting butt. Not their leader though. At one point one of the cashier ladies needed some ones. He moped over, and almost looked bothered as he said, "What do you need?" I just wanted to let someone know that this young man needs some lessons in leadership, customer service and social skills. I know they have to get here super early, but maybe he should go to bed earlier. read more

Stopped in this morning for coffee and a breakfast sandwich. Service was very quick. Employee made a fresh pot of dark roast. Complete satisfied with the work crew there this morning! Great job! read more