The worst donuts. I went a few days ago after a bad experience at a different DD because I was given a gift card. I get home and the donuts are dry with barely any glaze on them. I don't plan to return. read more

Damn... I was looking forward to enjoying their $6 meal deal. Unfortunately, that wasn't the case! I went ahead and placed a mobile order. Bacon, egg & cheese on an everything bagel with tots & an iced coffee. For starters, the sandwich alone was plain Jane... not sure what they could've added but it was just dry. Then their tots, those were soggy and greasy! The coffee was probably the only item that wasn't bad. It wasn't the best coffee, but compared to the rest of the meal, it was drinkable. It would be nice if they offered sausage instead of only offering bacon on the sandwich. read more

This was at 7:30am. I took my daughter here before camp for a donut because it's right across the street. Went inside to order and sit. The worker that checked us out was unwelcoming. Upon sitting down, I noticed how disgusting the floor was all around and table we sat at had coffee stains. It really looked like whoever closed up the day before and whoever opened, did not clean a speck. Even my 7 y/o daughter made a comment about how it looks like they never clean here. She took two bites of her donut and said it was disgusting so we left. read more

I shouldn't but did. I used to love Boston Cream and Bavarian cream. They were always fantastic. However,they aren't even close to what they once were but.... Occasionally I just have to try a couple and remember how good they used to be read more

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Missing items every single time. I would order from another location especially if getting your food delivered. They won't answer the phone, and when you do talk to them they don't care. The managing of this location is awful. read more

Donuts are expensive and tiny!!! Staff doesnt answer questions, just talks around the question. Ambiance was alight, drive thru busy but inside (where i was) was not. Clean store. Very disappointing experience. I am used to Pink Box donuts that are huge, cheaper, and not old tasting. read more

Dunkin' - Donuts - Donuts Near Me - Murphy, Texas

While I do love ordering at this location, yesterday I wanted a Donut Swirl Iced Decaf so I used my 500pts to get it in the app. Then I tried picking up and no one had me pull forward at the drive through. I then tried picking up inside since no one communicated at Drive Threw. Once I put my hand on the door the workers inside turned off the lights at 8:28pm when they close at 9pm on Monday. This was soooo aggravating because I wanted a cold drink. Never going to Dunkin in the evenings. Thankfully 7-Eleven was open so I could get a Gatorade. I would've captured a photo of the store before I walked up and then touched the door, but didn't think of that. I wish Dunkin was 24hrs like other locations across the USA. Thankfully support gave me 250pts back. read more

Dunkin' - Donuts Near Me - Murphy, Texas

Drinks are consistently good; huge fan. Food that involves prep is completely inconsistent. Sometimes good, resulting in me, wanting to re-order in the future. Other times... not so much. Bacon, tomato, avocado sandwich was Incredibly disappointing --the soggy, undercooked bacon completely ruined it. flavor of the sandwich was good, so the sandwich itself has potential, but prep was lacking. read more

Dunkin' - Bacon, tomato avocado sandwich - Donuts Near Me - Murphy, Texas

I'm way more likely to post a positive rating or no rating at all, but this morning was over the top. Worst service ever! I sat in the drive thru for almost 15 mins before 7am and they missed half my order. With 6 people working there the issue wasn't a shortage of staff. read more

We don't go often but EVERY time we go in, specifically for a vanilla cream donut, they are out. You are Dunkin' DONUTS. How is it you don't have donuts? It's a Saturday morning for crying out loud. I just don't get it. When i see the empty bin I ask, "are you out of vanilla cream again?" The response is always a nonchalant "yeah, we don't have any". read more

Please take the time to secure the lid. You can appreciate that two napkins in the bag couldn't fix this. read more

Dunkin' - This is a regular thing ... please.... Please put the lid on correctly. Didn't know it was spilling the entire way to work. - Donuts Near Me - Murphy, Texas

Stopped by to get a dozen doughnuts and Ruqaiyah was kind enough to select a good variety for me. She was very pleasant, patient, and friendly. She made me feel like a valued guest and I had a great shopping experience. Thank you! read more

Horrible service. Watched me open my new gift cards and told me it was invalid. I showed them there was value in the cards, yet they still refused to help. They were rude for no reason as i stayed calm. They were also very rude to each other. Told them my order, had to repeat multiple times, yet they still got it wrong. Did not apologize for messing up the orders. I highly recommend NOT going to this Dunkin!!! read more

Brandon was extremely rude to me. I went through the drive thru to pick up my order and he told me to come inside when everyone was going thru the drive thru. I asked for a free donut because this wasn't fair and he was being extra rude and said no. I don't recommend this place as your go to for donuts. Curly haired guy Brandon is Canceled read more

We got a mobile order that appeared as avalible on the app. We got to the register and they said that it was out of stock. They refused to give a refund or a gift card. These people are literal scammers, and you should not support these businesses. read more

My kids love donuts from Dunkin'! The staff has always been pleasant when we come by every so often to pick up a dozen. The only issue we've encountered is they are usually out of a few of our favorite donuts so just expect a limited variety if you come here. read more

Dunkin' - Variety of Dunkin' Donuts - Donuts Near Me - Murphy, Texas

I decided to give this location one more try since it is on my way to work. A mistake that won't have the third time. As before, they were extremely busy and understaffed. Walk-ins should be as important as, if not more than drive-thru, but it doesn't feel that way. Ordered 3 French Crullers. When I got to work I found that they were very limp and soggy, like they sat out for a long time. At 7:00am they should have been fresh. Over $5 for something that should have been crisp on the outside with the glazed sitting on top of it, not absorbed into it! You got me, but never again. Anyone I know will be warned against giving you business. read more

Last night ordered two caramel iced coffees, with all the added extras etc. Clear communication and quick service. Exactly what a drive thru should be. Thanks! Happy customers. read more

Dunkin' - Donuts Near Me - Murphy, Texas

Dunkin Donuts is a chain donut place so it's definitely not like the family owned local ones. It is however inexpensive & has a much larger menu! Not bad coffee either! I am a fan of their coffee's actually!! Having been up north to Massachusetts though, I have to say they're Dunkin REALLY is better for some reason. Maybe it's the cold weather? Maybe it's because it's poppin there? Who knows! That's just my opinion! I'll tell yall the truth though I only come here if I have a really good coupon that makes my purchase free or close to free. Not bad, just not up to par with the locals for me. read more

Dunkin' - Thank you T-Mobile Tuesdays for free coffee & donuts! (Coffee: French Vanilla Iced Coffee // Donuts: 2 glazed) - Donuts Near Me - Murphy, Texas

I came in to Simply by a Sprinkle donut, a glazed donut and a sausage egg croissant. They forgot about my croissant and I stood there for 10 minutes. And then when they gave me it they gave me a bacon egg croissant. I didn't find out until I was at home. I don't understand why something so simple was still performed incorrectly. read more

Dunkin' - They gave me a bacon egg croissant when I ordered a sausage egg croissant. I didn't find out until I got home. - Donuts Near Me - Murphy, Texas

We ordered our food and they would not scan our app. We then received our food and they forgot half. While waiting an employee stood and ate food and licked her fingers while standing behind the counter. This is disgusting and against health code. They need to get into a lot of trouble. read more

Absolutely love this location! They have such wonderful staff but I have to give a huge shoutout to Brandon! He is so sweet and kind! He always recommends new things to try out and sometimes even hooks me up with a free donut! Will continue going to this location only for Brandon (the curly haired kid) Thanks for making my visits a great experience! Give this guy a raise!! He definitely deserves it!!! read more

This is by far the worst location. This is the second time in two weeks that they have been out of donuts at 9:00 am. First it was chocolate. Then when I went in to discuss a few days later ( because they could not refund my money) I was greeted with attitude because I did not know of their mask mandate. The worker refused to speak with me. Finally a manager came to test ice me. She was nice. Today the french crawlers were out. WHICH, was part of the 7.00 dollar deal. Then, for my birthday drink I could not add a soda. Not even in lue of being out of donuts. There is more! I also added a breakfast sandwich which was not toasted. I go back in, they place the egg down right on the metal working area, prepared a different sandwich on top of this bare egg. Then when i asked about it the manager gets annoyed with me. After directing the cook to remake he then turns to me and rudely says that this is how everyone's is made. So be for warned, your sandwich and food is placed not on the wrapper it self, but on on the common working counter for preparation. Things happen, but it is the communication in regards to that matters. ((( but still, Dunkin DONUTS out of donuts consistently????????come on now‍!!!!)))) read more

It's usually 5 stars but today it was atrocious. i think I'm going to throw up. Everyone working this morning @ 11 did very bad. They were frantic and rude. They put 7 times too much chocolate. Very dissatisfied. :'( read more

Dunkin' - Donuts Near Me - Murphy, Texas

I came here about 3 times now and each time I got a large iced coffee and every single time my coffee tasted like it's been sitting in ice for a while and it's so watered down it taste nothing like coffee...VERY disappointing I will not be going back to Dunkin read more

Screw you dunkin. Ordered the beyond meat and you gave me a real sausage patty like I wasn't going to notice.

WOW! We had the absolute BEST experience in the drive thru today with "Marky Mark". He made the ordering experience so fun, confirmed all of the details of our order and greeted us promptly. When we pulled up at the window, he was super energetic and bubbly and personable. He asked us about our day all whilst confirming our order with co-workers and working as our cashier. Huge smile on his face and a genuinely happy person. GREAT HIRE! Being from the hospitality industry, this kind of genuine talent is rare, you can tell he really loves what he does. Give this guy a raise and KEEP HIM! :) Great job Dunkin, we will be back! read more

Second time going here since they have been open in wylie im sorry to say they have the worst service I've seen in long time went there for a breakfast sandwich aka microwave sandwich got it ask for jelly an wht do u know....No jelly omg ...smh An if u need to use the rest room I do not suggest this one this one look worse than a Port-A-Potty please stay awake continue to go to your local Corner Store donut shop read more

Dunkin' - Donuts Near Me - Murphy, Texas

For some reason my wife likes Dunkin Donuts. So, we have visited this location on 14 occasions. Each time, they have no donuts. They always have an excuse and it's always some smug kid explaining why. We have never had to make a purchase since they have nothing to sell. Why be open all day if you intend to only sell donuts for 1 or 2 hours. Better off driving to Hypnotic and getting good donuts. read more

Went there the other morning with my daughter and best friend got a small coffee and donuts for us . My buddy came in with his own coffee and they topped his coffee off for free the place was very friendly clean nice tables and chairs and TV would definitely go back read more

I visit this location 3-4 times per week. I will admit that my first experience there wasn't the best. Two high school kids were running the shop and customer service wasn't their priority. Honestly, if any business in the area had the same scenario we would probably have the same result. Sounds bias but I think it's a true statement. I gave them a second chance to earn my business. And they've been perfect each time. I've been anywhere from 5:30am all the way up to them almost closing and it's a great product and great experience each time. I like that they are half the price as their competitor (the one at Murphy and 544). It's simple yet great. Give them a shot you won't regret it. read more

It's a regular DD. Usual setup and product. However - it might be the worst supply planning that I have ever seen. They are regularly out of most donuts in the pm. Employees even admit that they are often out of supply. So if it's a common issue - then increase your supply and stop being perpetually short. I usually go 15 miles away instead of stopping here. Be ready for a small selection of leftovers should you get there after 2pm. read more

I've ordered the same thing every morning from Dunkin' and never has the taste been consistent. Each Employee makes it differently which is upsetting not knowing if your drink will come out correctly. Also, there's a girl there I believe her name is Leigha who has the absolute worst attitude every time I've seen her. read more

Worst Dunkin ever!! since when did they stop having boxes for 6 donuts. I asked for a box for my donuts and the cashier said " well uhh we do have boxes but not for 6 donuts" They threw my donuts in one bag with all the frosting melted and not to mention they only had like 4 flavors of donuts left. Waste of money read more

My entire work place used to come here every morning before work, and sometimes between clients we run over here for a snack and a drink, but everyone including our clients refuse to come here anymore. All week they have gotten my orders completely wrong. I've seen customers get yelled at out the door, people walk out because no one is up front. They are understaffed most of the time , I've gotten frozen food, I order inside and even then they give me food that is nowhere near close to what I actually ordered to their face, I've had them forget to put the sausage on my sandwich, came back to get it fixed and then they forget the egg on it the second time . I had asked an employee to floated to a concern of mine about a manager and the shift leader came up to us and started yelling over me while I was talking to defend themself . Absolutely no structure and I've seen employees eat something and then turn around and make food without gloves . So ridiculous. There is a right and wrong way to run a restaurant and this place has gone from awesome to poor service in a matter of weeks. read more

great place super cool staff. they seem to be having fun there while working!

To the owner: You need to replace your morning staff crew. They are unpleasant with attitudes and they take forever to take care of your order. No wonder I do not see any customers in the morning. read more

This is the FASTEST Dunkin' drive thru I've ever been to! I go here frequently and they have never messed up an order. Staff is very friendly and coffee is always fresh! read more

Not sure why everyone is tripping about them not having donuts. They serve coffee and other beverages as well so when they run out of donuts why would they not stay open?! They are so much better than Starbucks and the staff at this location is so friendly and the service is super quick! Love it. read more

Why open till 9, when by 2/3 pm you're out of most donut flavors?? This has happened twice already, the first time the person working there tells the other worker "I'm not making anymore!" And that was at 130 pm on a Friday ‍ just close early people, don't give me hope that you have donuts and then shoot me down and say we only have the weird ones left... read more