I ordered online and specified I needed decaf (currently not drinking caffeine due to some heart concerns but I had been craving a coffee). After drinking about half of my coffee I could tell that I was not given decaf, very concerning that they lack attention to orders especially in situations where the individual cannot consume caffeine. read more

nice workers and clean restaurant! i ordered the candied bacon and it was spiciest one i've ever tried compared to other dunkin's. it was a little cold but my donut and coffee were super good. also tried the hash browns for the first time and they were SOO good. the seasoning on them is really what made them stick out from competitors read more

Dunkin' - Donuts Near Me - O Fallon, Missouri

Workers super nice and never fail my order love coming here and will continue to come here read more

Dunkin' - Donuts Near Me - O Fallon, Missouri

This is my go to Dunkin' location. It is conveniently located off Hwy. K or from a less traveled road from the back. I prefer to order ahead as a "Walk in". There is always parking even with several other restaurants in the same area. The service I receive has always been outstanding. One time I misjudged my arrival time and the lady remade my beverage despite my assuring her she did not have to do this. There has been a time or two when my beverage was way too sweet and they gladly made a new one to my specifications. This morning my husband enjoyed the Bagel, bacon, egg and cheese breakfast sandwich which is part of their $6.00 Meal Deal. It was huge! It must have been good because I was offered only one bite. The inside is clean and well kept. There are tables and a seating area with chairs. The music is not too loud for those studious types who need to keep up on school work or business. read more

Dunkin' - "Spark" me up some energy with a Tornado Twist. - Donuts Near Me - O Fallon, Missouri

Always great service and love their special deals on iced coffee. This is the only Dunkin location I will go to locally. read more

Went there and order a donut and a latte, it was horrible the make the donuts the day before and leave them out overnight

Came in at about 7:30 pm .. told me they were closed even tho it closed at 8pm. Seems kinda bs to me . You should really change your hours if you're gonna hire workers that only care about clocking out read more

Quick drive-thru service. After ordering through the app I pulled into the pick-up lane with one car ahead of me. No problem: we were both served quickly. When I got to the window an employee was holding out my coffee. read more

Dunkin' - a cup of dunkin donuts on the dashboard of a car - Donuts Near Me - O Fallon, Missouri

I try to give this store the benefit of the doubt but it's really getting old. Our order is messed up nearly every time. I just now went through the drive-through ordered two orders of loaded hashbrowns. They gave us regular hashbrowns went inside to get it corrected they gave us one single order of loaded hashbrowns and they did not have the bacon ready. The store really needs to step up and get their brain engaged. read more

11/1/25 went to get 4 donuts and a breakfast sandwich this morning. Two of the donuts tasted like they were made the day before. The breakfast croissant was smashed flat. I would not recommend this location at all. read more

they don't care about getting your order right, hash browns were almost frozen when I got them, completely forgot a drink on a mobile order. bad do not come read more

HANDS DOWN THE BEST AND MOST SECURE PACKAGING FOR DELIVERY - seriously, we order from many places and they have a locked down tight system! Also, I ordered a ton of things and the order arrived without a single mistake - that almost never happens (well, actually they did send two of a couple items that I only paid for one of - so bonus items)! It all tasted great (breakfast sandwiches, donuts, bread, drinks). BRAVO DUNKIN! read more

I love Dunkin, so I hate writing this review, but this location has become SO bad. I used to come here multiple times a week, but have started going out of my way to go to the one in the next town over (Yes, I have a Dunkin obsession). This morning, I was the ONLY person in line this morning at 7:30am - they were out of what I wanted, they gave me a FORK to put the cream cheese on my own bagel, and the alternate they gave me for my coffee was NOT what they told me it was. They told me it was the supply truck (yet somehow the Dunkin 2 miles away never seems to have a problem). On top of this, the espresso machine is broken often and the customer service has gone extremely downhill. The line here used to go around to the street, but now there's hardly ever a line (though it doesnt take any less time). read more

Coffee is good and so is everything else nice patient people but this was just not appealing to me at all the bacon was not cooked right read more

Dunkin' - Maple Sugar Bacon Breakfast Sandwich - Donuts Near Me - O Fallon, Missouri

I have been here a few times. For dounuts, they are usually stocked with the items I like - crullers and filled donuts. That is where the positives end. Where do you get off charging 6 bucks for a 'chorizo bowl'? I mean, if it the ad showed what we received, nobody would order it. I realize that it is probably microwaved...and comes from a frozen package - but really? I'll stick to crullers...I can get almost a half dozen for what this cost. #garbage read more

Dunkin' - What they advertise - Donuts Near Me - O Fallon, Missouri

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Staff was so friendly! Even let my boys step behind the counter to get a better view of the donuts before choosing.

Don't bother. Just stopped by for a half dozen. My wife took one. I took another. Both were at least a day old. The glazed donut has lost its glaze. The filled donuts are shriveled and tasteless. Never going back there again. read more

Worst donuts I've ever had! Don't waste your time or money with this location unless you enjoy stale donuts

I believe new management may have taken over about 6months ago or so and ever since the service is way quicker. The food is always fresh and the coffee is always made right. The staff is always so kind, I couldn't ask for better service!! read more

Not only did they get my coffee order wrong these were the poor excuses of frosted doughnuts they gave us. My recommendation, just go to quick trip down the street. read more

Dunkin' - they can't even frost the doughnuts all way - Donuts Near Me - O Fallon, Missouri

Dunkin Donuts at 4009 Hwy K, Ofallon, Mo. Worst donuts ever, jelly and lemon filled donuts literally had no filling and the donuts were not fresh. Don't waste your time or money going there. Wish I could have given them minus five stars. read more

sekhaj is there every time we come through the drive through and his service is amazing as well as the coffee! thank you!

Very poor customer service and rude workers. One worked walked away from me when I was having a mobile order issue and was asking a question. read more

Donuts were stale and the cream filled was half filled, powdered sugar looked melted off. Lobby is closed no hours on the door. Don't go here. read more

I asked about how they make their drinks because I work at Starbucks and wanted to see if it was different. Out of the 2 workers only 1 knew how to make the drinks but barley could explain it well at all. The worker literally handed me the drinks and then burped in my face. We got our drinks and our refreshers tasted like hand sanitizer. NEVER. EVER. Go to this place. It was also very dirty in their read more

Updated review! This location has changed: the employees are always very friendly, fast, and get the orders correct every time now!

Went yesterday. Ordered 1 chocolate long john. 2 apple fritters. Got to window, she's playing on her phone. Hands us bag. The donuts were not wrapped at all. Thrown in bag. Long John was stuck to fritter. It looked old too. We went back. I asked her if they wrapped ones with icing. Very smart assy, she said no, we never do. She handed us a box. Drove off. Here She put long john in box upside down. That was really rude, ignorant, uncalled for. Never again. Tasted old. read more

Super friendly staff every time I go and never a long wait even when it's busy (so mornings). I used to be bias against Dunkin in all honesty and was team Starbucks all the way but after multiple people telling me to at least try their iced coffee I realized I had never given it the chance it deserved! I am now obsessed and didn't realize that the coffee was actually worth testing out. I genuinely think at least the iced coffee here is 10x better than the competitor and for a better price too. Also this is my personal favorite Dunkin location in the area that I have been to as far as friendliness and efficiency so I would definitely recommend this one! read more

Great Donuts and a hot lunch sandwich super fast. Its great to see them finally open. read more

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I was really impressed with this location one Friday morning when I stopped to get doughnuts for the girls at work. They were quick and friendly AND let me tell you that cookie doughnut they had was heaven on earth. My thighs said thank you too! ;) I will be back soon! read more

Wow, talk about a rapid drop in quality. I'm a bit of a coffee snob and honestly really do like Dunkin's coffee as far as a good basic cup of coffee. This place used to have good quality and great employees. I'm not sure what happened, but in the last 6-months or so the quality has dropped, order accuracy has fallen off, and the general quality of service has really plummeted. A year or so ago I would have given this location a solid 5 as far as Dunkin Doughnuts would have fared. Now the drive through is manned by someone that can't speak English (an important quality when the chief role of the job is purely non-visual, verbal-heavy reliant. Just going through this morning I ordered 3 things and 2 of them were wrong. It took me 3 times to covey "Large coffee with creme and sugar" and they still forgot one of the items (a doughnut) in our 3 item order. I hope the owner is paying attention, because this was once a great location that is falling off the cliff rapidly. Hopefully they can turn things around. read more

Always friendly staff. Great place. We've been here many times for coffee. Staff always very nice. Coffee here is better than Starbucks.

Ordered a bacon and egg cheese croissant, it was clearly thrown together. Couldn't finish the sandwich.

I was running early for a meeting and decided to go in and get a chocolate long john. The place was very clean and the help was very friendly. The chocolate glaze on top of the long john looked like it was put on with a magic marker. It did not even cover the top of the donuts and looked very thin. It is hard to believe but I walked out with nothing. By the way, the help agreed with my assessment of the chocolate. read more

I ordered a butter pecan frozen coffee...let me tell you this drink is straight FIRE! It tastes so rich, buttery and sweet, perfectly glazed with some caramel sauce and topped with the fluffiest whipped cream! The staff there was so kind and helpful, they broke it down for me and explained coffee to a simpleton and novice to coffee that I am. Thank you Dunkin Doughnuts and your employees, you guys are awesome and I hope everyone has a beautiful day! read more

Been a couple times now. Never been inside. All I can say is the drive thru service is friendly, fast, lines move quick. The speaker clarity is money, as in I can hear them, they can hear me well. Donuts are pretty fresh tasting and very soft. I think they put the icing on literally before giving it to you. I think they have better iced coffees than any other fast food coffee spot, that includes Starbucks weak crap. You can actually taste the coffee, it's not all milk and sugar. They have 99¢ happy hour for any size coffee, iced, and hot or cold teas. Can't remember the times though! Starts around 3 or 4ish.. Decent value regardless. read more

High prices- poor service Below avg. product. Got too corporate. Went to one in STL, mid easterners running it, got a stale donut and it was a buck. They have no clue what a good donut is. And now, they are rude to cops, are you kiddin me? Screw DD. won't ever go,there. 1 star is too much read more

Went to Dunkin' Donuts today to try it out. This location just opened within the last few days. So I thought I'd try it out. They are fast and reasonably priced. Donuts are a bit on the small side, compared to other donut places in the area. Coffee is good. Overall, it's a chain so everything is set in stone. This means I don't feel like I can give it a high rating. I also can't give it a low one either. Will get coffee from here again soon. read more

Dunkin donuts has a great selection of coffee and donuts unfortunately it is not served with smile. I went there this morning and all three employees were rude and unhelpful when I asked a question about my donut and coffee selections. I spent approximately 12.00 but next time I will drive down to Starbucks for a coffee and blueberry scone instead. I also usually purchase my kids teachers gift cards at this location but after my experience today I will pick them up elsewhere. read more

I travel alot and visit many coffee shops and have to say that this one has a great employee and ambassador named Stacie. She is always smiling and friendly. My dog gets excited when we pull up knowing she gets a "pup cup" in the drive thru. The iced coffee, friendly employees like Stacie we visit this location almost daily when I'm in town read more