This location was clean and the staff was very friendly, but all 3 items in my order were rung in incorrectly and once item was missing completely. I wish the team was better equipped to do their jobs. Dunkin, pls invest more time and effort into training your team properly! read more

This place was so slow, messed up my order, didn't melt the cheese on my bagel. ALSO THE DONUTS ARE DRY AS HELL! I refuse to give my business to this Dunkin' Donuts. Being a hungry customer it is not too much to ask to just get a order right, THAT IS THEIR JOB! read more

Horrible horrible employees. Our 3 year old son needed to use the bathroom and we ran him inside before he had an accident. An employee was waiting to clean the bathroom and told us that we had to wait because they're on a cleaning schedule. We told her he really had to use the bathroom and she gave us attitude telling us she's been waiting and we needed to wait. My husband was in line to get a coffee but we left absolutely horrified that an employee would deny a small child from using the bathroom. On top of it, the woman was extremely rude, rolling her eyes at us while we were talking to her and had absolutely no remorse or care for her customers. read more

All employees were masked, coffee was made to order and delicious. Staff was friendly and order was ready in no time at all. I didn't have to ask for a straw. Way to go, Dunkin, Plymouth! read more

This is in regards to the woman with purple hair and a lip piercing that works at the Plymouth Dunkin's (on December 3rd between 1:30pm-2:00pm). Before my experience at Dunkin' Donuts, I went to Aroma Joes and bought 5 drinks. My friend in the passenger seat had spilt one of them and it was all over the floor of my car. Right after my friend had spilt the drink, we went to Dunkin' Donuts to grab some breakfast sandwiches. When we pulled up we had ordered some bagels. The worker informed us that they were out of some bagels. I asked for a plain bagel (since I didn't know what was actually in stock) and she proceeded to yell at me saying they were all out. She, THEN, told me what bagels they actually had. When I pulled up to the window, she didn't even greet me or anything. She told me the total and I gave her the cash. After a few minutes our food was ready, but when she handed us the food, she didn't say anything at all. I didn't know if we had all of our food. I waited for 2 ish minutes, because I wanted napkins to clean up the spilt drink in my car. She angrily opened the window and gave me a "bitchy" look. Didn't even ask me what I needed or anything. I asked for napkins, because of the drink that was spilt in my car. She told me there were napkins in the bag. There weren't. So, I told her there was a spilt drink all over the floor of my car and I would like to be able to wipe it up. So, she angrily grabbed the napkins and gave it to me without saying a single word. My friends and I still told her to have a nice day after all of that. However, I have worked in food service (specifically drive thrus) for over 5 years. This is completely unacceptable and she deserves to be fired if that's how she's going to continue acting. Atleast have the decency to say hello. read more

Just shut it down and go to Ashland or Campton ur better off driving the extra 4 minutes because ur gonna be waiting a lot longer than that at Plymouth. How unbelievably rude they are like I get u had your job but I not hate coming to your Dunkin because of how rude you are. You've lost business because of ur people. read more

I am loving my barely half filled drink! So satisfying to pay for something like this! Love it!!!! I'm just so happy with how half of it is empty. I will definitely get again, it was a great way to start my day! read more

Dunkin' - a hand holding a drink in a plastic cup - Coffee & Tea Near Me - Plymouth, New Hampshire

It's your basic stand alone DD. But 2 things stood out. 1). The windows were painted with a delightful winter scene. 2). They had butternut donuts on the shelf. Fast service. Got the coffee and donuts faster than it took my other half to gas up the car next door. read more

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Nice, friendly, staff but it ends there! Each time I order breakfast sandwiches, I ask for well cooked bacon and every time I receive pretty much raw bacon in them! I will no longer try to get what I am asking for....it is useless. Such a waste of money ney and product when each time we have to pull out the bacon and dispose of it. Have brought sandwiches back, no apologies and never a refund or gift card for a return visit. read more

Unisex bathroom has no functional lock. Been broken for weeks. So long that there is a printed message on the door for how to use the broken lock. Which is no help. Dosen't work. Pathetic. A $3 barrel bolt lock would solve it. read more

I absolutely love this Dunkin'!!!! The staff is amazing!!! Fun friendly atmosphere everyone seems to like each other and their job!!! Sometimes the wait can be long but there's a reason it's the busiest coffee spot in the area!!!! Quality food quality service and convenient location!!!! My go to for a morning mid-day or evening pick me up!!!! read more

Very disappointed to say the least! I ordered a sausage and egg sandwich, and they put cheese on it. I go back to get it fixed and received a new sandwich. This time for some reason without the egg. Just sad the world has come to this. Never thought I'd see the day I'd be saying I'm never going to dunks again. read more

Great service but crap coffee. I ordered a LARGE matcha latte and they don't even fill it up all the way. read more

Dunkin' - a hand holding a cup of green tea - Coffee & Tea Near Me - Plymouth, New Hampshire

After 22 minutes in the drive-through line I was greeted by two what appeared to be 12-year-old girls at the window, received my order read the tag on the bag typically good to go at that point. Left the establishment open the bag only one sandwich and not even made to the tag on the bag. Let's get a grip people this place is awful!!! read more

Worst Dunkin ever. 7 people, one working who was supposed to be off shift already. Thank you, John for your hard work and excellent coffee making skills. The rest of the crew? Fire them. I've never had slower service anywhere. Don't ask the guy who shouldn't be there anymore to do your work for you before he leaves read more

The morning crew at the Plymouth shop are the best. All the regular girls are friendly, efficient and know what we like.

Ugh. The few times I've gone here has always ended up either a mistaken order or ruined in some way. Burned bagel, crap coffee, you name it. The 101 teens that work there can't take a simple order to save their souls. And the only old person that I've seen there behaved like a teenaged idiot. Loud, rude, obnoxious. No management in sight and If there were, they weren't doing their job. read more

This is the worst Dunks in the area, by far. Orders are always wrong and the wait time is very long. They have a lot of employees, just not a good system going on. I will avoid this Dunks moving forward. Management needs to train the staff and get a system going that works. read more

My husband went into This Dunks. His coffee was made incorrectly, so he asked to have it remade. As the employee was remaking the coffee, the manager came over, handed him back his money with a refund receipt and told him "go f*ck yourself". She literally said that to him. We went outside and another customer came out and offered to go order a new coffee for him. The other customer said there was absolutely no reason for the manager to talk to my husband that way. This woman should be fired for talking to customers that way. read more

I respect the opinions of the several Yelp members who reported poor experiences, but must chime in that my dozens of drive-through and sit-down visits have been nearly flawless. The staff is exceptionally friendly, and the one time that there was an error with my order they rectified it quickly and were very apologetic. The franchise is apparently owned by local folks who have a knack for hiring friendly staff, and are, I am frequently told, very supportive members of the community. read more

I don't get the popularity of this chain. The coffee was bland. The glazed donuts no better than anyone elses.

Last two times I've been here terrible experience. Ordered small caramel latte skim milk and got no caramel. Today ordered small caramel iced latte skim milk and definitely was not skim milk. read more

Always fast service. Coffee is how I like it. Mobile order on the go is awesome. Friendly staff!

Service was friendly ... However it got busy and backed up at the register. Satisfied with food and drinks! read more

Dunkin' - A little heavy on the cream... But munchkins were fresh and plump! - Coffee & Tea Near Me - Plymouth, New Hampshire

The older gentleman was rather off putting, called my friend "fat". No effort was put into the coffee. Usually one item per order gets messed up. read more

Came for a French vanilla coffee nothing special and it was pretty bad. You can taste that the coffee was burned. So that was a waste of my money. The staff seem unhappy and not friendly. Usually love Dunkins hopefully it's just a location. read more

I am a 'grin and bear it' type, being in the food service business for ten years now I hate complaining. This place has for the most part been pretty accommodating, I've stopped here on the way to work about twice a week for four years now. Lately within the past four months it has consistently been getting worse. Half the time we (my coworker and I drive together) get the wrong meal or we're told that their out of what we want. The coffee is good but we always have to taste to make sure we get what we ordered. We might have put up with it longer but the staff does not seem to care that much making anyone happy, specifically a gentlemen that has sarcastic and nasty comments on a regular basis. Definitely won't be stopping any more, I don't have time to check someone else's work on my way to work. read more

Okay I don't get this Dunks at all. If you say a medium iced dark roast with two creams and two sugars that means it is LESS than the normal amount. The coffee should be DARK not as white as the cream. Every time I order coffee at the Plymouth Dunks it's just simply a cup of half and half. The staff is absolutely clueless and rude. There's a certain man who works there and is older and he openly insults customers. I'm nineteen, but he somehow managed to call me out and told me I looked forty six. I don't know what drugs you're on, but have some class. I may obviously not be from the area, but I'm not an idiot. read more

Everytime I go I always get someone rude here. This Dunkin Donuts is the only location I've been to that gives me an attitude for no reason. Earlier today a girl at the drive thru said she couldn't hear what I was saying (not paying attention) and just closed the window on me. I couldn't believe it. The manager there really needs to improve the customer service here. I'm thinking about finding a different place now. read more