My Brother-in-law owned 3 Dunkins the service was courteous and friendly. This Store has always screwed up my orders every time I go in there. I grow up in Riverdale; my brothers still live there. We know I a lot of the residents. I spend at least thirty dollars at a time. They never smile, friendly or say may I help you. I worked for Postal Service for 40 Years if my employees acted like they do I would them disciplined for not being courteous. The last time I order wedding cake munchkins for my nephew. The munchkins were mixed. There was one munchkin was a bite taken out of it. I might go to the board of health. I spoke to the manager with no satisfaction from him. My name is Ronald Kajor. I called the 800 number and no one called me back. My email address is ronk054@yahoo.com. I hope someone will get back to me. You need to send a district manager and straighten out the place. read more

TLDR: spacious and fantastic service Tuesday (6:30pm)Table for 3 I wouldn't write a review for a Dunkin' Donuts, but felt the need to for this location because of the great service we received! They have the same menu items as any other DD. We ordered the cheddar bagel twist, chive & onion stuffed bagel minis, and a frozen matcha latte. They only had 1 chive & onion bagel mini left so to compensate, they gave us that plus 2 plain ones. We were seated at a table and they brought the matcha latte out to us and apologized for the wait (although we weren't waiting that long) and offered us a complimentary donut. Really appreciate the friendly service! read more

Dunkin' - inside - lots of seating - Coffee & Tea Near Me - Riverdale, New Jersey

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I'm not much of a Dunkin person, but thank you T-Mobile Tuesdays for the $2.00 Dunkin GC! Ordered 2 egg & cheese wakeup wraps and they were as they always are, on the salty side! Jo took and prepared my order and did a great job! Another lady came out while Jo was preparing my order. She was dressed in full Dunkin regalia, including her mask! She was very conversational and even offered me a job! Great customer service! read more

Dunkin' - Cold drink anyone? - Coffee & Tea Near Me - Riverdale, New Jersey

Not the first time I've been to this one. But every time I'm disappointed. ... Went there at 6pm to grab a quick bite to eat and a coffee, since there is no where else close around and I was starving. Turns out they had already turned the ovens off and threw away all the donuts....Ummm you still have 2 hours before you close... not like I walked in there at 7:55... Plus the coffee ended up being burnt Beautiful .... Not normally one to complain , maybe I'm just hangry but come on... read more

Came today after takin my son to the nat allergiy solutions opposite. I got a cheese n ham stuffed croissant, my son got has browns, the guy serving was v lackluster. Got in car n took a bit n it was cold, like not warm, cold!! Had to get my son back to school 45 mins away so didn't have time to go in asked my 5 in yr son of his hb's were hot when got into highway, n he said no, just a lil bit warm Like ALL YOUR JOB REQUIRES IS TO HEAT UP FOOD AND YOU CANT DO THAT!! REDIC read more

Usually a good place to go but today I had the worst cup of coffee. The younger girl behind the counter made a fresh pot of coffee while her mask was half on she kept on rubbing her nose. Gross! The coffee was actually like mud. read more

I love this dunkin I come here all the time. But theres this one guy with glasses who has no respect for people. Hes just extremely rude and definitely needs to be fired asap. All other employees are so kind and do their work properly. read more

This has to be the worst dunkin donuts around. I was in there the other day when the Manager was berating his staff in front of the customers. He fired two of the staff in front of all the customers. Now he's running the show all by himself. I recommend never going there . Extremely slow service now. No worth the time. read more

This D&D is designed in more of a Starbucks fee with some semi comfy chairs, and a "hey, hang out for a while vibe". The coffee is on par and I don't really get food other than a breakfast wrap or bagel once in a while when in a rush. Service is the stand put factor and the staff is certainly challenged in that catagory. Grab a coffee and go, just taste it before you go to make sure it's as requested! read more

Dunkin' - New D&D! - Coffee & Tea Near Me - Riverdale, New Jersey

This location Use to be very good.. absolutely terrible now.. walked out twice because staff is very slow and not on top of things. Will never go to this location again.. old management was much better then the current read more

My fiance and I frequent this DD location pretty often as our daughter's Taekwondo school is right down the road. Nothing to really rave about in a review, hence my 3-star review. The service is decent, food is what it is at any other DD location. Perks of this place are a nice seating area, free wifi, and a large parking lot. read more

This Dunkin' is poorly run I come here often and very often it is not properly staffed takes forever to order and get your food maybe one person working during morning rush ... this is def a management issue. read more

The service here was amazing & they are very fast. Every other Dunkin I go to never makes my iced tea the way I like it. (They never put enough liquid sugar, or I barely taste it.) This Dunkin put so much liquid sugar in my large iced tea & it was so good. The store is also very clean & the employees are very nice!! :) read more

Disappointed with safety precautions. I saw the worker Dan with no mask on as I walked up. This was fine since no one In store but he did not put it on when i came in. He waited till he came to the register to put it on. Worse when he went to make my food he took it off. I watched him make my food with no mask on and he even was eating tater tots while making my food. This means he was breathing on his gloved hands then touching my food. The other girl working there also had her mask only over her mouth. Her nose was out. Basic elementary school science. Masks only work if you cover mouth n nose, you breath through both and spread germs through both. Suffice to say after i left i threw my sandwich away, did not want to risk covid exposure for my family. read more

Was there this am and the manager was at the register and all he did was yell at his staff in front of a line of customers belittling them etc. All it did was make him look like a jerk. One customer told him he was too loud and his response was I'm just doing my job man. He is so wrong you don't motivate employees by yelling you motivate by being a leader read more

This is a really nice Dunkin. Very open and bright with comfortable seating and staff. So far they have kept the peanut products out which I love. Why do peanuts have to be in everything? I get it. I like Reese's too but peanut products don't belong in a coffee shop! read more

I just met John at this location. Such a pleasant young man. He strives to give excellent service and make people smile. He's hard working, dedicated, and supportive to his family. It's refreshing to cross paths with a rare and special individual like himself. Keep it up, John! read more

The guy in the kitchen went out of his way to give exception customer service. He deserves a promotion if not already in management!

One of the best Dunkin' Donuts in the area. Probably one of the biggest seating areas out of any I've been in the past as well as any other coffee shop. Very clean and friendly staff. Definitely recommend over others in the area. I usually get lattes or macchiatos and there always good read more

I bought donuts here 4 times and they were stale every time. needless to say I won't be buying donuts from this particular store anymore. It's a shame because it is very clean and there is plenty of space to hang out with a cup of coffee read more

The absolute friendliest Dunkin` Donuts I have ever been served by in my 27 years of living. Polite, helpful and always genuinely kind !

On the latest visit to this DD, we arrived at 7:05pm for coffee. While we were waiting for our coffee, they were mopping the floor so we carefully walked to a seat. There was another customer seated. As we were chatting, a worker was cleaning the bathrooms and very loudly slamming the doors. At 9:00 pm (they are listed as closing at 10:00 pm) they abruptly put the lights out. The store was dark. We commented that if they were ready to close, they could have mentioned as such 15 or 20 minutes prior and we would have left. Putting the lights out was flat out rude. We had to start to exit the establishment in the dark. Half way out, they put the lights back on. I will never go to this DD ever again! If this is how they wish to operate their business, they should be shut down! read more

Let me just start by saying this there was a young gentleman there Who was rude to me The first and second time I went there I asked for a strawberry banana smoothie and he rudely said to me this is not a Baskin Robbins this is a Dunkin' Donuts we don't have that. so I said ok I'll have a strawberry Coolatta then and he rudely nodded his head and said this is a Dunkin' Donuts we have strawberry Coolattas it was almost like he was talking down to me like I was dumb Like I'm supposed to know what place serves what drink!!! I'm sorry but I hate it when people in customer service decide to be rude!!! I want people who serve me to have a nice attitude with a smile on there face or At least pretend you're having a good day just because you're having a bad day and you don't like your job doesn't mean you have to project that onto other people I do not recommend going to this Dunkin' Donuts if your not a fan of bad customer service!!! I'm not going back to this D&D read more

This DD is rather new only has about a year. First time checking it out. It is clean inside. The employees are not the friendliest but not really expecting happiness from there. I got my sec croissant. The sandwich was extremely hot. I asked the guy for extra ketchup and he gave me the death stare. I just got my order and ran out the door. Probably not returning. read more

Best DD by far. I use mobile app every morning and I'm in and out. All employees are friendly and get the order correct.