Too bad this is the closest DD I can find in this area. Somebody needs to tell the management on…read morehow awful the cleanliness in this establishment. The trash cans are overflowing, the restrooms are filthy as shown on the pictures I posted. If there are insects in the bathroom, how sure am I that there are none in the kitchen.

I placed a mobile order here and then came to pick it up. When I got there, I waited in the mobile…read morepick-up area for a while but it was busy so I wasn't too worried. After about 10 minutes and watching the receipt of my mobile order just sit on their machine, one of the workers came by to me and asked me what I was waiting for - to which I replied the mobile order. He asked what I ordered and I replied a macchiato and a bagel twist. He tells me they dont have macchiatos and walks away. I asked if I could do a latte and he turns back around to tell me he can only do coffee. I asked if I could get the order cancelled or a refund but he said I can go on the app for help and leave. He was incredibly rude and I ended up taking the mobile order receipt and leaving. I opened up a case with Dunkin for a refund. Avoid this Dunkin - maybe try the one in Haskell or Riverdale.

Very new and clean location. Stopped here after school pickup to pick up a mobile order. This place…read morealso has Baskin Robbins

Went in for some festive holiday donuts to bring into work for my staff and was quite pleased with…read morethe variety! Their avocado toast with bacon was toasted to perfection! Coffee was watered down but will give another try !

So this review is a bit delayed, but needs to be said. Last Sunday I came with my partner and we…read morehad to wait 15 MINUTES inside for one iced coffee, a bagel and a sandwich. There was only one girl at the front and the poor thing was already multitasking with online orders, while everyone else was taking it easy and doing one job at a time (cooking, making coffees, drive thru). My partner actually had to ask for his order to be taken after standing at the front desk for 7-8 minutes after I already ordered, without the manager or anyone even asking if they needed help. Manager was walking back and forth in front of us multiple times trying to look like he was doing something I guess. Seemed the manager and workers were more happy to laugh and talk amongst themselves than do their jobs or help their other coworkers. Never ordering inside again as long as the work environment is full of "idgaf" energy.

Rude staff at drive through I ordered "coffee " and he have me an iced one, when I said no I want a…read morehot coffee he rolled his eyes and shook his head then said "oh now you want a hot coffee" very disrespectful and looked very annoyed, really because of a coffee order?

My Brother-in-law owned 3 Dunkins the service was courteous and friendly. This Store has always…read morescrewed up my orders every time I go in there. I grow up in Riverdale; my brothers still live there. We know I a lot of the residents. I spend at least thirty dollars at a time. They never smile, friendly or say may I help you. I worked for Postal Service for 40 Years if my employees acted like they do I would them disciplined for not being courteous. The last time I order wedding cake munchkins for my nephew. The munchkins were mixed. There was one munchkin was a bite taken out of it. I might go to the board of health. I spoke to the manager with no satisfaction from him. My name is Ronald Kajor. I called the 800 number and no one called me back. My email address is ronk054@yahoo.com. I hope someone will get back to me. You need to send a district manager and straighten out the place.

TLDR: spacious and fantastic service…read more Tuesday (6:30pm)Table for 3 I wouldn't write a review for a Dunkin' Donuts, but felt the need to for this location because of the great service we received! They have the same menu items as any other DD. We ordered the cheddar bagel twist, chive & onion stuffed bagel minis, and a frozen matcha latte. They only had 1 chive & onion bagel mini left so to compensate, they gave us that plus 2 plain ones. We were seated at a table and they brought the matcha latte out to us and apologized for the wait (although we weren't waiting that long) and offered us a complimentary donut. Really appreciate the friendly service!

Such a poorly run location that after 10 minutes in the drive thru with one car ahead of me I still…read morehadn't ordered so I left. Absolutely ridiculous. 2 cars 10 minutes, they never took my order and the guy ahead of me was still waiting when I left! Never wasting my time here again. Just close!

I would give this location negative stars. I ordered a hot coffee to go and grabbed it from the…read morecounter around the side of the cup. I placed it into my cupholder in my car. When I went to lift the cup out of the cup holder by the lid, the entire coffee cup dropped out from under the lid and spilled all over my car. The lid was never fastened onto the cup properly when it was made. I have called Dunkin' Donuts customer service 4 times. They told me they would send a message to the franchise owner of this location and that they would contact me directly. I still have not heard from the franchise owner. Terrible customer service by the lack of response to even offer an apology. Just wrong on every level!

Weird bunch of guys ordered a cold coffee for 501 didn't have a penny so I tried taking it out of…read morethe tip jar and he told me I couldn't. So I used my debit card and he needs to now pay the fee. never going back there.

On a Sunday morning at 10 am they had next to no donuts. What they had were concrete. Will not…read moregive this location another dollar.

Don't order through the Drive-Thru. They put milk in coffee without asking about what the customer…read morewants, which is genuinely dangerous. Also somehow mistook a large for a medium. Maybe the experience ordering inside is better, or perhaps I got some lackluster workers. Be careful when ordering.

Excellent Shakin' Espresso, and the service was moderately enjoyable. Especially since being a gig…read moredriver I need my caffeine to stay alerted on the road, and happy thanksgiving to ya'll

Good as it can be for what it is since they're all the same. Cashier seemed nice and did his job.read more

why I come here I don't know. they are locally known as the worst of the Dunkin' Donuts around…read more today I burned myself with two orders of scalding hot coffee and tea because they could not put the lids in correctly. when I called to ask for a refund from my mobile order #415 I got a garbled gibberish response . don't go here . You will get burned literally